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<h3>Job Description</h3>
Job Description
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Purpose
This position is responsible for sales activities associated with the Room Service operation to include; assisting guest in the selection of menu items; upselling food, beverages, after dinner beverages and desserts; taking and processing orders; maintaining records.
Essential Functions and Responsibilities
<ul>
<li>
Maintains Room Service tracking and control records and files
</li>
<li>
Stays informed of status of menu item availability
</li>
<li>
Assists guests with selection of food, beverage, wine, dessert and specialty items
</li>
<li>
Makes knowledgeable recommendations regarding selection of food, beverages, wines desserts and after dinner beverages to ensure guest satisfaction, while attempting to produce maximum revenue form sale
</li>
<li>
Takes and processes room service orders in a timely manner according to Loews standards
</li>
<li>
Completes Room Service paperwork to ensure proper billing of all charges to appropriate guest account
</li>
<li>
Responds to complaints regarding room service orders in appropriate manner according to Loews standards
</li>
<li>
Posts Amenity charges to guest accounts
</li>
<li>
Distribute amenities to server by confirming guest room number of guest
</li>
<li>
Dispatch bussers/ server to handle guest requests
</li>
<li>
Call back guest to confirm guest satisfaction with food quality and service
</li>
<li>
Other duties as assigned
</li>
</ul>
Supportive Functions and Responsibilities
<ul>
<li>
Promotes and applies teamwork skill at all times
</li>
<li>
Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance
</li>
<li>
Is polite, friendly, and helpful to all guests, management and fellow employees
</li>
<li>
Attends all appropriate hotel meetings and training sessions
</li>
<li>
Maintains cleanliness and excellent condition of equipment and work area
</li>
<li>
Executes emergency procedures in accordance with hotel standards
</li>
<li>
Complies with required safety regulations and procedures
</li>
<li>
Complies with hotel standards, policies and rules
</li>
<li>
Recycles whenever possible
</li>
<li>
Remains current with hotel information and changes
</li>
<li>
Complies with hotel uniform and grooming standards
</li>
</ul>
Qualifications
<ul>
<li>
Knowledge of food and beverage terminology, ability to learn upselling and order taking procedures
</li>
<li>
Exceptional guest service and telephone skills
</li>
<li>
Computer skills, ability to operate basic office equipment
</li>
<li>
Effective organizational and communications skills
</li>
<li>
Ability to work flexible schedule to include weekends and holidays
</li>
</ul>
Education: 
<ul>
<li>
High School Diploma or equivalent
</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Room Service Order Taker Overnight

<h3>Job Description</h3>
Job DescriptionFront Desk Agent
As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
<ul>
<li>You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.</li>
<li>Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.</li>
<li>You will report to the Front Office Manager or Front Office Supervisor.</li>
<li>A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.</li>
</ul>
Education &amp; Experience
Hotel experience is always a plus! Applicants should have:&nbsp;
<ul>
<li>A combination of education and experience.</li>
</ul>
What You’ll Need to Succeed
<ul>
<li>Eligible to work in the United States</li>
<li>Ability to read, write, and communicate effectively in English</li>
<li>Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations</li>
<li>Availability to work a flexible schedule, including evenings, weekends, and holidays if needed</li>
<li>A warm, professional demeanor that reflects HVMG’s Culture of Excellence </li>
</ul>
Why Our Associates Love HVMG
<ul>
<li>Career growth opportunities across our nationwide portfolio</li>
<li>Flexible scheduling&nbsp;</li>
<li>Access up to 40% of your earned wages before payday with PayActive </li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Full healthcare benefits: medical, dental, and vision</li>
<li>401(k) with guaranteed 4% match and no vesting period</li>
<li>Exclusive hotel and food &amp; beverage discounts</li>
</ul>
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG&nbsp; is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Front Desk Agent

