<h3>Job Description</h3>
Job Description
We are seeking an experienced Auto Parts Warehouse/Driver Associate to join our team. The ideal candidate should have a strong work ethic, attention to detail, and the ability to work in a fast-paced environment. As an Auto Parts Warehouse or Driver Associate, you will be responsible for receiving, storing, and distributing automotive parts and accessories.
Pay: Starting at $15 per hour
Responsibilities
<ul>
<li>Receive and verify shipments of automotive parts and accessories</li>
<li>Organize and store parts in the warehouse</li>
<li>Perform inventory checks and maintain accurate records</li>
<li>Prepare orders for shipment and ensure timely delivery</li>
<li>Operate material handling equipment such as forklifts and pallet jacks</li>
<li>Maintain a clean and organized warehouse environment</li>
<li>Assist with customer inquiries and provide excellent customer service</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Previous experience in an auto parts warehouse environment preferred</li>
<li>Strong attention to detail and ability to multitask</li>
<li>Ability to operate material handling equipment such as forklifts and pallet jacks</li>
<li>Excellent communication and customer service skills</li>
<li>Ability to lift heavy objects (up to 50 pounds) and stand for extended periods of time</li>
<li>Basic computer skills and proficiency with inventory management systems</li>
<li>Ability to work independently and as part of a team</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Parts Warehouse/Driver Associate

<h3>Job Description</h3>
Job Description
Operations &amp; Sales Manager – Mosquito Shield of Ft. Myers&nbsp;Mosquito Shield of Ft. Myers is seeking a driven, hands-on&nbsp;Operations &amp; Sales Manager&nbsp;to oversee daily business operations and help grow our customer base. This role is perfect for someone who thrives in a fast-paced environment, can lead a team, and enjoys building relationships with customers.&nbsp;Responsibilities&nbsp;• Manage day-to-day operations of the service team • Oversee and direct daily technician routing and scheduling • Handle customer service, scheduling requests, and account management • Drive sales through outbound calls, customer follow-ups, and local marketing • Track performance metrics and report on daily/weekly progress • Hire, train, and support seasonal technicians as needed • Build strong relationships with customers and ensure high service satisfaction • Identify opportunities to grow revenue and expand the customer base&nbsp;Requirements&nbsp;• Experience in service-based operations or field-service management • Strong leadership and communication skills • Ability to manage schedules, routes, and multiple technicians • Sales or customer-facing experience preferred • Highly organized, dependable, and results-driven • Proficiency with basic computer systems and scheduling tools&nbsp;Compensation&nbsp;• Competitive salary + performance-based bonuses • Company vehicle/allowance (if applicable) • Opportunity for advancement as the business grows

Pest Control Company Manager

<h3>Job Description</h3>
Job Description
We are an Express Car Wash looking for a person to greet customers at our paystations. This job will be customer service based and you will We offer competitive pay and a rewarding work experience.
Qualifications customer service 1 year and car wash experience a plus.
<ul>
<li>Provide customers with an enthusiastic, friendly experience.</li>
<li>Be able to present and explain club membership and successfully enroll customers in the club plan.</li>
<li>Do the right thing, at the right time, all the time.</li>
<li>Be proficient with all company policies and procedures.</li>
<li>Work as part of a team.</li>
</ul>
Minimum Requirements:
<ul>
<li>Ability to work flexible hours including weekends.</li>
<li>Work is performed outside and requires standing and other physical activities.</li>
<li>Must have reliable transportation</li>
<li>Willingness to work in all weather conditions.</li>
<li>Ability to work with a sense of urgency.</li>
<li>Conducting all interactions with customers and fellow employees ethically.</li>
<li>Must be at least 16 years of age.</li>
</ul>
Part time and F

