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<h3>Job Description</h3>
Job Description
Join Our Team at Vitality Living as a Concierge at Vitality Living Oasis at Coral Reef Community!
Are you looking for a job where you can make a real difference? A career that allows you to positively impact on the lives of others every single day? If so, we want YOU to be part of our mission to make the world a better place. 
At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is encouraged to be themselves and celebrated for it! Join us today and bring your individuality along!
As a Vitality Living Concierge, you will impact lives by:
<ul>
<li>Maintain basic knowledge of computer software and internet platforms, with typing skills</li>
<li>Manage the reception desk continuously during the assigned period and perform administrative duties.</li>
<li>Graciously greet all visitors and politely assist them as necessary.</li>
<li>Respond to residents’ and family members’ questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate.</li>
<li>Respond and appropriately handle emergencies that may arise in a calm, professional manner.</li>
<li>Maintain Resident and Guest Register.</li>
<li>Promptly answer the telephone, directing calls to appropriate people or relaying messages.</li>
<li>Process payments for Community purchases.</li>
<li>Organize incoming mail and ensure that it is distributed to the appropriate person.</li>
<li>Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiries, including, at a minimum, a call back.</li>
<li>Monitor the resident call system and ensure staff response (if the call system is adjacent to the reception desk).</li>
<li>Monitor the exit alarm system and ensure staff response.</li>
<li>Perform simple, routine maintenance of office equipment.</li>
<li>Compile resident move-in packets.</li>
</ul>
Skills and Qualifications:
<ul>
<li>Must be at least 18 years old.</li>
<li>Highschool diploma or GED.</li>
<li>Ability to speak effectively after groups of customers or team members of the organization.</li>
<li>Demonstrate ability to communicate effectively in English, both verbally and in writing.</li>
<li>Have a basic level of skill and can follow written or verbal instructions.</li>
<li>Have basic technical skills to complete a few repetitive and well-defined duties.</li>
<li>Have a basic knowledge of an organization to answer basic questions.</li>
<li>Must have patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning.</li>
</ul>
Our Benefits Include:
<ul>
<li>Monthly and quarterly perfect attendance bonuses</li>
<li>401k</li>
</ul>
Job Schedule:
<ul>
<li>Part-Time</li>
</ul>
Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

Concierge - Part-Time

<h3>Job Description</h3>
Job DescriptionEARLY MORNING AVAILABILITY - 4:30am Description Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Must Haves Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, and co-workers by telephone, in written form, e-mail, or in person in a timely and efficient manner. Qualifications Must be at least 18 years or older to apply. Responds to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle Must have a friendly, outgoing personality and enjoy social interaction Must have a cooperative, positive and optimistic attitude. Must exhibit enthusiasm for the club and for the job. Must be a patient, courteous listener, and able to show empathy Must have the ability to prioritize and work within a fast paced environment. Abel to work as part of a team Demonstrate excellent problem solving and communication skills Schedule Needs Have flexibility with their schedule Have ability to work weekends, holidays, early morning and /or late evenings Key Responsibilities Greet and provide prompt courteous customer service. Assists members and guest with questions and product selection. Maintain a positive attitude and take initiative. Maintain excellent communication skills: phone, within a team, and between co-workers Maintain product knowledge for products at front desk. Working knowledge of Club Ready so can perform following tasks: PT, Membership, Pilates, Stretch and Merchandise Sales Provide answers to simple billing inquiries. Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture. Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness. Daily Procedures Answer any questions, providing information about the club, class schedule, instructors and trainers, etc. Utilize cash and Club Ready POS system management Receive and process membership and service payments Guide customers with regards to the latest club promotions, discounts, and/or special events. Receive deliveries and ensures they are taken to their proper destination within the club. Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards Daily Expectations Maintain cleanliness of the desk, desk area, and lobby No personal tasks (i.e. texting, emailing, web surfing, personal phone calls Keep front desk area (top and behind) and lobby neat and tidy Stay up to date on interdepartmental communication emails Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club Have a pleasant demeanor when addressing all members and guesst entering and leaving the club When greeting members and guests in person or on the phone, voice is always smiling. Make eye contact when speaking to members and guests. Follow and complete Opening and Closing checklists provided.