<h3>Job Description</h3>
Job Description
Join Performance Optimal Health as a Front Desk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health—exercise, nutrition, recovery, and stress management—we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority. 
With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Front Desk/Healthcare Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing. 
Cornerstones 
Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions: 
<ul>
<li>We care from the core </li>
</ul>
<ul>
<li>We sweat the small stuff </li>
</ul>
<ul>
<li>We are teachers &amp; scholars </li>
</ul>
<ul>
<li>We take ownership </li>
</ul>
<ul>
<li>We huddle </li>
</ul>
Key Responsibilities 
<ul>
<li>Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing. </li>
</ul>
<ul>
<li>Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests. </li>
</ul>
<ul>
<li>Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems. </li>
</ul>
<ul>
<li>Address client inquiries, feedback, and concerns promptly, escalating when necessary. </li>
</ul>
<ul>
<li>Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan). </li>
</ul>
<ul>
<li>Promote additional services and products to enhance client engagement with the Performance Optimal Health model. </li>
</ul>
<ul>
<li>Maintain a clean, organized, and welcoming workspace with attention to detail. </li>
</ul>
<ul>
<li>Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience. </li>
</ul>
<ul>
<li>Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy. </li>
</ul>
<ul>
<li>Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels. </li>
</ul>
Requirements
Qualifications:
<ul>
<ul>
<li>Exceptional customer service skills and a passion for client care. </li>
</ul>
<ul>
<li>Strong organizational, analytical, multitasking, and communication abilities. </li>
</ul>
<ul>
<li>Experience with Apple and Windows products, Microsoft Teams, and relevant software. </li>
</ul>
<ul>
<li>Familiarity with EMR and CRM systems. </li>
</ul>
<ul>
<li>Ability to manage multiple situations with poise and confidence. </li>
</ul>
<ul>
<li>Self-starter with a strong work ethic and openness to new ideas. </li>
</ul>
</ul>
Bonus Skills:
<ul>
<ul>
<li>Associate degree in a related field. </li>
</ul>
<ul>
<li>Experience with Mindbody Online, Optimis, or Duxware systems. </li>
</ul>
<ul>
<li>Proficiency in calendar management and scheduling. </li>
</ul>
</ul>
Benefits
Benefits at a full-time status:
<ul>
<li>Medical/Dental/Vision</li>
<li>401K+ Match</li>
<li>Growth potential within the organization.</li>
<li>Access to facilities at all locations.</li>
<li>Internal and external discounts.</li>
<li>Fun atmosphere.</li>
<li>Continuing education stipend </li>
</ul>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Front Desk/Healthcare Coordinator

<h3>Job Description</h3>
Job Description
Essential Functions: Provide front desk support, greet, and assist visitors, answer telephone calls, and basic administrative support as needed.
Responsibilities:
<ul>
<li> Answers telephone and gives information to callers, takes messages, or transfers calls to appropriate individuals</li>
<li> Opens incoming mail and routes mail to appropriate individuals. </li>
<li>Schedules appointments, maintains calendars and coordinates conferences and meetings.</li>
<li>Maintains general files, files correspondence, and other records.</li>
<li>Utilizes office equipment, copier, and facsimile, makes copies of correspondence and other printed matter</li>
<li>Arranges travel schedules and reservations.</li>
<li>Greets and welcomes visitors, determines the nature of business, handles routine inquiries, and directs them to the appropriate person.</li>
<li>Compiles and maintains lists and records electronically and manually.</li>
<li>Mail newsletters, promotional material, or other information</li>
<li>Orders and dispenses office supplies.</li>
<li>Interacts with all levels of staff, directors, managers, and employees. </li>
<li>Handles special projects as assigned.</li>
</ul>
Education / Skills / Work Experience Required:
<ul>
<li> High school diploma required, post-secondary schooling in a related field preferred.</li>
<li> Excellent customer service skills required.</li>
<li> Effective communication and interpersonal skills required. </li>
<li> Knowledge of computer with Microsoft Office, Word, Excel, PowerPoint, &amp; Outlook</li>
<li> Knowledge of the English language including the meaning and spelling rules of composition and grammar</li>
<li> Bilingual preferred </li>
<li> A Valid Driver’s License is required. </li>
<li>Working Conditions:</li>
</ul>
<ul>
<li>Indoor business environment</li>
<li>May work long hours to complete tasks.</li>
<li>Extensive computer usage</li>
</ul>

