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<h3>Job Description</h3>
Job Description
JOB DESCRIPTION 
Position: Front Desk Receptionist 
Salary: Hourly (non-exempt employee)
Hours: Full time, 7:30a.m to 4:30pm., days: Monday thru Friday
Basic Responsibilities
<ul>
<li>
Greet patients
</li>
<li>
Check in/check out patients 
</li>
<li>
Pull and prepare charts for future appointments
</li>
<li>
Answer phone calls 
</li>
<li>
Schedule appointments
</li>
<li>
Make reminder calls for future appointments 
</li>
<li>
Collect balances and/or copays, if appropriate 
</li>
<li>
Verify insurance
</li>
<li>
File charts according to practice filing standards
</li>
<li>
Perform special projects as assigned by doctor of Director of Operations 
</li>
</ul>
Preferred Skills 
<ul>
<li>
Outgoing, kind, and ability to communicate with a diverse patient population
</li>
<li>
High quality written and verbal communication skills required
</li>
<li>
Be able to function in a fast-paced environment with little supervision 
</li>
<li>
Ability to multitask and handle different responsibilities 
</li>
<li>
Business casual attire required
</li>
<li>
Ability to adhere to practice policy and procedures 
</li>
</ul>
Required Qualifications
<ul>
<li>
Must be bilingual
</li>
<li>
High school or GED diploma required at a minimum 
</li>
<li>
At least two (2) years of experience in a office setting, medical facility preferred 
</li>
<li>
Ability to lift at least 20 pounds
</li>
<li>
Ability to sit at a desk for majority of the day 
</li>
</ul>
Company DescriptionPediatric Gastroenterology of Central Florida, located in downtown Orlando, is a children’s center that specializes in the diagnosis, treatment and management of complex diseases involving the gastrointestinal tract, liver and pancreas. It also provides expertise in childhood nutritional problems, feeding difficulties and weight disorders. The center is located in downtown Orlando, right next to Advent Health (previously Florida Hospital) and Orlando Science Center. Sangeeta Bhargava MD is a well trained and board certified gastroenterologist for children with years of expertise in this field, practicing in the Orlando area since 1997. She has been on Orlando Magazine's 'Best Doctors' List since 2009 and has been awarded the Top Doctor in Pediatric Gastroenterology for several years (2014-2018). Dr. Bhargava strongly believes in patient education, which you can see in this short clip of her appearance on TV. 
<h3>Company Description</h3>
Pediatric Gastroenterology of Central Florida, located in downtown Orlando, is a children’s center that specializes in the diagnosis, treatment and management of complex diseases involving the gastrointestinal tract, liver and pancreas. It also provides expertise in childhood nutritional problems, feeding difficulties and weight disorders.\r\n\r\nThe center is located in downtown Orlando, right next to Advent Health (previously Florida Hospital) and Orlando Science Center. \r\n\r\nSangeeta Bhargava MD is a well trained and board certified gastroenterologist for children with years of expertise in this field, practicing in the Orlando area since 1997. She has been on Orlando Magazine's 'Best Doctors' List since 2009 and has been awarded the Top Doctor in Pediatric Gastroenterology for several years (2014-2018). Dr. Bhargava strongly believes in patient education, which you can see in this short clip of her appearance on TV.

Medical Front Desk Administrator

<h3>Job Description</h3>
Job Description
Responsibilities: 
Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.

Physical Requirements:
Must be able to stand for long periods of time. 

Job Functions:
<ul>
<li>Completes daily duties and checklist to ensure the front desk operates smoothly.</li>
<li>Assists guests with their requests in an appropriate manner.</li>
<li>Handles guest’s complaints in a positive manner.</li>
<li>Knows when to communicate guest complaints to the Supervisor/Manager on duty.</li>
<li>Make decisions that benefit the hotel and the hotel guests.</li>
<li>Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.</li>
<li>Understands how a hotel and all the hotels departments operate.</li>
<li>Is able to work with a variety of people without any problems.</li>
<li>Is friendly and courteous towards guests and peers.</li>
<li>Has a pleasant speaking voice.</li>
<li>Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.</li>
<li>Is able to anticipate guest needs.</li>
<li>Makes hotel reservations and notes special details.</li>
<li>Takes incoming calls and transfers to other departments accordingly.</li>
<li>Provides guests with accurate hotel facility information.</li>
<li>Handles Concierge duties when the Concierge is not on duty.</li>
<li>Gives proper pass on during shift change.</li>
<li>Monitors hotel room key inventory. Ensures we get all keys back at check out.</li>
<li>Maintain all front desk logs for back up purposes.</li>
<li>Keeps front desk area cleaned and organized.</li>
<li>Other duties as assigned</li>
</ul>
Job Requirements:
<ul>
<li>Computer Skills</li>
<li>Multi task and fast learner ability</li>
<li>Flexible</li>
</ul>
Detail Oriented

