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<h3>Job Description</h3>
Job Description
<ul>
<li>OTTO is a laser production and UV printing facility specializing in laser engraving, marking, cutting and UV printing wood products and parts for cellphone accessories, home&amp;décor and promotional industries.</li>
<li>Applicants are encouraged to review the website prior to application (<a href="http://www.ottocases.com" target="_blank">www.ottocases.com</a>)</li>
<li>OTTO is a Drug Free Work Zone. All applicants are required to take a pre-employment drug test and are subject to random drug testing.</li>
<li>E-commerce Order Fulfillment /Print Shop Specialist is an entry level position with potential to advance by learning new skills.</li>
<li>Team environment, looking for applicants that are willing to help out the other associates at all times.</li>
</ul>
Essential Job Functions
<ul>
<li>Managing and fulfilling bulk and single e-commerce orders.</li>
<li>Operating Laser Engraving and UV Printing Machines in a production environment (training will be provided)</li>
<li>Moving parts quickly and safely through the equipment.</li>
<li>Maintaining high level of quality throughout long production cycles.</li>
<li>Some Packing, Shipping and Receiving.</li>
</ul>
Preferred Skills/Abilities
<ul>
<li>Physically able to lift over 20lbs.</li>
<li>Good communication skills, must be comfortable interacting with people.</li>
<li>Attention to detail and safety.</li>
<li>Some experience with MS Office applications helpful. MS Excel is preferred.</li>
<li>Computer aided drawing, using vector and 2D drawing software (CorelDraw, Photoshop, Illustrator, SolidWorks, Autocad, Inkscape, etc.)</li>
<li>Designing &amp; optimizing C02 cut files as well as design files.</li>
<li>Ability to learn and grow.</li>
<li>Energetic, high ethical standards and solid work ethic.</li>
<li>Ability to be flexible and able to function comfortably in a constantly changing small business environment.</li>
<li>Marketplace(ebay, amazon, walmart, etsy, etc.) store experience is plus.</li>
</ul>
Job Type: Part-time / Full-time
Salary: $13.00 - $15.00 /hour
Experience: Not required. Design and/or laser machine operator experience is plus
Education: High school or equivalent
Background Check: All applicants will be subjected to a national background check and Pre-Employment Drug Screen
Location: Sunrise, FL
Company Description•\tOTTO is a laser production and UV printing facility specializing in laser engraving, marking, cutting and UV printing wooden products and parts for a cellphone accessories, home&amp;décor and promotional industries. •\tApplicants are encouraged to review the web site prior to applying (<a href="http://www.ottocases.com" target="_blank">www.ottocases.com</a>) •\tOTTO is a Drug Free Work Zone. All applicants are required to take a pre-employment drug test and are subject to random drug testing. •\tTeam environment, looking for applicants that are willing to help out the other associates at all times. 
<h3>Company Description</h3>
•\tOTTO is a laser production and UV printing facility specializing in laser engraving, marking, cutting and UV printing wooden products and parts for a cellphone accessories, home&amp;décor and promotional industries.\r\n•\tApplicants are encouraged to review the web site prior to applying (<a href="http://www.ottocases.com" target="_blank">www.ottocases.com</a>)\r\n•\tOTTO is a Drug Free Work Zone. All applicants are required to take a pre-employment drug test and are subject to random drug testing.\r\n•\tTeam environment, looking for applicants that are willing to help out the other associates at all times.

