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<h3>Job Description</h3>
Job Description
Volkswagen of Wesley Chapel is hiring experienced Service Advisors for our brand new facility. The Service Advisor is responsible for greeting customers, listening to requests, scheduling appointments, estimating costs, acquiring approval for maintenance/repair work, collecting authorization signatures, generating repair orders, and conducting inspections/completing vehicle condition reports upon guest arrival. A Service Advisor acts as a liaison between customers and the service technicians with the primary responsibility of interpreting customer concerns for the technician, so that the technician can diagnose and repair problems correctly. The advisor then translates the actual repair problem, which may be very complicated, into language the customer can understand. Service Advisors also work with customers to schedule future services and handle administrative aspects of customer service departments.
Service Advisor Requirements:
<ul>
<li>Be on time for work</li>
<li>Wear appropriate dress</li>
<li>Treat customers and co-workers in a professional manner</li>
<li>Experience in the automotive field.</li>
<li>A strong understanding of automotive technology and the automotive industry.</li>
<li>Proficiency with industry-specific software.</li>
<li>Excellent customer service, interpersonal, and communication skills.</li>
<li>Strong organizational, decision making, and problem-solving skills.</li>
<li>The ability to communicate with technicians, customers, and management.</li>
<li>Be visible of the Service Drive for customers</li>
<li>Follow-up on Special Order Parts appointments</li>
<li>Maximize the efficiency and productivity of the shop</li>
<li>Maintain a clean workspace</li>
<li>Follow the workplace rules as outlined in the Employee Handbook</li>
</ul>
Duties Include:
<ul>
<li>Answer service-related incoming phone calls.</li>
<li>In absence of, or in conjunction with, a Service BDC assist with scheduling appointments.</li>
<li>Greet customers upon arrival.</li>
<li>Perform an inspection of the vehicle’s condition and complete a condition report on the Service Drive, noting any items needing attention and/or apparent damage</li>
<li>Interpret customer concerns for the technician</li>
<li>Consult with technicians regarding necessary repairs, parts availability and possible alternatives.</li>
<li>Use knowledge of available products and services to sell or provide in-depth information about parts and service options to customers.</li>
<li>Answer questions about repair/maintenance needs, service outcomes, vehicle drop-off, and vehicle pick-up.</li>
<li>Explain benefits of having necessary repairs completed through the dealership.</li>
<li>Provide customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.</li>
<li>Manage a work-in-process schedule.</li>
<li>Communicate with customers to provide status updates, advise them about service changes or car pick-up times using the customers’ preferred method of contact (phone call, text, email).</li>
<li>Maintain positive customer relationships to ensure repeat business, a healthy online reputation and exceptional customer service survey scores.</li>
<li>Ensure all details regarding services rendered and the associated costs are explained to customers while processing their payments.</li>
</ul>
Service Advisor Character Requirements:
<ul>
<li>Integrity: Service advisors earn income on every job sold and completed. Maintenances and repairs sold should be needed and provide a benefit to the customer’s ownership experience. </li>
<li>Reliability: A good advisor eliminates surprises at time of vehicle pick-up, communicating costs that exceed an initial estimate or a change in the completion timeline.</li>
<li>People Skills: A good advisor is able to read people and adapt to their way of communicating. One customer might want to know all of the details behind their car repairs, and another customer just wants to pick-up their vehicle once the work is done. A service advisor needs to be aware of these differences to meet individual customer needs. A good service advisor also possesses good listening skills to hear the customer’s descriptions of their car, accurately relaying the information to the technician and vice versa.</li>
<li>Empathy: A good service advisor is able to understand their customer’s point of view and can better prioritize any work that needs to be done. </li>
<li>Ability to Articulate: The dealership service advisor’s main job is to relay information back and forth between the customer and the technician in a manner that prevents the information from being misconstrue, reducing the possibility of mistakes.</li>
<li>Mechanical Knowledge: A service advisor possessing some basic mechanical knowledge is more likely to understand the technician, helping them relay that information to their customer with reliably. Basic car knowledge will also help assess whether or not the technician’s recommendations are really necessary, adding to the advisor’s integrity.</li>
</ul>
What We Offer
<ul>
<li>Medical and Dental</li>
<li>401K Plan</li>
<li>Paid time off and vacation</li>
<li>Growth opportunities</li>
<li>Paid Training</li>
<li>Employee vehicle purchase plans</li>
<li>Family owned and operated</li>
<li>Long term job security</li>
<li>Health and wellness</li>
<li>Flexible work schedule</li>
<li>Discounts on products and services</li>
</ul>
We are an Equal Opportunity Employer (EOE).