Front Desk Agent

<h3>Job Description</h3>
Job Description We are looking for an experienced and passionate Host to join our team. THRW Social and Kick Axe is one of the most exciting things to hit the country and we want you to be part of our team! We offer a one-of-a-kind concept with an amazing food and beverage selection, cabana service, and live entertainment in a spacious layout that is beautifully decorated. Our Company has been featured on VICELAND, CNN, CBS, ABC, NBC, Seth Meyers, Million Dollar Listing NY, Younger, The Today Show, and more. Check us out at <a href="http://www.kickaxe.com" target="_blank">www.kickaxe.com</a> and <a href="http://www.throwsocial.com" target="_blank">www.throwsocial.com</a>! We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and your guests. Responsibilities: 
<ul>
<li>Greet guests and seat them at tables or in waiting areas</li>
<li>Provide guests with menus</li>
<li>Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings</li>
<li>Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff</li>
<li>Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate</li>
<li>Operate cash registers to accept payments for food and beverages</li>
<li>Answer the phone.</li>
<li>Take to-go orders when necessary.</li>
<li>Keep the host stand neat, tidy, and presentable for guests.</li>
</ul>
Qualifications: 
<ul>
<li>Previous restaurant hosting or serving experience preferred</li>
<li>Friendly and customer-focused personality</li>
<li>Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance</li>
<li>Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.</li>
<li>Ability to effectively communicate on the telephone</li>
<li>Must be able to carry trays or supplies (10-30 lbs.)</li>
</ul>
 Complete our short application today!

Concierge

<h3>Job Description</h3>
Job Description
OBJECTIVE: 
Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Attending to customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. </li>
<li>Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. </li>
<li>Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.</li>
<li>Operating the billing transactions accurately by verifying the amount displayed on the POS. </li>
<li>Organizes the refrigerator with drinks, snacks, chips, and ice cream.</li>
<li>Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.</li>
<li>Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.</li>
<li>Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure.</li>
<li>Assist and participate in family events and ensure that events operate efficiently.</li>
<li>Other duties assigned. </li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Stand, walk, bend, twist constantly</li>
<li>Frequent bilateral hand movements</li>
<li>Good finger dexterity</li>
<li>Must be able to work in noisy environments created by guests, such as children yelling and music.</li>
<li>Must be able to tolerate a hectic and busy work environment during scheduled hours.</li>
<li>Must be comfortable with heights and tight spaces. </li>
</ul>
 QUALIFICATIONS: 
<ul>
<li>Work weekends and holidays</li>
<li>Able to work with children.</li>
<li>Operate an iPad</li>
<li>Good communication skills, and customer service skills</li>
<li>Work independently</li>
<li>Read and write in English.</li>
</ul>

Park Team Member

<h3>Job Description</h3>
Job Description
Come join the team at Hyatt Place Lakewood Ranch!. Minutes form UTC and Benderson Park. Apply today for immediate consideration! Must be flexible to work weekends and AM &amp; PM shifts.
Hyatt Place is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including:
<ul>
<li>401(k)</li>
<li>Flexible Schedule</li>
<li>Health Insurance</li>
<li>Hotel Discounts</li>
<li>Competitive Wages</li>
<li>Monthly Celebration of the Staff</li>
<li>and much more!</li>
</ul>
 
About Lodgco Hospitality
Lodgco Hospitality, LLC is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates and guests. Lodgco was founded on the desire to develop and manage hotels that offer our guests the finest service possible. We empower our associates to ensure total guest satisfaction. We are committed to continuous improvement, innovation, customer-centered technology, and developing future leaders.
 