E-Commerce Order Fulfillment and Print Shop Specialist

<h3>Job Description</h3>
Job DescriptionWe are seeking an experienced Senior IT Consultant to support our large-scale Epic migration to Microsoft Azure. The ideal candidate will bring deep experience with both Epic Systems (application and infrastructure layers) and Microsoft Azure (cloud architecture and services). This role is central to bridging the gap between clinical IT, cloud engineering, and third-party integrations during this critical healthcare digital transformation. Key Responsibilities:Epic Application Responsibilities: Act as the technical liaison to Epic TS for infrastructure deployment and readiness Oversee Kuiper-based stamp deployments (App Stamp, Cogito Stamp, DMZ, etc.) Support Epic modules (system and data) migration and readiness: EpicCare, MyChart, Clarity, Caboodle, Cogito tools, etc. Support Epic ecosystem modules (system and data) migration and readiness. Work closely with Epic analysts to configure non-production environments (SUP, TST, TRN) Facilitate Epic software validation, ODB replication planning, and DR environment setup Responsible for migration testing, integration testing and end to end sanity testing. Azure Cloud Responsibilities: Understanding of Azure Landing Zones, VNets, NSGs, ASGs, and ExpressRoute Support VMSS Flexible orchestration, high availability, and zone architecture for Epic VMs Implement Azure IAM/RBAC, Azure AD integration, and secure LDAP configuration to do application readiness Assist in re-platforming SQL Server (Clarity/Caboodle) from on-prem to Azure SQL MI or IaaS Ensure monitoring, backup, and disaster recovery best practices using Azure-native tools Cross-Functional Responsibilities: Lead technical workshops and architecture review sessions with Epic, Microsoft, and internal teams Create and maintain runbooks, environment templates, and deployment guides Drive technical cutover activities, incident response, and post-migration tuning Coordinate with compliance/security teams on HIPAA/HITRUST enforcement in Azure Required Qualifications: 8+ years of experience in IT Infrastructure and/or Healthcare Systems 5+ years of experience with Epic Systems in a technical or engineering capacity Hands-on experience with Azure infrastructure, including networking, identity, and compute Experience with Kuiper, Clarity/Caboodle ETL, and Epic DR strategies Familiarity with stamp-based deployment models and Azures Cloud Adoption Framework Experience with Epic technical coordination (TS/TSR) and Epic UserWeb resources Preferred Certifications: Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Epic Client Systems Administrator (CSA) Certification ITIL or PMP (a plus) Soft Skills &amp; Traits: Strong communicator who can operate at both executive and engineering levels Analytical thinker with structured problem-solving approach Comfortable working in a cross-disciplinary and regulated environment Demonstrated ability to lead under pressure during go-live and cutover windows Taking ownership for timely delivery with quality FEmployment Type: Full-Time | Contract (612 months) 
This is a remote position.

Senior IT Consultant Epic on Azure Transformation

<h3>Job Description</h3>
Job Description 
The Systems Support Specialist I must possess the technical and analytical skills required to implement PC/Network microcomputers, as well as support the use of Operating System and application software. Responsibilities will include the support of internal customers in the installation, configuration, and problem-resolution regarding PC/Network systems. The Systems Support Specialist I will also assist the Network support team in diagnosing and implementing team/corporate projects. Work is monitored and reviewed through reports, and results attained. Individual must be flexible to travel, shift changes, and after-hours support.
Job Duties:
• Pre-image machines for equipment replacement
• Assist with non-specific tasks to aide helpdesk personnel
• Assist with equipment inventory
• Assist with servicedesk cases
• Organize and categorize expired equipment and stage for release
• Assist with employee moves
• Assist with Cable Management
• Provides telephone support to internal customers
• Performs related work as required
Requirements:
• Must be able to lift 50 lbs. 
• 0-2 years related experience. 
• Basic knowledge of PC hardware and software. 
• Knowledge of internal desktop Operating System 
• Telephone customer support experience preferred 
• Must have good oral and written communication skills. 
• Ability to identify and seek needed information/research skills.
• Ability to commute to our Lake Mary headquarters