Experienced Service Advisor

<h3>Job Description</h3>
Job Description
Paragon Cyber Solutions is an award-winning, woman-owned small business providing cybersecurity, CMMC, and IT services to federal and commercial clients. We support mission-critical programs across the DoD and civilian agencies and operate with a lean, execution-focused model.
This role is designed as a contract-to-hire opportunity for someone who wants hands-on exposure to federal business development and capture support, with the potential to transition into a long-term role. Strong preference for a Tampa-based hybrid candidate. Fully remote candidates will be considered for the right fit.
ROLE OVERVIEW (INITIAL CONTRACT PHASE) During the initial 90-day contract period, the Business Development Associate will provide BD support focused on federal opportunity research, opportunity tracking, and proposal support deliverables. The contractor will manage their own work schedule and methods while meeting agreed-upon deliverables and timelines.
If the engagement is mutually successful, Paragon may offer conversion to a W-2 Business Development Associate role with expanded responsibilities.
INITIAL CONTRACT RESPONSIBILITIES • Conduct federal opportunity research across SAM.gov, GovWin, and related sources • Provide written summaries of relevant opportunities and manage pipeline updates • Support all proposal responses through research, drafting, and formatting to include outreach • Maintain organized records of BD activities and deliverables • Coordinate deliverables and timelines with Paragon leadership and external partners • Additional duties as agreed upon 
CONVERSION ROLE (W-2) RESPONSIBILITIES If converted to W-2, responsibilities may expand to include: • Ongoing BD pipeline and CRM management • Deeper proposal coordination and internal scheduling • Increased ownership of BD operations and reporting • Cross-functional collaboration with leadership and delivery teams
Requirements
REQUIRED QUALIFICATIONS • 1 to 3 years of experience supporting federal business development, capture, or proposals • Familiarity with government contracting concepts and terminology • Strong research, organization, and follow-through skills • Clear written communication • Ability to work independently and manage deliverables
PREFERRED QUALIFICATIONS • Experience supporting full life cycle proposals (Shipley preferred) • Familiarity with DoD or civilian agencies to incldue forecasting and reseaching • Experience with GovWin, SAM.gov, or CRM tools • Interest in cybersecurity or IT services
WHAT SUCCESS LOOKS LIKE (FIRST 90 DAYS) • Consistent delivery of high-quality research and BD support deliverables • Clear, organized opportunity tracking and summaries • Reduced administrative load on leadership • Strong working rhythm and communication
 • Team player with a growth mindset
Benefits
<ul>
<li>Health Care Plan (Medical, Dental &amp; Vision).</li>
<li>Retirement Plan (401K w/ employer matching).</li>
<li>Paid Time Off &amp; Paid Federal Holidays.</li>
<li>Short and Long-Term Disability.</li>
<li>Healthy Work-Life Balance.</li>
</ul>

Business Development Associate (GovCon)