Car Wash Greeter

<h3>Job Description</h3>
Job Description
Clubhouse Grounds Landscape Supervisor Imperial Golf Club – Naples, Florida
About the Role
Imperial Golf Club is seeking a Clubhouse Grounds Landscape Supervisor to oversee and perform all landscape maintenance for the clubhouse grounds area. This is a hands-on, working position responsible for ensuring our clubhouse grounds are pristine, formal, and inviting for members and guests, while leading and coordinating staff or contractors assigned to these areas.
This role is critical to maintaining the aesthetic appeal, safety, and functionality of the clubhouse grounds and requires someone with deep knowledge of Southwest Florida plant materials and proper trimming techniques. The Supervisor will report to the Golf Course Superintendent or Assistant Superintendent and will take ownership of all clubhouse landscape operations, plantings, and seasonal change-outs.
Key Responsibilities
<ul>
<li>
Oversee and perform daily landscape maintenance for the clubhouse grounds, including mowing, edging, trimming, weeding, and blowing debris from paths and common areas
</li>
<li>
Plant, water, prune, fertilize, and maintain flowers, shrubs, and trees to achieve a consistently high-quality presentation
</li>
<li>
Supervise, train, and schedule assigned grounds staff or contractors working in the clubhouse landscape areas
</li>
<li>
Coordinate sod installation, mulch application, and seasonal flower change-outs for the clubhouse
</li>
<li>
Apply expert knowledge of Southwest Florida plant materials and proper trimming techniques to maintain formal landscape beds
</li>
<li>
Maintain cleanliness and appearance of garden beds, clubhouse entrances, patios, and walkways
</li>
<li>
Inspect and maintain irrigation and drainage needs; coordinate repairs as necessary
</li>
<li>
Follow all club safety procedures and ensure staff use appropriate personal protective equipment (PPE)
</li>
</ul>
Qualifications
<ul>
<li>
Extensive landscaping or grounds maintenance experience in a private club, resort, or comparable high-end property
</li>
<li>
Demonstrated expertise with Southwest Florida landscape plant materials (herbaceous and woody) and proper trimming for formal beds
</li>
<li>
Knowledge of basic horticulture and landscape techniques
</li>
<li>
Ability to lead a team while also performing hands-on work
</li>
<li>
Ability to work outdoors in hot, humid, rainy, or otherwise inclement weather conditions and lift up to 50 lbs
</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>
Competitive base salary with performance-based incentives
</li>
<li>
Health, Dental, and Vision Insurance
</li>
<li>
Company-paid Life Insurance, Short-Term Disability, and Long-Term Disability
</li>
<li>
401(k) Retirement Plan with company match
</li>
<li>
Paid vacation and holiday time
</li>
</ul>
About Imperial Golf Club
Imperial Golf Club, located in Naples, Florida, is a premier private club featuring two championship 18-hole golf courses, a newly renovated clubhouse, and a welcoming, team-oriented culture. We are proud to offer opportunities for professional growth and a supportive environment where employees are recognized and valued.
 The above statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
<ul>
<li>Equal Opportunity Employer </li>
<li>Drug-Free Workplace</li>
<li>We participate in E-Verify</li>
</ul>

Clubhouse Grounds Landscape Supervisor

<h3>Job Description</h3>
Job Description
Job Title: Welders
Company: LEAD Staffing
Location: Fort Myers, FL
Job Type: Full-Time
Job Description: LEAD Staffing is currently seeking experienced Pipe Welders for a project in Fort Myers, FL . Welder MUST be able to pass the welding skills test if they don’t have welding certification.
 
Requirements:
<ul>
<li>Proven experience as a Welder (5 Years or more).</li>
<li>Stick - 6G Pipe Welding, Carbon Steel and copper, experience required.</li>
<li>They will do a Weld test if you don not have a welding certification.</li>
<li>Strong knowledge of pipe systems and their components.</li>
<li>Ability to read and interpret blueprints and schematics.</li>
<li>Proficiency in using various tools and equipment for welding.</li>
<li>Knowledge of safety procedures and guidelines.</li>
<li>Must have a valid Driver’s License and dependable transportation.</li>
<li>All tools of the trade &amp; PPE.</li>
<li>Strong attention to details.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Excellent problem-solving skills.</li>
<li>Physical fitness and the ability to work in demanding environments.</li>
</ul>
 