Systems Support Specialist I

<h3>Job Description</h3>
Job DescriptionJob Description
<ul>
<li>Act as the primary point of contact for issue management, acknowledging and addressing emergency situations and high-severity incidents with speed and professionalism.</li>
<li>Collaborate closely with technology teams, product owners, and other relevant stakeholders to investigate, analyze, and resolve issues effectively.</li>
<li>Drive the resolution process end-to-end by handshaking with respective technology partners, ensuring accountability and clear progress towards closure.</li>
<li>Provide periodic and structured updates on the status of issues to leadership and all relevant stakeholders, ensuring transparency and alignment.</li>
<li>Coordinate across multiple teams and functions to facilitate solutions, remove roadblocks, and ensure timely incident resolution.</li>
<li>Contribute to continuous improvement by identifying root causes and working with teams to prevent recurrence of critical issues.</li>
<li>Need candidates who have at least 4+ years of experience in Java and open-source technologies.</li>
<li>Problem-solving skills with a mindset for designing reliable, long-living solutions.</li>
<li>Exceptional communication and stakeholder management skills, with the ability to collaborate with cross-functional teams, including developers, business analysts, and quality assurance professionals.</li>
<li>Handling and troubleshooting day-to-day operations.</li>
<li>Identifying problems or known errors and performing root cause analysis (RCA).</li>
<li>Knowledge in Agile methodology.</li>
<li>Must be local to Fort Lauderdale, FL geography.</li>
</ul>
Must have:
<ul>
<li>4-7 years of experience in SAP S/4HANA Enterprise Management R&amp;D Engineering Enterprise Portfolio &amp; Project Management</li>
<li>4+ years of hands-on experience with Java and open-source technologies</li>
<li>Strong background in Site Reliability Engineering (SRE) and incident management</li>
<li>Proven ability in root cause analysis (RCA) and driving resolution of high-severity issues</li>
</ul>

Site Reliability Engineer

<h3>Job Description</h3>
Job DescriptionJob Description 
&nbsp;Implements and integrates 5G technologies into the existing telecommunications network, ensuring seamless connectivity and enhanced performance.
, About Demo 
Agile Onboarding&nbsp;is a Software as a Service (Saas) tool, which provides Applicant Tracking, Onboarding and HR services to its clients. We are exploding with growth, and having fun along the way. Our Core Values are:
1.&nbsp; &nbsp;&nbsp;Service: Customer Satisfaction is our #1 priority. It comes before profit and before fun.&nbsp;
2.&nbsp; &nbsp;&nbsp; Ownership: Take extreme ownership of your assigned areas, see things through to the end. &nbsp;
3.&nbsp; &nbsp;&nbsp; Fun: Make Jokes! Laugh in the face of chaos. Keep a sense of humor.&nbsp;
4.&nbsp; &nbsp;&nbsp; Modern: Pushing the edges of innovation
It's important for us to hire people who are willing to go above and beyond. &nbsp;If you like to work a set schedule, of 40 hours a week, and forget about work when you leave, this Company is not for you. It's in our culture to work, when needed, and be available for our customers. &nbsp; Because we are a small company, we need every team member to take ownership of results. &nbsp;&nbsp;
Although there are some added stresses with working in a fast-paced, small team, there are also some perks! &nbsp; Here are a few of the perks you can enjoy, in exchange for your hard work:&nbsp;
<ol>
<li>Flexible PTO time - take time when you need it, as long as results are being done.&nbsp;</li>
<li>Annual conference - fun trip every year to recap the year, and go over goals for the next year. &nbsp;This is always held in a vacation-destination place!&nbsp;</li>
<li>Long term incentive - as our tool grows, our leadership team will provide bonus-incentive to our Team Members. &nbsp;As we grow, you will grow - technically and financially.</li>
<li>Privacy - our company will not ask about your vaccine status, or any other health statuses. &nbsp;We provide medical insurance for our people, and believe that medical privacy is important. &nbsp; </li>
</ol>