FRONT DESK ATTENDANT

<h3>Job Description</h3>
Job DescriptionDogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales &amp; Client Experience Coordinator&nbsp;— someone who is more than just a friendly face. This role is all about owning the customer experience, closing the sale, and nurturing relationships with pet parents&nbsp;from the very first hello. You’ll be the go-to person&nbsp;for first impressions, tours, meet-and-greets, and follow-ups. You won’t just answer phones — you’ll be responsible for driving the growth of our daycare by ensuring every lead is followed up with every day. Yes, you can bring your dog to work (after training)! But we’re also looking for someone serious about sales, service, and relationship-building. What You’ll Be Responsible For:Lead Generation &amp; Sales
<ul>
<li>Own the sales process&nbsp;from first contact to tour to conversion.</li>
<li>Schedule and host meet &amp; greets&nbsp;with prospective clients.</li>
<li>Follow up with every lead, every day&nbsp;— text, call, email — until you get a yes or a no.</li>
<li>Build trust with pet parents and help them feel confident choosing Dogtopia.</li>
<li>Achieve monthly sales and conversion goals with support from your team leader.</li>
</ul>
Client Experience &amp; Communication
<ul>
<li>Be the face and voice&nbsp;of Dogtopia — in person, on the phone, via email and text.</li>
<li>Greet every pet parent with energy, positivity, and professionalism.</li>
<li>Respond quickly and helpfully to all inquiries.</li>
<li>Build and maintain long-term relationships with our dog-loving community.</li>
</ul>
Organization &amp; Cleanliness
<ul>
<li>Keep the front-of-house space clean, organized, and running smoothly.</li>
<li>Manage retail, first aid, and cleaning supply inventory.</li>
<li>Support a safe and joyful environment by monitoring dog behavior and escalating issues as needed.</li>
</ul>
What We Offer:
<ul>
<li>Bring your dog to work — seriously!</li>
<li>Training in dog behavior, handling, and customer service.</li>
<li>Opportunities for growth and advancement.</li>
<li>A positive team culture that feels like family.</li>
<li>Flexible scheduling and competitive wages.</li>
<li>Ongoing education and certification opportunities.</li>
</ul>
Now that we have the fun out of the way let’s get into what you can offer us.&nbsp;
What You Bring:
<ul>
<li>A passion for dogs and&nbsp;people.</li>
<li>A natural knack for sales and customer service.</li>
<li>Strong communication skills — written and verbal.</li>
<li>Attention to detail, follow-through, and organization.</li>
<li>A proactive attitude and a team-first mindset.</li>
<li>Comfort with technology and basic data entry.</li>
</ul>
Please take a moment and watch this short video to learn more about the brand: <a href="https://www.youtube.com/watch?v=9FONo1u85eY&amp;nbsp" target="_blank">https://www.youtube.com/watch?v=9FONo1u85eY&amp;nbsp</a>;
Job Types: Full-time, Part-time &nbsp;
Ability to commute/relocate. &nbsp;
Work Location: In person
 We use eVerify to confirm U.S. Employment eligibility.

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionDescription:
About Pelican Bay Foundation
Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area’s largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region.
 
The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, three racquets’ facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land.
 
About the Position
We are seeking a full-time seasonal position as an Assistant Racquets Professional responsible for assisting in the operations of the Racquets operations (Tennis &amp; Pickleball) at Pelican Bay Park. This includes program services, lessons, events, tournaments, open play, general court maintenance, and other duties involved in the full operation of a large facility. This position reports directly to the Head Racquets Professional.
 
