<h3>Job Description</h3>
Position Summary
The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
 
Client Service &amp; Support
<ul>
<li>Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.</li>
<li>Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.</li>
<li>Assist clients with policy changes, cancellations, reinstatements, and general account updates.</li>
<li>Review client accounts to ensure accuracy and identify gaps in coverage or service needs.</li>
</ul>
 
Policy Administration
<ul>
<li>Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.</li>
<li>Support new business and renewal processes by gathering required information and preparing applications.</li>
<li>Verify policy accuracy, rating information, and carrier guidelines prior to final processing.</li>
<li>Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.</li>
</ul>
 
Claims Support
<ul>
<li>Guide clients through the claims filing process and provide follow-up as needed.</li>
<li>Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.</li>
</ul>
 
Team &amp; Operational Support
<ul>
<li>Provide guidance and support to junior CSRs and team members.</li>
<li>Assist in workflow improvement, procedure updates, and best-practice implementation.</li>
<li>Maintain compliance with all state regulations, company policies, and carrier requirements.</li>
</ul>
 
Customer Experience &amp; Retention
<ul>
<li>Build strong client relationships through responsive service and proactive communication.</li>
<li>Identify opportunities for cross-selling or up-selling appropriate P&amp;C products (within 4-40 license permissions).</li>
<li>Support retention efforts by reviewing renewal options and assisting in remarketing when needed.</li>
</ul>
 
Required Qualifications
<ul>
<li>Valid Florida 4-40 Customer Representative License.</li>
<li>3–5+ years of customer service or account management experience in a Property &amp; Casualty insurance environment.</li>
<li>Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.</li>
<li>Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.</li>
<li>Excellent communication, problem-solving, and organizational skills.</li>
<li>Ability to work independently, prioritize tasks, and manage high-volume workloads.</li>
</ul>

Senior Customer Service Representative

<h3>Job Description</h3>
Summary
 
Reporting to the Logistics Manager, this position is responsible for coordination of logistics activities within assigned region for Lehigh White Cement. Oversees imports, rail, and truck transportation, as well as Terminal &amp; Supply Chain activities.

 
 
KEY ACCOUNTABILITIES
<ul>
<li>Coordinate &amp; monitor shipments to ensure timely delivery and optimization of product &amp; assests, managing cases &amp; repairs with providers as necessary.</li>
<li>Ensures inventory levels are maintained at approriate levels as to limit excess while still meeting demand without interruption, as well as ensuring SAP is kept up to date &amp; reconsiling for Month End Close.</li>
<li>Maintain database of contracts, leases, rates, railcar repairs, etc; assist the Logistics Manager with related renewals/negotiations.</li>
<li>Audit Logistics Invoices to ensure vendor’s billing accuracy, as well as identifying opportunities for cost reduction. </li>
<li>Ensure effective communications between terminals, sales, customers, carriers, etc, including but not limited to the compiling &amp; distribution of logistics reports.</li>
<li>Assist internal &amp; external stakeholders with logistics related requests.</li>
<li>Provide ad-hoc support of LWCC’s Logistics systems; C-Scale, Steelroads, Vizion, etc.</li>
<li>Other Logistics tasks as assigned.</li>
</ul>

Logistics Specialist

<h3>Job Description</h3>
Become the newest member of our exciting team at SROA Capital as we redefine self-storage!
At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel two years in a row.
 
SROA Capital is a vertically integrated private equity real estate and technology platform that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.
 
We are seeking a highly analytical, skilled, and motivated Project Manager to take ownership of key projects within our field support team, overseeing them from initiation through completion and ensuring ongoing maintenance.
 
The successful candidate will play a crucial role in implementing new systems, onboarding vendors, enhancing reporting capabilities, and conducting field audits to identify opportunity for improvement, using these findings to create and implement new programs to drive efficiency.
 
 
Responsibilities:
<ol>
<li>New Systems Implementation:</li>
</ol>
<ul>
<li>Lead the implementation of new systems, including DaVinci, SiteLink/Portal 2.0, and LiveSwitch (as an example).</li>
<li>Collaborate with cross-functional teams to ensure seamless integration and functionality.</li>
<li>Oversee the entire project lifecycle, from planning and execution to post-implementation support.</li>
</ul>
<ol>
<li>Vendor Management:</li>
</ol>
<ul>
<li>Facilitate the onboarding of new vendors.</li>
<li>Establish and maintain strong relationships with vendors to ensure the timely and successful delivery of products and services.</li>
<li>Monitor vendor performance and address any issues that may arise during the project.</li>
</ul>
<ol>
<li>Reporting Enhancement:</li>
</ol>
<ul>
<li>Drive the development and implementation of new reporting systems to improve data analysis and decision-making processes.</li>
<li>Collaborate with internal stakeholders to understand reporting requirements and deliver solutions that meet business needs.</li>
</ul>
<ol>
<li>Field Audits:</li>
</ol>
<ul>
<li>Develop and implement processes for new field audits, ensuring compliance with company standards.</li>
<li>Conduct regular field audits to assess operational efficiency, identify areas for improvement, and maintain quality standards.</li>
</ul>
 