Network Integration Specialist 2

<h3>Job Description</h3>
Job DescriptionJoin Our National Team as a Full-Service Reviewer! Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 300+ franchise locations across North America, seeks a Full-Service Reviewer. In this role, you will serve as a member of the Claims Force Team (formerly known as Quality Assurance). The primary responsibility of the Full-Service Reviewer is to complete estimate and documentation reviews on direct program assignments for Service Level Compliance to carrier partner guidelines, estimating platform best practices, and based on industry standards, with work standards focused on accuracy, speed, and customer service. This position leverages previous industry experience to deliver exceptional results. This position will assist with support of the department and network during a catastrophe event. Position: Full-Service Reviewer Reports to: Review Team Manager Location: Hybrid Essential Duties/Responsibilities 
<ul>
<li>Complete accurate and timely estimate and documentation reviews through our main technology platforms; XactAnalysis &amp; Xactimate, Claims Connect &amp; Mobile Claims, Validate, CMS, Mitigate, and other estimating/claim management platforms and software.
<ul>
<li>Accuracy of work is measured by estimate reinspections</li>
<li>Timeliness of work is measured by automated reporting between documented events</li>
</ul>
</li>
<li>This position focuses on estimate, documentation, and commentary reviews for specific job types that include but are not limited to water, mold, fire, tarping, board-up, biohazard, abatement, other emergency services, contents, and reconstruction, and large losses of all job types.
<ul>
<li>These reviews include utilization of knowledge of industry standards, carrier guidelines, and estimating best practices to ensure adherence to carrier service level agreements</li>
<li>This position elevates the individual based on skill and expertise, to allow full flexibility to review multiple/all of the job types referenced; serving as a flex reviewer to support the daily demands of estimate uploads.</li>
</ul>
</li>
<li>Communicate directly with franchisees and insurance carriers, to ensure that these requirements are being met.
<ul>
<li>Communication expectations include inbound and outbound phone calls, validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications</li>
</ul>
</li>
<li>Coach franchises on opportunities to improve their estimating and documentation performance</li>
<li>Identify and communicate trends to Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders.</li>
<li>Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms.</li>
<li>Provide support to the Team Manager and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success.</li>
<li>The support provided to the franchise network and carrier partners provides an opportunity for Paul Davis to obtain more jobs through improved scorecard performance.</li>
<li>Other duties as assigned.</li>
</ul>
Competency Knowledge, Skills, and Abilities: 
<ul>
<li>Proficient use of a laptop and operating accessories</li>
<li>Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel)</li>
<li>Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage</li>
<li>Ability to move through reviews of varying job types, estimate severity, and complexity</li>
<li>Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written</li>
<li>Proficient use of technology applications, including the creation of new documents</li>
<li>Ability to independently problem solve, resolve conflict, and manage priorities</li>
<li>Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role</li>
<li>Ability to review estimates, documentation, and commentary promptly with the focus on estimating accuracy</li>
<li>Ability to complete multiple reviews within a given time frame</li>
<li>Knowledge of estimating platforms; Verisk, CoreLogic, Symbility, and other estimating software</li>
<li>Knowledge of estimating principles for the insurance industry</li>
<li>Ability to learn and operate our primary operating systems</li>
<li>Ability to successfully pass required industry and company certifications on first attempt</li>
<li>Ability to answer and communicate with PDRI, independent franchises and PDO offices via phone and email</li>
<li>Ability to work office equipment (fax, scanner, printer, phone system, computers)</li>
<li>Ability to work in our main operating systems</li>
<li>Ability to work independently</li>
<li>Ability to pass and maintain a satisfactory background check</li>
<li>Ability to maintain a level of confidentiality</li>
<li>Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics</li>
</ul>
Required Education and Experience 
<ul>
<li>High school diploma or GED</li>
<li>Bachelors degree or equivalent experience in insurance claims or related field</li>
<li>One plus years experience with industry estimating/estimate review.</li>
<li>Two plus years' experience with contracting and/or fieldwork for a given trade</li>
</ul>
Preferred Education and Experience 
<ul>
<li>Experience serving in a customer service role.</li>
<li>One plus years' experience with industry estimating/estimate review.</li>
<li>5 plus years experience in the restoration industry regarding water mitigation/mold remediation, abatement, contents, fire structure cleaning, and reconstruction.</li>
</ul>
Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb, or balance, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
<ul>
<li>Must be able to stay in a stationary position up to 100% of the time</li>
<li>The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</li>
<li>Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.</li>
<li>Must be able to observe and perceive information on a computer and documents</li>
<li>Must be able to communicate and converse with customers over the phone</li>
<li>Occasionally will lift up to 10lbs</li>
<li>Ability to safely operate a company vehicle </li>
</ul>
Work Environment The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employee must have access to a stable internet connection when working out of the office. Employee must use provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.e. Travel This position may require up to 10% travel. This position may require travel to franchise locations, trainings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines reasonable accommodation as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 
Flexible work from home options available.

