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<h3>Job Description</h3>
Job Description
Location: University of Miami
<ul>
<li>We are hiring immediately for a part time FOOD SERVICE CONCESSION position.</li>
<li>Address: University of Miami &nbsp;- 1350 Miller Drive, Coral Gables, FL 33146. Note: online applications accepted only.</li>
<li>Schedule: Part time shifts Monday through Friday, weekend and evening shifts available. More details upon interview.&nbsp;</li>
<li>Requirement: Must have prior food service experience.&nbsp;</li>
<li>Pay Rate:&nbsp; $15.00 per hour.</li>
</ul>
We Make Applying Easy!&nbsp; Want to apply to this job via text messaging?&nbsp; Text JOB to 75000 and search requisition ID number 1438459.&nbsp;
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:&nbsp;<a href="http://olivia.paradox.ai/moSkg" target="_blank">http://olivia.paradox.ai/moSkg</a>
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!
Job Summary
 Summary: Sell concessions to customers at various events. Essential Duties and Responsibilities: 
<ul>
<li>Sells concessions, including soft drinks and various food items, to customers at events. </li>
<li>Serves customers in an efficient and friendly manner following outlined steps of service. </li>
<li>Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Relays relevant information to supervisor. </li>
<li>Performs sales transactions in a reasonable and timely fashion. Enters sales into the cash register to ensure purchases are accurately recorded. </li>
<li>Makes change, accepts acceptable forms of payment and issues receipts to customers. Follows standard procedures for cash handling. </li>
<li>Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer is in compliance with overage/shortage standards. </li>
<li>Performs other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area. </li>
<li>Ensures compliance with all sanitation and safety requirements. </li>
<li>Performs other duties as assigned. </li>
</ul>
The Benefits
We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:
<ul>
<li>Opportunities for Training and Development</li>
<li>Retirement Plan</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li>
</ul>
 In addition, full-time positions also offer the following benefits to associates:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/AD</li>
<li>Disability Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,&nbsp;click here&nbsp;for information on additional company-provided time off benefits.
Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. &nbsp;Business needs may vary from year to year.
Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. &nbsp;At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.&nbsp; &nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
Chartwells Higher Ed maintains a drug-free workplace.&nbsp;

FOOD SERVICE CONCESSION (PART TIME)

<h3>Job Description</h3>
Job DescriptionWould you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life. ABOUT US
The Caring Place (@Miami Rescue Mission &amp; Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education &amp; computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.
We are currently seeking full-time Guest Service Assistant(s) to monitor residents at our homeless shelters at Broward Outreach Center in Hollywood, FL. Shift(s) available: 3:00PM - 11:30PM 11:00PM - 7:30AM Including weekends and holidays as needed
 
JOB SUMMARY The Guest Service Assistant (GSA) monitors and oversees residential clients at our Centers. Duties include assisting with new resident orientation; providing general oversight of residents in the absence of management; ensuring that residents perform assigned chores; handling emergencies according to policies and procedures; providing operational support for events such as graduations and luncheons; and, coordinating transportation and/or laundry services for residents.
DUTIES
<ul>
<li>Oversees front desk, laundry room, Guest Service CSAs and ensures clients and visitors of the Center are treated with respect and dignity</li>
<li>Routinely checks for hazardous substances and unsafe conditions in the facility and corrects immediately when possible or reports it to Supervisor or Director if unable to remedy</li>
<li>Reports maintenance problems to Supervisor</li>
<li>Helps maintain a safe, clean and secure environment for residents, employees, volunteers and visitors</li>
<li>Handles emergencies according to policies and procedures and notifies management with timely incident reports</li>
<li>Responds to emails and phone calls in a timely manner, and keeps other staff informed</li>
<li>Monitors residents throughout the Center, and ensures that all residents are treated with dignity and respect</li>
<li>Assists with orientation for new residents and volunteers</li>
<li>Listens to residents, makes decisions based on available facts using wisdom, compassion and according to company policy</li>
<li>Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events</li>
<li>Must be in agreement with and sign The Caring Place Statement of Faith</li>
<li>Performs other related duties as assigned</li>
</ul>
 
