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<h3>Job Description</h3>
Job Description
Overview
We’re Hiring: Front Desk Administrative Assistant!
Location: Tampa, Florida
Job Type: Full-time
Salary: $20-$22/hr
What We Offer:
<ul>
<li>Comprehensive health benefits package.</li>
<li>Opportunities for career advancement and professional development.</li>
<li>A supportive and inclusive work environment guided by our core values.</li>
</ul>
Job Summary: The Front Desk Administrative Assistant will assist all callers and visitors in a helpful and courteous manner. The Administrative Assistant must be able to multi-task and provide prompt and efficient administrative support for the office. Strong organizational skills and the ability to prioritise are a must.
What You’ll do:
<ul>
<li>Answers and directs all incoming calls in a helpful and efficient manner. All calls must be answered on or before the third ring. All online/email/fax requests must be responded to within 15 minutes of delivery.</li>
<li>Greets and assists all visitors, guests, clients, etc. in a professional and courteous manner.</li>
<li>Communicates all tenant service requests promptly to appropriate property and facility personnel.</li>
<li>Maintains accurate and timely records of all requests via the Corrigo and/or Workspeed work order system.</li>
<li>Handles correspondence, incoming and outgoing mail and packages, including confidential materials, in a professional and expedient manner.</li>
<li>Orders and maintains an inventory of office supplies.</li>
<li>Maintains central key cabinet and key sign-out logs in Property Management office.</li>
<li>Updates after hours phone messages.</li>
<li>Sets up and maintains accurate tenant/vendor records (to include tracking and maintaining current insurance certificates and HVAC maintenance contracts). Ensure all filing is updated in a timely fashion.</li>
<li>Provides assistance in preparing materials, compiling information and helping with other special projects as required.</li>
<li>Assists accounting department in the monthly compiling and electronic distribution of monthly operating reports. </li>
<li>Performs other duties as assigned.</li>
</ul>
What You’ll Need:
<ul>
<li>High school education or equivalent</li>
<li>Skilled in Microsoft Outlook, Excel, and Word. Also, Adobe Acrobat.</li>
<li>Organizational and interpersonal skills necessary to provide clerical and administrative support.</li>
<li>Must be able to work with figures and understand basic financial concepts.</li>
<li>Communicates professionally while understanding and addressing customer inquires and team needs. </li>
<li>Must be able to work at a fast pace, perform duties while under pressure and meet deadline in a timely manner. </li>
<li>Excellent organizational skills, detail-oriented, concern for accuracy and efficiency.</li>
</ul>
About Us: The Ciminelli name is backed by generations of quality and a customer-centric philosophy. Led by our President &amp; CEO Paul Ciminelli, we are a full-service commercial real estate firm with more than 35 years of experience in the industry. Our team offers customers and stakeholders a range of services including management, acquisition and disposition, and brokerage services, while staying focused on the most important thing—results. Ciminelli has offices throughout Florida, as well as New York, Pennsylvania and Massachusetts, and serving a portfolio in seven states. Because we evolved from Ciminelli Development Company – a leading real estate development and investment firm headquartered in Buffalo, NY – we benefit from the organization’s extensive knowledge, contacts, resources, and large-scale ownership platform. Our affiliation with Ciminelli Real Estate Corporation has afforded us the ability to effectively share an owners’ perspective and hard-earned philosophy that has yielded years of continued success in real estate.
Apply today to join the Ciminelli Real Estate team!