Qualifications:
<ul>
<li>Proven experience as a Project Manager, preferably in the storage, retail or related industry.</li>
<li>Strong project management skills, including planning, execution, and monitoring.</li>
<li>Familiarity with storage systems such as DaVinci, SiteLink, and LiveSwitch is a plus.</li>
<li>Vendor management experience.</li>
<li>Expertise in developing and implementing reporting solutions.</li>
<li>Ability to conduct and oversee field audits for operational improvement.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work as a team but also independently; self driven.</li>
<li>Problem-solving mindset with a proactive approach to project challenges.</li>
</ul>
 
SROA Offers: 
<ul>
<li>Competitive pay with bonus potential</li>
<li>UKG Wallet – on-demand pay option</li>
<li>100% paid medical coverage options for employee-only</li>
<li>Dental and vision plans for optimal care</li>
<li>Eight (8) paid holidays</li>
<li>Generous Paid Time Off (PTO), increasing with years of service</li>
<li>Paid Maternity and Parental Leave for growing families</li>
<li>401(k) with substantial employer match and 100% immediate vesting</li>
<li>Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings</li>
<li>GAP Insurance for added financial protection</li>
<li>Employer-paid Life Insurance and Short-Term Disability coverage</li>
<li>Long-Term Disability (LTD) coverage for added peace of mind</li>
<li>Pet insurance – because your pets are family too</li>
<li>Storage Discounts to help you declutter and organize</li>
<li>Access to Voluntary Benefits for personalized coverage</li>
<li>Learning and development opportunities to maximize your potential and excel in your career</li>
<li>A great culture that values collaboration, innovation, and inclusivity</li>
</ul>
 
For candidates in Colorado, the annual salary range for this position is $80,000 - $100,000. This range is estimated for this role and may vary based on job-related knowledge, skills, and experience. This role is eligible for an annual bonus based on company performance and individual performance. The deadline to apply for the position is January 31st, 2026.
 
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.

Field Operations Project Manager

<h3>Job Description</h3>
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization. 
 
WHAT YOU’LL BE DOING (and doing well!)
<ul>
<li>Ensure all associates embrace the safety culture and comply with all safety initiatives. </li>
<li>Lead the engineering and project management for the assigned Division. </li>
<li>Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. </li>
<li>Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. </li>
<li>Develop a budget and meet revenue and gross margin targets. </li>
<li>Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. </li>
<li>Deliver projects within the original budgeted cost. </li>
<li>Execute monthly project cost and Work in Progress (WIP) analysis.</li>
<li>Report monthly financial performance in an effective manner to management and takes corrective action as needed. </li>
<li>Responsible for efficient asset management, such as inventory and company service vehicles. </li>
<li>Build a high-performance culture to include performance reviews and development initiatives. </li>
<li>Engage in manpower planning and allocation. </li>
<li>Ensure customer satisfaction and cash collections. </li>
<li>Collaborate with the sales team to support the growth and profitability of the branch. </li>
</ul>
 
WHAT WE LIKE ABOUT YOU 
<ul>
<li>Two years’ experience in an operations leadership role within the fire and life safety industry. </li>
<li>Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. </li>
<li>Strong, positive team builder with leadership ability. </li>
<li>Knowledge of current fire and life safety systems. </li>
<li>Working knowledge of Profit and Loss statements and key financial drivers. </li>
<li>Ability to attract, develop, grow, and retain a team. </li>
<li>Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. </li>
</ul>
 
WHAT WE’RE BRINGING TO THE TABLE
<ul>
<li>Competitive salary based on qualifications. </li>
<li>Paid time off plan and holidays. </li>
<li>401(k) matching. </li>
<li>Short term and long-term disability. </li>
<li>Medical, dental, and vision plans with options. </li>
<li>Life insurance. </li>
<li>Company cell phone, laptop, and vehicle. </li>
<li>Professional career development opportunities. </li>
<li>Tuition reimbursement.</li>
</ul>

Associate Operations Manager

<h3>Job Description</h3>
Are you ready to join Team Odin and find the career you have always wanted?
 
