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<h3>Job Description</h3>
Job Description
Bolay Fresh Bold Kitchen is redefining a career in hospitality.
Front of House Team Member (Guest Services)
Salary: $9.98-$16/hr
Position Overview: As a Bolay Guest Services Team Member, you'll be the face of our brand, working in the Front of House to craft delicious 'BOLS' for our guests. In a fast-paced environment, you'll thrive by providing accurate orders and delivering fast, friendly service. Upholding our core values of teamwork, integrity, excellence, and stewardship, you'll ensure guest satisfaction and contribute to creating extraordinary experiences. At Bolay, we’re not just serving meals—we’re fueling people to be their best. If you are ready to bring your best self to work and create memorable experiences, we want you on our team!
A day in the life of a Guest Service Team Member
<ul>
<li>Provide exceptional guest service, ensuring every guest feels valued and appreciated</li>
<li>Ensure guests are taken care of quickly, efficiently, and in a manner that will make them a guest for life</li>
<li>Handcraft guest Bol orders with speed, service, and a smile, prioritizing quality and guest satisfaction</li>
<li>Efficiently ring in orders, take payment, give change, and execute with accuracy and speed</li>
<li>Deliver “table” service to guests in the dining room, offering refills and extending hospitality attentiveness</li>
<li>Engage with guests, build lasting relationships, and foster an environment of warmth and welcoming</li>
<li>Maintain a clean and tidy environment by wiping down tables, chairs, and highchairs after each guest and disposing of waste</li>
<li>Work closely with your team to achieve success, demonstrating our core value of teamwork in every interaction</li>
</ul>
Benefits
<ul>
<li>Flexible Scheduling</li>
<li>Competitive Pay with Tips</li>
<li>Fun &amp; Energized Environment</li>
<li>Part-Time or Full-Time (Able to work at least 3 days per week; including weekends)</li>
<li>Free Shift Meals</li>
<li>Active Lifestyle Uniforms</li>
<li>Medical, Dental &amp; Vision Benefits Opportunities</li>
<li>401K Opportunities</li>
<li>Closed or Early Closures on Holidays (Easter, July 4th, Christmas Day, Thanksgiving and more)</li>
<li>Paid Time Off (Certain eligibility requirements apply)</li>
<li>Leadership Training </li>
<li>Career Growth Opportunities</li>
</ul>
What it takes
<ul>
<li>Neat Appearance</li>
<li>Outgoing, Friendly Personality, Team Player &amp; “Can Do” Attitude</li>
<li>Organized &amp; Punctual</li>
<li>Ability to effectively multi-task in a fast-paced environment</li>
<li>Great Communication and writing skills</li>
<li>Relationships over transactions - Focus on the experience and creating lifelong relationships. Connect with people.</li>
</ul>
Our Purpose: To fuel people to be their best.
Our Mission: To drive positive experiences with better for you food and genuine hospitality.
Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you.
Requirements
<ul>
<li>Must be 16 yrs. or older</li>
<li>Stand up/be on your feet for long periods of time</li>
<li>Able to lift over 25lbs</li>
<li>Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist</li>
<li>Maintain a clean and neat workstation following health code and sanitation standards</li>
</ul>
Bolay Fresh Bold Kitchen Accolades and Achievements
<ul>
<li>Voted FORBES 500 Best Start Up Employers 2020</li>
<li>Voted Glassdoor’s Best Place to Work 2019/2020 </li>
<li>Voted Great Place to Work 2019/2020</li>
</ul>
Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit Everify.com

