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<h3>Job Description</h3>
Job Description
Join the team at Miami Lakes Hotel on Main, where hospitality meets excellence! We are a premier destination known for exceptional guest experiences, modern amenities, and a welcoming atmosphere. Located in the heart of Miami Lakes, our hotel offers a dynamic work environment, opportunities for growth, and the chance to be part of a dedicated team passionate about delivering outstanding service. If you thrive in customer-focused setting, we invite you to explore exciting career opportunities with us and become a valued member of our hospitality family.
 
WORK OBJECTIVE:
As Maintenance Tech I for our hotel, your primary responsibility is to ensure the upkeep and functionality of our facilities including working with HotSos. Please adhere to your scheduled work hours as per your assigned shift to support the smooth operation of our team and the organization.
ESSENTIAL FUNCTIONS:
We are seeking a meticulous and detail-oriented Maintenance Technician to join our Maintenance Engineering team. The ideal candidate will play a crucial role in maintaining our commitment to guest satisfaction. The primary objective is to ensure that our standards are consistently met and exceeded, contributing to an exceptional guest experience.
 
• Use protective personal equipment when applicable.
• Perform maintenance tasks in the guest rooms/hotel common areas, such as light plumbing, light electrical, light painting, cosmetic items, HVAC and program T. V’s.
• Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• Respond promptly to maintenance requests from guests and staff.
• Daily walkthrough and upkeep of property/grounds.
• Collaborate with other team members to complete larger maintenance projects.
• Keep accurate records of maintenance activities and report any major issues to the supervisor.
• Maintain a clean and organized work environment.
• Assist with the setup and breakdown of equipment for events and functions.
• Greet and acknowledge guests per company standards, anticipate and fulfill their needs. Effectively communicate with diverse individuals to understand and address their requests, providing information and assistance as required.
• Ability to prioritize and organize work assignments.
• Ability to work under stressful situations and exercise good judgements.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Interpret readings from meters/gauges and other measuring units.
• Focus on attention to details, while being quick and accurate.
• Maintain maintenance inventory and requisition parts and supplies as needed. 
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Maintain the hotel facility and related equipment in a safe and efficient manner.
• Performs other duties as assigned by Engineering Supervisor or DOE.
• Train and instruct other members of the staff through sharing knowledge and skills.
• Test, troubleshoot and perform basic repairs on all types of equipment.
This job description is not all inclusive and there may be other responsibilities assigned by the Supervisor or Dir. Of Eng at his/her discretion not expressed in the above job description.
EDUCATION:
• High school diploma
 
QUALIFICATIONS: (examples below)
• Must be able to interact and communicate with individuals at all levels of the company.
• Proven experience in a housekeeping or similar role within the hospitality industry.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Familiarity with cleaning products, equipment, and industry best practices.
• Ability to work effectively in a fast-paced environment.
• Previous experience in a supervisory or leadership capacity is a plus.
• Excellent organizational and time management skills with the ability to multi-task and follow through.
• Bi-lingual (English/Spanish) a plus.
 
KNOWLEDGE, SKILLS, AND ABILITIES:
• Maintain organized records of inspections and follow-up actions.
• Implement measures to ensure consistent adherence to cleanliness benchmarks.
• Demonstrate flexibility in scheduling and task prioritization.
• Document inspection results accurately, including deficiencies and corrective actions taken.
• Ability to follow oral and written instructions and organize work for timely completion.
• Ability to perform detail-oriented tasks in a high-volume work environment with minimal supervision.
• Ability to regularly attend work and arrive punctually for designated work schedule. 
 
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert substantial physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 50 pounds). May involve climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.
 
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside and outside without potential for exposure to adverse conditions, such as heat, dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
The Graham Companies is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Maintenance Tech - Engineering Dept, Miami Lakes Hotel on Main

