<h3>Job Description</h3>
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 
Full time &amp; Part time..
We offer rewarding career opportunities that include: 
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program </li>
</ul>
Our community is looking for a Concierge to join our team.
POSITION SUMMARY
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. 
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required. </li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient. </li>
<li>Greets residents and visitors. Answers inquiries and gives directions. </li>
<li>Collates brochures for the marketing department. </li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. </li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. </li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. </li>
<li>Maintains and keeps desk and entry area neat and organized. </li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators. </li>
<li>Support and report to Office Manager. </li>
<li>Maintains resident forms for miscellaneous credits. </li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures. </li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred. </li>
<li>Two to five years customer service experience and/or training; or equivalent combination of education and experience. Office administrative &amp; Recreational activities for seniors experience is a plus. </li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

Concierge

<h3>Job Description</h3>
Job DescriptionManages the reception area during the night, prepares daily closing reports and carries out day-to-day administrative work, including answering the phone. Maintains safety and quietness in guest areas and is familiar with safety and security. Responsibilities 
<ul>
<li>Posts room charges and taxes to guest accounts </li>
<li>Processes guest charges voucher and credit card vouchers </li>
<li>Post charges to the guest accounts that have not been posted or were incurred on the night audit shift </li>
<li>To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system </li>
<li>Prints and files reservations for the next business day </li>
<li>Verifies all account postings and balances </li>
<li>Verifies that room rates are correct and posts those rates to guest accounts </li>
<li>Is able to function as a front desk agent especially in terms of check-in and check-out procedures </li>
<li>Tracks room revenues, occupancy percentages, and other front office statistics </li>
<li>Prepares a summary of cash, check, and credit card activities </li>
<li>Summarizes results of operations for management </li>
<li>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information </li>
<li>Follow the end of day checklist </li>
<li>Must have complete knowledge of emergency procedures </li>
<li>Balance the day’s charges, making corrections as necessary </li>
<li>Performs wake-up calls </li>
<li>Understand the principles of auditing, balancing, and closing out accounts </li>
<li>Respond to guest needs, special requests and complaints and alert the appropriate manager as needed </li>
<li>Perform nightly balancing of in-room video and long-distance telephone services </li>
</ul>
 Requirements
<ul>
<li>Fluently spoken English </li>
<li>Previous experience in a similar role </li>
<li>Hospitality degree will be considered an advantage </li>
<li>Pleasant and communicative character </li>
<li>Professional attitude and appearance </li>
<li>Reliability and hard work </li>
<li>Great team spirit </li>
</ul>
 Benefits
<ul>
<li>Seasonal or permanent employment </li>
<li>Competitive salary and bonuses </li>
<li>Accommodation and meals </li>
<li>Health insurance </li>
<li>Flight tickets </li>
</ul>

Night Auditor (Cruise Ships)

<h3>Job Description</h3>
Job Description
Ideal candidate must be outgoing and personable &amp; having prior Assisted Living experience is a plus, but not required.
 
DUTIES AND RESPONSIBILITIES
Receptionist provides assistance to residents in a manner conducive to the comfort and safety of residents in accordance with Federal, State, and local regulations, and are delegated the responsibility for carrying out the assigned duties by the ED or other assigned supervisory personnel to assure that the highest degree of quality resident care can be maintained at all times.
 