What You'll Do
<ul>
<li>Interact with members, guests, and Foundation team members, creating a friendly and positive atmosphere.</li>
<li>Work closely with Head Racquets Professional and Director of the Community Center and Racquets in creating, orchestrating, and implementing a weekly program of tennis group lessons and instructional programs, our members.</li>
<li>Teach between 12-15 hours per week of Tennis and Pickleball programs, events and/or lessons.</li>
<li>Work a minimum of 20 hours per week as a Pickleball Open Play Court Monitor, leading member groups through leveled play and positive play experiences.</li>
<li>Assist in upkeep and maintenance of Pickleball and eight clay tennis courts at Pelican Bay Park.</li>
<li>Teach Tennis and Pickleball Classes including, but not limited to Cardio Tennis, Learn Play Tennis Fast, Pelican Play, Leveled Clinics, 3.0, 3.5, 4.0 etc. Team Drill and Play, Ball Machine Drills with a Pro. etc. Pickleball Ratings, Clinics, Leagues, Intro to Pickleball, drill groups and other surrounding activities.</li>
<li>Be an active member of the Joola Professional Pickleball Team, acting as a brand ambassador through certified coaching, playing and teaching experiences.</li>
<li>Maintain operation of designated software programs.</li>
<li>String Tennis Racquets and Service Pickleball paddles as needed.</li>
<li>Assist in Monthly inventory.</li>
<li>Ensure compliance with safety training and awareness.</li>
<li>Attend First Aid/CPR/AED training – be able to perform as needed.</li>
<li>Other duties as assigned by Director of Community Center and Racquets.</li>
</ul>
Requirements:
Skills &amp; Experience
<ul>
<li>PTR/PPR/ RPO/ USPTA Certifications required or acquired in the first 90 days of employment.</li>
<li>Extensive Knowledge of Tennis and Pickleball Programming.</li>
<li>Experience with Northstar preferred.</li>
<li>Outstanding coach willing and able to coach at all levels and ages.</li>
<li>Have a passion for Racquets and aspirations to become a Head Pro.</li>
<li>Tennis Clay Court Maintenance knowledge a plus.</li>
<li>Positive, well-mannered attitude and demeanor.</li>
</ul>
Education
<ul>
<li>Minimum high school diploma/GED or equivalent. Associate or bachelor’s degree preferred, or any combination of education, training, and 5 years related administrative experience and a service background.</li>
</ul>
We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment.
 
All eligible regular employees are offered the following benefits:
<ul>
<li>Generous Paid Time Off (PTO) &amp; Paid Holidays</li>
<li>Medical, Dental, and Vision options on the first of the month following 30 days from your start date</li>
<li>401k with excellent employer match from Safe Harbor</li>
<li>Free Team Member Meals</li>
<li>Team Member Referral Bonus</li>
<li>Company Paid Group Life, Disability and AD&amp;D</li>
<li>Company Paid Employee Assistance Program</li>
<li>Company-provided uniforms</li>
</ul>
Every team member joining our Foundation will share our Core Values:
<ul>
<li>Welcoming: Help build and embrace a sense of community and belonging for all.</li>
<li>Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement.</li>
<li>Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points.</li>
<li>Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect.</li>
</ul>
Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace

Assistant Racquets Professional (Full-Time Seasonal)

<h3>Job Description</h3>
Job Description
GENERAL DESCRIPTION
Under general supervision, a Facility Attendant oversees the proper use of City of Apopka parks and recreational facilities; provides physical set-up arrangements for classes, meetings, activities, and public and private functions in community facilities and assists the public and staff in their use of the facilities. Work is performed under the supervision of the Recreation Manager, or designee in accordance with established methods, schedules, and procedures. 
 