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.

ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Perform guest registrations (check ins &amp; check outs), room assignments, and special requests</li>
<li>Understanding of daily hotel operations, policies, procedures, and internal rules</li>
<li>Knowledge of Brand’s operating systems and Brand’s customer loyalty programs</li>
<li>Familiar with guest rooms, locations, amenities, features, and all other services offered</li>
<li>Knowledge of room rates, packages, discounts, and promotions</li>
<li>Ensure proper credit when checking out guest(s) and handle late charges accordingly</li>
<li>Knowledge of cash handling and bank procedures to check out all guest(s)</li>
<li>Bank out at end of shift by following drop procedures</li>
<li>Answer phones, handle mail, and take messages</li>
<li>Assist guests with problems and questions; ensure all guest problems are resolved</li>
<li>Knowledge about the city, local area, and attractions</li>
<li>Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry</li>
<li>Know all emergency procedures and the proper action to take</li>
<li>Operate safe deposit boxes</li>
<li>Drive the hotel shuttle to transport guests to and from the airport, local attractions, and other designated locations.</li>
</ul>

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
<ul>
<li>Ability to learn quickly and work in a fast paced position with constant guest interaction</li>
<li>Communication both verbal and written</li>
<li>Computer and telephone skills</li>
<li>Must be able to multi-task</li>
<li>Flexibility with schedule</li>
</ul>

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver’s license with safe driving record 

SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Front Desk

<h3>Job Description</h3>
Job Description
Overview
We’re Hiring: Front Desk Administrative Assistant!
Location: Tampa, Florida
Job Type: Full-time
Salary: $20-$22/hr
What We Offer:
<ul>
<li>Comprehensive health benefits package.</li>
<li>Opportunities for career advancement and professional development.</li>
<li>A supportive and inclusive work environment guided by our core values.</li>
</ul>
Job Summary: The Front Desk Administrative Assistant will assist all callers and visitors in a helpful and courteous manner. The Administrative Assistant must be able to multi-task and provide prompt and efficient administrative support for the office. Strong organizational skills and the ability to prioritise are a must.
What You’ll do:
<ul>
<li>Answers and directs all incoming calls in a helpful and efficient manner. All calls must be answered on or before the third ring. All online/email/fax requests must be responded to within 15 minutes of delivery.</li>
<li>Greets and assists all visitors, guests, clients, etc. in a professional and courteous manner.</li>
<li>Communicates all tenant service requests promptly to appropriate property and facility personnel.</li>
<li>Maintains accurate and timely records of all requests via the Corrigo and/or Workspeed work order system.</li>
<li>Handles correspondence, incoming and outgoing mail and packages, including confidential materials, in a professional and expedient manner.</li>
<li>Orders and maintains an inventory of office supplies.</li>
<li>Maintains central key cabinet and key sign-out logs in Property Management office.</li>
<li>Updates after hours phone messages.</li>
<li>Sets up and maintains accurate tenant/vendor records (to include tracking and maintaining current insurance certificates and HVAC maintenance contracts). Ensure all filing is updated in a timely fashion.</li>
<li>Provides assistance in preparing materials, compiling information and helping with other special projects as required.</li>
<li>Assists accounting department in the monthly compiling and electronic distribution of monthly operating reports. </li>
<li>Performs other duties as assigned.</li>
</ul>
What You’ll Need:
<ul>
<li>High school education or equivalent</li>
<li>Skilled in Microsoft Outlook, Excel, and Word. Also, Adobe Acrobat.</li>
<li>Organizational and interpersonal skills necessary to provide clerical and administrative support.</li>
<li>Must be able to work with figures and understand basic financial concepts.</li>
<li>Communicates professionally while understanding and addressing customer inquires and team needs. </li>
<li>Must be able to work at a fast pace, perform duties while under pressure and meet deadline in a timely manner. </li>
<li>Excellent organizational skills, detail-oriented, concern for accuracy and efficiency.</li>
</ul>
About Us: The Ciminelli name is backed by generations of quality and a customer-centric philosophy. Led by our President &amp; CEO Paul Ciminelli, we are a full-service commercial real estate firm with more than 35 years of experience in the industry. Our team offers customers and stakeholders a range of services including management, acquisition and disposition, and brokerage services, while staying focused on the most important thing—results. Ciminelli has offices throughout Florida, as well as New York, Pennsylvania and Massachusetts, and serving a portfolio in seven states. Because we evolved from Ciminelli Development Company – a leading real estate development and investment firm headquartered in Buffalo, NY – we benefit from the organization’s extensive knowledge, contacts, resources, and large-scale ownership platform. Our affiliation with Ciminelli Real Estate Corporation has afforded us the ability to effectively share an owners’ perspective and hard-earned philosophy that has yielded years of continued success in real estate.
Apply today to join the Ciminelli Real Estate team!

