<h3>Job Description</h3>
Job Description
We are looking to add Room Attendants to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our resort's mission. Free shift meal, Free uniforms. GREAT TEAM!!!
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked&nbsp;</li>
<li>25% Discount in Resort Outlets</li>
<li>Hotel Discounts with OPL</li>
<li>Friends and Family Discount</li>
</ul>
Responsibilities:
<ul>
<li>Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming</li>
<li>Change and replenish bed linens, towels and guest amenities, as needed</li>
<li>Perform deep cleaning tasks, as needed</li>
<li>Stock, maintain and transport housekeeping supply cart on a daily basis</li>
<li>Dispose of trash and recyclables</li>
<li>Respond to special guest requests in a timely, friendly and efficient manner</li>
<li>Inspect goods upon delivery to the rooms/departments to ensure that the standards are met</li>
</ul>
Qualifications:
<ul>
<li>Excellent communication skills</li>
<li>Flexible scheduling (MUST be able to work weekends!)</li>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance</li>
</ul>
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Room Attendant

<h3>Job Description</h3>
Job Description
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Short Term Disability&nbsp;</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked</li>
<li>25% Discount in Resort Outlets</li>
<li>Hotel Discounts with OPL</li>
<li>Friends and Family Discount&nbsp;</li>
</ul>
Responsibilities:
<ul>
<li>Greeting guests upon arrival and making them feel welcome</li>
<li>Recognizing repeat, VIP status and/or loyalty</li>
<li>Administering check-ins and check-outs</li>
<li>Providing front desk services to guests</li>
<li>Assigning rooms and taking care of administrative duties</li>
<li>Delivering mail and messages</li>
<li>Processing guest payments</li>
<li>Coordinating with bell service and staff management</li>
<li>Being a source of information to guests on various matters such as transport and restaurant advice</li>
<li>Accommodating general and unique requests</li>
<li>Diffusing conflict or tense situations with guests, handling guest opportunities</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or GED</li>
<li>Previous customer service experience</li>
<li>Exceptional interpersonal skills</li>
<li>Excellent written and verbal communication</li>
<li>Time management and organizational skills</li>
<li>Conflict resolution experience</li>
<li>Patience and good listening skills&nbsp;</li>
</ul>
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Front Desk Agent

<h3>Job Description</h3>
Job Description
About the Role:
The Overnight Front Desk Agent at Roami. plays a crucial role in ensuring a seamless and welcoming experience for our guests during the night shift. This position is responsible for managing all front desk operations, including check-ins, check-outs, and guest inquiries, while maintaining a high level of customer service. The agent will also handle reservations, process payments, and resolve any issues that may arise during the night. By effectively communicating with guests and providing assistance, the Overnight Front Desk Agent contributes to the overall satisfaction and comfort of our guests. Ultimately, this role is vital in upholding the reputation of Roami. as a premier hospitality provider.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in a customer service role, preferably in hospitality.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with hotel management software.</li>
<li>Bilingual abilities to assist a diverse range of guests.</li>
</ul>
Responsibilities:
<ul>
<li>Greet and check-in guests in a friendly and professional manner.</li>
<li>Handle guest inquiries and provide information about hotel services and local attractions.</li>
<li>Process check-outs and manage billing and payment transactions accurately.</li>
<li>Monitor the front desk area and ensure it is clean and organized at all times.</li>
<li>Assist in resolving guest complaints and issues promptly and effectively.</li>
</ul>
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and addressing their needs effectively. Attention to detail is crucial when managing reservations and processing payments to ensure accuracy and prevent errors. Problem-solving skills are also important, as the agent will need to handle guest complaints and find satisfactory resolutions. Preferred skills, such as familiarity with hotel management software, will enhance efficiency in daily operations and improve the guest experience. Additionally, bilingual abilities can significantly benefit communication with a diverse clientele, making guests feel more comfortable and valued.