<h3>Job Description</h3>
Job DescriptionJoin Our Winning Insurance &amp; Financial Services Team! Are you ready to build a rewarding career where your hard work directly translates into high earnings and personal growth? Were looking for motivated Sales Team Members to join our team and help clients protect their financial futures. Why This Role Matters Life is unpredictable. Many people delay making important insurance and financial decisions or settle for products that dont fully meet their needs. Our mission is to guide clients toward smart, responsible choices that safeguard them against financial hardships when the unexpected happens. Who Were Looking For We want passionate individuals who are eager to help others, driven to succeed, and ready to learn the skills of insurance planning and sales. If you enjoy working with people and take pride in providing quality service and solutions, this could be the perfect opportunity for you. What Youll Gain 
<ul>
<li>Comprehensive training in insurance planning, product knowledge, and client relationship building</li>
<li>Coaching from experienced mentors to help you achieve your goals</li>
<li>The chance to build a loyal clientele who trust your advice and refer others to you</li>
<li>A career path that offers financial security and skills that last a lifetime</li>
</ul>
Ideal Candidate Traits 
<ul>
<li>Goal-oriented and self-motivated with a strong desire to take control of your career</li>
<li>Committed to learning and obtaining necessary licenses and certifications</li>
<li>Honest, hardworking, and accountabletreating others with respect and integrity</li>
<li>Confident and optimistic, taking ownership of your success and challenges</li>
<li>Passionate about helping people and providing value beyond just price</li>
<li>Disciplined and focused on productive activities that drive results</li>
</ul>
What You Can Expect 
<ul>
<li>Base salary plus a lucrative commission structure rewarding your efforts</li>
<li>Health benefits to support your well-being</li>
<li>Bonus opportunities for top performers</li>
<li>Incentive-paid travel and paid time off, including vacation, personal, sick days, and holidays</li>
<li>Extensive training and leadership development, ideal for those aspiring to become State Farm agents</li>
<li>A supportive team environment with proven systems to accelerate your success</li>
</ul>
Create Your Future With Us By leveraging our proven sales model and leadership coaching, you can achieve income and work-life balance beyond your expectations. Enjoy the freedom to travel, build a solid financial future, and make a meaningful difference in your clients lives. Ready to Join Our Team? If you have the drive, integrity, and passion to excel in a career helping others plan for the future, we want to hear from you. Apply now to take the first step toward a rewarding and prosperous career in insurance and financial services.

Account Associate - State Farm Agent Team Member

<h3>Job Description</h3>
M.E. Wilson Summer Internship Program
 
The M.E. Wilson Summer Internship is a paid 8-week program based in our Tampa office, designed for rising college seniors interested in a career in the insurance industry. This immersive experience blends hands-on learning, professional training, and mentorship, allowing interns to gain real-world exposure to client services, sales, risk management, and agency operations. Interns will participate in day-to-day office operations, attend educational workshops and training sessions, and have exclusive opportunities to network with senior executives.
 
ABOUT US
At M.E. Wilson, we have been a trusted leader in the insurance industry for over 100 years, known for our commitment to excellence, integrity, and innovation. Our collaborative and entrepreneurial culture fosters continuous learning and professional growth. The Summer Internship Program is designed to equip future industry leaders with practical experience, meaningful mentorship, and valuable networking opportunities.
 
A DAY IN THE LIFE OF A SUMMER INTERN
Interns will work on real-world projects, develop an understanding of insurance coverages in Property &amp; Casualty and Employee Benefits, and gain insight into agency operations in a dynamic, team-oriented setting. Each intern will be paired with mentors from various business units, providing exposure to different career paths within the industry. The program will conclude with a formal presentation to M.E. Wilson leadership, showcasing key learnings and experiences.
 