Front Desk Administrative Assistant

<h3>Job Description</h3>
Job Description
Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks&nbsp;is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination. WonderWorks&nbsp;Panama City Beach&nbsp;is looking for Exhibits Attendants to join our team!&nbsp;Our Exhibits Attendants positively interact with our guests and help spark their imagination by inviting them to enjoy exciting attractions like our Bed of Nails, Wonder Coaster, and Astronaut Training Gyroscope. Exhibits Attendants safely operate our thrilling rides while ensuring guests have a WONDERful experience! Responsibilities:
<ul>
<li>Welcome, greet, and engage with guests in the assigned area while answering questions and providing information as appropriate with a positive attitude</li>
<li>Ensure each guest understands and meets all safety requirements, i.e. height and weight requirements</li>
<li>Operate all exhibits in a safe manner</li>
<li>Prolong periods of standing, stooping, bending, and walking to various areas of the attraction</li>
<li>Maintain exhibit appearance and cleanliness according to WonderWorks standards</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>Observational skills to ensure safe practices and recognize guest needs </li>
<li>Excellent communication skills and customer service skills</li>
<li>Ability to stand, stoop, bend, &nbsp;and walk throughout the work area for prolonged periods </li>
<li>Ability to lift and/or move up to 25 pounds</li>
<li>Our ideal candidate&nbsp;will be able to work any shift including nights, weekends, and holidays</li>
<li>Previous themed entertainment experience&nbsp;is preferred</li>
</ul>
Job Types: Full-time, Part-time, Seasonal WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.&nbsp; On-the-job training is provided upon joining. Regular attendance is required. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills. Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!
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Y15yG82P86

Exhibits Attendant

<h3>Job Description</h3>
Job Description
RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
 
DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026).
 
BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
 
GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.

Summary: 
Reporting to the General Manager, the Dining Room Captain plays a pivotal role in delivering an exceptional dining experience. As a Captain, you will be responsible for the seamless orchestration of guest interactions, from the initial greeting to guiding them through the ordering process. You will ensure that all guest requests and orders are accurately communicated to the servers and assist the wine team with beverage service as needed.
Your duties include announcing food and beverage selections at the table with precision and professionalism, engaging in clear and proficient guest interactions, and overseeing the preparation, presentation, and maintenance of tableside service, including drink carts. You will also be responsible for upholding the highest standards of service, ensuring that each guest's experience is flawless and memorable.
Essential and additional responsibilities may include, but are not limited to, the following:
RESPONSIBILITIES: 
<ul>
<li>Menu Mastery: Possess a thorough understanding of all menus, including menu structure, ingredients, origins, suppliers, seasonality, flavor profiles, textures, allergy considerations, preparation methods, and presentation styles to ensure an exceptional guest experience.</li>
<li>Cocktail &amp; Spirits Knowledge: Have advanced knowledge of the cocktail program, including spirits available at the Main Bar and any specialty bars. Understand their pricing, history, and flavor profiles to provide informed recommendations and enhance the dining experience.</li>
<li>Wine Expertise: Demonstrate deep knowledge of the wines-by-the-glass program, including pairings. Understand the cellar, proper wine service, including decanting, and the appropriate use of glassware to deliver a refined dining experience.</li>
<li>Beer &amp; Non-Alcoholic Beverages: Maintain a strong knowledge of the beer and non-alcoholic beverage programs, ensuring guests have a wide range of options to complement their meals.</li>
<li>Standards &amp; Procedures Compliance: Maintain complete knowledge of and adherence to all departmental policies, service procedures, and standards, ensuring consistency and excellence in every aspect of service.</li>
<li>Prep &amp; Readiness: At the start of each shift, review the daily prep list to ensure it is complete, and confirm that sufficient prep products are available to meet service demands.</li>
<li>Portion &amp; Quality Control: Consistently comply with standard portion sizes, cooking methods, quality standards, and kitchen rules, policies, and procedures to maintain the restaurant’s high standards.</li>
<li>Equipment Maintenance: Maintain complete knowledge of the correct maintenance and use of equipment, ensuring it is used only as intended and reporting any issues promptly to management.</li>
<li>Guest Engagement: Anticipate guests’ needs, respond promptly, and ensure all guests feel acknowledged and valued, regardless of the time of day or level of business.</li>
<li>Team Collaboration: Attend employee meetings and communicate suggestions for improvement as needed, fostering a culture of continuous improvement and collaboration.</li>
<li>Product Handling: Handle, store, and rotate all products properly, ensuring freshness and quality while minimizing waste.</li>
<li>Policy Compliance: Understand and consistently comply with company policies, maintaining the highest standards of professionalism and integrity.</li>
<li>Issue Reporting: Promptly report any equipment malfunctions or food quality concerns to the management team, ensuring that issues are addressed quickly and effectively.</li>
<li>Positive Relations: Always maintain positive relationships with co-workers and guests, contributing to a harmonious work environment and exceptional service.</li>
<li>Health &amp; Safety Compliance: Strictly adhering to state sanitation and health regulations as well as company standards, ensuring a safe and clean environment for both guests and staff.</li>
<li>Task Execution: Follow all prep work and service instructions as specified by the Manager or Supervisor, ensuring readiness and efficiency in all operations.</li>
</ul>
SKILLS AND QUALIFICATIONS 
<ul>
<li>Must be detail oriented and possess effective communication and written skills.</li>
<li>State complaint food handling certificate </li>
<li>Ability to multi-task.</li>
<li>Must be a team player.</li>
<li> Self-motivated and performance driven.</li>
<li> Professionalism and courtesy.</li>
<li> Remain in stationary position for up to 8 hours throughout work shift.</li>
<li> Be able to reach, bend, stoop and frequently lift up to 50 pounds. </li>
<li> Punctuality and regular and reliable attendance. </li>
<li> Effective communication, written and interpersonal skills.</li>
<li> Time management skills.</li>
<li> Compute basic arithmetic.</li>
<li> Ability to comprehend and follow recipes.</li>
<li>Maintain confidentiality of company information and recipe data</li>
</ul>