Front Desk Attendant for Opening Shift Miami Beach Flagship Location

<h3>Job Description</h3>
Job Description
Welcome to DoubleTree Tampa Rocky Point Waterfront! We're thrilled that you're considering joining our team. At DoubleTree, we offer a range of amenities including 291 comfortable rooms, a well-equipped fitness center, a business center, versatile meeting rooms, an inviting outdoor pool, and a popular on-site restaurant. Situated in Tampa, Florida, our hotel provides convenient access to Clearwater Beach, Tampa International Airport, and Downtown Tampa, all while enjoying the serene beauty of our waterfront location. Come be a part of our exceptional team and help us deliver outstanding experiences to our guests!
We are in search of an experienced Front Desk Agent with open availability. Hilton PEP experience highly preferred. We offer competitive wages that commensurate with experience. The position is for 3-11PM shift and start as a PT position with hours increasing during busy season.
Start pay $16.00-17.00 an hour and commensurate with experience.
We are seeking a friendly and professional Front Desk/Guest Service Agent to join our team. You will be the first point of contact for our guests and provide exceptional customer service. If you have excellent communication skills, a positive attitude, and enjoy working in a fast-paced hospitality environment, we would love to hear from you. This position will also be required to drive the shuttle van on occasion so must have a valid driver's license and be comfortable driving a work van.
Duties: - Greet and welcome guests upon arrival with a warm and friendly demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Answer phone calls and respond to guest inquiries in a timely manner - Handle guest requests and resolve any issues or complaints promptly - Process payments and maintain accurate records of guest transactions - Assist with night audit duties as needed - Maintain a clean and organized front desk area
Experience: - Previous experience in a customer service role, preferably in the hospitality industry - Strong phone etiquette and communication skills - Multilingual abilities are a plus - Familiarity with hotel management software systems - Knowledge of front desk operations and guest services
Benefits: - Competitive pay based on experience - Opportunities for career advancement within the hospitality industry
If you are looking for an exciting opportunity to work in a dynamic hotel environment where you can make a positive impact on guests' experiences, please apply with your resume. We look forward to hearing from you!
Job Type: Full-time
Expected hours: 40 per week
Benefits:
 
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>

Guest Services Representative-DoubleTree Tampa Rocky Point Waterfront

<h3>Job Description</h3>
Job Description
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to Hyatt Place Cape Canaveral! We are so glad you are considering us as your future workplace! At Hyatt Place we have 150 rooms, a fitness center, business center, meeting rooms, a pool, and an on-site restaurant. We provide guests with free breakfast in the morning, views of rocket launches from our rooftop and so much more! We are located within reach of Kennedy Space Center, Cocoa Beach, the Wizard of Oz Museum, and the Port all from the comfort of Cape Canaveral, Florida.
About the Role:
Guest Service Representatives | Gallery Hosts are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives | Gallery Hosts become the go-to person for our guests. Guest Service Representatives | Gallery Hosts often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc. Guest Service Representatives | Gallery Hosts will also help with Food &amp; Beverage as need (i.e. barista or bartender duties). Guest Service Representatives | Gallery Hosts must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
 
If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.

Guest Services Representative | Full Time & Part Time | Hyatt Place | Cape Canaveral, FL