REQUIREMENTS
<ul>
<li>Requires a high school diploma or GED, some college level coursework in social work or knowledge of addictions and relapse prevention highly preferred</li>
<li>Must have one (1) year work experience in social services or security-related work</li>
<li>Must be of good moral character with knowledge of homelessness and addiction issues, and have the ability to lead clients by example</li>
<li>Must have good communication, computer and organizational skills with knowledge of basic facility maintenance and security</li>
<li>Must be able to multi-task and make sound decisions in a fair and compassionate manner</li>
<li>Must have good interpersonal skills to effectively interact with a diverse population and all levels of residents, employees, volunteers and guests</li>
<li>Must be able to understand, speak, read and write English and carry out oral and written instructions.</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>Must be very mobile as sitting, walking, standing, stooping, bending and reaching are required to perform essential job duties</li>
<li>Must have the ability to lift and/or carry objects weighing up to 25 pounds</li>
<li>Must be able to see, hear and speak, in order to interact with staff and the general public</li>
<li>Must be able to move around unassisted as needed to perform essential job duties </li>
</ul>
PERKS AND BENEFITS
<ul>
<li>Day off for Birthday/Work Anniversary</li>
<li>Employee Discounts</li>
<li>Holidays (12)</li>
<li>Paid Time Off</li>
<li>Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)</li>
<li>Company Paid Life insurance</li>
<li>403b Retirement Plan with 3% match</li>
</ul>
 
Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.

Guest Service Assistant - Hollywood, FL All Shifts

<h3>Job Description</h3>
Job Description
Qualifications: High School Diploma. 2 years experience in a medical environment.
Key Responsibilities:
<ul>
<li>Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.</li>
<li>Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.</li>
<li>Informing patients of any delays in clinic/wait times.</li>
<li>Providing patient with the intake tablet and instructions on how to use the tablet.</li>
<li>Assist patients having difficulty using the tablet.</li>
<li>Ensuring the patients have completed all the required intake information.</li>
<li>Obtain and ensure the patient’s photo identification and insurance card(s) match the information in the patient’s Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes.</li>
<li>Verifying a valid authorization is present in the patient’s account in Athena.</li>
<li>Ensuring the patient’s insurance benefits have been verified within the past 90 days.</li>
<li>Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.</li>
<li>Inform patients of credit card on file process and obtain signed agreements.</li>
<li>Begin check in process in Athena.</li>
<li>Print any financial agreements or advanced beneficiary notices and obtain patient’s signature.</li>
<li>Upload any outside patient’s imaging cd’s into Med view PAC’s system.</li>
<li>Preparing all paperwork for next day’s clinic.</li>
<li>Schedule patients follow up appointments</li>
<li>Complete end of day batches.</li>
<li>Process any required disability form payments.</li>
<li>Scan daily batches in Z drive and forward any documents for scanning to Patient Records.</li>
<li>Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved.</li>
<li>All other duties as assigned.</li>
</ul>

Front Desk Representative - Citrus Park

<h3>Job Description</h3>
We are seeking a professional and friendly Temporary Front Desk Receptionist to provide coverage at our client's new community construction office in Port St. Lucie. This is an immediate need for a well-organized individual who can manage the front desk and assist with light administrative tasks.
Responsibilities:
<ul>
<li>Greet visitors and provide excellent customer service</li>
<li>Answer and route incoming calls</li>
<li>Perform light filing and maintain organized records</li>
<li>Enter data into company systems accurately</li>
<li>Assist with general office support as needed</li>
</ul>
Qualifications:
<ul>
<li>Prior front desk, receptionist, or administrative experience preferred</li>
<li>Strong communication and organizational skills</li>
<li>Proficient in basic computer applications</li>
<li>Professional and friendly demeanor</li>
</ul>
Schedule &amp; Pay:
<ul>
<li>Monday-Friday, 7:00/7:30 AM - 4:00/4:30 PM</li>
<li>Pay range: $17-$19/hour, based on experience</li>
</ul>
If you are available to start immediately and can confidently manage a front desk, apply today to be considered for this assignment. 
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Front Desk Receptionist - Temporary