Guest Services Team Member - Pembroke Pines

<h3>Job Description</h3>
Job DescriptionTMS Support Concierge &nbsp;– No Healthcare Experience Required Who We Are: We’re top-tier concierge medicine obsessed with giving our patients the best care in the game. We’re looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we’ll train you on the rest. What’s the job? You’ll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient’s provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It’s all about driving real results and better patient outcomes. What You’ll Do:
<ul>
<li>Operate the TMS machine like a boss, following clinical protocols.</li>
<li>Chat with patients, keep their spirits up.</li>
<li>Stay sharp and professional in our upscale office.</li>
<li>Learn how to engage them in activities that heal their brain.</li>
<li>Team up with our squad to make sure patients are thriving.</li>
</ul>
What You Need:
<ul>
<li>2+ years in a legit customer service environment. (Full time experience is required)</li>
<li>Mad interpersonal skills—warm, calm, and always professional.</li>
<li>Gotta stay steady and focused, even on tough days.</li>
<li>100% committed to patient privacy and keeping things confidential.</li>
<li>No political activism or anything that could mess with our neutral patient vibe.</li>
<li>Ready to ace a background check and bring strong references.</li>
</ul>
Who We Want: People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You’re here to make a difference, not drama. Who We Don’t Want: No shade, but if you’ve got unprofessional experience, personal struggles that could affect patient care, or you’re not in it for the long haul, this isn’t your spot. As a team we put patients first! Why You’ll Love It:
<ul>
<li>Come embrace the vibes of a cutting-edge office with a tight-knit team.</li>
<li>Grow your skills in a place that’s all about excellence.</li>
<li>Help patients see real progress with game-changing treatment.</li>
</ul>
How to Slide In: Drop your resume and a quick note about why you’re a fit along with it, or email <a href="mailto:careers@serenityhealthcare.com" target="_blank">careers@serenityhealthcare.com</a>. Only the real ones will get a callback. We’re All About Fairness: Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law. Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that’s not you, keep it moving. &nbsp;
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Customer Support Concierge

<h3>Job Description</h3>
Job Description
About the Role
The role of a front desk executive is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. The front desk executive is the first and last impression of the guest's entire experience, so it's important to always maintain a cheerful and positive attitude. A front desk executive is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a front desk executive shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin.
Responsibilities
<ul>
<li>Responsible for all opening and closing procedures of the center.</li>
<li>Responsible for managing the flow of guests in and out of the center and assisting with questions as needed.</li>
<li>Responsible for managing the Reservation Book with regards to the guest's requests and associate's availability.</li>
<li>Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing.</li>
<li>Responsible for maintaining the front of the center, including--but not limited to--restocking product shelves and refilling brochure and card holders.</li>
<li>Responsible for educating guests on current in-center promotions.</li>
<li>Responsible for checking their schedule on a weekly basis.</li>
<li>Responsible for arriving to work on time wearing the appropriate dress code and name tag.</li>
<li>Responsible for following all corporate policies and procedures.Participation in community events and street team marketing when requested.</li>
<li>Participate in all weekly Strut Sessions (If Strut Session is on a day associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month).</li>
<li>Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location.</li>
<li>Responsible for maintaining and exceeding center and individual goals.</li>
</ul>
Qualifications
<ul>
<li>Ability to work flexible days and hours.</li>
<li>Ability to work weekends.</li>
<li>A positive, friendly, upbeat and personable demeanor.</li>
<li>Ability to receive and implement feedback.</li>
<li>An ability to work independently with limited supervision.</li>
<li>Ability to work in a fun, fast-paced environment.</li>
<li>A professional appearance at all times.</li>
<li>A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.</li>
<li>Full understanding of the EWC values, vision and strategy.</li>
<li>Sales experience is required.</li>
</ul>
Job Type: Full-time
Job Types: Full-time, Part-time
Salary: $11.00 to $17.00 /hour
Company DescriptionEuropean Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experiences, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model, and its network of more than 700 centers across the U.S. 
<h3>Company Description</h3>
European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experiences, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model, and its network of more than 700 centers across the U.S.