Education and/or Experience: The ability to read, write, speak clearly and follow
written and oral instructions. 
Certificates, Licenses, Registrations: High School Diploma
Other skills and Abilities: Must be aware and understand the needs of the elderly. 
Must be able to recognize unusual behavior or physical condition of residents and report
those observances to the resident care supervisor. Be thoroughly familiar with all
policies and procedures of the facility. Must be able to manage stress appropriately,
handle multiple priorities, make decisions under pressure, and have strong
organizational skills.
WORK ENVIRONMENT: This job position requires moderate physical demands. Duties may
include frequent walking, stooping/kneeling/bending, lifting/carrying, and pushing/pulling
during work.
ESSENTIAL FUNCTIONS OF THE JOB
<ul>
<li>Ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to.</li>
<li>Responsible for directing inquiries accordingly.</li>
<li>Document any unusual events on the Daily communication Report for each work period.</li>
<li>Greet all residents and visitors in the facility.</li>
<li>Answer incoming phone calls and direct to proper extension or take messages.</li>
<li>Fill out incident reports on residents /visitors as needed.</li>
<li>Receive, sort and deliver facility mail accurately and timely.</li>
<li>Assist with office duties such as typing, mail, etc.</li>
<li>Verify residents fill out the sign in/out form when leaving the facility.</li>
<li>Works cooperatively with facility staff.</li>
<li>Reports to work on time as scheduled and consistently. demonstrate dependability and punctuality.</li>
<li>Know the location and operation of all emergency equipment and systems.</li>
<li>Perform all duties assigned in an effective, timely and professional manner.</li>
<li>Accept assigned duties in a cooperative manner.</li>
<li>Report to work in neat, clean attire and consistently present an appropriate professional appearance according to the uniform policy.</li>
<li>Maintain a professional attitude and consistently work cooperatively with residents, families, supervisor, co-workers and ancillary service providers.</li>
<li>Understand and follow all company policies including the Employee Handbook.</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
ABOUT DRIVE SHACK
Drive Shack is a game-changing innovator in the entertainment industry, offering a refreshing alternative to traditional day and nightlife scenes. At Drive Shack, we don't just provide a place to unwind; we offer a destination where you can be yourself, let loose and create unforgettable memories.
We take pride in crafting exceptional experiences for our guests, from the moment they step through our doors to the time they leave. Our venues feature state-of-the-art technology and offer competitive, social entertainment through golf-related leisure and large-format entertainment, ensuring endless entertainment options for our guests.
We believe that good food and drinks are a vital part of any social outing, which is why we offer a chef-inspired menu and craft cocktails that are sure to tantalize your taste buds. Whether it's a birthday party, corporate event, or just a night out with friends, Drive Shack has everything you need to make your outing truly unforgettable.
 
Responsibilities
Job Purpose
Guest Service (Front Desk) is responsible for creating an inviting atmosphere for guests entering the venue, and providing detailed information about the venue, food and beverage menu, and gaming options. Guest Service should also have a complete understanding of the reservation system in order to keep it organized and communicate details to guests as well as venue staff throughout operations. In addition to responsibilities at the venue entrance and with reservations, Guest Service(Front Desk) should be actively involved with guest hospitality throughout the venue. This is accomplished with awareness throughout each shift, and actively communicating with other staff members in every department.
RESPONSIBILITIES
<ul>
<li>Enthusiastically greet and assist guests, locate event spaces, and answer general questions about the venue</li>
<li>Ensure that guests receive immediate, friendly, and personalized service</li>
<li>Be a brand ambassador and ensure each guest is fully aware of playing and dining options</li>
<li>Communicate clearly, succinctly, and patiently to all guests and teammates</li>
<li>Handle incoming phone calls and direct them to the appropriate parties</li>
<li>Manage and maintain waitlists for hitting bays, assess guest needs, and use salesmanship tools to add value to the guests’ experience</li>
<li>Perform other duties as requested by management</li>
</ul>
 
Qualifications
QUALIFICATIONS &amp; SKILLS
<ul>
<li>Must be friendly, outgoing, and able to work in a fast-paced, high energy environment</li>
<li>Work schedule varies and will include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods</li>
<li>Organizational, teamwork, and multi-tasking skills a must</li>
<li>One or more years of experience working as a front desk agent or similar experience</li>
<li>Experience with a computerized booking system/point of sale system</li>
<li>Bilingual abilities a plus</li>
<li>Excellent oral and written communication skills</li>
</ul>
EDUCATION and/or EXPERIENCE REQUIREMENTS
<ul>
<li>HS Diploma or equivalent.</li>
<li>Familiarity with reservation software and hospitality. </li>
<li>Good communication skills, and experience working with staff on all levels. </li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Ability to stand for hours at a time, including maneuvering up and down stairs.</li>
<li>Ability to travel, unassisted as needed. </li>
<li>Must be able to lift to 25 pounds at-a-time without assistance.</li>
</ul>
Drive Shack is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, our company takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.

