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<h3>Job Description</h3>
Job Description
Who We Are&nbsp;
Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry.  We are entrusted by the Federal Government and commercial customers to protect lives, critical infrastructure, and information by providing and maintaining technically advanced and innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems.&nbsp;
The Key to Our Success&nbsp;
Our success is largely due to the experience, skills, and expertise of the best and brightest employees in the industry.  Due to growth, we are looking for additional qualified experts to join the Evergreen team.  Think you have what it takes?  Great!  We welcome you to submit your qualifications for this great Evergreen Fire and Security career opportunity.&nbsp;
The Opportunity&nbsp;
This opportunity as a Traveling Electronic Security Systems Site Lead is perfect for an experienced low-voltage technician with Site Lead experience who enjoys traveling!&nbsp;
The Responsibilities&nbsp;
<ul>
<li>
Lead onsite execution from mobilization to turnover&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with PMs, Engineers, and Technicians to drive project efficiency&nbsp;
</li>
</ul>
<ul>
<li>
Identify and communicate change orders and field conditions&nbsp;
</li>
</ul>
<ul>
<li>
Oversee system testing, commissioning, and end-user training&nbsp;
</li>
</ul>
<ul>
<li>
Manage daily schedules, progress tracking, and materials&nbsp;
</li>
</ul>
<ul>
<li>
Direct subcontractors and ensure alignment with site expectations&nbsp;
</li>
</ul>
<ul>
<li>
Run complex installations with confidence and accountability&nbsp;
</li>
</ul>
<ul>
<li>
Mentor and support crews in the field&nbsp;
</li>
</ul>
<ul>
<li>
Installs, repairs, tests, and maintains security projects&nbsp;
</li>
</ul>
<ul>
<li>
Serves as the face of Evergreen to our customers onsite by providing top-notch service and product training&nbsp;
</li>
</ul>
<ul>
<li>
Ensures safety through compliance with relevant State and Federal regulations&nbsp;
</li>
</ul>
<ul>
<li>
Handles service orders and project administration&nbsp;
</li>
</ul>
<ul>
<li>
Performs follow-up to ensure the client is ready for inspection&nbsp;
</li>
</ul>
The Necessities&nbsp;
<ul>
<li>
Strong background in low-voltage system installation&nbsp;
</li>
</ul>
<ul>
<li>
Proven experience leading crews and running jobs independently&nbsp;
</li>
</ul>
<ul>
<li>
Willingness to travel&nbsp;
</li>
</ul>
<ul>
<li>
A proactive, solutions-focused mindset&nbsp;
</li>
</ul>
<ul>
<li>
Ability to travel extensively&nbsp;
</li>
</ul>
<ul>
<li>
Electrical wiring experience&nbsp;
</li>
</ul>
<ul>
<li>
Strong communication skills to interface with customers&nbsp;
</li>
</ul>
<ul>
<li>
Ability to call and schedule appointments, follow instructions, and understand code requirements&nbsp;
</li>
</ul>
<ul>
<li>
Valid driver’s license&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Ability to pass pre-employment and continuing random background, drug, and MVR screenings&nbsp;
</li>
</ul>
Great to Have&nbsp;
<ul>
<li>
Prior experience working on government contracts or military bases&nbsp;
</li>
</ul>
<ul>
<li>
U.S. government clearance&nbsp;
</li>
</ul>
The Benefits&nbsp;
Here at Evergreen, we pay competitive wages and benefits, but we also go the extra mile for our Technicians, and even more so for those who travel frequently. Sound good? Check these out:&nbsp;
Awesome Travel Perks!&nbsp;
<ul>
<li>
Additional weeks of paid leave for extended travel—up to 320 additional hours of time off!&nbsp;
</li>
</ul>
<ul>
<li>
Weekly per diem for meals, incidentals, and lodging paid to you&nbsp;
</li>
</ul>
<ul>
<li>
Paid TSA Pre-Check&nbsp;
</li>
</ul>
<ul>
<li>
Work-related travel miles and hotel points are yours to keep&nbsp;
</li>
</ul>
Employee Benefits&nbsp;
<ul>
<li>
Competitive pay&nbsp;
</li>
</ul>
<ul>
<li>
Paid Time Off (PTO)&nbsp;
</li>
</ul>
<ul>
<li>
Paid holidays&nbsp;
</li>
</ul>
<ul>
<li>
Medical, dental, and vision insurance plans&nbsp;
</li>
</ul>
<ul>
<li>
401(k) plan&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Up to 4% match available&nbsp;
</li>
</ul>
<ul>
<li>
100% vested from day one&nbsp;
</li>
</ul>
<ul>
<li>
Healthcare flexible spending accounts&nbsp;
</li>
</ul>
<ul>
<li>
Dependent care flexible spending accounts&nbsp;
</li>
</ul>
<ul>
<li>
Employee Assistance Program (EAP)&nbsp;
</li>
</ul>
<ul>
<li>
Company-sponsored group term life insurance&nbsp;
</li>
</ul>
<ul>
<li>
Corporate perks program&nbsp;
</li>
</ul>
<ul>
<li>
Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance&nbsp;
</li>
</ul>
Pay range is $38 - $45 per hour for well-qualified candidates.&nbsp;
We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment.  Check us out on Facebook, LinkedIn, or at <a href="http://www.evergreenfire.com.&amp;nbsp" target="_blank">www.evergreenfire.com.&amp;nbsp</a>;
Evergreen Fire &amp; Security is a US government contractor with sensitive access requirements.  As our employee, you must also be able to satisfy federal government requirements for access to government information.  Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities. &nbsp;
Evergreen Fire and Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. &nbsp;
​&nbsp;
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E5IpnQUXKw