Full-Service Reviewer

<h3>Job Description</h3>
Job DescriptionSummary
We are looking for a Microsoft Azure Expert to join our Cloud Services team and help us design, implement, and maintain cloud solutions for our clients. You will be responsible for developing and deploying cloud applications, managing cloud resources, and ensuring compliance with best practices and security standards.
Responsibilities
<ul>
<li>Design, develop, and deploy cloud applications using Microsoft Azure services and tools</li>
<li>Manage and optimize cloud resources, such as virtual machines, storage accounts, databases, networks, and security groups</li>
<li>Monitor and troubleshoot cloud performance, availability, and reliability issues</li>
<li>Implement and enforce cloud security policies and controls</li>
<li>Provide technical guidance and support to clients and internal teams on cloud-related matters</li>
<li>Stay updated with the latest trends and developments in cloud technologies and Microsoft Azure</li>
</ul>
Requirements
<ul>
<li>At least 3 years of experience in cloud engineering, development, or administration</li>
<li>Proficient in Microsoft Azure services, such as Virtualization, App Services, SQL on Azure, Azure Storage, Entra ID, Azure DevOps, etc.</li>
<li>Knowledge of cloud architecture patterns, best practices, and security standards</li>
<li>Certification in Microsoft Azure, such as Azure Administrator Associate, Azure Developer Associate, or Azure Solutions Architect Expert, is a plus</li>
<li>Excellent communication, collaboration, and problem-solving skills</li>
</ul>

Microsoft Azure Solutions Expert

<h3>Job Description</h3>
Job Description
Position Overview:
Do you love building ⚙️ products people love? As a UI Engineer you'll play a crucial role in the evolution of eCommerce products. As part of our accesso® Ticketing Group, you'll contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve guest experience. With your team, you'll help to deliver a powerful solution to our clients, and should have a passion for performance, security, and optimization.  
As a member of our Engineering Team, you'll have the chance to collaborate on exciting projects and find creative solutions to coding obstacles. Your curiosity to continue learning, as well as a knack for problem-solving 🧐, will be key to delivering innovative products to our clients and their guests, as our team members are always looking for new ways to push the boundaries of what's possible. We're looking for people who are passionate about their craft and are always looking for ways to grow and improve. 
  