Requirements/Qualifications: 
<ul>
<li>A minimum of 3 years of experience in high volume, elevated dining restaurant.</li>
</ul>
 
Other Skills and Knowledge:
<ul>
<li>Leadership</li>
</ul>
Physical Demands And Work Environment:
<ul>
<li>Standing in a stationary position for several hours within the day. </li>
</ul>

Captain

<h3>Job Description</h3>
Job Description
About the Role:
We are seeking a highly professional and organized Front Desk Receptionist/ Scheduler to join our team. In this role, you will be the first point of contact for our clients and visitors and will be responsible for providing exceptional customer service. Your main end result will be to ensure that our clients and visitors have a positive experience when they visit our office. This is an excellent opportunity for an experience Medical Receptionist who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be self-starter, Have EMR and medical records, check in and outpatients experience and willing to learn all aspects of our physiatry team 
 
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>3+ years of experience in a customer service or Medical Receptionist role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficient in Microsoft Office and other basic computer skills.</li>
</ul>
Preferred Qualifications:
 
<ul>
<li>Associate' degree in a related field.</li>
<li>Experience in a professional office environment.</li>
<li>Bilingual is a plus</li>
<li>Experience with scheduling software ECW</li>
</ul>
Responsibilities:
<ul>
<li>Greet and welcome clients and visitors in a professional and friendly manner.</li>
<li>Answer and direct phone calls to the appropriate department or individual.</li>
<li>Maintain a clean and organized reception area.</li>
<li>Schedule appointments and meetings for staff members.</li>
<li>Assist with administrative tasks as needed</li>
<li>Providing superior customer service to all patients and guests</li>
<li>Answer multi-line phones</li>
<li>Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data</li>
<li>Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents</li>
<li>Process payments from patients for co-pays and uninsured visits</li>
<li>Schedule appointments for new and recurring patients based on Physician availability</li>
<li>Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services</li>
<li>Provide patients with support and guidance as needed</li>
<li>Minimum 2-year previous experience in a medical practice</li>
<li>Strong written and verbal communication skills with a clear speaking voice</li>
<li>The ability to prioritize and handle a high volume of patients</li>
<li>The ability to work in a team environment</li>
<li>Working knowledge of medical terminology</li>
<li> </li>
</ul>
Skills:
As a Front Desk Receptionist, you will utilize your exceptional communication and customer service skills on a daily basis. You will also need to be highly organized and able to multitask effectively. Proficiency in Microsoft Office and basic computer skills will be necessary to complete administrative tasks. Preferred qualifications such as a degree in a related field or experience in a professional office environment will be beneficial in this role. Bilingual skills and experience with scheduling software will also be useful.
Location: 
Bradenton, 34209