Guest Services

<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction.&nbsp; When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule: 
<ul>
<li>Flexible Shifts Available </li>
</ul>
-Morning/Evening/Night
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As a Hotel Desk Clerk, you will:
<ul>
<li>Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations&nbsp;</li>
</ul>
To be a successful Hotel&nbsp;Desk Clerk, you need:
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. </li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time. </li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. </li>
<li>Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette. </li>
<li>Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Hotel Desk Clerk

<h3>Job Description</h3>
Job Description
Hyatt Place Fort Myers at the Forum 2600 Champion Ring Rd. Fort Myers, FL 33905
Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott. 
 Hyatt Place Fort Myers at the Forum 2600 Champion Ring Rd. Fort Myers, FL 33905
Seeking Part Time Night Auditor or Full Time with some 3pm - 11pm shifts.
 THE NIGHT AUDIT POSITION REQUIRES PERVIOUS FRONT DESK HOTEL EXPERIENCE.
Essential Duties and Responsibilities
<ul>
<li>Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly </li>
<li>Registers and processes guests upon arrival and departure</li>
<li>Demonstrates telephone courtesy and professionalism   </li>
<li>Attentively listens to guests and anticipates any additional needs or concerns </li>
<li>Maintains clean and professional appearance of public areas and hotel office   </li>
<li>Uses appropriate selling techniques to maximize revenue and occupancy  </li>
<li>Completes daily management operations reports</li>
<li>Ensures all guest accounts are complete and accurate</li>
<li>Demonstrates a working knowledge of all services and facilities of the hotel and local area</li>
<li>Complies with the hotel's standard operating procedures and policies</li>
<li>Assists in monitoring and upholding procedures for the safety of guests and hotel team members  </li>
<li>Assists team members and other departments as needed to contribute to operational efficiency</li>
<li>Delivers amenities and general assistance to guests as requested</li>
<li>Performs additional responsibilities as assigned by leadership</li>
</ul>
 
Qualifications
<ul>
<li>Strong interpersonal and communication skills</li>
<li>Strong organizational skills and attention to detail</li>
<li>Ability to handle stressful situations with poise and professionalism</li>
<li>Conduct work-related functions in a professional manner </li>
</ul>

Night Auditor | Full Time | Hyatt Place | Fort Myers, FL

<h3>Job Description</h3>
Job Description
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to Hyatt Place Cape Canaveral! We are so glad you are considering us as your future workplace! At Hyatt Place we have 150 rooms, a fitness center, business center, meeting rooms, a pool, and an on-site restaurant. We provide guests with free breakfast in the morning, views of rocket launches from our rooftop and so much more! We are located within reach of Kennedy Space Center, Cocoa Beach, the Wizard of Oz Museum, and the Port all from the comfort of Cape Canaveral, Florida.
About the Role:
Guest Service Representatives | Gallery Hosts are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives | Gallery Hosts become the go-to person for our guests. Guest Service Representatives | Gallery Hosts often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc. Guest Service Representatives | Gallery Hosts will also help with Food &amp; Beverage as need (i.e. barista or bartender duties). Guest Service Representatives | Gallery Hosts must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
 
If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.

Guest Services Representative | Full Time & Part Time | Hyatt Place | Cape Canaveral, FL

<h3>Job Description</h3>
Job Description
We are looking for a Guest Service Representative that has experience specifically in hotels. If you have IHG brand or Opera experience it is preferred. Schedule flexibility is a necessity. Has to be available to work holidays and weekends.
Please see below for the job description. If you you fit these requirements, attach your resume. We will reach out to you if we are interested in you as a candidate.
 