Odin is an award-winning contractor delivering turnkey environmental, geotechnical, and civil construction projects nationwide. We’ve become our clients’ trusted collaborators through our commitment to safety, quality, partnering, and community. Through project development, design, construction, and operation, we ensure that the impacts of each step support our client’s requirements and protect and preserve the surrounding communities.
Headquartered in California’s Sacramento Valley, the heart of one of the most extensive levee systems in the U.S., with multiple regional operations offices nationwide, our team understands firsthand the significance of the large infrastructure projects that we undertake. We specialize in working alongside public and private sector clients on diverse and complex Environmental Remediation; Geotechnical, Heavy Civil, and Habitat &amp; Wetland Construction; and Emergency &amp; Disaster Services projects. We work with our clients to achieve their business and regulatory goals, while maintaining a focus on benefits to surrounding communities and their environments. As members of these communities, we know it is those who call these towns and cities “home” who will ultimately benefit from our work, be it flood protection, environmental cleanup, habitat restoration, reliable infrastructure, or disaster response.
With growth comes hiring and we are looking to hire a top-Estimating Manager to the team!
Odin is made up of hardworking people that love what they do. Our philosophy is if you're not having fun with your work, then its time to find something new. Odin will help you take control of your career with new growth opportunities along the way.
Why work for us?
<ul>
<li>Exceptional Pay</li>
<li>Matching 401k</li>
<li>Great Healthcare Benefits</li>
<li>Unlimited Paid Vacation</li>
<li>ASCE Dues Paid</li>
<li>Sign On Bonuses</li>
<li>Great Company Culture</li>
<li>Career Growth Opportunities</li>
</ul>
About the position:
 
Estimating Manager 
MAJOR FUNCTION
Provides Corporate Estimating Support to all districts. Estimating managers are responsible for estimating the cost of projects and materials. They work with a variety of different teams, including construction crews, purchasing agents, and other managers to determine how much it will cost to complete a project or purchase certain materials.
Reports to the Local Regional Vice President and Vice President of Estimating.
 
SPECIFIC RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
<ul>
<li>Embrace Odin’s Core Values in all aspects of the job</li>
<li>Manage estimators and assistant estimators</li>
<li>Prepare quantity take-offs.</li>
<li>Determine initial production rates.</li>
<li>Interpreting engineering drawings and specifications to determine work requirements</li>
<li>Reviewing bids from vendors or contractors to ensure they are fair and reasonable</li>
<li>Coordinating with other managers to ensure schedules are met and projects are completed on time</li>
<li>Reviewing progress on projects and adjusting schedules as needed</li>
<li>Estimating materials costs and labor hours needed to complete projects</li>
<li>Managing a team of employees to ensure that work is performed efficiently and effectively</li>
<li>Ensuring that contractors meet safety standards and comply with local regulations</li>
<li>Reviewing finished products to ensure that they meet quality standards</li>
<li>Keeping records of all project details and documentation such as contracts, bids, and correspondence</li>
<li>Develop initial resource requirements.</li>
<li>Solicit material and subcontractor pricing.</li>
<li>Establish preliminary project schedules.</li>
</ul>
 
SKILLS, KNOWLEDGE, QUALIFICATIONS, &amp; EXPERIENCE:
<ul>
<li>Educational and experience requirements include: 4-year engineering degree or equivalent combinations technical training and/or related experience. 5-8 years estimating, cost control, and/or engineering experience (at least 4 years estimating experience) in similar facility construction.</li>
<li>Thorough knowledge of company procedure, estimating techniques, all engineering disciplines, cost control systems and accounts required.</li>
<li>Ability to estimate all types of projects/contracts, plus ability to coordinate and supervise group work effort essential.</li>
</ul>
 
PHYSICAL DEMANDS:
<ul>
<li>Ability to communicate orally and in writing with vendors, management, and other coworkers, both individually and in front of a group</li>
<li>Regular use of the telephone and email for communication is essential</li>
<li>Thorough knowledge of HCSS Heavy Bid and Microsoft office.</li>
<li>Sitting for extended periods of time is common</li>
<li>Hearing, vision, and speaking within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents</li>
<li>No heavy lifting is expected, though exertion of up to 15 pounds of force may occasionally be required</li>
<li>Good manual dexterity for the use of common office equipment such as computers, calculator, copiers, and fax machines</li>
<li>Good reasoning ability is important, must be able to understand and utilize management reports, memos, and other documents to conduct business</li>
<li>Primarily an office position. Occasionally, site visits and field project visits are required. Travel to offices and projects in various locations around the country as needed. The following physical activities are often, but not always, associated with site visits:</li>
</ul>
- Must be able to stand or walk on a project site for extended durations
- When on project sites or if performing some types of work or activities, must wear all required Personal Protective Equipment (PPE) including, but not limited to: earplugs, protective eyewear, gloves, hard hat, steel-toed work boots, and high visibility safety apparel.
 