Location:  United States; then, you choose what works for you! This role can be performed 100% remotely anywhere in the US, at one of our office locations in the US, or a hybrid version of in-office and remote.  
Reports to: Development Manager 
Travel ✈️ Requirement: None 
What you'll be working on:
<ul>
<li>Being a technology enthusiast and always looking to better the platform  </li>
</ul>
<ul>
<li>Independent thinking and critical problem-solving skills </li>
</ul>
<ul>
<li>Leveraging AI tools to code faster, build ideas quickly, and elevate your potential </li>
</ul>
<ul>
<li>Follow secure coding practices and participate in team code reviews </li>
</ul>
<ul>
<li>Developing high performance software at scale  </li>
</ul>
<ul>
<li>Functioning across the full stack, with a focus on UIs  </li>
</ul>
What you bring to the role:
<ul>
<li>At least 3-4 years web development experience delivering production code with a focus on SPA architecture with such frameworks as Angular &amp; React </li>
</ul>
<ul>
<li>Direct experience delivering development projects and initiatives as part of an Agile/Scrum team </li>
</ul>
<ul>
<li>GitHub Copilot, Cursor, Claude Code usage is a MUST to help accelerate your development &amp; an understanding of AI tool concepts like MCP </li>
</ul>
<ul>
<li>Experience with build tooling such as Gulp, Vite, Rollup </li>
</ul>
<ul>
<li>Experience with unit testing frameworks like Jasmine and e2e testing with Cypress/Playwright </li>
</ul>
<ul>
<li>Experience with back-end technologies such as Node.js </li>
</ul>
<ul>
<li>Familiar CI/CD pipelines with tools such as Jenkins or CircleCI </li>
</ul>
<ul>
<li>Knowledgeable with internationalizing UIs </li>
</ul>
<ul>
<li>Experience with adhering UI to Accessibility standards and compliance (WCAG/ADA) </li>
</ul>
<ul>
<li>Familiar with cloud infrastructure in AWS or Google Cloud environments </li>
</ul>
<ul>
<li>Familiar with relational and NoSQL databases  </li>
</ul>
<ul>
<li>Comfortable working in a Linux environment  </li>
</ul>
*If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.  
Salary offered is based upon experience.
Salary Range$90,000—$120,000 USDLIFE at accesso:At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection – so share memes and high fives &amp;#x1F64C; with teammates, or break up your day with virtual escape quests, "Online Office Olympics" and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at <a href="mailto:careers@accesso.com" target="_blank">careers@accesso.com</a> so that we can set you up for success. Learn more about Diversity &amp; Inclusion at accesso. You can review our candidate privacy statement here: Candidate Privacy StatementABOUT accesso: Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure &amp; entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

UI Engineer - Angular

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary: The hands-on Architectural Team Lead is responsible for the big-picture concepts and developing innovative concepts and design elements as well as the day-to-day management of the high-performing Architectural team. Architectural design and documentation of the company's 24/7/365 Software-as-a-Service (SaaS) infrastructure, ensuring the company meets its tight Service Level Agreements (SLAs), integration and documentation of new software, hardware, and circuit (MPLS, EPL, etc.) integration into the existing environments.
 
Viable candidates must reside in the state of Florida and be willing to travel to GSI's headquarters in Palm Harbor, Florida, as needed. 
 
Key Responsibilities:
<ul>
<li>Coordinate and oversee all technical activities relating to architectural and engineering projects, including design changes</li>
<li>Present design proposals to the Tech Review Board and Senior Management</li>
<li>Meet with clients and other team members to design or resolve and integration issues</li>
<li>Assess potential projects for feasibility by researching and analyzing associated technology, design requirements, and governmental regulations</li>
<li>Remain up to date with current and trending elements of Network, Security, Systems, and Database technologies</li>
<li>Innovate and develop new standards, policies, and procedures for architectural design and engineering</li>
<li>Monitor operational systems, processes, and infrastructure while looking for opportunities for improvement or revision</li>
<li>Works closely with the Director of Operations and CISO on planning and departmental projects.</li>
<li>Oversees and reports weekly monthly, quarterly, and annual metrics</li>
<li>Identifies trends and assesses opportunities to improve processes and execution</li>
<li>Raises and tracks issues, removes barriers, resolves problems of medium complexity involving stakeholders, and escalates to the appropriate level when required</li>
<li>Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors</li>
<li>Assess system performance and recommend improvements</li>
<li>Assist in the resolving complex issues escalated by technicians and engineers</li>
</ul>
 