<h3>Job Description</h3>
Job DescriptionAdministrative Assistant AKA "Rockstar"Ethos Health Group was founded to change lives locally and save lives globally. We are seeking a Medical Administrative Assistant, AKA Rockstar, focused on helping patients suffering from personal injury accidents and slips and falls, along with some patients who are dealing with Traumatic Brain Injuries. The word “ethos” refers to the underlying culture of a people group or organization. 10% of our profits are donated to charities that feed, clothe, educate, and minister to children worldwide. Why do we say we are looking for a "Rockstar"? A person with "Rockstar" qualities would be defined as focused, resilient, disciplined, driven, and willing to go above and beyond to stand out in their role. A "Rockstar" is a staple and renowned in their field of accomplishment.We are a fast-paced office looking for someone who likes to stay busy and can multi-task with a focus on keeping up with the flow of patients and paperwork. The ideal candidate must be a problem solver and have a happy personality; they would be the first face our patients see here at Ethos. We want to ensure that patients have a great experience at Ethos from start to finish! Our patients depend on us to help them navigate this journey to recovery, which is why we are looking for a compassionate individual who delivers service with a smile. Ethos offers employees a great place to call home. The company provides benefits, which include Medical, Dental, Vision, Life, 401K, Vacation, Sick Time, Paid Holidays, and more. Don't miss this opportunity to be a part of a company making a difference in the lives of others! We are willing to train the right individual.

Front Desk

<h3>Job Description</h3>
Job DescriptionWe are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you! Compensation:
$14 - $15 yearly
Responsibilities:
<ul>
<li>Respond to and resolve guest concerns promptly by working with the appropriate departments.</li>
<li>Prepare and distribute end-of-day reports, ensuring accurate accounting records.</li>
<li>Assist with reservations via phone, email, or in person, including group bookings.</li>
<li>Process payments, generate invoices, and reconcile transactions at the end of each shift.</li>
<li>Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.</li>
</ul>
Qualifications:
<ul>
<li>Proven customer service experience with a strong guest-focused mentality</li>
<li>Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint</li>
<li>Hospitality experience preferred but not required—applicants at all experience levels are welcome.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Physical ability to stand, walk, and lift up to 25 pounds as needed.</li>
</ul>
About Company 
Our property's vision is to make a positive impact on the people and community around us. We value relationships, reputation, and returns for all employees. #YeswecanTogether

Hotel Night Auditor

<h3>Job Description</h3>
Job Description
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Job Specific
<ul>
<li>Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards</li>
<li>Cleans and sanitizes all assigned rooms and bathrooms</li>
<li>Follows the designated sequence of room assignments</li>
<li>Cleans guestroom windows to hotel standards</li>
<li>Replaces all amenities and linens according to hotel standards</li>
<li>Keeps cart and linen closets clean and orderly</li>
<li>Reports irregularities such as hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor</li>
<li>Notifies Supervisors of discrepancies such as vacant rooms, etc.</li>
<li>Turns in lost and found items as per hotel standards</li>
<li>Reports items of value left unsecured in hallways and guestrooms</li>
<li>Cleans assigned rooms within shift time requirements, passing all inspections</li>
<li>Removes Room Service trays from rooms and places in on floor by room entrance</li>
<li>Replaces burned out light bulbs according to hotel standards</li>
<li>Assists in preparation and deep cleaning of VIP rooms</li>
<li>Cleans spots on walls</li>
<li>Cleans spots on carpets</li>
<li>Completes special cleaning projects</li>
<li>Refills cleaning bottles with chemicals according to department guidelines</li>
<li>Applies excellent guest relations skills when interacting with guests</li>
<li>Interacts with guests in a friendly and professional manner</li>
<li>Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business</li>
<li>Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities</li>
<li>Satisfies guest requests for information and services</li>
<li>Demonstrates a friendly attitude to co-workers and all other hotel staff</li>
<li>Treats guests and other employees with courtesy and respect</li>
<li>Consistently maintains a positive attitude that ensures the best guest experience</li>
<li>Gives recognition to repeat guests</li>
<li>Follows procedures when entering guest rooms, always keeping the guest's need for privacy in mind</li>
<li>Handles all guest complaints according to Star Service Standards, notifies Manager of actions taken</li>
<li>Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary</li>
<li>Adheres to OSHA regulations and hotel cleaning policies and procedures to ensure professional appearance of hotel</li>
<li>Thorough knowledge of proper cleaning methods for various surfaces</li>
<li>Uses proper chemicals when cleaning as described by the department's procedures</li>
<li>Thorough knowledge of proper carpet and upholstery care policies and procedures</li>
<li>Adheres to established cleaning schedules and methods to extend life of carpet and professional appearance of hotel</li>
<li>Performs all duties in a timely and professional manner</li>
<li>Performs a visual inspection before leaving any areas</li>
<li>Follows procedures for issuance and return of room keys, prioritizing of rooms, record-keeping, and status updates</li>
<li>Demonstrates working knowledge and team effort in accomplishing additional projects as assigned</li>
<li>Observes hotel telephone etiquette, message, and call handling procedures</li>
<li>Reads departmental log book and bulletin board on a daily basis</li>
<li>Observes guidelines for using and maintaining all pertinent equipment</li>
<li>Complies with all specific HOSTAR policies and procedures</li>
<li>Follows policies and procedures in preparing for and performing turndown service</li>
<li>Attends all department meetings as scheduled</li>
<li>Maintains assigned closets and employee areas in accordance with established policies and procedures</li>
<li>Demonstrates ability to provide coverage in related departments as directed</li>
<li>Special projects and duties as assigned</li>
</ul>
General
<ul>
<li>Promotes and applies teamwork skills at all times</li>
<li>Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance</li>
<li>Is polite, friendly, and helpful to guests, management and fellow employees</li>
<li>Executes emergency procedures in accordance with hotel standards</li>
<li>Complies with required safety regulations and procedures</li>
<li>Attends appropriate hotel meetings and training sessions</li>
<li>Maintains cleanliness and excellent condition of equipment and work area</li>
<li>Complies with hotel standards, policies and rules</li>
<li>Recycles whenever possible</li>
<li>Remains current with hotel information and changes</li>
<li>Complies with hotel uniform and grooming standards</li>
</ul>
Qualifications
<ul>
<li>Service orientation</li>
<li>Able to work as part of a dynamic quality-driven team</li>
<li>Basic English language skills</li>
<li>Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift</li>
<li>Able to work a flexible schedule, including weekends and holidays</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Room Attendant