WORK ENVIRONMENT:
This job is primarily performed indoors in a traditional office setting and occasionally outdoors on a construction site.
They may travel to job sites and meet with clients, but most of their work is done behind a desk. They work regular hours but may have to put in extra time to meet deadlines.
The job can be stressful, as they are often under pressure to get bids in on time and within the budget.
There is a lot of competition for jobs, so the estimating manager must be accurate in their estimates.
The following environmental/atmospheric working conditions are commonly, but not always, associate with the performance of this position. The actual working conditions will vary.
· Job site environment, including, but not limited to, machines, tools, heavy equipment, chemicals, solvents, dust, and fumes
· Occasional exposure to extreme weather conditions
· Uneven ground
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Employees will be required to follow any other job-related duties requested by their supervisor. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status, or any other legally protected factor.
 
Odin Environmental ("Odin") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Odin, including unsolicited resumes sent to an Odin mailing address, fax machine, or email address, directly to Odin employees or to Odin’s resume database will be considered Odin property. Odin will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Odin will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Odin’s Human Resources Manager to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Odin will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Odin’s Vice President of Contracts or his/ her designee. No other Odin employee is authorized to bind Odin to any agreement regarding the placement of candidates by Agencies.

Estimating Manager

<h3>Job Description</h3>
Job Title: CFO - Trucking Industry
Skills: CFO, Chief Financial Officer, Trucking, Insurance, Transportation
 
About the Opportunity:
We are a dynamic and growing company! We are hiring a CFO to join our accounting team. This role offers the opportunity to oversee critical financial operations while contributing to the strategic growth of the company. As a key member of the leadership team, you will leverage your expertise in finance and insurance. We offer relocation packages!
 
Responsibilities:
<ul>
<li>Oversee all financial operations, including budgeting, forecasting, and financial reporting.</li>
<li>Manage insurance renewals, claims, and workers' compensation processes.</li>
<li>Ensure compliance with all tax regulations and filings.</li>
<li>Develop and implement financial strategies to support business objectives.</li>
<li>Analyze settlement processes to optimize efficiency and accuracy.</li>
<li>Collaborate with the leadership team to align financial goals with organizational strategy.</li>
<li>Monitor and manage cash flow.</li>
<li>Lead audits and ensure compliance with industry standards and regulatory requirements.</li>
</ul>
 
Must-Have Skills:
<ul>
<li>Experience as a VP of Finance, Controller, or CFO</li>
<li>Transportation or trucking industry knowledge</li>
<li>In-depth knowledge of insurance processes, including renewals, claims, and workers' compensation</li>
<li>Strong leadership skills, as this role will manage a team of seven</li>
<li>Familiarity with tax regulations and compliance requirements</li>
<li>Expertise in financial planning, budgeting, and reporting</li>
</ul>
 
Nice-to-Have Skills:
<ul>
<li>Strong leadership and team management capabilities</li>
<li>Certified Public Accountant (CPA)</li>
<li>Knowledge of advanced financial software and tools</li>
</ul>

Chief Financial Officer

<h3>Job Description</h3>
Akerman LLP seeks an Associate in Florida with 2 to 4 years of labor and employment defense experience to join its expanding national labor and employment practice. Employment counseling and litigation experience (before federal &amp; state courts and government agencies) is required, together with excellent legal research, writing and analytical skills. The ideal candidate should have experience with counseling employers regarding labor and employment law issues, conducting witness interviews and investigations, drafting position statements, preparing employee handbooks and policies, drafting employment agreements and separation agreements, and supporting employment-related litigation. This position can be located in any of the Firm’s Ft. Lauderdale, Miami, Tampa or West Palm Beach offices. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of The Florida Bar. May work in a hybrid arrangement.
 
About the Firm
 
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at <a href="http://www.akerman.com" target="_blank">www.akerman.com</a>.
 