Front Desk Administrative Assistant

<h3>Job Description</h3>
Job Description
About the Role:
We are seeking a highly motivated and experienced Front Desk Supervisor to join our team in Mizner, 12. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional guest service, and maintaining the confidentiality of information. You will be a key member of the team, working closely with other departments to ensure the highest level of guest satisfaction.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>2+ years of experience in front desk or guest service role</li>
<li>Proficient in Opera and other property management systems</li>
<li>Ability to use sound judgment and identify/solve problems</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate or Bachelor's degree in Hospitality Management or related field</li>
<li>Supervisory experience in a hotel or resort setting</li>
<li>Experience with room service and food and beverage operations</li>
</ul>
Responsibilities:
<ul>
<li>Supervise and train front desk staff to ensure exceptional guest service</li>
<li>Maintain accurate records and reports</li>
<li>Handle guest complaints and resolve issues in a timely and professional manner</li>
<li>Ensure the security and confidentiality of guest information</li>
<li>Assist with room service and other guest requests as needed</li>
</ul>
Skills:
As a Front Desk Supervisor, you will use your exceptional communication and interpersonal skills to provide exceptional guest service and resolve any issues that may arise. You will also use your knowledge of Opera and other property management systems to maintain accurate records and reports. Your ability to use sound judgment and identify/solve problems will be essential in ensuring the smooth and efficient operation of the front desk. Additionally, your supervisory experience and knowledge of room service and food and beverage operations will be beneficial in this role.

Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionCome work in the heart of Destin at the Emerald Grande on the Harbor Walk Village! We are looking for a full-time Guest services Agent who is outgoing, friendly, and eager to work, who will fit in great with our current team. You will be working at the Front Desk which is the center of everything that happens at our property. With direct contact with the guests we are responsible for making sure that their stay is Grande! Scheduling flexibility is required based on business demand. No experience is necessary, as we like to train on the job to ensure everyone has all the information they need about our one of a kind property. Just bring a positive attitude and a willingness to learn, we will do the rest! **Evening/Night position. Hourly Rate of $15 
 
Responsibilities:
<ul>
<li>Start each by completing daily checklist duties. Ensure each work station is fully stocked with check-in materials and supplies.</li>
<li>Review departure and arrival reports to ensure room moves are given priority. Verify an email was sent by Night Auditors to Housekeeping of room moves.</li>
<li>Read Front Desk Inbox emails and all Folio Messages for Departing and Arriving Guests.</li>
<li>Check-in arriving guests; verify identification of guests with driver’s license or military ID. Process credit card for remaining balance on account and pre-authorization for incidentals. Verify length of stay and number of persons staying in room. Have guests complete and sign registration card. Provide guests with room keys, explain property layout and amenities material. Enter data from registration card into IQWare and file completed registration card in bucket.</li>
<li>Check-out guests; accept room keys and print two copies of receipt. Have guests sign copy of receipt and retain executed copy for audit packet. Provide guests with second receipt copy. Encourage guests to visit us again soon.</li>
<li>Answer with confidence: guest’s questions regarding the Emerald Grande, Regatta Bay, SWOOP Fishing, Legendary Inc/Marine, Harborwalk Marina, Harborwalk Village, city wide restaurants, shopping, post-office, banking, etc.</li>
<li>Stay informed on anyone current and ongoing events on properly inform guests when questions arise.</li>
<li>Housekeeping and Maintenance; keep in constant communication with the housekeeping and maintenance departments for updates on clean and working rooms.</li>
<li>Demonstrate flexibility in satisfying customer demands in a high volume department.</li>
<li>Emailing correspondence to guests (Reservation confirmations, folios, etc.) scanning, copying, data entry, sending and receiving faxes and other administrative tasks as assigned by management.</li>
<li>Concise and accurate message taking.</li>
<li>Other duties as assigned.</li>
</ul>