 
Physical Requirements:&nbsp; Must be able to stand for 8 hour shift. Walking and climbing stairs required. &nbsp;Position requires occasional stooping, bending and lifting of up to 50 lbs. &nbsp;May assist guests with luggage on occasion.&nbsp;
Working hours:&nbsp;Will vary dependent on hotel occupancy. Shift work - &nbsp;days and hours may vary from week to week. Ability to work weekends required. May have occasional overtime during special events and full occupancy. &nbsp; Schedule will be dictated by Guest Service Mgr.
Job Duties:
<ul>
<li>Performs check in and check out of guests.&nbsp; Receives payments and allows for proper discounts when applicable.</li>
<li>Answers hotel switchboard and forwards calls appropriately.</li>
<li>Serves as information agent for hotel guests and handles problems and requests as they arise.</li>
<li>Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest.</li>
<li>Responsible for the delivery of mail, packages, and messages to guests.</li>
<li>Responsible for counting bank at the beginning and end of shift to ensure the bank is accurately accounted for.</li>
<li>Responsible for making regular deposits in accordance with the hotel’s deposit procedure.</li>
<li>Other duties as assigned by Guest Service Mgr or as business and demand dictates.</li>
</ul>
Qualifications and Skills needed:
<ul>
<li>Position requires high school diploma or equivalent</li>
<li>Clerical and cash handling experience required.</li>
<li>Must be computer and keyboard proficient.</li>
<li>Must have excellent verbal communication skills.</li>
<li>Excellent customer service skills.</li>
<li>Enthusiastic, out-going personality and interpersonal skills.</li>
</ul>
 
<ul>
<li>Department: Front Desk</li>
<li>Supervisor: Guest Service Manager</li>
</ul>

Experienced Guest Service Representative

<h3>Job Description</h3>
Job Description
At Candlewood Suites®️, we provide a consistent, reliable, and down-to-earth travel experience. We nail the basics – making sure guests have whatever they need, whenever they need it so they can feel genuinely supported during their stay.
Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. Every day is different, but you’ll mostly be: ● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures ● Checking guests in, out and managing any wake-up call requests ● Answering phones and dealing with overnight guest queries ● Running night audit property management systems or manual equivalents ● Performing other duties such as concierge services and special guest requests
What we need from you
● Accounting and mathematics skills for accurate auditing and payment processing ● Cash handling experience for counting and securing bank and processing cash payments ● Computer literacy, including familiarity with PMS software ● Fluency in English and Spanish ● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff ● Customer service experience ● Knowledge of hotel operations, offers, and the local area
What we offer
We give our people everything they need to succeed. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family.
Company DescriptionWaterstone Capital is a real estate investment firm that owns and operates a growing portfolio of Hotels and multifamily properties as well as develops commercial and residential assets in a number of markets across the state of Florida. 
<h3>Company Description</h3>
Waterstone Capital is a real estate investment firm that owns and operates a growing portfolio of Hotels and multifamily properties as well as develops commercial and residential assets in a number of markets across the state of Florida.

Hotel - Night Audit

<h3>Job Description</h3>
Job Description
We are seeking for Event - Guest Services Personnel to become a part of our team!
You will provide top notch guest service to a wide variety of clients. You will be expected to be professional and discreet.
Responsibilities:
<ul>
<li>Maintain a professional attitude and appearance at all times</li>
<li>Respond to guest needs and direct them in the right direction</li>
<li>Identify credentials and direct attendees to the proper location.</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service and guest services</li>
<li>Ability to build rapport with guests</li>
<li>No Felonies</li>
<li>Verbal communication skills</li>
<li>Able to commute to local Orlando venues</li>
</ul>
This is a flexible position with variety of shifts during the week or the weekend.
Company DescriptionChanging people lives is what we do, putting them back to work is how we do it! 
<h3>Company Description</h3>
Changing people lives is what we do, putting them back to work is how we do it!

1,578 Travel & Tourism Jobs