RESPONSIBILITIES
<ul>
<li>Contribute to assigned projects that impact agency operations.</li>
<li>Develop knowledge of insurance coverages in both Property &amp; Casualty and Employee Benefits.</li>
<li>Gain hands-on experience in sales, risk management, and client services.</li>
<li>Engage in mentorship opportunities with experienced industry professionals.</li>
<li>Participate in networking events and professional development activities.</li>
<li>Deliver a final presentation to senior leadership, summarizing insights gained during the program.</li>
</ul>
 
QUALIFICATIONS
<ul>
<li>Actively pursuing a bachelor’s degree, majoring in Risk Management, Insurance, Business, or a related field, with a strong interest in the insurance industry.</li>
<li>Preferably entering senior year</li>
<li>Excellent communication, problem-solving, and analytical skills.</li>
<li>Ability to work independently and collaboratively in a team environment.</li>
<li>Commitment to the 8-week, in-person summer internship program.</li>
</ul>
 
WHY YOU’LL LOVE WORKING WITH US
At M.E. Wilson, we value curiosity, creativity, and innovation. We are committed to fostering a diverse and inclusive workplace where individuals can thrive and grow. Our internship program is more than just an opportunity—it’s a stepping stone toward a rewarding career in the insurance industry.
Join us and gain the skills, connections, and experience to launch your career with confidence!
 
Program Overview
<ul>
<li>Dates: June 8th – July 31st</li>
<li>Schedule: 9:00 AM – 3:00 PM, Monday through Thursday.</li>
<li>Pay: $20 an hour.</li>
<li>Housing is not sponsored.</li>
</ul>

2026 Summer Insurance Intern

<h3>Job Description</h3>
Overview
We’re looking for a Project Manager with strong PMO discipline to support complex, multi-workstream initiatives. This role focuses on structured delivery, governance, reporting, and cross-functional coordination using modern project tools and Microsoft 365.
 
What You’ll Do
<ul>
<li>Manage projects across the full lifecycle</li>
<li>Track plans, milestones, dependencies, and risks</li>
<li>Maintain PMO documentation and change controls</li>
<li>Coordinate work across multiple teams</li>
<li>Prepare clear status reports and dashboards</li>
<li>Use Excel, SharePoint, Teams, and automation tools to improve delivery</li>
</ul>
 
What We’re Looking For
<ul>
<li>Experience managing multiple projects or workstreams</li>
<li>Strong knowledge of project management methodologies</li>
<li>Advanced Excel and reporting skills</li>
<li>Experience with PM tools and Microsoft 365</li>
<li>Clear communicator with strong organization skills</li>
</ul>
 
Nice to Have
<ul>
<li>Project management certification</li>
<li>Experience with Power BI or Power Automate</li>
</ul>

Project Manager (PMO / Program Delivery)

<h3>Job Description</h3>
Job Description
We are looking to hire a full-time, motivated, Service Writer to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive, upbeat, and a quick learner.
What we offer:
<ul>
<li>Competitive pay based on experience ($30,000-$50,000 per year)</li>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Life and Disability Insurance</li>
<li>401K Plan</li>
<li>Holiday Pay</li>
<li>Get paid weekly</li>
<li>5 Day work week &gt; Some Saturdays</li>
<li>Fourth-Generation Family owned &amp; operated</li>
<li>Growth opportunities</li>
</ul>
Responsibilities:
<ul>
<li>The Service Writer is responsible for scheduling service work in the service department and for selling additional needed service to customers.</li>
<li>Schedules service appointments. Obtains customer and equipment data prior to arrival when possible.</li>
<li>Greets customers in a timely, friendly manner.</li>
<li>Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".</li>
<li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.</li>
<li>Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.</li>
<li>Advise customers on the care of their equipment and the value of maintaining their equipment in accordance with manufacturers’ specifications, using maintenance menus.</li>
<li>Maintains a dealership-prescribed standard for “hours per customer repair order written."</li>
<li>Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.</li>
<li>Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or GED</li>
<li>Previous experience preferred</li>
<li>Ability to read and comprehend instructions and information.</li>
<li>General knowledge of vehicle mechanical operations.</li>
<li>Excellent customer service skills and basic computer competencies</li>
<li>Must perform duties and responsibilities in a safe manner</li>
<li>Positive, friendly attitude, along with an eagerness to improve</li>
<li>Professional personal appearance.</li>
<li>Excellent oral and written communication skills.</li>
<li>Must be authorized to work in the US</li>
<li>Valid driver's license and clean driving record</li>
<li>Willing to submit to pre-employment drug screen and background check</li>
<li>Enjoy working in a dynamic environment</li>
</ul>
*Pay may vary based on experience
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Service Advisor