<h3>Job Description</h3>
Job Description
What Makes a McKibbon Hotel Maintenance Engineer?&nbsp;
As a member of the property maintenance team, the Hotel Maintenance Engineer is accountable for the proper workings of the hotel. From helping to maintain the hotels plumbing and electrics, to HVAC and pool maintenance, you assist with general facilities upkeep. The Hotel Maintenance Engineer reports to the Chief Engineer and is responsible for maintaining the highest level of quality work to ensure minimal disruption to guests. You have experience in construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and any similar skills. Your job is to help keep the hotel operating and the guests happy. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.&nbsp;
A Day in the Life:&nbsp;
<ul>
<li>The General Maintenance Engineer will work under direction to monitor the operations and functions of the interior and exterior areas of the hotel.&nbsp;</li>
<li>You will follow the guidelines established by McKibbon Hospitality in a manner that offers continued protection of the company’s assets, associates, and guests.&nbsp;</li>
<li>General Maintenance Engineer will promote enhanced guest satisfaction.&nbsp;</li>
<li>You will perform various engineering skills and construction trades.&nbsp;</li>
<li>You may train others in engineering skills and construction trades.&nbsp;</li>
<li>You will interact with employees and guests, and you will display sufficient communication skills when communicating in any form.&nbsp;</li>
<li>You will help promote a collaborative, proactive, and interactive environment with other associates of the hotel.&nbsp;</li>
<li>Full Time, flexible days and schedule based on project needs</li>
</ul>
 
Job Requirements:&nbsp;
<ul>
<li>3 years’ minimum experience in a maintenance-type position&nbsp;</li>
<li>The ability to communicate operational activities, priorities, and problems with management engineers and supervisors&nbsp;</li>
<li>Knowledge of common causes of equipment malfunction&nbsp;</li>
<li>The ability to repair and replace basic heating and air conditioner systems&nbsp;</li>
<li>The ability to perform basic painting and caulking skills&nbsp;</li>
<li>The ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.)&nbsp;</li>
<li>Knowledge of preventative maintenance methods and techniques for maintaining equipment&nbsp;</li>
<li>The ability to perform tests to check for normal operation of the hotel’s equipment&nbsp;</li>
<li>Knowledge of how to test pool and spa chemicals&nbsp;</li>
<li>Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.)&nbsp;</li>
<li>Experienced expertise in the construction trades (highly desired)&nbsp;</li>
<li>Previous hotel experience (highly desired)&nbsp;</li>
<li>The ability to determine what action should be taken in response to a customer complaint, comment, or inquiry&nbsp;</li>
<li>Problem-solving skills&nbsp;</li>
<li>The ability to use various tangible and verbal techniques to solve problems with equipment or dispel disagreements between associates&nbsp;</li>
<li>The knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task&nbsp;</li>
</ul>
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Hotel General Maintenance (PM Shift)

<h3>Job Description</h3>
Job Description
Part-Time Referrals &amp; Authorizations Clinic Assistant - Ensure Smooth Patient Transitions at SIMEDHealth! *** The schedule for this position is Monday-Thursday 9AM-3PM, Friday 9-2PM, no flexibility in hours, this schedule is fixed ***
SIMEDHealth in Gainesville, FL, is seeking a highly organized and detail-oriented Part-Time Clinic Assistant to focus on the critical processes of medical Referrals and Authorizations. We are looking for a dedicated individual, preferably with prior experience in this area, to join our team and ensure efficient patient transitions to specialty care.
In this essential role, your primary responsibility will be the timely and accurate processing of referrals and authorizations. Your meticulous attention to detail in data entry, insurance verification, and communication will be vital to our clinic's smooth operation and our patients' access to necessary medical services.
Your Responsibilities Will Include:
<ul>
<li>Compiling all necessary patient clinical information for referral processing.</li>
<li>Diligently obtaining required authorizations from insurance companies.</li>
<li>Performing thorough insurance verifications.</li>
<li>Securely transmitting patient health information electronically.</li>
<li>Efficiently faxing medical records and providing relevant clinical context to referring specialists.</li>
<li>Proactively informing patients about the progress and status of their referrals.</li>
<li>Regularly checking and responding to voicemail and faxes.</li>
<li>Submitting authorization requests to insurance providers with accuracy.</li>
<li>Maintaining comprehensive and accurate documentation of all referral and authorization activities within the EHR.</li>
</ul>
What We're Looking For:
<ul>
<li>High School diploma or equivalent (Required).</li>
<li>Demonstrated proficiency in computer use, including Microsoft Word and Outlook (Required).</li>
<li>Prior experience with electronic medical records.</li>
<li>1-2 years of experience in a medical office or hospital setting, with preferred experience in managing medical referrals and authorizations.</li>
<li>A strong understanding of medical insurance and authorization procedures.</li>
<li>Exceptional organizational skills and a commitment to accuracy.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work effectively in a fast-paced environment.</li>
</ul>
If you are a friendly, organized, and detail-oriented individual looking to make a real difference in patient care, we encourage you to apply!
SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com/jobs.
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Front Desk Receptionist-Part Time