Traveling Electronic Security Systems Site Lead

<h3>Job Description</h3>
Job Description
We are looking to add a Housekeeping Supervisor to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked</li>
<li>Employer Provided Uniforms</li>
<li>25% Discount in Resort Outlets</li>
<li>Hotel Discounts with OPL</li>
<li>Friends and Family Discount</li>
</ul>
Responsibilities:
<ul>
<li>Supervises housekeeping staff as duties are being performed</li>
<li>Supervises the duties and tasks of laundry staff</li>
<li>Stocks and maintains supply rooms; orders supplies according to a budget</li>
<li>Receives, processes, and handles guest complaints in regard to housekeeping services</li>
<li>Ensures that rooms are kept clean and free from hazards</li>
<li>Ensures that all common areas are kept clean and free from hazards</li>
<li>Organizes all staff during the day and hosts daily meetings with housekeeping staff</li>
<li>Assists guests with questions and basic requests</li>
<li>Provides a high level of customer service at all times; remains professional</li>
<li>Trains new housekeepers and support staff</li>
<li>Meets with company officials regularly in order to provide progress reports and address issues</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma/GED a plus but not required</li>
<li>Previous experience in housekeeping supervision&nbsp;</li>
<li>Exceptional interpersonal skills</li>
<li>Excellent written and verbal communication</li>
<li>Good time management and organizational skills</li>
<li>Conflict resolution experience</li>
<li>Patience and good listening skills</li>
</ul>
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

PM Housekeeping Supervisor

<h3>Job Description</h3>
Job Description
Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun! 
Our mission is to make life better by connecting people through innovative communication systems.
We are seekingDesign Engineers to assist our teams with a multitude of Outside Plant fiber and coax design projects. The right candidate will be an outstanding problem solver, critical thinker, team player, and have a strong understanding of fiber and coax design. We offer a collaborative remote work environment that encourages learning and pushes you to rise to the next level!
Responsibilities
<ul>
<li>Design site plans for Outside Plant (OSP) fiber and coaxial cable routes. </li>
<li>Understand survey field notes and sketches to create new or update existing designs using various software platforms as required. </li>
<li>Organize and maintain revisions of project drawings. </li>
<li>Generation of bills of materials, splice sheets, and other supporting documentation for design. </li>
<li>Perform cost analysis to determine the most cost effective and efficient manner of the placement of communications facilities. </li>
<li>Adhere to appropriate quality standards set out in the design requirements. </li>
<li>Understanding of easements and rights-of-way and ability to read and understand maps, as-built, construction drawings and utility records. </li>
<li>Complete assigned work while maintaining an elevated level of quality, accuracy, and efficiency. </li>
<li>Work with project managers, design engineers, and QC team to meet deadlines.</li>
<li>Focus on productivity and accuracy of designs in a high production environment.</li>
<li>Adherence to customer specifications.</li>
<li>Communicate with the customer and fellow employees in a professional manner.</li>
<li>Other duties as assigned by management.</li>
</ul>