Guest Service and Sales Associate

<h3>Job Description</h3>
Job DescriptionWho We Are: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Who You Are: All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Front Desk Associate: 
<ul>
<li>Exhibit a positive and upbeat attitude.</li>
<li>Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li>
<li>Pride yourself on your work while being punctual, reliable, and dependable.</li>
<li>Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li>
<li>Act with integrity and show respect to everyone around you.</li>
<li>Exhibit strong communication skills and have an ability to listen and empathize.</li>
<li>Inspire and motivate others to achieve their goals.</li>
<li>Are a quick study with the ability to apply what you have learned during online and hands-on training.</li>
</ul>
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Front Desk Associate also include: 
<ul>
<li>Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a Manager as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals.</li>
<li>Resolve member concerns and escalate to a Manager as needed.</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li>
</ul>
More reasons to join Planet Fitness! 
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Vacation/Sick Time/Holiday Pay</li>
<li>Free Black Card Membership</li>
<li>401(K) and Roth Retirement Savings Plan</li>
<li>Employee perks and discounts</li>
<li>Engaging team-building competitions and social events</li>
</ul>
About Your Qualifications: 
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age or older</li>
<li>Ability to pass a background check</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency</li>
</ul>

Front Desk Associate - Part Time - 2 PM to 10 PM - Monday-Friday

<h3>Job Description</h3>
Job DescriptionJob Description: We are looking for friendly people with experience in the food service industry to join our team! You are passionate about creating exceptional guest experiences through good, quality food and service. With previous experience, you are able to manage multiple priorities and contribute to a friendly and productive team atmosphere. As a member of Huey Magoos restaurant operating team, our Guest Services Team is responsible for quick, efficient, sincere guest service with a positive and pleasant attitude. This position will take orders, suggestive sell, deliver food, receive payment and accurately count back change. Additional duties include ensuring the FOH, including workstations, counters, drink and condiment stations, dining rooms, and restrooms are clean and orderly at all times. Cash tips daily and credit tips applied to weekly pay. Responsibilities: 
<ul>
<li>Hospitality: Creates an emotional bond with the guest by making a connection with them. Recognizes opportunities to exceed a guests expectations, regardless of the circumstance. Displays an energetic and caring attitude just as you would for a guest in your own home. They will remember this and it will lead to repeat visits. This type of interaction with the guest applies in the restaurant or on the phone.</li>
<li>Proper Image: Maintains professionalism in personal appearance, conduct, and in the completion of duties by adhering to all of Huey Magoos policies and procedures. Most importantly, you are the face of our restaurant as you interact with our guests.</li>
<li>Cash Accountability: Ensures all cash and credit cards payments are collected and secured in the prescribed procedures.</li>
<li>Menu: Maintains a thorough knowledge of all menu items, prices, sales techniques, and ordering procedures. Responds to guest feedback with appropriate urgency and professionalism.</li>
<li>Food Quality and Presentation: Double-checks orders, boxes and plates to confirm all food items are prepared accurately according to guest checks. Maintain quality in appearance and presentation according to system standards.</li>
<li>Marketing and Promotions: Assists and implements marketing strategies as directed by the company in the restaurant as well as off-site promotions.</li>
<li>Cleanliness: Maintains appearance and stock of the condiment area, drink station, and takeout counter. Completes all assigned side work duties. Responsible for the general cleanliness and appearance of work area, trash removal, dining room and restrooms before, during and at the end of shift.</li>
<li>Safety Practice: Adheres to established safety rules to ensure customer and employee safety. Maintains alertness to assist in the event of an accident or emergency.</li>
</ul>
Qualifications: 
<ul>
<li>High School Diploma or higher preferred</li>
<li>Previous cashier experience in a fast casual restaurant environment preferred</li>
<li>Ability to efficiently operate point-of-sale system to accurately enter orders and collect cash, make change and process credit payments.</li>
<li>Effective interpersonal skills required.</li>
<li>Must be able to read, write and communicate effectively in English; Multi-lingual a plus.</li>
<li>Ability to work standing for 8+ hours</li>
</ul>
 Complete our short application today!