<h3>Job Description</h3>
Job Description
Join our Floyd's 99 Barbershop fam in Deerfield Beach, FL!
PART TIME POSITION AVAILABLE
As our Front Desk Associate, you'll be the friendly face and voice that sets the tone for our customers' experience. 
Our shop is a fun and energetic environment to work in. Our signature music poster wall featuring artist and bands from the likes of Led Zeppelin to Bob Marley, Tupac, Alannis, Bad Bunny, Beach Boys, Metallica, Lady Gaga, Elton John, Dua Lipa, and everyone in between. Listen to our very own Floyd's 99 Radio Station throughout the shops' speakers while working. No bad vibes allowed here.
Enjoy a competitive pay of $14- $18/hr *dependent of experience*, while immersing yourself in a customer-focused culture that values integrity and excellence. Help create a relaxed atmosphere that keeps clients coming back for more. You are the first and last person they see. You are the heartbeat of the of the Shop. Every day is a new opportunity to make a difference! Let's make it count.
You'll be part of the action, interacting with our talented barbers &amp; stylist and amazing clientele. Don't miss out on this chance to shine in a high-performance team that's forward-thinking and all about good vibes! 
FLOYD'S 99 : WHO WE ARE 
We're a vibrant, cutting-edge shop catering to both men and women, offering top-quality services like haircuts, color, styling, and waxing. We aren't new to the game, we are just new in town. With over 150 stores nationwide, and celebrating 25 years in the business next year.
YOUR DAY AS A FRONT DESK ASSOCIATE As a Front Desk Associate at Floyds 99 Barbershop, your daily grind will be all about making our clients feel welcomed and valued. Being friendly and approachable is a must, as creating a welcoming atmosphere is part of the gig! 
You'll greet customers with a smile, manage appointments, and handle phone inquiries like pro. Strong organizational skills are a plus and key. You'll also maintain a clean and organized front area, ensuring that everything is on point for our clients' experiences.Expect to assist in the checkout processes, answer questions about our services, and promote ongoing specials. 
Teamwork is key. You'll collaborate closely with barbers and stylist to keep the shop running smooth and efficiently. They will also be able to help when possible. ONE TEAM MENTALITY.
You'll need stellar communication skills to connect with clients and team members effortlessly. 
Be ready to adapt to a fast-paced environment while delivering top-notch customer service every single day!
Problem-solving skills will come in handy when addressing customer inquiries and ensuring satisfaction. 
Lastly, AND most importantly possessing a positive attitude and a keen sense of urgency will not only elevate your performance but also contribute to the high-energy vibe of our fun workplace. If you're passionate about customer service and ready to make an impact, this is the role for you!
IS THIS YOU?
If you have these qualities and meet the basic job requirements, we'd love to meet you! 
What's in it for you?
<ul>
<li>PAID TRAINING </li>
<li>Employee discounts on services and retail</li>
<li>Potential for Base Hr Pay + Bonuses </li>
<li>Flexible Schedule - Great for HS/ College / Beauty / Barber Students </li>
<li>Relocation opportunities with shops nationwide</li>
</ul>
 