Qualifications
<ul>
<li>Associate or bachelor’s degree in Engineering Technologies, Geographic Information System (GIS), CAD Drafting, or similar preferred.</li>
<li>Prior experience designing cable TV and RF experience a plus.</li>
<li>Experience with Drafting and Design software platforms such as: Lode Data, ArcFM, ArcGIS, Vetro, Magellan, Small World, PNI, Netwin, Crescent Link, AutoCAD, FOCUS, BentleyComms, GE Smallworld, SpatialNet, or IRIS. </li>
<li>Proficiency in Microsoft Office and various web-based platforms is required, along with the ability to quickly adapt to new software tools.</li>
<li>Ability to read and comprehend engineering drawings and specifications. </li>
<li>Ambitious and self-motivated with a strong drive to succeed.</li>
<li>Must be a great communicator, both verbal and written. </li>
<li>Must be able to adapt to changes in project scope and shifts in priority. </li>
<li>Superior time management and attention to detail. </li>
</ul>
Shift isfull-time Monday-Friday 6:00 am-2:30 pm CST. Must be flexible and willing and able to work outside normal business hours, as necessary. 

Additional Information
<ul>
<li>This position requires US Citizenship or Permanent Resident status. We do not sponsor applicants for work visas.</li>
</ul>
CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.
#LI-DNI

Design Engineer

<h3>Job Description</h3>
Job Description 
 
JOB SUMMARY/ DESCRIPTION
In our organization the human resources department is centered on serving with care and meeting the needs of our employees. This role supports the Human Resources Department by performing administrative tasks and services to support effective and efficient operations. 
 
DUTIES &amp; RESPONSIBILITIES:
<ul>
<ul>
<li>Maintains accurate and up-to-date human resource files, records, and documentation.</li>
<li>Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.</li>
<li>Maintains the integrity and confidentiality of human resource files and records.</li>
<li>Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.</li>
<li>Provides clerical support to the HR department.</li>
<li>May assist with recruitment functions and processes.</li>
<li>Conducts or assists with new hire orientation.</li>
<li>Assists with planning and execution of special events such as organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.</li>
<li>Performs other duties as assigned.</li>
</ul>
</ul>
SKILLS &amp; ABILITIES:
<ul>
<li>Excellent verbal and written communication skills. </li>
<li>Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Proficient with Microsoft Office Suite or related software.</li>
<li>Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications. </li>
</ul>
PROFESSIONAL REPRESENTATION:
<ul>
<li>Acts, dresses, and behaves in a professional manner to reflect a positive image of the Clerk &amp; Comptroller’s Office.</li>
<li>Establishes and maintains a highly effective working relationship with all levels, both internally and externally, in a courteous and professional manner.</li>
<li>Supports healthy organizational culture, utilizes progressive practices such as communication, empowerment, innovation, rewards, recognition, and teamwork to promote a positive organizational culture that emphasizes modernization, customer service, leadership, and alignment with the values, goals, and mission of the Clerk &amp; Comptroller Office.</li>
</ul>
MINIMUM QUALIFICATIONS:
<ul>
<ul>
<li>Bachelor’s degree in human resources, Business Administration, or related field required.</li>
<li>At least 6 months of Human Resources experience.</li>
<li>A combination of relevant experience and/or education will be considered in lieu of required years of experience or education. </li>
<li>Experience with HRMS/HRIS systems.</li>
<li>Proficiency with Microsoft Office (Microsoft Excel, Word, and Outlook).</li>
<li>ADP experience is a plus.</li>
<li>Must possess valid Driver’s License</li>
<li>Must meet Clerk’s testing requirements</li>
</ul>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Prolonged periods of sitting in front of a computer and standing for long periods of time.</li>
<li>Talking, hearing, seeing, and repetitive motion.</li>
<li>Must be able to lift up to 25 lbs.</li>
<li>Some stooping, lifting, and bending.</li>
<li>The requirements may not be all-encompassing. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. </li>
</ul>
 