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Overview Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in more than 30 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,700 seniors, and the workplace of choice for more than 1,400 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world. Responsibilities •Leads assigned activity programs. •Offers adequate and diversified recreational activities to residents with sufficient supervision for each activity. •Develops programs for residents including, if applicable, programs designed for residents confined to their rooms. •Engages and motivates residents resulting in program participation. •Assists in informs residents of upcoming activities and maintains a current schedule of events on the bulletin board. •Greets new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds. •Assists in planning parties and activities as well as decorating the community according to the season and/or holiday throughout the years as well as planning monthly birthday parties to honor residents. •Supports and actively participates in the community’s census building initiatives. •Assists in maintaining records of all activities, resident participation levels and acceptance of each activity by residents as required by state law. •May drive company vehicle from community to social and other various destinations (only if required by community). •May perform other duties as needed and/or assigned.
 Qualifications •Must be at least 16 years of age. •Able to read and comprehend instructions, correspondence, and memos •Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. •Able to work various schedules and shifts as needed. •Weekends required
Benefits
Offered to full time staff •Medical, dental, vision insurance •Paid time off - Accrues immediately! •Life Insurance paid by company •Short term Disability •Long term Disability •Accident Insurance •401k with match starting immediately upon hire 
Benefits for all staff 
•DailyPay © (Advanced pay product). Work today, Get paid tomorrow!
•Discount meals while working -$3/meal

Activities Assistant

<h3>Job Description</h3>
Job Description
Join the experience as we are seeking energetic and enthusiastic Lifestyle Concierge at ROOST Apartment Hotel in Tampa. As a Lifestyle associate, you bid a warm welcome to our guests and residents. You are responsible for providing quality guest service as it pertains to our lifestyle programming in our amenity floor outlets in a gracious and professional manner. 
 Who will enjoy this position?
<ul>
<li>Bright and engaging people who are passionate about making connections with others</li>
<li>Someone who is self-sufficient and loves the challenge of coming up with creative solutions.</li>
<li>Those who thrive on being busy and love the energy created by genuinely connecting with those around you.</li>
<li>Those who are naturally warm and welcoming and love entertaining people in their home.</li>
</ul>
 
ROOST completely reimagines the temporary living situation. ROOST offers much more than fully furnished apartments with flexible lease terms; we offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stays. As a hospitality company, our people are at the heart of what we do. Progressivism, enthusiasm, entrepreneurialism, creativity, and vibrant diversity create our unique corporate culture.
 Requirements:
<ul>
<li>Be detailed oriented, able to work individually and handle multiple tasks simultaneously. </li>
<li>Must be computer savvy and be a quick learner. </li>
<li>Strong interpersonal skills and the ability to work well with co-workers and the public in a thoughtful sincere manner. </li>
<li>Ability to satisfactorily communicate in English (read, write, speak) with guests, co-workers and management to their understanding. </li>
<li>Must be willing to work a flexible schedule. Must be willing to work weekends and holidays if necessary.</li>
</ul>
 
Benefits:
<ul>
<li>Full Health, Vision, Life and Dental Coverage</li>
<li>401 (K) Retirement</li>
<li>Paid Vacation, Holiday, Personal, and Sick days</li>
</ul>
 
EEOC Statement
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Lifestyle Concierge- Part Time Employment