Firm Recognitions
 
<ul>
<li>Top 100 U.S. Law Firms (The American Lawyer)</li>
<li>Among the Most Innovative Law Firms (Financial Times)</li>
<li>Ranked among 100 Most Prestigious U.S. Law Firms (Vault)</li>
<li>Ranked among Top U.S. Law Firms for Client Service in the “BTI Client Service A-Team” report (BTI Consulting)</li>
</ul>
 
Equal Employment Opportunity Policy
 
We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.
 
Note to Search Firms
 
Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact <a href="mailto:danielle.shannon@akerman.com" target="_blank">danielle.shannon@akerman.com</a> for additional information.

Labor and Employment Associate Attorney

<h3>Job Description</h3>
Building Manager – Delray Beach, FL
City Wide Facility Solutions
 
Are you a hands-on leader who thrives on making an immediate impact? City Wide Facility Solutions is looking for a Building Manager to oversee day-to-day operations of commercial facilities while leading a team of dedicated cleaning professionals. This is a client-facing, “working” management role, where your leadership, attention to detail, and professionalism directly contribute to outstanding results and exceptional customer service.
 
Why This Role Rocks:
<ul>
<li>Lead a team of in-house employees and contractors to ensure facilities meet the highest standards of cleanliness and safety.</li>
<li>Be a visible, hands-on manager who sets the tone for excellence and professionalism.</li>
<li>Interact with clients and guests in high-profile settings, including large clubhouses and office spaces.</li>
<li>Opportunity to influence and develop a team through coaching, cross-training, and mentorship.</li>
<li>Flexible, fast-paced environment where no two days are the same.</li>
</ul>
 
What You’ll Do:
<ul>
<li>Ensure Janitorial Service Representatives meet quality standards and complete nightly inspections.</li>
<li>Maintain and account for all City Wide equipment, keeping it clean and ready for use.</li>
<li>Perform detail cleaning as needed, including office spaces, restrooms, windows, and common areas.</li>
<li>Communicate with your team and clients to address feedback, requests, and issues promptly.</li>
<li>Report HR-related matters, workplace incidents, or employee concerns to Human Resources.</li>
<li>Wear appropriate Personal Protective Equipment and follow safety protocols.</li>
<li>Serve as a hands-on role model, occasionally assisting with cleaning tasks to support your team.</li>
<li>Track employee time through the company system and ensure adherence to schedules.</li>
<li>Perform other duties as needed to ensure the smooth operation of the facility.</li>
</ul>
 
What We’re Looking For:
<ul>
<li>High school diploma or GED preferred, prior janitorial or facility management experience a plus.</li>
<li>Bilingual in Spanish and English (required).</li>
<li>1–2 years of management experience preferred.</li>
<li>Reliable, punctual, and capable of thriving in a fast-paced environment.</li>
<li>Ability to supervise, organize, and motivate others while making sound decisions.</li>
<li>Comfort working on your feet for extended periods.</li>
<li>Successfully pass a background check.</li>
</ul>
 
Perks &amp; Benefits:
<ul>
<li>Competitive pay with opportunities for growth</li>
<li>Medical, dental, and vision insurance</li>
<li>Life insurance, short- and long-term disability coverage</li>
<li>Paid time off (PTO)</li>
<li>401(k) with company match</li>
<li>Paid time to support charitable causes</li>
<li>Collaborative, people-first culture that values learning and development</li>
</ul>
 
Schedule:
<ul>
<li>Monday – Friday</li>
<li>8-hour day shift</li>
<li>Overtime eligible</li>
</ul>
 
City Wide Facility Solutions is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Building Manager

<h3>Job Description</h3>
Nation Safe Drivers has been in business for 60 years and has a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida. Our Corporate Headquarters is located in the heart of Boca Raton's business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.
 
Our organization is seeking a Workforce Management Analyst who will provide analytical and operational support to leadership by executing forecasting inputs, schedules, and real-time monitoring within Workforce Management (WFM) platforms. This role is responsible for data accuracy, intraday performance tracking, and timely escalation of variances that may impact staffing efficiency or service levels. T
 