Responsibilities:
<ul>
<li>Stick - 6G Pipe Welding, Carbon Steel and copper, experience required.</li>
<li>Strong knowledge of pipe systems and their components.</li>
<li>Ability to read and interpret blueprints and schematics.</li>
<li>Proficiency in using various tools and equipment for welding.</li>
<li>Knowledge of safety procedures and guidelines.</li>
<li>Maintain and calibrate welding equipment to ensure optimal performance and consistent weld quality.</li>
<li>Adherence to all welding safety regulations and procedures.</li>
<li>Proper use of safety gear.</li>
<li>Maintain a clean and organized work area.</li>
<li>You will also be required to help out if other guys need help installing hangers, hanging pipe or getting material.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
 
Benefits:
<ul>
<li>Competitive salary</li>
<li>Health, dental, and vision insurance</li>
<li>Disability</li>
<li>Life</li>
<li>Paid sick leave</li>
</ul>
 
Please submit your resume
 
Lead is committed to providing an environment of mutual respect where employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success as a growing national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 
Lead is proud to be an Equal Opportunity and Affirmative Action Employer
Company DescriptionOur mission is to be the Best In Class manpower support company by operating on the principals of delivering the highest level professionalism, integrity, honesty, and safety to our valued employees and clients. Lead Staffing, established in 2010, specializes in Construction, Industrial and Marine Staffing of Skilled Tradespeople throughout the United States of America. Our goal is to work with regional and national contractors that share our commitment towards safety and to provide long term rewarding work assignments for our valued employees. Our success in consistently filling our customer's orders is directly related to the tenure of our sales and recruiting staff, all of whom on average have in excess of 10 years industry experience. <a href="http://www.leadstaff.com" target="_blank">www.leadstaff.com</a> 
<h3>Company Description</h3>
Our mission is to be the Best In Class manpower support company by operating on the principals of delivering the highest level professionalism, integrity, honesty, and safety to our valued employees and clients.\r\n\r\nLead Staffing, established in 2010, specializes in Construction, Industrial and Marine Staffing of Skilled Tradespeople throughout the United States of America. Our goal is to work with regional and national contractors that share our commitment towards safety and to provide long term rewarding work assignments for our valued employees.\r\n\r\nOur success in consistently filling our customer's orders is directly related to the tenure of our sales and recruiting staff, all of whom on average have in excess of 10 years industry experience. <a href="http://www.leadstaff.com" target="_blank">www.leadstaff.com</a>