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>401(k) matching</li>
</ul>
 We are seeking a qualified and caring Dental Front Desk to join our amazing team at Porto Fino Dental! You will perform clerical and administrative functions in order to drive company success. Great benefits along. We work hard to increase value for our patients, improve their experience with us and build lasting relationships. If youre friendly, outgoing, and committed to creating a fantastic dental experience, we want to hear from you! Responsibilities: 
<ul>
<li>Greeting patients</li>
<li>Checking patients In and Out</li>
<li>Insurance verification</li>
<li>Collecting payments</li>
<li>Schedule appointments</li>
<li>Confirm appointment</li>
<li>Answer inbound telephone calls</li>
<li>Monitor emails</li>
<li>Perform all other tasks</li>
</ul>
Qualifications: 
<ul>
<li>Be a great fit with our core values and culture</li>
<li>Deliver exceptional service and experience to our patients</li>
<li>Be comfortable working in an all-digital (Charting and forms) environment </li>
<li>Previous experience in Dental Office Front Desk</li>
<li>Ability to prioritize and multitask</li>
<li>Excellent written and verbal communications skills</li>
<li>Strong attention to details and organization skills</li>
</ul>
Compensations and Benefits: 
<ul>
<li>The best work environment in dentistry</li>
<li>Medical Insurance</li>
<li>Internal Dental benefit</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Retirement 401K with employer match</li>
<li>Lunch for birthdays and team meeting</li>
<li>Uniforms</li>
<li>Professional development opportunities</li>
<li>Continued education</li>
</ul>
Because we offer an exceptional work environment, we partner with and hire only team players with exceptional attitude, commitment and self-motivation. We understand that our team is the greatest asset of our growing organization. We invest in our teams and provide mentoring for career development and in areas outside of practice. Schedule: 
<ul>
<li>Full Time</li>
<li>Monday to Thursday 7:30am - 4:30pm</li>
<li>Expected Hours 32 per week</li>
<li>Every other Friday</li>
</ul>

Dental Front Desk Staff

<h3>Job Description</h3>
Job Description
Position Summary: Responsible for ensuring all aspects of the check in and check out process are handled in an organized and efficient manner including collecting co-pays, deductibles, and patient balances, obtaining credit card on file agreements, and scheduling follow up appointments, diagnostic testing, and specialty injection appointments. The Rep is responsible for preparing paperwork at the start and end of the clinic day, to include verifying all charge slips have been completed, batching daily collections, reconciling missing tickets, creating claims (if applicable), and maintaining correct balance in cash box
Qualifications: High School Diploma. 2 years experience in a medical environment.
Key Responsibilities:
· Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.
· Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.
· Informing patients of any delays in clinic/wait times.
· Providing patient with the intake tablet and instructions on how to use the tablet.
· Assist patients having difficulty using the tablet.
· Ensuring the patients have completed all the required intake information.
· Obtain and ensure the patient’s photo identification and insurance card(s) match the information in the patient’s Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes.
· Verifying a valid authorization is present in the patient’s account in Athena.
· Ensuring the patient’s insurance benefits have been verified within the past 90 days.
· Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.
· Inform patients of credit card on file process and obtain signed agreements.
· Begin check in process in Athena.
· Print any financial agreements or advanced beneficiary notices and obtain patient’s signature.
· Upload any outside patient’s imaging cd’s into Medview PAC’s system.
· Preparing all paperwork for next day’s clinic.
· Schedule patients follow up appointments
· Complete end of day batches.
· Process any required disability form payments.
· Scan daily batches in Z drive and forward any documents for scanning to Patient Records.
· Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved.
· All other duties as assigned.
At FOI our goal is to provide our patients with world-class orthopedic care. 
  
Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. 
What we offer: 
<ul>
<li>
Full time opportunities available, with room for career growth and advancement. 
</li>
</ul>
<ul>
<li>
Excellent job security and stability, to promote an optimal work life balance. 
</li>
</ul>
<ul>
<li>
Be part of this dynamic and growing high level Front Desk team! 
</li>
</ul>
Orthopaedic Solutions Management is a Drug Free Workplace
We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Front Desk Representative - South Tampa