 Monday - Friday 8:00am - 5:00pm Full - time

HUMAN RESOURCES ASSISTANT

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Job Description
Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.
Allied Universal is activly seeking Shift Supervisor Position Armed! This position requires applicants 21 yrs. of age+ / Valid Drivers license / 3 - 5 yers Experience&nbsp; Open avalibility needed to include weekends.
$23.50 / hour
The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
QUALIFICATIONS/REQUIREMENTS:
<ul>
<li>Be at least 21 years of age with high school diploma or equivalent</li>
<li>Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner</li>
<li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
</li>
<li>As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws</li>
<li>Display exceptional customer service and communication skills</li>
<li>Have intermediate computer skills to operate innovative, wireless technology at client specific sites</li>
<li>Ability to handle crisis situations at the client site, calmly and efficiently</li>
<li>Communicate staffing needs on shift to Account Manager or Operations Manager</li>
<li>Assure that officers receive appropriate training, developing them in both technical and professional skills</li>
<li>Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager</li>
<li>Administer JSA's and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures</li>
<li>Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists</li>
<li>Able to:
<ul>
<li>Work in various environments such as cold weather, rain/snow or heat</li>
<li>Occasionally lift or carry up to 40 pounds</li>
<li>Climb stairs, ramps, or ladders occasionally during shift</li>
<li>Stand or walk on various surfaces for long periods of time</li>
</ul>
</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1422662

Security Shift Supervisor - Armed

<h3>Job Description</h3>
Job Description
About the Role:
We are seeking a dynamic and results-driven Marketing Manager to join our residential service company specializing in HVAC, plumbing, and Electrical home services. As the Marketing Manager, you will play a pivotal role in driving our brand awareness, customer acquisition, and revenue growth. This is an exciting opportunity to shape our marketing strategies, execute impactful campaigns, and make a meaningful impact on our business.
Why You’ll Want to Work Here:
<ul>
<li>Core values that we live every day – not just words on a page : We Win Together, Today Not Tomorrow, Performance Not Politics</li>
<li>Performance Pay directly tied to results – Get what you deserve</li>
<li>Benefits you will use – Full medical, dental, and vision packages including fully employer paid options</li>
<li>Secure your financial future – 401(k) with company match</li>
<li>Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors</li>
<li>We invest in your future – leadership training that directly results into bigger career opportunities</li>
<li>Learn on the job – continuous education stipends available</li>
</ul>
Marketing Manager Key Responsibilities: 
<ul>
<li>Develop and implement comprehensive marketing programs and plans to drive brand awareness, lead generation, and customer retention in partnership with LSP Marketing Leadership and local agency partners for performance and media buys</li>
</ul>
<ul>
<li>Conduct market research and analysis to identify market trends, customer needs, and competitive landscape. Utilize these insights to guide marketing initiatives and stay ahead of industry developments.</li>
<li>Own the boots on the ground initiatives such as canvassing, event marketing and local community relations</li>
<li>Partner with performance agencies to create compelling marketing campaigns across various channels, including digital marketing, social media, email marketing, content marketing, and traditional advertising.</li>
</ul>
<ul>
<li>Collaborate with cross-functional teams, such as sales, operations, and product development, to align marketing initiatives with business goals and drive synergies such as promotions.</li>
</ul>
<ul>
<li>Partner with LSP Leadership to monitor and analyze marketing campaign performance, track key metrics, and provide actionable insights and recommendations for continuous improvement.</li>
</ul>
<ul>
<li>Build and maintain strong relationships with external partners, agencies, vendors, and media outlets to drive strategic partnerships and enhance brand exposure.</li>
<li>Stay up to date with industry trends, emerging technologies, and marketing best practices. Implement innovative approaches to enhance marketing effectiveness and stay ahead of the competition.</li>
<li>Participate in LSP Regional Marketing meetings and share best practices across the platform with other marketing professionals</li>
</ul>
Marketing Manager Qualifications: 
<ul>
<li>Bachelor's degree in Marketing, Business Administration, or a related field.</li>
<li>Proven experience as a Marketing Manager or similar role, preferably in the home services industry or at an agency.</li>
<li>Strong strategic thinking and ability to develop and execute marketing strategies aligned with business objectives.</li>
<li>Knowledge of digital marketing channels, analytics tools, and marketing automation platforms.</li>
<li>Experience in managing and optimizing PPC campaigns, SEO, social media advertising, and email marketing.</li>
<li>Excellent written and verbal communication skills, with the ability to craft compelling content and present ideas effectively.</li>
<li>Analytical mindset with a data-driven approach to decision-making and campaign optimization.</li>
<li>Creative thinker with a passion for innovation and staying ahead of marketing trends.</li>
<li>Ability to work in a fast-paced environment, manage multiple projects simultaneously, and meet deadlines.</li>
<li>Proficiency in marketing software and tools, such as Google Analytics, CRM systems, and project management platforms.</li>
</ul>
Marketing Manager Interpersonal Qualifications: 
<ul>
<li>Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.</li>
<li>Exceptional problem-solving and conflict resolution abilities to improve things both big and small.</li>
<li>Highly organized, ability to act quickly while still having attention to detail.</li>
<li>Hold yourself to a higher standard and exhibit a high level of integrity.</li>
</ul>
Why You’ll Want to Work Here:
<ul>
<li>Core values that we live every day – not just words on a page : We Win Together, Today Not Tomorrow, Performance Not Politics</li>
<li>Performance Pay directly tied to results – Get what you deserve</li>
<li>Benefits you will use – Full medical, dental, and vision packages including fully employer paid options</li>
<li>Secure your financial future – 401(k) with company match</li>
<li>Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors</li>
<li>We invest in your future – leadership training that directly results into bigger career opportunities</li>
<li>Learn on the job – continuous education stipends available</li>
</ul>

Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint. 
Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law

Marketing Manager

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Free food &amp; snacks</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 ROLE DESCRIPTION: As a Customer Relations Representative with Mack Fountain, Agent-State Farm you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: 
<ul>
<li>Manage customer inquiries and resolve issues.</li>
<li>Maintain client records and update information as needed.</li>
<li>Assist with customer retention strategies.</li>
<li>Coordinate with other departments to ensure customer satisfaction.</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Strong communication and problem-solving skills.</li>
<li>Experience in customer service preferred.</li>
<li>Ability to handle high-stress situations calmly.</li>
<li>Ability to obtain the Florida Professional Customer Service License</li>
</ul>

Customer Relations Representative - State Farm Agent Team Member

<h3>Job Description</h3>
Job DescriptionRequisition Title:&nbsp;Senior Network Engineer/Administrator&nbsp;(046WJ) US-FL-MelbourneDescription&nbsp;
At Percepta, we bring first-class service across each market we support. As a&nbsp;Senior Network Engineer&nbsp;working remotely in the Melbourne/Orlando area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture
What You’ll Be Doing&nbsp; Responsible for supporting, monitoring, upgrading and maintaining Percepta’s network infrastructure and related documentation and policies.&nbsp; Provides guidance on installation of new/upgraded equipment for LANs, WANs, Internet and intranet systems and network segments.&nbsp; Provide day to day support of Firewall, LAN/WAN and Network Security systems.&nbsp; Works with systems administrators and support teams to ensure ongoing operations of voice, server and desktop systems, along with associated voice network systems and mobile devices.
During a Typical Day, You’ll
General Support
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide quality support in a timely manner (on call response within 15 minutes)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide Tier III support outside normal business hours as required to support the network
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide support for the installation and/or upgrades of new hardware and software to the Percepta and client environment, including but not limited to servers, computers, laptops and printers
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay abreast of the latest security vulnerabilities, design, security standards, implement and monitor for compliance
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor, resolve and close trouble tickets
Administration
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide daily inspection of network hardware, circuits, and review related performance
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor, document, and manage network system backups
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate, recommend and implement network hardware deployments and renewals
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works closely with Percepta Support Center and other Support teams
Network Support
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishes network specifications by conferring with users; analyzing workflow, access, information and security requirements; designing router administration, including interface configuration and routing protocols
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishes network by evaluating network performance issues including availability, utilization, throughput and latency; planning and executing the selection, installation and configuration and testing of equipment; defining network policies and procedures; establishing connections and firewalls
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Secures network by developing network access, monitoring, control and evaluation; maintaining documentation
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepares users by designing and conducting training programs; providing reference topology diagrams and support
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upgrades network by conferring with vendors; developing, testing, evaluating and installing enhancements
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists with budgeting by submitting information for budgets; monitoring expenses
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Protects organization's value by keeping information confidential
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Work Environment
<ul>
<li>Maintain a positive work environment that fosters team performance</li>
<li>Support and contribute to open communication flow inside and outside the operations enablement team</li>
<li>Must be able to complete projects and tasks independently with limited direct supervision</li>
<li>Strong work ethic, initiative and drive are essential</li>
<li>Ability to comfortably interface with all levels of management up to and including the CEO daily</li>
</ul>
Miscellaneous
<ul>