<h3>Job Description</h3>
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations for Auto Non-Injury, Core, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business results. You will execute process improvements, provide feedback on the process, and lead organizational process changes. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position may be based in the Tampa, FL., Commerce Park Office.
Relocation assistance is not available for this position.
What you'll do:
<ul>
<li>
Inspect and review quality of claim files and provide feedback to employees as appropriate.&nbsp;
</li>
<li>
Be responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.&nbsp;
</li>
<li>
Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
</li>
<li>
Create conditions for success removes obstacles, leads and champions change.
</li>
<li>
Achieve optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
</li>
<li>
Be responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
</li>
<li>
Handle escalations and make appropriate decisions based on the policy.
</li>
<li>
Facilitate and guide employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
</li>
<li>
Hire, develop, and coach claims employees for results delivery.
</li>
<li>
Consistently coach employees on claims handling and identify opportunities to improve overall process and engagement.
</li>
<li>
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
</li>
</ul>
 What you have:
<ul>
<li>
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
</li>
<li>
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
</li>
<li>
2 years of direct team lead, supervisory or management experience.&nbsp;
</li>
<li>
Experience using and interpreting data to make decisions.
</li>
<li>
Demonstrated leadership, initiative, customer service and/or claims handling skills.
</li>
<li>
Acquisition and maintenance of applicable insurance adjuster license within 6 months’ time in role.
</li>
</ul>
 What sets you apart:
<ul>
<li>
Current experience as a Claims Manager or Supervisor.
</li>
<li>
2+ years direct people leadership experience.
</li>
<li>
2+ years handling complex auto coverage and liability issues.
</li>
<li>
2+ years physical damage claims experience.
</li>
<li>
2+ years of experience handling total loss claims.
</li>
<li>
Experience coaching and developing adjusters to meet organization and development goals.
</li>
<li>
Master’s Degree and/or CPCU or related designation.
</li>
<li>
Active Adjuster License.
</li>
<li>
US military experience through military service or a military spouse/domestic partner.
</li>
</ul>
Compensation range: The salary range for this position is: $103,450 - $197,730.&nbsp;
 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).&nbsp;
 &nbsp;
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager, Claims Operations - Auto Non-Injury, Core

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including: 
<ul>
<li>Deliver exceptional customer service while listening and consulting customers</li>
<li>Following up with customers, services requested, estimated completion times etc.</li>
<li>Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts</li>
<li>Deliver and discuss pricing estimates with customers as well as promoting shop service specials</li>
<li>Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed</li>
<li>Supervise up to ten employees</li>
<li>Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks</li>
<li>Maintain inventory counts</li>
<li>Overall cleanliness and organization of the facility</li>
<li>Other duties as assigned</li>
</ul>
Qualifications 
<ul>
<li>General automotive knowledge</li>
<li>Excellent customer service disposition</li>
<li>Good communication skills</li>
<li>Leadership ability</li>
<li>Team building skills</li>
<li>Ability to work a flexible retail schedule including weekends, evenings and holidays</li>
<li>Valid drivers license</li>
</ul>