Guest Services

<h3>Job Description</h3>
Job DescriptionJob Description: We are looking for a friendly person with guest services experience in the food service industry to join our team! You are passionate about creating exceptional guest experiences through good, quality food and service. With previous experience, you are able to manage multiple priorities and contribute to a friendly and productive team atmosphere. As a member of Huey Magoos restaurant operating team, our Guest Services team are responsible for quick, efficient, sincere guest service with a positive and pleasant attitude. This position will take orders, suggestive sell, deliver food, receive payment and accurately count back change. Additional duties include ensuring the FOH, including workstations, counters, drink and condiment stations, dining rooms, and restrooms are clean and orderly at all times. Cash tips daily and credit tips applied to weekly pay. Responsibilities: 
<ul>
<li>Hospitality: Creates an emotional bond with the guest by making a connection with them. Recognizes opportunities to exceed a guests expectations, regardless of the circumstance. Displays an energetic and caring attitude just as you would for a guest in your own home. They will remember this and it will lead to repeat visits. This type of interaction with the guest applies in the restaurant or on the phone.</li>
<li>Proper Image: Maintains professionalism in personal appearance, conduct, and in the completion of duties by adhering to all of Huey Magoos policies and procedures. Most importantly, you are the face of our restaurant as you interact with our guests.</li>
<li>Cash Accountability: Ensures all cash and credit cards payments are collected and secured in the prescribed procedures.</li>
<li>Menu: Maintains a thorough knowledge of all menu items, prices, sales techniques, and ordering procedures. Responds to guest feedback with appropriate urgency and professionalism.</li>
<li>Food Quality and Presentation: Double-checks orders, boxes and plates to confirm all food items are prepared accurately according to guest checks. Maintain quality in appearance and presentation according to system standards.</li>
<li>Marketing and Promotions: Assists and implements marketing strategies as directed by the company in the restaurant as well as off-site promotions.</li>
<li>Cleanliness: Maintains appearance and stock of the condiment area, drink station, and takeout counter. Completes all assigned side work duties. Responsible for the general cleanliness and appearance of work area, trash removal, dining room and restrooms before, during and at the end of shift.</li>
<li>Safety Practice: Adheres to established safety rules to ensure customer and employee safety. Maintains alertness to assist in the event of an accident or emergency.</li>
</ul>
Qualifications: 
<ul>
<li>High School Diploma or higher preferred</li>
<li>Previous cashier experience in a fast casual restaurant environment preferred</li>
<li>Ability to efficiently operate point-of-sale system to accurately enter orders and collect cash, make change and process credit payments.</li>
<li>Effective interpersonal skills required.</li>
<li>Must be able to read, write and communicate effectively in English; Multi-lingual a plus.</li>
<li>Ability to work standing for 8+ hours</li>
</ul>
Complete our short application today!

<h3>Job Description</h3>
Job Description
We are a luxury condominium community located in the heart of North Palm Beach County's most exclusive properties and we are looking for a SUPERSTAR! We are seeking an accomplished professional with exceptional customer service skills, computer competency, and who works independently. If you are a positive team player with a great attitude and a smile on your face, we want you on our team!
Desired Skills:
<ul>
<li>﻿﻿Approach all encounters with Owners, Guests, and Team Members in a friendly, service-oriented manner.</li>
<li>﻿﻿Handle complaints and other related problems. Motivate and maintain good Team Member relations.</li>
<li>﻿﻿Create positive, memorable, and efficient Owner and Guest interactions within the community.</li>
<li>﻿﻿Provide engaging and inspiring service while meeting, or exceeding standards.</li>
<li>﻿﻿Ability to work independently on assigned tasks as well as to accept direction on given assignments.</li>
<li>﻿﻿Strong time management and organizational skills with an emphasis on attention to detail.</li>
<li>﻿﻿Must be able to interact with a diversified group of people both internally and externally.</li>
<li>﻿﻿Strong Owner and Guest service as well as problem solving and decision-making skills.</li>
<li>﻿﻿Must be an energetic self-starter.</li>
<li>﻿﻿Must have a "can do" positive attitude.</li>
</ul>

Luxury Concierge Associate - Part Time

<h3>Job Description</h3>
Job Description
We are looking for a Dental Office Front Desk who is a team player. This position will be responsible for greeting and assisting patients the moment they enter our dental office, make appointments for patients and maintain their accounts. Also, will help coordinate the dentist's schedule and bill patients and their insurance companies. Friendly customer service, dental insurance knowledge, Eaglesoft experience, solid understanding of scheduling both restorative and hygiene. Need to be fluent in English and Spanish.
Pay will be based on experience.