<li>Work on activities and/or projects as requested by manager or Administrators</li>
</ul>
What You Bring to the Role&nbsp;
Education
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BS degree in Networking/Information Systems and 3 years of experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Four years relevant experience may be substituted for degree
Experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Four years’ in-depth experience in modern enterprise LAN/WAN systems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two years’ experience in Network security
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with VPN and Internet Proxy systems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Virtualized networking (ACI, VMware Distributed Switching, or NSX)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiar with mixed network support of Windows and Linux/Unix based operating systems(
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expert knowledge of DHCP, DNS and TCP/IP and the OSI Model
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In depth knowledge of BGP, OSPF and EIGRP
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCNA certified or equivalent work experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational, communications, and problem resolution skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Personal computing experience, including Microsoft Office
What You Can Expect&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive Salary with Incentives
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health/Dental/Vision/Life Insurance
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible Spending Account (FSA) and Health Savings Account (HSA)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 401(k) with company match
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vacation/Sick Time and Paid Holidays
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tuition Reimbursement 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Assistance Program
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Discount Program
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training and Development Programs (Percepta College)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Rewards Program (Perci Perks)
A Bit More About Your Role&nbsp; Percepta provides the equipment for this position.
About Percepta&nbsp;
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
<ul>
<li>Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.</li>
<li>Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.</li>
<li>Leave it better&nbsp;– We take ownership and leave every process, person, and place better than we found it.</li>
<li>Win together&nbsp;– We succeed as one—celebrating, supporting, and showing up for each other.</li>
<li>Deliver remarkable&nbsp;– We go beyond expectations to create bold, meaningful moments that stand out.</li>
</ul>
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-remote
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

Senior Network Engineer/Administrator

<h3>Job Description</h3>
Job Description
Advance your career with Brightway Insurance, one of the largest and fastest-growing independent personal lines insurance agencies in the U.S. We offer access to more markets than other agencies, allowing our agents to provide customized insurance solutions tailored to each client’s unique needs—at a price they can afford.
We are expanding and looking for motivated insurance professionals or individuals with a proven track record of success who are eager to build a rewarding career. At Brightway, we invest in your success with industry-leading sales training, lead generation support, and mentorship from top-performing agents.
As a Brightway Insurance Sales Representative, you’ll focus on developing client relationships within your community and offering a full suite of insurance products, including Auto, Home, Commercial, and Life Insurance. Our streamlined operations allow you to maximize your sales efforts without being weighed down by administrative tasks.
Key Responsibilities:
<ul>
<li>Sell Auto, Home, Life, and Commercial Insurance using consultative sales techniques.</li>
<li>Identify and engage potential customers through established lead-generation methods.</li>
<li>Advise clients on tailored insurance solutions that meet their unique needs.</li>
<li>Develop and maintain strong business relationships.</li>
<li>Participate in incentive programs and sales contests to drive performance.</li>
<li>Consistently exceed sales targets for new business quotes and policy issuance.</li>
</ul>
Qualifications:
<ul>
<li>Experience in a fast-paced sales environment preferred.</li>
<li>High school diploma required.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Persuasive negotiation abilities.</li>
<li>Excellent organizational and time-management skills to thrive in a dynamic, semi-autonomous environment.</li>
<li>Analytical skills to understand coverage details and underwriting guidelines.</li>
</ul>
If you’re ambitious, driven, and ready to grow in a thriving industry, join Brightway Insurance and take the next step in your career!

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