<h3>Job Description</h3>
Job Description
Front Desk Receptionist Shift/Hours: Monday - Friday; 8:00 AM - 5:00 PM Pay Range: $17 Location: Fort Myers, FL Experience:&nbsp; 2+ years of Office Management
Responsibilities:
<ul>
<li>
Greet and welcome visitors in a warm and professional manner.
</li>
<li>
Answer, screen, and forward incoming phone calls.
</li>
<li>
Manage and distribute mail and packages.
</li>
<li>
Schedule appointments and maintain calendars.
</li>
<li>
Maintain a clean and organized reception area.
</li>
<li>
Provide basic and accurate information in person, via phone, and email.
</li>
<li>
Perform other clerical duties such as filing, photocopying, and transcribing.
</li>
</ul>
Requirements:
<ul>
<li>
Proven experience as a Receptionist, Front Desk Representative, or similar role is a plus.
</li>
<li>
Proficiency in Microsoft Office Suite.
</li>
<li>
Professional attitude and appearance.
</li>
<li>
Strong written and verbal communication skills.
</li>
<li>
Ability to be resourceful and proactive when issues arise.
</li>
<li>
Excellent organizational skills and attention to detail.
</li>
</ul>
Benefits of working with PrideStaff:
<ul>
<li>Medical, Rx, and Wellness Benefits</li>
<li>Dental and Vision Plan Options</li>
<li>Short-term Disability</li>
<li>401(k) Retirement Plan</li>
<li>Holiday Pay</li>
</ul>
 Company Overview: Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers.&nbsp; Check out what some people have to say about working with PrideStaff:&nbsp; Click&nbsp;HERE!
Company DescriptionPrideStaff Company Overview PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources. 
<h3>Company Description</h3>
PrideStaff Company Overview\r\n\r\nPrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
About the Role:
We are seeking a highly motivated and detail-oriented Night Audit Supervisor to join our team in Mizner, 12. The successful candidate will be responsible for overseeing the nightly operations of our hotel, ensuring accuracy and completeness of financial transactions, and providing exceptional customer service to our guests. As a Night Audit Supervisor, you will play a critical role in ensuring the smooth and efficient operation of our hotel during the overnight hours.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>2+ years of experience in a hotel or hospitality-related field</li>
<li>Strong attention to detail and ability to multitask</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work overnight shifts and weekends</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate's or Bachelor's degree in Hospitality Management or related field</li>
<li>Experience with hotel property management systems (PMS)</li>
<li>Bilingual in English and Spanish</li>
<li>Certification in hotel management or related field</li>
</ul>
Responsibilities:
<ul>
<li>Oversee the nightly operations of the hotel, including the front desk, accounting, and housekeeping departments</li>
<li>Ensure the accuracy and completeness of all financial transactions, including balancing daily revenue and expense reports</li>
<li>Provide exceptional customer service to guests, addressing any concerns or issues that may arise during the overnight hours</li>
<li>Supervise and train staff members to ensure they are performing their duties effectively and efficiently</li>
<li>Maintain a safe and secure environment for guests and staff, following all hotel policies and procedures</li>
</ul>
Skills:
As a Night Audit Supervisor, you will utilize your strong attention to detail and multitasking abilities to oversee the nightly operations of our hotel. You will communicate effectively with guests and staff, providing exceptional customer service and addressing any concerns or issues that may arise. Your knowledge of hotel property management systems (PMS) and experience in a hotel or hospitality-related field will be essential in ensuring the accuracy and completeness of all financial transactions. Additionally, your ability to supervise and train staff members will be critical in maintaining a safe and secure environment for all.