Dental Office Front Desk

<h3>Job Description</h3>
Job Description
This is a part-time weekend position (Scheduled &lt;30 hours per week) 
 
What Makes a McKibbon Hotel Front Desk Night Auditor?&nbsp;
The hotel front desk night auditor is the main person to interact with guests during the overnight hours, typically 11pm -7am. As the face of the property, the night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.&nbsp;
A Day in the Life:&nbsp;
<ul>
<li>Night auditor will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.&nbsp;</li>
<li>You will maintain positive guest relations at all times.&nbsp;</li>
<li>You will resolve guest complaints and ensure guest satisfaction.&nbsp;</li>
<li>You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.&nbsp;</li>
<li>You will process all guest check-ins, and verify registration information with the guest.&nbsp;</li>
<li>You will handle overbooked or 'walked' guests.&nbsp;</li>
<li>Night auditor will accept and record wake-up call requests.&nbsp;</li>
<li>You will communicate pertinent guest information to designated departments/personnel&nbsp;&nbsp;</li>
<li>You will resolve discrepancies on the room status report with housekeeping.&nbsp;</li>
<li>You will train with and learn Food and Beverage operations to fill in as needed.&nbsp;</li>
</ul>
Job Requirements:&nbsp;
<ul>
<li>Previous experience working as a front desk agent or in a similar role&nbsp;</li>
<li>A high school diploma or equivalent vocational training certificate&nbsp;</li>
<li>Experience working at a hotel establishment (highly desired)&nbsp;</li>
<li>Flexible schedule to work 11pm to 7am shifts&nbsp;</li>
<li>Proficiency with computers&nbsp;</li>
<li>Basic math skills&nbsp;</li>
<li>Ability to provide excellent customer service and maintain consistent professional demeanor&nbsp;</li>
<li>The ability to input and access information in the property management system and/or points-of-sale system&nbsp;</li>
<li>Great verbal and written communication skills The ability to create a fun and supportive working environment&nbsp;</li>
</ul>
 
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Hotel Night Auditor

<h3>Job Description</h3>
Job Description
Position: Guest Service Associate (Must have HOTEL experience)
Job description:
Provide excellent guest service in an efficient, courteous professional manner. Must be able to follow company standards with the goal of being an outstanding team member to the company, the guests and the TEAM. Initiate selling strategies to enhance the hotel revenue. This is a 58 room hotel, and everyone is expected to be independent and can effectively work with less supervision.
This is open for Full time and Part time positions.&nbsp;
Times: 7a-3pm, 3p-11p, 11p-7a (subject to change)
PRE REQUISITES
Guest Service Associate have access to guestrooms and property therefore character traits of honesty and trustworthiness are essential to this position. Associates must pass the background check, per company policy. Experience in Hotel a must, and in service, sales, telesales or guest relations type of industry is a plus.
PHYSICAL REQUIREMENT: Must be able to perform physical activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. For this position specifically:
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear clearly.
• Must be able to speak and read English, the ability to communicate in another language may be helpful.
• Must display professionalism, honesty and trustworthiness at all times.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge in:
• Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
• CHOICE ADVANTAGE property management system knowledge preferred
• Reservations procedures including cancellations and "walking" guest
• Phone etiquette and answering procedures, must be able to answer inquiries of shopping, dining, entertainment and travel directions.
• Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
• Manager on Duty functions when necessary or as scheduled.
• Must be able to work on your own without supervision.
Skills:
• Computer literate to thoroughly operate property management system: post charges, make adjustment, compute bills, collect payment, make change and analyze folios.
Abilities:
• Strong leadership skills. Ability to efficiently run the shift with less or no supervision.
• Improve our Review scores by handling guest concerns effectively.
• Multi task, remain associate and guest service oriented.
• Effectively communicate with guests and/or co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
• Assist with guest issues with professionalism, maintaining courteous attitude.

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