Automotive Service Advisor

<h3>Job Description</h3>
Job Description
About The Villages Health
The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.
Our Full-time Benefits Medical, Dental &amp; Vision Insurance | Matching HSA &amp; 401k | PTO &amp; Paid Holidays | The Villages Charter School Eligibility | &amp; much more!
TVH offers competitive pay! $1000 sign-on bonus and retention bonuses, upon eligibility&nbsp; &nbsp;
Hiring Event Please bring your resume and join us: &nbsp;
<ul>
<li>Friday, January 16th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at <a href="https://bit.ly/3KUEYTz" target="_blank">https://bit.ly/3KUEYTz</a></li>
</ul>
 Responsibilities:
A nonexempt position responsible for wound care under the supervision of physicians and wound care supervisor. Essential Duties and Responsibilities:&nbsp;
<ul>
<li>Uses customer service principles and techniques to deal with patients calmly and pleasantly. </li>
<li>Performs pre-visit planning on scheduled patient. </li>
<li>Collects and prepares specimens for laboratory analysis, as needed. </li>
<li>Fulfills patient care responsibilities that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, undressing and dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting Providers with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information. </li>
<li>Fulfills clerical responsibilities that may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating electronic medical record to ensure that information is complete. </li>
<li>Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to protocols; cleaning visit/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms. </li>
<li>Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. </li>
<li>Provides basic patient care as ordered. Obtains vital signs, administers medications and treatments as directed. Assists other healthcare professionals in performing exams, diagnostic procedures and treatments, and minor medical procedures. Adheres to infection control/safety guidelines and confidentiality policies. </li>
<li>Fulfills clinical medical assisting responsibilities, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs or instruments; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications. with physician's orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with home care; laboratory procedures including Occupationa1 Safety and Health Administration 2 (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography emergency triage) and first aid; </li>
<li>Promotes wellness by providing patient education materials, communicating physician advice/instructions.</li>
<li>Communicates with other team members in the clinical and clerical area to provide a successful patient centered practice. </li>
<li>Reviews labs and other testing results for Provider based on protocols.</li>
<li>Performs Clinical Assistant assessments and documents including interventions, patient/family responses, medication dispensed/prescribed, and test results. </li>
<li>Able to follow providers wound care orders and perform basic wound care tasks.</li>
<li>Other duties as assigned.</li>
</ul>
Education/Experience Requirements:
<ul>
<li>High school diploma. </li>
<li>Diploma/Certification from an approved LPN nursing program or Medical Assistant Program. Must have valid and up to date license/certification.</li>
<li>Must possess a current CPR/BLS or ACLS certification and current health records with the appropriate immunizations or proof of immunity to work in the health care field (hepatitis B and tuberculosis).</li>
<li>Clinical and Basic wound care experience preferred but not required.</li>
<li>Knowledge of medical terminology, anatomy, physiology, and pathophysiology. </li>
<li>Familiarity with health care system, regulations, policies, and functions. </li>
<li>Understanding of documentation standards. </li>
<li>Knowledge of equipment supplies, and material needed for medical treatment. </li>
<li>Understanding of basic laboratory, procedures including preparation and screening. </li>
<li>Knowledge of infectious disease management and control and safety standards and basic wound care skills.</li>
<li>Skill in reading and following written and oral medical order.</li>
<li>Skill in initiating appropriate emergency procedures. </li>
<li>Skill in handling a number of tasks simultaneously. </li>
<li>Skill in performing blood draws. </li>
<li>Skill intact and diplomacy in interpersonal interactions.</li>
<li>Ability to communicate calmly and clearly with patients. </li>
<li>&nbsp;Ability to use manual dexterity to perform medical treatments. </li>
<li>Ability to establish and maintain effective working relationships with coworkers and diverse patient populations. </li>
<li>Ability to perform mathematical calculations for drug dosages. </li>
<li>Ability to work with computer and effectively use electronic medical records (EMR). </li>
<li>Ability to work under pressure.</li>
</ul>
Salary is commensurate with experience. Questions?&nbsp;Contact us at <a href="mailto:recruitment@thevillageshealth.com" target="_blank">recruitment@thevillageshealth.com</a>&nbsp;
Salary: $18.09-$23.00
Salary is commensurate with experience.
Questions?&nbsp;Contact us at <a href="mailto:recruitment@thevillageshealth.com" target="_blank">recruitment@thevillageshealth.com</a>&nbsp;
Pre-Employment Knowledge Assessment: Candidates will be expected to successfully complete a pre-employment medical knowledge assessment as part of the in-person interview. #TVHHP
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Clinical (Medical) Assistant - Wound Care (CAHB)