Requirements:
Work Experience / Knowledge:
<ul>
<li>Excellent written and oral communication skills along with presentation techniques</li>
<li>Ability to effectively lead and inspire a team</li>
<li>Strict adherence to deadlines</li>
<li>Knowledge of data protection operations and legislation (e.g. GDPR)</li>
<li>Leadership and organizational skills</li>
<li>Ability to manage multiple projects</li>
<li>Problem-solving aptitude</li>
<li>Ability to make complex decisions with limited information</li>
<li>Analyzing training needs/requirements</li>
<li>Excellent interpersonal communication and organizing skills to coordinate project activities</li>
<li>Ability to communicate with others effectively</li>
<li>Ability to conduct research for special projects, respond timely to inquiries, and present written/oral briefings</li>
<li>Ability to work with details and time-sensitive issues</li>
<li>Good decision-making skills and response to high-pressure situations</li>
<li>Strong analytical problem-solving skills</li>
<li>Advanced analytical and organizational skills and attention to detail</li>
</ul>
 
Qualifications / Certifications:
<ul>
<li>Bachelor's degree in Computer Science, Information Systems, or related field</li>
<li>Experience in the labor market or regulatory occupation industries preferred</li>
</ul>
 
Special Requirements:
<ul>
<li>May also be assigned various projects and tasks as needed</li>
</ul>
 
Equal Opportunity Employer. M/F/D/V

Architectural Team Lead

<h3>Job Description</h3>
Job Description Technical Support Engineer – UX, 36324969What you get to do in this role:We are looking for an experienced engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the customer support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills.The position requires working a shift from 8am-5pm PST and may be asked at times to work outside normal business hours (evening/weekend shifts, holidays) and be flexible to schedule changes. Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally. Successful candidates will enjoy generous earning potential and the chance to expand their role in the company as we grow.This position also requires passing a ServiceNow background screening called USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.Hiring Manager Notes:What are the top skill sets needed to be successful in this role?
<ul>
<li>Java, JavaScript</li>
<li>Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems</li>
<li>Strong personal commitment to quality and customer service</li>
</ul>
What will the interview process look like?
<ul>
<li>First round - 1 hour panel interview with 2 managers - hiring manager and one additional manager (non-technical questions)</li>
<li>Final round - 1 hour panel interview with 2-3 engineers (technical questions)</li>
</ul>
Note: This position requires an onsite presence weekly on Wednesday and ThursdaySkills:
<ul>
<li>To be successful in this role, we need someone who has:</li>
<li>Highly experienced in their ability to troubleshoot difficult technical issues with ease</li>
<li>Strong object-oriented programming skills in Java/JavaScript</li>
<li>Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML</li>
<li>Working knowledge of the components in a web applications stack</li>
<li>Experience with relational databases such as MySQL</li>
<li>Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems</li>
<li>Strong personal commitment to quality and customer service</li>
<li>Ability to work with high-value customer administrators and developers</li>
<li>Understanding of basic networking and system administration.</li>
<li>We value a work-life balance while also collaborating through consistent presence in the office</li>
</ul>
Nice to Haves:
<ul>
<li>Working knowledge of ServiceNow Platform</li>
<li>Fundamental understanding of Linux and/or UNIX knowledge</li>
<li>A fundamental understanding of IT service management and the ITIL business process</li>
<li>Web Services (consuming or providing) (SOAP, REST)</li>
<li>Data Extraction Technologies (e.g. JDBC, ODBC)</li>
<li>Any bi-directional, automated integration between two systems</li>
<li>Understanding of remote administration via SSH, SNMP, WMI, PowerShell.</li>
<li>Strong Familiarity with Eclipse IDE</li>
<li>A fundamental understanding of ITSM, ITIL, and/or CMDB</li>
<li>Strong Experience with relational databases (e.g. MySQL, Oracle)</li>
</ul>
Pay Rate Range:
<ul>
<li>$30-35.71/hr. </li>
</ul>

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