<h3>Job Description</h3>
Job Description
OBJECTIVE: 
Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Attending to customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. </li>
<li>Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. </li>
<li>Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.</li>
<li>Operating the billing transactions accurately by verifying the amount displayed on the POS. </li>
<li>Organizes the refrigerator with drinks, snacks, chips, and ice cream.</li>
<li>Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.</li>
<li>Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.</li>
<li>Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure.</li>
<li>Assist and participate in family events and ensure that events operate efficiently.</li>
<li>Other duties assigned. </li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Stand, walk, bend, twist constantly</li>
<li>Frequent bilateral hand movements</li>
<li>Good finger dexterity</li>
<li>Must be able to work in noisy environments created by guests, such as children yelling and music.</li>
<li>Must be able to tolerate a hectic and busy work environment during scheduled hours.</li>
<li>Must be comfortable with heights and tight spaces. </li>
</ul>
 QUALIFICATIONS: 
<ul>
<li>Work weekends and holidays</li>
<li>Able to work with children.</li>
<li>Operate an iPad</li>
<li>Good communication skills, and customer service skills</li>
<li>Work independently</li>
<li>Read and write in English.</li>
</ul>

Park Team Member

<h3>Job Description</h3>
Job Description
Guest Service Team Leader - Master of Service and Leadership
Are you ready to lead with enthusiasm and ensure every guest leaves happier? As a Guest Service Team Leader at Team Primo's Ben &amp; Jerry's, you will play a pivotal role in our scoop shop operations, particularly when senior management is not present. This position is perfect for detail-oriented leaders who thrive in a vibrant, community-focused environment. You will guide shifts, delegate tasks, and inspire your team to excel in every interaction.
Immerse yourself in the heart of our daily operations, both in-store and during off-premise events. You'll become a flavor coach, managing guest interactions and ensuring operational excellence. This role requires a proactive approach, with a focus on maintaining high standards and fostering a supportive and energetic work culture.
Join Team Primo’s Ben &amp; Jerry’s, where work meets fun and creativity. Established in 2008 by lifelong friends, our locally owned and operated franchise is dedicated to spreading joy through ice cream. We offer a dynamic work environment where every team member is valued and has the opportunity to grow.
Ready to become a leader in our team and make each day sweeter for everyone involved? Apply now to become a Guest Service Team Leader. We're looking for someone who is not only passionate about service but also eager to make a positive impact in the community and lead by example.
Position Overview:
<ul>
<li>Highlights: Leadership Development, Hands-On Training, Community Engagement</li>
<li>Job Type: Part-Time Guest Service Team Leader</li>
<li>Work Hours: Flexibility to work weekends and late nights required</li>
<li>Base Pay: Competitive Hourly Rate + Tips</li>
<li>Benefits: One free large item after each shift, complimentary birthday cake during your birthday month</li>
<li>Location: Clearwater Beach, FL</li>
</ul>
Required Experience:
<ul>
<li>Proven ability to lead and inspire a team in a customer service setting.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Enthusiasm for community involvement and upholding high service standards.</li>
</ul>