Night Audit Supervis

<h3>Job Description</h3>
Job Title: GLD Concierge (Miami- Wynwood in office)
Department: Sales Ops
Location: Miami, FL (on-site)
Reports To: Director of Wholesale Sales
Works With: Product Development, Sourcing, Logistics, Operations, Customer Experience
 
Overview:
 GLD is a fast-growing jewelry brand known for its accessible, in-stock styles. As demand grows for custom and premium jewelry, we are launching a white-glove concierge service focused on personalized, high-touch customer experiences. The GLD Concierge will serve as the face of this premium offering—supporting custom and made-to-order requests with seamless coordination across product development and operations, while delivering exceptional service that builds long-term client relationships.
 
Why Work at GLD:
<ul>
<li>Industry Disruptor: Join a team that’s shaking up the jewelry industry with bold design, celebrity collaborations, and a fan-first approach.</li>
<li>Creative Energy: Work alongside a passionate, collaborative team in a culture that values creativity, speed, and ownership.</li>
<li>Customer-Obsessed: Be part of building something new—our premium and custom jewelry program—and play a key role in shaping its future.</li>
<li>Growth-Oriented: GLD is scaling rapidly with new product categories, retail expansion, and global reach—offering lots of opportunity to grow your career.</li>
<li>Culture First: Enjoy a dynamic, fast-paced work environment where no two days are the same and wins are always celebrated—especially in our Miami HQ.</li>
</ul>
 
 
Key Responsibilities:
 
Custom Jewelry Coordination (via Concierge Portal or Direct Sales):
<ul>
<li>Act as the primary point of contact for customers purchasing custom pieces, ensuring a seamless, luxury experience from inquiry through delivery.</li>
<li>Collaborate with Product Development to translate customer requests into detailed design briefs.</li>
<li>Communicate directly with customers to gather requirements, set expectations, and provide regular progress updates.</li>
<li>Ensure orders are delivered on time—including arranging expedited shipping where needed.</li>
<li>Personally prepare and package each custom order, including hand-written notes and white-glove finishing touches.</li>
</ul>
Made-to-Order Premium Jewelry (Solid Gold / High-End Materials):
<ul>
<li>Manage the full lifecycle of made-to-order requests—from intake to supplier coordination to final delivery.</li>
<li>Liaise with supplier partners to place and track orders, ensuring product quality and timeliness.</li>
<li>Maintain clear and proactive communication with customers throughout the process.</li>
<li>Drive post-purchase engagement with follow-ups that build brand loyalty and encourage future purchases.</li>
</ul>
Clienteling &amp; Relationship Building:
<ul>
<li>Deliver personalized service that reflects the GLD standard and fosters long-term customer relationships.</li>
<li>Maintain detailed customer notes and histories to inform future sales and outreach.</li>
<li>Assist in developing SOPs and insights that will inform the future structure of the GLD Concierge program.</li>
</ul>
 
Qualifications:
<ul>
<li>Experience in demi fine to fine jewelry a must.</li>
<li>Experience in luxury retail, client services, or custom sales preferred.</li>
<li>Strong communication skills with a high level of empathy and attention to detail.</li>
<li>Comfort managing complex, multi-step orders across departments.</li>
<li>Ability to deliver exceptional customer experiences under tight timelines.</li>
<li>Highly organized and proactive—able to own processes end-to-end.</li>
<li>Knowledge of jewelry, materials, or luxury goods a plus.</li>
</ul>

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