Overnight Front Desk Agent

<h3>Job Description</h3>
Job Description
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We’re Looking For:
• A commitment to excellence and a passion for service • A positive attitude and a collaborative spirit • Flexibility to work weekends and holidays • A desire to be part of a team that genuinely cares about each other and our guests
Job Description:
We are seeking a Front Desk Night Audit to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. The Night Auditor will be responsible for ensuring smooth overnight operations, including guest check-ins/outs, processing payments, and handling all guests' inquiries and requests, courteously and efficiently. Additional responsibilities may include but are not limited to assisting VIP guests, managing incoming calls, responding to emergencies, performing nightly audit procedures, supporting overnight reports and occasionally performing Valet duties when necessity dictates. The ideal candidate will be committed to delivering Forbes Five-Star service. 
This role is an OVERNIGHT position, and all candidates must be able to work weekends, holidays, and nights. We have a full-time position available.
Essential Qualifications:
<ul>
<li>High school graduate.</li>
<li>Ability to compute accurate mathematical calculations.</li>
<li>Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding, both in person and by telephone.</li>
<li>Ability to provide legible communication and directions.</li>
<li>Previous experience as Front Desk Agent.</li>
<li>Previous Valet experience preferred (may occasionally need to perform Valet duties when necessity dictates)</li>
</ul>
Essential Skills:
<ul>
<li>Ability to input and access data in computer.</li>
<li>Ability to understand guest inquiries and provide responses.</li>
<li>Ability to promote positive relations with all individuals who approach the Front Desk and by telephone.</li>
<li>Ability to focus on guests' needs, remaining calm and courteous.</li>
<li>Ability to think clearly, quickly and make concise decisions.</li>
<li>Ability to prioritize, organize and follow up.</li>
<li>Ability to work well under pressure of multiple arrivals/departures within any given period of time.</li>
<li>Ability to focus attention on details.</li>
<li>Ability to maintain confidentiality of all guests and hotel information.</li>
<li>Ability to ensure security of guest room access.</li>
<li>Ability to remain stationary at assigned post for extended periods of time.</li>
<li>Ability to work cohesively with other departments and co-workers as part of a team.</li>
</ul>
Apply today and be part of something extraordinary! Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!
To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link: <a href="https://assessment.predictiveindex.com/bo/58m/Candidate" target="_blank">https://assessment.predictiveindex.com/bo/58m/Candidate</a>

Front Desk Night Audit

<h3>Job Description</h3>
Job Description
Job Title: Front Desk Receptionist Department: Guest Services FLSA Status: Non-Exempt
SUMMARY: The Front Desk Receptionist serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth and welcoming check-in and check-out experience. This role is responsible for managing reservations, handling guest inquiries, and maintaining the front desk’s professional appearance and operation. The ideal candidate is friendly, detail-oriented, and thrives in a hospitality-driven environment.
RESPONSIBILITIES:
<ul>
<li>Greet guests warmly and professionally upon arrival and departure.</li>
<li>Check guests in and out using the property’s reservation and payment systems.</li>
<li>Handle room reservations, cancellations, and modifications with accuracy and efficiency.</li>
<li>Answer phone calls and respond to emails regarding guest inquiries, hotel services, and local area information.</li>
<li>Address guest concerns or complaints promptly and escalate to management when needed.</li>
<li>Maintain a clean, organized, and welcoming front desk and lobby area.</li>
<li>Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.</li>
<li>Process payments, issue room keys, and maintain accurate guest records.</li>
<li>Monitor lobby traffic and maintain security awareness.</li>
<li>Assist with administrative tasks as needed by management.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Previous experience in a front desk, administrative, or customer service role preferred.</li>
<li>Experience in the hospitality industry is a plus.</li>
<li>Proficiency with hotel PMS systems (e.g., OPERA, Maestro, or similar) is preferred.</li>
<li>Excellent interpersonal, communication, and problem-solving skills.</li>
<li>Ability to multi-task in a fast-paced environment and stay calm under pressure.</li>
<li>Professional appearance and demeanor.</li>
<li>Flexible schedule, including availability for weekends, evenings, and holidays.</li>
</ul>
EDUCATION:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Coursework or certifications in hospitality or customer service is a plus.</li>
</ul>
LANGUAGE SKILLS:
<ul>
<li>Strong verbal and written communication skills in English. Spanish or other languages are a plus.</li>
</ul>
REASONING ABILITY:
<ul>
<li>Ability to assess guest needs and provide appropriate solutions.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to handle confidential information with discretion.</li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Stand for extended periods.</li>
<li>Walk, bend, reach, and lift items up to 25 pounds.</li>
<li>Use a computer, telephone, and other office equipment frequently.</li>
</ul>
WORK ENVIRONMENT: This position is performed primarily in the hotel’s front lobby and office areas. The environment may be fast-paced and involve high guest interaction. Noise levels are generally moderate but may increase during peak check-in/out times or events.
We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees. The above job description outlines the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties as needed. Employment is at-will and may be terminated with or without cause or notice.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
 