<h3>Job Description</h3>
Description
Introduction
Do you have the career opportunities as a Labor and Delivery RN you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA Florida Capital Hospital which is a part of the nation’s leading provider of healthcare services, HCA Healthcare.
Do you want to work where you have a voice? Nurses are at the forefront of our commitment to the care and improvement of human life. At HCA Healthcare, there are many ways for nurses to have a voice through professional practice councils, advisory councils, vital voices surveys, and units of distinction. We learn from our multi-generational nursing family. We partner with our Nurses at HCA Florida Capital Hospital!
 
Job Summary: We are seeking a dynamic Labor &amp; Delivery RN to join our team. We need a compassionate and reliable RN to provide care and treatment to obstetric patients in our patient centered care model. In this role you will be required to make clinical assessments of situations and manage treatment autonomously. You would be part of a phenomenal team that works hard to support each other while providing excellent care to our patients in a collaborative manner.&nbsp;&nbsp;
 
WHAT YOU WILL DO IN THIS ROLE:&nbsp;
 
Collect comprehensive data pertinent to the patient’s health or situation&nbsp;
 
Advocate for patients as part of the interdisciplinary team&nbsp;
 
Analyze the assessment data to determine the diagnosis or issues&nbsp;
 
Evaluates the obstetrical patient for any situation that may compromise the well-being of mother and fetus&nbsp;&nbsp;
 
Participate in routine delivery as well as planned or emergent Cesarean Sections&nbsp;
 
Act as an advocate for patient safety&nbsp;
 
Ensure effective care and use of time, supplies, and equipment&nbsp;
 
Educate patients regarding their medications, procedure and treatments, providing patients and their families with support throughout their stay&nbsp;
 
What qualifications you will need:&nbsp;
 
Florida RN license and/or approved multistate RN license required. Compact license holders have 60 days to obtain the Florida license after relocation.&nbsp;
 
BLS-AHA Provider issued card required within 30 days of start&nbsp;
 
1 year of RN experience in Labor &amp; Delivery&nbsp;
 
BSN is preferred&nbsp;
 
Neonate Resuscitate must be obtained within 30 days of employment start date&nbsp;
 
Registered Nurse Diploma, or Associate Degree&nbsp;
 
Advanced Cardiac Life Spt, or ACLS Instructor must be obtained within 60 days of employment start date&nbsp;
 Basic Cardiac Life Support, or BCLS Instructor must be obtained prior to employment start date&nbsp;Benefits
HCA Florida Capital Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
<ul>
<li>Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li>
<li>Wellbeing support, including free counseling and referral services</li>
<li>Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li>
<li>Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li>
<li>Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li>
<li>Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li>
</ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
HCA Florida Capital Hospital is your one-stop solution for all your healthcare needs. We are an accredited healthcare facility with over 1,400 skilled employees and 500+ experienced providers. Our 288-bed, acute-care hospital provides 24/7 Emergency Services in Leon and Gadsden Counties. Our facilities include a state-of-the-art Behavioral Health Center, Cancer Center, Chest Pain Center w/PCI-Resuscitation, Family Center, Heart &amp; Vascular Center, Imaging Services, Neonatal Intensive Care Unit, Orthopedic/Spine Center, Physical Therapy Services, Rehabilitation Center, Stroke Center, Surgical Services, Surgical Weight Loss Center, Network-of-Care Affiliated Physician Practices, and much more. Trust us to give you compassionate care and exceptional service. 
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
If this opportunity is your next step in your career path, we encourage you to apply for our Labor and Delivery RN opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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