<h3>Job Description</h3>
Job Description
 
Summary
Front desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center.
Duties and Responsibilities
<ol>
<li>Courteously answers telephones and directs calls to appropriate staff.</li>
<li>Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.</li>
<li>Checks in and out patients in a timely, accurate, and professional manner.</li>
<li>Records demographics in Electronic Health Record (EHR) system.</li>
<li>Verifies patients’ insurance information, addresses and telephone numbers to ensure proper billing and accuracy.</li>
<li>Confirms patients’ appointments.</li>
<li>Collects co-payments from patients.</li>
<li>Provides excellent customer service for patients and visitors.</li>
<li>Types, records, reports, and correspondences. May use Windows XP for these tasks.</li>
<li>Receives and routes messages and documents.</li>
<li>Schedules follow-up physician appointments. </li>
<li>Processes and maintains medical records of clinic patients in a manner consistent with medical, administrative, ethical, legal and regulatory requirements.</li>
<li>Maintains medical records using Electronic Health Records (EHR)</li>
<li>Breaks down discharged patients’ records to upload them properly into EHR.</li>
<li>Properly uploads past medical records.</li>
<li>Logs in and out physician orders.</li>
<li>Processes and scans patient documents into the EHR</li>
<li>Maintains documents in locked cabinets/room to assure confidentiality of patient information.</li>
<li>Monitors check in and check out of patient charts by corresponding professional staff.</li>
<li>Stamp all subpoenas and other attorney requests with the received dated and email them to corporate office.</li>
<li>Assists other staff members when needed.</li>
<li>Ensures effective patient flow to reduce patient wait time.</li>
<li>Ensure that all HIPAA/ OSHA standards are in compliance.</li>
<li>Performs other duties as assigned</li>
</ol>
Qualifications
Education/Experience:
<ol>
<li>Must have High school diploma or equivalent.</li>
<li>Prior experience in a clinical setting or clerical position.</li>
<li>MS Office programs experience.</li>
</ol>
Skills:
<ol>
<li>Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.</li>
<li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li>
<li>Ability to work with individuals within and outside the organization, in professional and courteous manner.</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Understand written sentences and paragraphs in work related documents.</li>
<li>Strong ability to use independent judgment and initiative.</li>
<li>Organized and able to manage competing priorities.</li>
<li>Resourcefulness in problem solving. </li>
<li>Actively look for ways to help people.</li>
<li>Strong written and verbal communications skills.</li>
<li>Knowledge of medical terminology.</li>
<li>Must be extremely detail oriented.</li>
<li>Strong organizational and interpersonal skills.</li>
<li>Knowledge of EHR.</li>
<li>Bilingual skills preferred (English/Spanish or English/Creole).</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Experience using credit card processing machines.</li>
</ol>

Front Desk-MR

<h3>Job Description</h3>
Job Description
Overview

Out Commitment to Service:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
 
Responsibilities
Job Summary:
 Under the direction of the Player Development Manager, this professional is responsible for building relationships with new and current customers. Acquiring a strong knowledge of Unity Card rewards program that include daily promotions as well as all upcoming promotions. This will all be achieved through interactions with customers on the casino floor, at special events; as well as by phone and email.
GENERAL DUTIES:
<ul>
<li>Consistently support Seminole Gaming’s culture and team philosophy throughout the property, conduct personal behavior that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication</li>
<li>Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the best result in Team Member/guest satisfaction while at the same time maintaining financial responsibility</li>
<li>Promote positive public relations and create an enjoyable atmosphere for all</li>
<li>Inspect and ensure a clean, safe working environment. Notify appropriate departments to handle deficient situations</li>
<li>Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance</li>
<li>Maintain confidentiality of all Seminole Gaming’s trade secrets and proprietary information including business processes, guest lists, marketing plans and all other confidential information</li>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication</li>
<li>Ensure prompt and discrete notification to management and/or the Ethics Hotline (954-585-5103) of any observation of illegal acts or internal ethics violations</li>
</ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include, but are not limited to, the following:
<ul>
<li>A positive attitude.</li>
<li>Exceptional guest service skills.</li>
<li>Outstanding phone etiquette.</li>
<li>Excellent interpersonal skills.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Ability to multi-task and make quick decisions in a stressful environment.</li>
<li>The candidate must also be self-motivated, flexible, adaptable and able to work independently.</li>
<li>Meet and greet customers (slot &amp; table).</li>
<li>Identifies new gaming customers.</li>
<li>Invite new and current customers to qualified events / promotions.</li>
<li>Educate customers on Unity Card rewards program.</li>
<li>Attend on and off property events.</li>
<li>Educate customers on casino amenities restaurants, slots machines, table games, &amp; casino credit.</li>
<li>Ensure all policies and procedures are followed and compliant with SGA standards.</li>
<li>Handle crowd control effectively with consideration for our guests.</li>
<li>Must be able to make sound complimentary decisions based on tracked customer play.</li>
</ul>
 