Guest Services Representative-Evenings

<h3>Job Description</h3>
Job Description
Position: Front Desk Receptionist
Nation Security is seeking a Front Desk Receptionist with strong leadership, excellent problem-solving skills, and effective communication abilities.
We are looking for a positive and professional multitasker to serve as the face of our business. The ideal candidate will welcome visitors, clients, and employees, answer phone calls and emails, manage mail, schedule meetings, make travel arrangements, and provide administrative support as needed. Strong communication skills, a professional work ethic, and the ability to work well in a team environment are essential for this role.
Responsibilities
<ul>
<li>Ensure building security by enforcing visitor sign-in protocols</li>
<li>Provide administrative support, including data entry, paperwork, and photocopying</li>
<li>Organize company trips and handle employee travel itineraries</li>
<li>Greet employees, clients, and visitors warmly and provide information or directions as needed</li>
<li>Manage appointment scheduling and maintain an up-to-date calendar</li>
</ul>
Qualifications
<ul>
<li>Experience in handling phone calls and managing stressful situations</li>
<li>High school diploma, GED, or equivalent</li>
<li>Proficiency in word processing programs and basic computer skills</li>
<li>At least one year of experience as a receptionist or administrative assistant preferred</li>
<li>Strong interpersonal, organizational, customer service, and verbal communication skills</li>
<li>Bilingual in English and Spanish required</li>
<li>Office and recruitment experience required</li>
<li>Intermediate computer skills, including ATS, online job boards, and Google Office Suite</li>
<li>Energetic personality, professional demeanor, attention to detail, and the ability to multitask</li>
</ul>
Workplace Safety Measures
<ul>
<li>Personal protective equipment provided or required</li>
<li>Social distancing guidelines in place</li>
<li>Sanitizing and disinfecting procedures in place</li>
</ul>
Job Type
<ul>
<li>Full-time</li>
</ul>
Schedule
<ul>
<li>Monday to Friday</li>
</ul>
Work Location
<ul>
<li>In person</li>
</ul>

Recruiter

<h3>Job Description</h3>
Job Description
Westmont Hospitality Group
Embassy Suites by Hilton Tampa Airport
Front Desk Agent
Job Description
JOB SUMMARY:
The Front Desk Agent performs pre-registration and registration duties for incoming guests. The Front Desk Agent will check guests in and out, make room reservations, and track and report room statuses and rates. The Front Desk Agent must also be available to all guests who need to report a complaint or request a service.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked weekly.
We use email to reach potential candidates who have applied for positions with us. Check your inbox, indeed mail, or junk email folder for emails from us. We also use the telephone. If you have voice mail that’s not set up, please do so to ensure that we can leave a message for you. 
ESSENTIAL JOB FUNCTIONS
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including the number of guests and room rate. Make an appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make a change and balance an assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication—input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested.
Close guest accounts at the time of checkout and ensure guest satisfaction. In the event of dissatisfaction, research and attempts to resolve problems within established guidelines may include turning the problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance to resolve problems such as price conflicts, insufficient heating, and air conditioning, etc. Remain calm and alert, especially during emergencies and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage, or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when needed.
Perform any related duties as requested by the supervisor/manager.
KNOWLEDGE, SKILLS &amp; ABILITIES
The Hotel may consider an equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
<ul>
<li>Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills, and abilities. High school diploma preferred.</li>
<li>Prior hospitality (hotel) experience is highly preferred.</li>
<li>Attention to detail and strong communication, organizational, and interpersonal skills are important.</li>
<li>Considerable skill in using a calculator and preparing moderately complex mathematical calculations without error.</li>
<li>Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and help resolve conflicts.</li>
<li>Ability to read, listen, and communicate effectively in English, both verbally and in writing.</li>
<li>Ability to access and accurately input information using a moderately complex computer system.</li>
<li>Hearing and visual ability to observe and detect signs of emergencies.</li>
</ul>
EOE/AA/M/F/Vet Disabilities

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