Responsibilities:
<ul>
<li>Support forecasting, scheduling, and capacity planning activities under the direction of the Workforce Manager.</li>
<li>Maintain and update Workforce Management system inputs to ensure forecast and schedule accuracy.</li>
<li>Monitor real-time intraday performance, including call volumes, queues, and agent adherence; escalate variances and risks to service levels.</li>
<li>Execute intraday staffing adjustments as directed, including schedule changes, overtime coordination, and activity management.</li>
<li>Analyze agent adherence, productivity, and utilization data; prepare insights and recommendations for review.</li>
<li>Produce standard and ad-hoc reports on key metrics including service level, occupancy, shrinkage, forecast variance, and schedule adherence.</li>
<li>Assist in the development of short- and long-term capacity plans by analyzing historical trends, seasonal patterns, and business inputs.</li>
<li>Partner with operations, analytics, and technology teams to ensure data accuracy and consistent reporting across systems.</li>
<li>Document processes, assumptions, and changes to support transparency and continuous improvement.</li>
<li>Contribute to the adoption of WFM best practices and disciplined operational execution.</li>
</ul>
 
Education and Work Experience:
<ul>
<li>Bachelor’s degree in Business, Analytics, Operations, or a related field preferred.</li>
<li>1–3 years of experience in Workforce Management, operations analytics, or contact center support roles.</li>
<li>Hands-on experience with Workforce Management platforms such as Genesys, Verint, or comparable tools preferred.</li>
<li>Demonstrated ability to analyze data, identify trends, and communicate findings clearly.</li>
<li>Proficiency in Excel and workforce reporting tools.</li>
</ul>
 
What NSD will provide:
<ul>
<li>Excellent Benefits: Health, Dental, Life, Vision and Disability Options as well as Paid Vacation Days, Sick Days, Holidays and PTO. Pet Insurance too!</li>
<li>Competitive compensation and a family-friendly work schedule</li>
<li>Excellent Corporate Culture: Social Events, Recognition Luncheons, Family Days, and Holiday Celebrations</li>
<li>Long-standing reputation for promoting from within -- great opportunity for a promising career path</li>
</ul>
Job Type: Full-time
 
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>

Workforce Management Analyst

<h3>Job Description</h3>
An award-winning, luxury country club in Boca Raton, FL is seeking a Human Resources Coordinator to assist with generating training and employee communication materials, phone screening candidates, assist with employee orientations, and providing additional support to entire Human Resources management team.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
<ul>
<li>Assist in development and production of media for employee wellness campaigns including monthly wellness calendar, recruitment fair flyers, payroll stuffers, orientation packets, new hire orientation presentations, updating staff training manuals, quarterly employee newsletters, special announcements, etc.</li>
<li>Assists candidates and operational departments, administering pre-employment tests (drug tests/background investigations, motor vehicle reports, creation of new hire employee folders.</li>
<li>Assist Director of Human Resources with annual onboarding of seasonal international team members. </li>
<li>Assist Human Resources department in the planning and presentation of workplace safety initiatives, and wellness programming.</li>
<li>Assist Payroll/Benefits Manager with limited payroll and benefits administrative functions, worker’s compensation reporting, and HR database records including CPR/AED certifications, ensuring timeliness and accuracy of all staff information.</li>
<li>Design and provide staff articles, and photos for quarterly employee newsletter.</li>
<li>Support Human Resources department by carrying out various administrative tasks as required including coordination of office files, etc., and other related duties as assigned.</li>
</ul>
 
REQUIREMENTS
<ul>
<li>Prior service experience within the hospitality field preferred</li>
<li>Must have excellent communication skills</li>
<li>Ability to plan, organize and manage multiple tasks effectively</li>
<li>Must have strong time management skills and able to work well under deadlines </li>
<li>Strong report writing and record keeping ability</li>
<li>Must have excellent computer and database management skills, along with strong communications and writing skills</li>
<li>Pursuit of BS degree in education, human resources or related field preferred</li>
</ul>
 
We proudly offer the following benefits:
<ul>
<li>Complimentary Meals in Employee Café</li>
<li>Employee Referral Bonus</li>
<li>Birthday Recognition</li>
<li>Employee Social Events</li>
<li>Direct Deposit </li>
<li>On-site Parking</li>
</ul>
 
In addition to the benefits noted above, all Full-Time, year-round employees will be eligible to receive:
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Company Paid Life Insurance</li>
<li>Supplemental Life Insurance</li>
<li>Voluntary Short Term Disability Insurance</li>
<li>Voluntary Long Term Disability Insurance</li>
<li>401(k) Retirement Savings Plan with Club Match</li>
<li>Paid Vacation</li>
<li>Paid Personal Time Off</li>
<li>Paid Holidays</li>
</ul>
 
We are a drug-free workplace, candidates must be able to pass pre-employment drug screen. EEO

30,518 Jobs in Royal Palm Beach, FL, USA