Summary
Front desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center.
Duties and Responsibilities
<ol>
<li>Courteously answers telephones and directs calls to appropriate staff.</li>
<li>Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.</li>
<li>Checks in and out patients in a timely, accurate, and professional manner.</li>
<li>Records demographics in Electronic Health Record (EHR) system.</li>
<li>Verifies patients’ insurance information, addresses and telephone numbers to ensure proper billing and accuracy.</li>
<li>Confirms patients’ appointments.</li>
<li>Collects co-payments from patients.</li>
<li>Provides excellent customer service for patients and visitors.</li>
<li>Types, records, reports, and correspondences. May use Windows XP for these tasks.</li>
<li>Receives and routes messages and documents.</li>
<li>Schedules follow-up physician appointments. </li>
<li>Processes and maintains medical records of clinic patients in a manner consistent with medical, administrative, ethical, legal and regulatory requirements.</li>
<li>Maintains medical records using Electronic Health Records (EHR)</li>
<li>Breaks down discharged patients’ records to upload them properly into EHR.</li>
<li>Properly uploads past medical records.</li>
<li>Logs in and out physician orders.</li>
<li>Processes and scans patient documents into the EHR</li>
<li>Maintains documents in locked cabinets/room to assure confidentiality of patient information.</li>
<li>Monitors check in and check out of patient charts by corresponding professional staff.</li>
<li>Stamp all subpoenas and other attorney requests with the received dated and email them to corporate office.</li>
<li>Assists other staff members when needed.</li>
<li>Ensures effective patient flow to reduce patient wait time.</li>
<li>Ensure that all HIPAA/ OSHA standards are in compliance.</li>
<li>Performs other duties as assigned</li>
</ol>
Qualifications
Education/Experience:
<ol>
<li>Must have High school diploma or equivalent.</li>
<li>Prior experience in a clinical setting or clerical position.</li>
<li>MS Office programs experience.</li>
</ol>
Skills:
<ol>
<li>Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.</li>
<li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li>
<li>Ability to work with individuals within and outside the organization, in professional and courteous manner.</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Understand written sentences and paragraphs in work related documents.</li>
<li>Strong ability to use independent judgment and initiative.</li>
<li>Organized and able to manage competing priorities.</li>
<li>Resourcefulness in problem solving. </li>
<li>Actively look for ways to help people.</li>
<li>Strong written and verbal communications skills.</li>
<li>Knowledge of medical terminology.</li>
<li>Must be extremely detail oriented.</li>
<li>Strong organizational and interpersonal skills.</li>
<li>Knowledge of EHR.</li>
<li>Bilingual skills preferred (English/Spanish or English/Creole).</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Experience using credit card processing machines.</li>
</ol>

Front Desk-MR

<h3>Job Description</h3>
Job DescriptionDescription:
 
JOB DESCRIPTION SUMMARY:
As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist’s staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
Requirements:
JOB REQUIREMENTS:
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: 
- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Generate required documents for each patient and ensure all documents are completed in full.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
- Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patient of his/her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient’s problem/complaint to the clinic manager or his/her designee.
- Strong sensory skills, such as visual acuity, good hearing, and dexterity.
- Ability to stand and sit for periods of time and to move constantly throughout the workday.
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
- Good speaking and listening skills.
- Knowledge of computers and Microsoft office.
- Understanding of community based organizations.
- Promotes and believes in Elite DNA's mission statement.
- Bilingual Preferred: Fluent in Spanish.
OTHER REQUIREMENTS:
- Friendly personality with the desire to work with the public.
- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
- Ability to handle multi-functions.
- Ability to work in a fast-paced office environment.
- Ability to push, pull, lift, move, and/or carry up to 15 lbs.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Ability to communicate with people and understand their problems.
- Must believe in health care with dignity for all.
EDUCATION AND EXPERIENCE REQUIRED:
- High school graduate/GED.
- Formal training from a vocational school in lieu of the above.
- One year of medical experience from a similar setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