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Open and close parks and recreation facilities according to posted hours or confirmed reservations.</li>
<li>Monitor and administer park and recreation facility reservations.</li>
<li>Monitor splash pad pump equipment and report issues immediately to a supervisor.</li>
<li>Responsible for assisting with the maintenance and upkeep of the parks. Performs custodial work, such as emptying trashcans, cleaning restrooms, and picking up trash around the assigned facility and stock restroom supplies as needed.</li>
<li>Performs setups and breakdowns for events, activities, programs, and shows, as needed.</li>
<li>Ensures facility use is in accordance with rules and regulations. Reports safety hazards and necessary equipment repairs immediately to a supervisor.</li>
<li>Operates basic audio/visual equipment at rental facilities.</li>
<li>Performs any other duties or tasks that may be assigned.</li>
</ul>
 
KNOWLEDGE, SKILLS &amp; ABILITIES
<ul>
<li>Ability to communicate in both orally and in writing with customers and staff.</li>
<li>Ability to take emergency measures necessary to insure the well-being of facility users.</li>
<li>Ability to safely operate a utility cart or golf cart.</li>
<li>Ability to sweep, rake, mop, pick up trash, test pool water, and empty trash cans.</li>
<li>Ability to operate basic powered hand equipment, such as leaf blowers, weed eaters, and edgers.</li>
<li>Ability to understand and follow oral and written instructions, event plans, and facility layouts.</li>
<li>Ability to work evenings, weekends, and holidays.</li>
</ul>
 
MINIMUM QUALIFICATIONS
<ul>
<li>High School diploma or equivalent is desirable.</li>
<li>Customer service experience is desirable.</li>
<li>Must possess a valid State of Florida driver's license. </li>
</ul>
 
EQUIPMENT USED
 
Basic audio/visual equipment, leaf blower, weed eater, edgers, rake, broom, mop, utility/golf carts, and communication equipment.
 
PHYSICAL REQUIREMENTS
Work requires frequent walking, lifting of 50 pounds, bending, stooping, pushing, pulling, standing, sitting, kneeling, crawling, and climbing. 
 
JOB LOCATION
May work at any and all City of Apopka Park and Recreation facilities, or offsite recreation facilities for programs, as assigned.
 
DISCLAIMER:
The City of Apopka reserves the right to fill positions prior to the closing date and also reserves the right to close the posting prior to the date indicated. Positions will be filled by competitive selection from among categories of qualified and available candidates. It is the policy of the City of Apopka to give first consideration to all employees and other internal applicants prior to considering external (outside) applicants. Applicants should expect a starting salary at the minimum of the pay grade range; applicants with exceptional qualifications and/or experience may be eligible for a rate of pay which is higher than the range minimum upon approval by Administration. Your social security number is requested for the purpose of payroll eligibility verification, processing employment benefits, applicant and employee background checks, and income reporting and will be used solely for those purposes. The City of Apopka participates in E-Verify. Employers are required by federal law to verify the identity and employment eligibility of all persons hired to work in the United States. We utilize the E-Verify system to process our new hires. We provide information to the Social Security Administration and, if necessary, the Department of Homeland Security with Information from each new employee's Form I-9 to confirm work authorization.

Facility Attendant (Apopka Community Center) (Part-Time)

<h3>Job Description</h3>
Job DescriptionAdministrative Assistant AKA "Rockstar"Ethos Health Group was founded to change lives locally and save lives globally. We are seeking a Medical Administrative Assistant, AKA Rockstar, focused on helping patients suffering from personal injury accidents and slips and falls, along with some patients who are dealing with Traumatic Brain Injuries. The word “ethos” refers to the underlying culture of a people group or organization. 10% of our profits are donated to charities that feed, clothe, educate, and minister to children worldwide. Why do we say we are looking for a "Rockstar"? A person with "Rockstar" qualities would be defined as focused, resilient, disciplined, driven, and willing to go above and beyond to stand out in their role. A "Rockstar" is a staple and renowned in their field of accomplishment.We are a fast-paced office looking for someone who likes to stay busy and can multi-task with a focus on keeping up with the flow of patients and paperwork. The ideal candidate must be a problem solver and have a happy personality; they would be the first face our patients see here at Ethos. We want to ensure that patients have a great experience at Ethos from start to finish! Our patients depend on us to help them navigate this journey to recovery, which is why we are looking for a compassionate individual who delivers service with a smile. Ethos offers employees a great place to call home. The company provides benefits, which include Medical, Dental, Vision, Life, 401K, Vacation, Sick Time, Paid Holidays, and more. Don't miss this opportunity to be a part of a company making a difference in the lives of others! We are willing to train the right individual.