Qualifications
QUALIFICATIONS:
<ul>
<li>Bilingual (Spanish/English) preferred.</li>
<li>Bachelor’s degree preferred and/or combination of education and work experience.</li>
<li>Minimum of 1 year of experience as a VIP Service Host, Casino Host, or equivalent preferred.</li>
<li>Minimum 2 years of guest service experience required, or an equivalent combination of education and experience.</li>
<li>Experience in casino and/or hotel environment preferred.</li>
</ul>
WORK ENVIRONMENT:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, secondhand smoke and excessive noise.</li>
<li>The casino is open 24 hours a day, 7 days a week, 365 days a year. You may be required to work on any of the days the casino is open including weekends and holidays.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to public.</li>
<li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
</ul>
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

PLAYER DEVELOPMENT REPRESENTATIVE - CASINO - FT

<h3>Job Description</h3>
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$15 - $17 hourly
Responsibilities:
<ul>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Handle customer complaints as necessary</li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
<li>High school diploma, GED, or equivalent</li>
</ul>
About Company 
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners. We have amazing benefits, 401(k), and a positive environment with a great opportunity for advancement.

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job Description
Join Our Team Today! 
Are you detail-oriented, dependable, and looking for a part-time opportunity in hospitality? Fairfield Inn &amp; Suites is seeking an experienced Night Auditor to join our team for Saturday overnight shifts. This role is perfect for someone who enjoys working independently, ensuring smooth hotel operations, and providing excellent guest service during the quiet hours. 
 
Benefits &amp; Perks
<ul>
<li>Marriott team member discounts worldwide </li>
<li>Paid time off (PTO)</li>
<li>401(k) with 4% company match after 90 days</li>
<li>Bonus potential</li>
<li>Be part of a fantastic, supportive team environment!</li>
</ul>
 
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Perform guest registrations (check ins &amp; check outs), room assignments, and special requests</li>
<li>Knowledge of daily hotel operations, policies, procedures, and internal rules</li>
<li>Knowledge of Brand’s operating systems and Brand’s customer loyalty programs</li>
<li>Knowledge of guest rooms, locations, amenities, features, and all other services offered</li>
<li>Knowledge of room rates, packages, discounts, and promotions</li>
<li>Ensure proper credit when checking out guest(s) and handle late charges accordingly</li>
<li>Knowledge of cash handling and bank procedures to check out all guest(s)</li>
<li>Bank out at end of shift by following drop procedures</li>
<li>Email daily reports to accounting office</li>
<li>Answer phones, handle mail, and take messages</li>
<li>Assist guests with problems and questions; ensure all guest problems are resolved</li>
<li>Knowledge of the city, local area, and attractions</li>
<li>Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry</li>
<li>Know all emergency procedures and the proper action to take</li>
<li>Operate safe deposit boxes</li>
<li>Inspect conference rooms, common areas and public restrooms to ensure cleanliness</li>
<li>Perform security walks of hotel</li>
<li>Investigate and address noise/party issues</li>
<li>Set up, prepare, and maintain breakfast area</li>
</ul>
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
COMPETENCIES:
<ul>
<li>Strong computer software skills</li>
<li>Excellent communication both verbal and written</li>
<li>Dependable and guest-focused</li>
<li>Strong time management and problem solving skills</li>
</ul>
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience in a Front Desk or Night Audit role 
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references
 
SUPERVISORY RESPONSBILITY
This position doesn’t manage any staff members.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
 
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
 
WHO WE ARE 
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. 
To learn more about our growing company, please visit <a href="http://www.lodgco.net" target="_blank">www.lodgco.net</a>
 
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

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