Front Desk Job Requirements:
<ul>
<li>Past front desk, customer service experience is a plus, but not required </li>
<li>Availability to work on evenings and or weekends. </li>
<li>Reliability, timeliness, dependability, willing to learn</li>
<li>Ability to stand for sustained periods of time</li>
<li>Ability to lift, push, pull up to 25lbs</li>
<li>Multi-tasker and self-starter</li>
</ul>
 Job Posted by ApplicantPro

Fun Barbershop - Front Desk Associate Needed

<h3>Job Description</h3>
Job Description
Overview
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel &amp; Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.
Our Commitment to Service:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
Appearance:
How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
JOB DESCRIPTION
 
Responsibilities
The Front Desk Agent is responsible for providing courteous front desk services to guest by delivering products and services that result in a pleasant hotel stay and overall gaming experience
Essential duties include, but are not limited to:
<ul>
<li>Registers arriving guests by completing appropriate paperwork and obtaining proper payment information</li>
<li>Settles account balances of departing guests by accepting payment and handling cash drawer</li>
<li>Investigates and resolves general billing discrepancies</li>
<li>Engage guests in property promotions and amenities so they best enjoy all the casino/hotel offers during their current and future visits</li>
<li>Responds to guest inquiries concerning entertainment or attractions and provides guests with general information to ensure a pleasant stay in the hotel</li>
<li>Promotes positive public/employee relations at all times</li>
<li>Anticipates guests’ needs and responds to requests and concerns to ensure guest satisfaction</li>
<li>Monitors work areas to ensure cleanliness standards are achieved and customer requests are addressed</li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED) is required</li>
<li>6 months of Front Desk/Hotel Operations experience</li>
<li>Must possess a high degree of interpersonal and customer relations skills necessary to ensure total guest satisfaction</li>
<li>Must have exceptional phone etiquette</li>
<li>Must be able to work standing for long periods of time</li>
<li>Must be technologically savvy and be able to operate and enter information into a computer</li>
<li>Must possess basic math skills necessary to accurately calculate and process guest payments</li>
<li>Must be able to follow procedures in standard situations in which specific steps are involved</li>
</ul>
Work Environment:
<ul>
<li>Duties and responsibilities are typically performed in the Hotel Lobby area; a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.</li>
<li>Position requires ability to stand and walk 100% of the time. Extensive periods of data entry is required</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear</li>
<li>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus</li>
</ul>

Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
#gotoworkhappy

AGENT I - FRONT DESK

<h3>Job Description</h3>
Job Description
Position: Receptionist Front Desk 
Required Skills: • Bilingual (English &amp; Spanish) • Strong effective telephone customer service skills • Exceptional administrative skills
Experience: • Must have Receptionist Front Desk Experience
Responsibilities: • Answer phones, help visitors, provide customer service and lead qualifying over the phone for incoming calls
Position Offers: • Competitive Compensation • Career Growth • Team Environment
To Apply: All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
 #hc213488