Front Desk

<h3>Job Description</h3>
Job DescriptionGuest Service Agent
As a Guest Service Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
*$16.00/hour
Must have Lightspeed experience*
*Open Availability*
Key Responsibilities
<ul>
<li>You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.</li>
<li>Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.</li>
<li>You will report to the Front Office Manager or Front Office Supervisor.</li>
<li>A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.</li>
</ul>
Education &amp; Experience
Hotel experience is always a plus! Applicants should have:&nbsp;
<ul>
<li>A combination of education and experience.</li>
</ul>
What You’ll Need to Succeed
<ul>
<li>Eligible to work in the United States</li>
<li>Ability to read, write, and communicate effectively in English</li>
<li>Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations</li>
<li>Availability to work a flexible schedule, including evenings, weekends, and holidays if needed</li>
<li>A warm, professional demeanor that reflects HVMG’s Culture of Excellence </li>
</ul>
Why Our Associates Love HVMG
<ul>
<li>Career growth opportunities across our nationwide portfolio</li>
<li>Flexible scheduling&nbsp;</li>
<li>Access up to 40% of your earned wages before payday with PayActive </li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Full healthcare benefits: medical, dental, and vision</li>
<li>401(k) with guaranteed 4% match and no vesting period</li>
<li>Exclusive hotel and food &amp; beverage discounts</li>
</ul>
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG&nbsp; is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Guest Service Agent

<h3>Job Description</h3>
Job Description
The Role…
The Front Desk Supervisor is responsible for supporting and providing direction and leadership to the hotel Front Desk operations team for Soho Warehouse. A successful Front Desk Supervisor will be a proactive and resourceful team player who is knowledge about our House and the Nashville community. 
Responsibilities
<ul>
<li>Develop relationships with guests, group contacts, members and other guests in order to provide personalized Soho House service.</li>
<li>Over see scheduled shift and insuring all tasks are delegated and completed. </li>
<li>Resolve customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</li>
<li>Respond to guests' requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.</li>
<li>Assist in the training, development, coaching, and mentoring for the department</li>
<li>Communicate within department as well as other departments on crucial matters</li>
<li>Assure the proper handling of VIPs. Protect their privacy and confidentiality.</li>
<li>To ensure the company culture is visible in all aspects of the business.</li>
<li>Take action in all matters related to the safety, security, satisfaction and well-being of employees, hotel guests and property. Responds swiftly and effectively in any hotel emergency of safety situations</li>
<li>Comply with all hotel policies, standards and local laws</li>
<li>Greet guests and checking them into and out of the Hotel.</li>
<li>Be fully knowledgeable of room types, room descriptions, rates and availability.</li>
<li>General phone etiquette.</li>
<li>Present any messages or packages.</li>
<li>Offer bell attendant assistance and luggage storage facilities, offering to have the guest's car brought to the door.</li>
<li>Offer assistance in arranging transportation.</li>
<li>Perform all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.</li>
<li>Regular and reliable attendance.</li>
</ul>
Required Skills/Qualifications:
<ul>
<li>At least 1 year of Front Desk experience in a similar industry.</li>
<li>Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.</li>
<li>Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera</li>
<li>Problem solving skills and bring conflict resolution to any anticipated or current matter</li>
<li>Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment</li>
<li>Strong communication skills and ability to understand and follow written and verbal instructions</li>
<li>Flexible schedule and ability to work nights, weekends and holiday's (as needed)</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to seize, grasp, turn and hold objects with hands</li>
<li>Must be able to work on your feet for at least 8 hours</li>
<li>Fast paced movements are required to go from one part of the club to others</li>
<li>Must be able to move, pull, carry or lift at least 20 pounds</li>
<li>Occasionally kneel, bend, crouch and climb as required</li>
</ul>
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
<ul>
<li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
<li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
<li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
<li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
<li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
<li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
<li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li>
</ul>

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