Guest Service Team Lead

<h3>Job Description</h3>
Job Description
A GREAT CAREER starts with a GREAT COMPANY!
Apply to join our team of servant leaders today!
<ul>
<li>THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.</li>
</ul>
<ul>
<li>We’ve achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW. </li>
</ul>
<ul>
<li>CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!</li>
</ul>
<ul>
<li>Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.</li>
</ul>
<ul>
<li>Full Benefits Package &amp; On-Demand Pay available!: This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, associate referral program, and more. As well as on-demand pay in between paychecks!</li>
</ul>
PICTURE YOURSELF… 
Watercrest Buena Vista is looking for a vibrant and engaging Memory Care Activities Assistant to join their team! Provide our residents a wide variety of activities throughout the day utilizing our signature programming - illuminate Memory Care by Watercrest, “a program dedicated to creating a welcoming community where residents feel like family – honoring each resident’s individuality and celebrating their own story.” These programs serve to appeal to the varied lifestyles and backgrounds of the residents while offering choice, fostering independence, promoting individuality, and nurturing the spirit of each individual. 
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Conducts individual, small group and large group programs</li>
<li>Attends outings with the residents Participates in celebrating resident events/accomplishments: birthdays, anniversaries, etc.</li>
<li>Participates and helps to engage residents in a variety of activities and programs such as: intellectual, cognitive, physical, spiritual, social, recreational, creative, reminiscence, life work, life experiences, cultural, outdoor / nature, inter-generational, male or female oriented, educational, and special programs for memory impairment</li>
<li>Assist with resident meal service</li>
<li>Assist with the development of the Community Program calendar and newsletter</li>
<li>Recommends and helps in ordering supplies that are needed for programs</li>
<li>Assist with developing, implementing, and maintaining an ongoing quality assurance program for the Community Program department</li>
<li>Ensures that resident rooms and common areas are clean and safe at all times</li>
<li>Ensures the proper use of equipment and supplies and upholds cleaning and safety standards</li>
<li>Attend and participate in educational classes, on-the-job training programs, and orientation as scheduled or requested</li>
<li>Respond in a timely manner to requests of residents, families and guests</li>
<li>Must in company uniform and resident ready at all times</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES:
<ul>
<li>Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts</li>
<li>Able to make independent decisions</li>
<li>Must be able to communicate in a warm, friendly and caring manner</li>
<li>Must possess a passion to work with and around senior citizens</li>
<li>Knowledge of customer service principles and practices</li>
</ul>
EDUCATION REQUIREMENTS:
<ul>
<li>High School Graduate or equivalent</li>
</ul>
EXPERIENCE REQUIREMENTS:
<ul>
<li>Experience in a Memory Care environment preferred</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:</li>
<li>Able to stand or walk 75% of the day</li>
<li>Able to drive</li>
<li>Able to concentrate with frequent interruptions</li>
<li>Able to work under stress and in emergency situations</li>
<li>Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping</li>
<li>Able to talk and hear effectively in order to convey instructions and information to residents and team members</li>
<li>Occasionally lift/carry up to 50 pounds</li>
</ul>
OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:
<ul>
<li>Work in all areas of the community</li>
<li>Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions</li>
<li>Use personal protective equipment and supplies when needed to prevent burns, falls, and infection</li>
<li>Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes</li>
<li>Subject to infectious diseases, substances and odors</li>
<li>Follow Safety Policy &amp; Procedures</li>
</ul>

MC Activities Assistant - Full Time

<h3>Job Description</h3>
Job Description
<ol>
<li>
Position:
Front Desk Agent
Date:
May 2013
Hotel:

Department:
Front Desk

Reports to:
Front Office Manager/Director of Front Office

JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.
ESSENTIAL JOB FUNCTIONS 
 
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
<ul>
<li>Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</li>
<li>Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.</li>
<li>Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.</li>
<li>Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. </li>
<li>Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.</li>
<li>Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.</li>
<li>Adheres to all company policies and procedures.</li>
<li>Follows safety and security procedures and rules.</li>
<li>Knows department fire prevention and emergency procedures.</li>
<li>Utilizes protective equipment.</li>
<li>Reports unsafe conditions to supervisor/manager.</li>
<li>Reports accidents, injuries, near-misses, property damage or loss to supervisor.</li>
<li>Provides for a safe work environment by following all safety and security procedures and rules.</li>
<li>All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).</li>
<li>Assists other Front Desk Personnel when need.</li>
<li>Perform any related duties as requested by supervisor/manager.</li>
</ul>
KNOWLEDGE, SKILLS &amp; ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

<ul>
<li>Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.</li>
<li>Prior hospitality experience preferred, but not required.</li>
<li>Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.</li>
<li>Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.</li>
<li>Ability to read, listens, and communicates effectively in English, both verbally and in writing.</li>
<li>Ability to access and accurately input information using a moderately complex computer system.</li>
<li>Hearing and visual ability to observe and detect signs of emergency situations.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to stand and move throughout front office and continuously performs essential job functions.</li>
<li>Stand 95% of shift</li>
<li>Lifting up to 25 pounds maximum.</li>
<li>Occasional twisting, bending, stooping, reaching, standing, walking.</li>
<li>Frequent talking, hearing, seeing and smiling. </li>
</ul>
ACKNOWLEDGEMENT
(Employee Name) _________________________________certify that I fully understand the essential parts of the job for the _______________________________________ (Position). 
Name:___________________________________ Signature: __________________________________ Date:________________.
 </li>
</ol>

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