Receptionist Front Desk Bilingual English Spanish

<h3>Job Description</h3>
Job DescriptionCompany Description 
From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Supervisor located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY!
Job Description 
Job Purpose:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees.
Duties and Functions:
<ul>
<li>Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates.</li>
<li>Adjust errors and responds to concerns.</li>
<li>Keep records of room availability, rates, etc.</li>
<li>Make, confirm and cancel reservations, usually over telephone, fax or other reservation other reservation system.</li>
<li>On a daily basis, complete travel agent commissions, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms).</li>
<li>Track and bill “no-show” guests.</li>
<li>Understand and enforce hotel and company credit policies.</li>
<li>Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue.</li>
<li>Other duties as assigned.</li>
<li>Answer all phone calls promptly and in a courteous manner.</li>
<li>Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries.</li>
<li>Know the layout of the hotel including all room types, suites and meeting rooms. Have a complete working knowledge of the reservation functions in the hotel.</li>
<li>Be aware at all times of the selling status of the</li>
<li>Have a complete knowledge of our special rates and packages and know which benefits are included in each.</li>
<li>Be aware at all times of the selling status of the hotel.</li>
<li>Have a complete knowledge of our special rates and packages and know which benefits are included in each.</li>
<li>Secure all required information from the guest when making a reservation.</li>
<li>Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest.</li>
<li>Follow up on any guest requests to ensure satisfaction in a friendly and professional service style.</li>
<li>Process all advance deposits on future reservations, and post each deposit to guest’s reservation.</li>
<li>Balance shift audit and run necessary reports daily.</li>
<li>Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested.</li>
<li>Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department.</li>
<li>Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas.</li>
<li>Create and maintain positive relationships with all other departments and know how they relate to the reservations department.</li>
<li>Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries.</li>
<li>Assist with inputting weekend third party reservations such as internet and wholesale.</li>
<li>Perform daily office duties and any other projects assigned by managers.</li>
</ul>
Additional Responsibilities
<ul>
<li>Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.</li>
<li>Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.</li>
<li>Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other Interact with other department personnel and venue staff as needed.</li>
<li>Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.</li>
</ul>
To be aware of and ensure constant compliance with all necessary operational policies
<ul>
<li>Health and Safety</li>
<li>Food Hygiene</li>
<li>Maintenance</li>
<li>Emergency Procedures</li>
<li>Liquor Licensing</li>
</ul>
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
<ul>
<li>Attend mandatory meetings including divisional meetings, staff meetings,</li>
<li>Participate in community events and ensure corporate social responsibility goals of the company are met.</li>
<li>Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.</li>
<li>Keep work area clean and organized.</li>
<li>Ensure confidential documents are kept in a secured area.</li>
<li>When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.</li>
<li>Complete other duties as assigned by the Department Head.</li>
<li>Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.</li>
<li>Ensure compliance with the company’s policies and procedures.</li>
</ul>
Other Duties
Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
Safety Requirements&nbsp;
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
Grooming/Uniforms
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Other
Additional language ability preferred.
Qualifications 
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
<ul>
<li>High School Diploma or equivalent Bachelor’s Degree preferred.</li>
<li>Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel.</li>
<li>Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.</li>
<li>An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel &amp; Outlook is preferred.</li>
<li>Enter and locate work related information using computers and/or point of sale systems.</li>
<li>Ability to spend extended lengths of time viewing a computer screen.</li>
<li>Possess a gracious, friendly, and fun demeanor.</li>
<li>Ability to multitask, work in a fast-paced environment and have a high level attention to detail.</li>
<li>Maintain positive and productive working relationships with other employees and departments.</li>
<li>Ability to work independently and to partner with others to promote an environment of teamwork.</li>
<li>Must be able to stand or walk a minimum eight-hour shift.</li>
<li>Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.</li>
<li>Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary</li>
<li>Must have excellent communication skills and be able to read, write, speak and understand English.</li>
<li>Must be able to work inside and outside at all times of the year as needed, based upon business volumes.</li>
<li>Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.</li>
<li>Any other reasonable duties as assigned by the supervisor or manager.</li>
<li>We recognize we are in the hospitality industry and that may require us to provide lateral&nbsp;will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Front Desk Supervisor

<h3>Job Description</h3>
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
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Outlier is committed to improving the intelligence &amp; safety of AI models. Owned and operated by Scale AI, we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
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What you will be doing
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We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
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<ul>\n
<li>Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.</li>
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<li>Use the tool of rubrics to address user needs in a structured way.</li>
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<li>Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.</li>
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<li>Contribute across projects depending on your specific skillset and experience.</li>
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What we’re looking for
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<ul>\n
<li>Education: Bachelor’s degree or higher (or currently enrolled).</li>
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<li>Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.</li>
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<li>Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.</li>
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<li>Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves:</li>
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<li>Experience in fields like literature, creative writing, history, philosophy, theology, etc.</li>
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<li>Prior writing or editorial experience (content strategist, technical writer, editor, etc.).</li>
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<li>Interest or background in AI, machine learning, or creative tech tools.</li>
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Compensation and benefits
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Earn up to $15 USD/hr, paid out weekly
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Rates vary based on quality, accuracy, and time spent. Paid via PayPal &amp; AirTM
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Free access to Model Playground
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Interact, experiment and engage with leading large language models free of cost
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Flexible schedule and time commitment
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No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
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Join a global community of Coding experts
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Join a global network of experts contributing to advanced AI tools
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Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
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Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

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