<h3>Job Description</h3>
Job DescriptionPosition Summary:
At our elite, technology-driven dental practice, the Front Desk &amp; Treatment Plan Coordinator plays a dual role as the first point of contact for patients and a key facilitator in guiding them through their treatment journey. This professional ensures a seamless, five-star patient experience from the first phone call to treatment completion by combining front office excellence with strategic treatment planning and financial coordination.
This role requires exceptional customer service, strong organizational skills, dental knowledge, and the ability to manage a fast-paced, high-performance environment while maintaining warmth and professionalism.
Reports To: Office Manager or Regional Dental Manager
Key Responsibilities:
Patient Experience &amp; Front Desk Operations
<ul>
<li>Greet and check in all patients with professionalism and a positive attitude.</li>
<li>Answer incoming calls, respond to inquiries, and manage high-volume scheduling using practice management software.</li>
<li>Confirm, reschedule, and cancel appointments in alignment with the provider’s production goals.</li>
<li>Maintain an organized and welcoming reception area.</li>
<li>Ensure HIPAA compliance when managing patient records and communications.</li>
<li>Collect and process co-pays, payments, and maintain accurate financial records.</li>
<li>Open and close the office daily, manage mail, and assist with front office administration.</li>
</ul>
Treatment Plan Coordination
<ul>
<li>Act as the primary point of contact for new patient leads and existing patients with pending treatment.</li>
<li>Schedule comprehensive evaluations and gather medical and dental histories prior to the provider’s consultation.</li>
<li>Present treatment plans clearly, ensuring patients understand procedures, timelines, and financial responsibilities.</li>
<li>Review insurance coverage, verify benefits, and estimate out-of-pocket costs prior to treatment.</li>
<li>Offer third-party financing options and in-house payment plans following office policies.</li>
<li>Follow up with patients via phone, text, and email to secure case acceptance and maintain patient engagement.</li>
<li>Upload all treatment plans, scanned documents, consents, and insurance breakdowns into the patient’s e-record.</li>
</ul>
Marketing &amp; Lead Conversion
<ul>
<li>Manage inbound leads from social media, website, marketing platforms, and walk-ins.</li>
<li>Convert 50% or more of qualified leads into accepted treatment cases.</li>
<li>Track lead status, follow-ups, and treatment progress in the designated CRM or dental software.</li>
<li>Participate in morning huddles to strategize daily goals and discuss lead conversion metrics.</li>
</ul>
Skills &amp; Qualifications:
<ul>
<li>Minimum 2 years of dental front office or treatment plan coordination experience (required).</li>
<li>Knowledge of dental terminology, ADA codes, and insurance processes (PPO, Medicare Advantage).</li>
<li>Experience with Open Dental or similar practice management software.</li>
<li>Excellent communication skills (verbal and written) in English; bilingual Spanish is a plus.</li>
<li>Strong organizational skills with attention to detail and the ability to multitask efficiently.</li>
<li>Professional appearance and demeanor consistent with a high-end clinical environment.</li>
<li>Confidence presenting large treatment cases and offering financial solutions.</li>
<li>Must be reliable, compassionate, and goal-oriented.</li>
</ul>
Performance Expectations:
<ul>
<li>Lead Conversion Rate: Minimum 50% monthly.</li>
<li>Case Acceptance Goal: Meets or exceeds monthly treatment plan goals.</li>
<li>Schedule Optimization: Maintains full provider schedules with minimal cancellations.</li>
<li>Patient Experience: Consistently receives positive patient feedback and satisfaction ratings.</li>
<li>Documentation Accuracy: 100% compliance with charting, scanning, and treatment recording.</li>
</ul>
Work Location: 
6500 66th Street N. 
Pinellas Park, FL 33781

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