Welder

<h3>Job Description</h3>
Job Description
Director of Florida Operation​s​
&nbsp;
Our Company has been a Multi​ hundred Million Dollar general contractor in Southwest Florida for 7 decades. Rated best place to work in SW Florida for many years. Our Company is an employee owned company. If you have the skills we will contact you and share the company with you.
&nbsp;
The Director of Florida Operations will be a key leader in advancing the Company vision. In this role you will oversee all aspects of project management and field operations, ensuring alignment with our strategic goals. This includes driving project delivery, strengthening client partnerships, fostering high-performing teams, and ensuring profitability and quality on all projects.
&nbsp;
Position description
&nbsp;
<ul>
<li>Lead, develop, and retain project management and field teams to ensure high performance, accountability, and cultural alignment.</li>
<li>Direct strategy and execution for project management and field operations to ensure alignment with our company vision and goals.</li>
<li>Partner with executive leadership to align operations with long-term divisional growth priorities.</li>
<li>Oversee staffing strategies, resource allocation, and workforce planning to ensure project</li>
</ul>
teams are effectively resourced.
<ul>
<li>Ensure alignment of talent deployment with project priorities and profitability goals.</li>
<li>Monitor team performance and capacity to adjust resourcing as needed.</li>
<li>Oversee risk management practices across operations to protect financial performance, quality, and client trust.</li>
<li>Implement systems to proactively identify, assess, and mitigate operational and project&nbsp;risks.</li>
<li>Champion safety across all projects, ensuring compliance with company standards and</li>
</ul>
regulatory requirements.
<ul>
<li>Cultivate and maintain strong relationships with clients, subcontractors, and stakeholders&nbsp;to ensure satisfaction and repeat business.</li>
<li>Provide executive oversight to resolve major client or project concerns, ensuring trust and&nbsp;confidence.</li>
<li>Collaborate with preconstruction, business development, and leadership teams to ensure&nbsp;alignment of client expectations with delivery capabilities.</li>
<li>Represent ​the company in external forums, industry associations, and community events to</li>
</ul>
strengthen market presence.
<ul>
<li>Ensure client feedback is captured and integrated into operational improvements.</li>
<li>Ensure financial performance of project management and field operations is on target and in alignment with divisional goals. Including project delivery supports margin, cash flow, and long-term financial stability.</li>
<li>Inform operational budget, monitor functional P&amp;L, forecasts, and project financials to identify risks and opportunities.</li>
<li>Collaborate with finance and leadership teams to establish performance targets and&nbsp;accountability metrics.</li>
<li>Drive continuous improvement initiatives that enhance cost efficiency and financial&nbsp;outcomes.</li>
</ul>
&nbsp;
Experience candidate will possess:
&nbsp;
<ul>
<li>Education and experience: Bachelor’s degree in Construction Management, Engineering, or related field. A Master’s degree is preferred. 15 years of progressive industry experience in commercial construction, with a demonstrated track record of leading projects, managing teams, and overseeing all aspects of a company's construction operations.</li>
<li>Construction Background: Expert level of understanding of construction means and methods; knowledge of federal, state, and local building codes, ordinances and regulations; ability to negotiate and manage contractual arrangements; and fiscal management experience.</li>
<li>Eye for Details: Accuracy is critical for success in this role. Candidates must have superior organizational, communication (both written and verbal) and decision-making skills.</li>
<li>Tech-know-how: Proficient in Microsoft Office programs, experience with project management software(s), Bluebeam, scheduling software etc.</li>
<li>Leadership: Capacity to inspire and motivate others, manage team dynamics, and guide individuals toward achieving common goals.</li>
<li>Operations Acumen: Strong understanding of construction management operations, project delivery and field practices with the ability to align them to business objectives.</li>
<li>Strategic Thinking: Ability to develop long-term plans and align team efforts with organizational goals to drive success and growth.</li>
<li>Risk &amp; Safety Management: Strong grasp of risk mitigation practices and safety leadership in construction environments.</li>
<li>Embodiment of our corporate values: Choosing what’s right, every time; A can-do attitude: A personal sense of responsibility; People who value people.</li>
</ul>
Company DescriptionBest Place to work in Southwest Florida . 
<h3>Company Description</h3>
Best Place to work in Southwest Florida .

DIRECTOR OF FLORIDA OPERATIONS CONSTRUCTION​ URGENT

<h3>Job Description</h3>
Job Description
Are you interested in practicing hematopathology in a dynamic reference laboratory environment? Are you seeking an organization that invests in its people while providing opportunities for continuous learning and professional growth?
 
This opportunity offers the chance to join a collaborative team of Pathologists who are empowered to make critical decisions in the best interest of patient care. The laboratory provides a comprehensive hematopathology testing menu and advanced diagnostic tools designed to support clinical excellence and ongoing skill development. Location: Fort Myers, FL Schedule: Tuesday–Saturday | Day Shift | Onsite
Mission &amp; Culture:
The organization is driven by a purpose-centered mission focused on improving patient outcomes through high-quality diagnostic services. The environment encourages collaboration, innovation, and professional autonomy, allowing Pathologists to make a meaningful impact on patient care while continuing to grow clinically and professionally.
Position Summary:
The Hematopathologist will provide contemporary hematopathology services integrating morphologic evaluation with flow cytometry, cytogenetics, FISH, and molecular genetics. This role supports a broad diagnostic case mix within a reference laboratory setting.
The ideal candidate will have approximately five years of post-fellowship experience in hematopathology, though exceptional candidates with fewer years of experience may be considered.
Core Responsibilities:
<ul>
<li>
Perform diagnostic interpretation of biopsy and cytology material, including gross and microscopic evaluation, dictation, and electronic case release.
</li>
<li>
Read, analyze, and interpret laboratory data in support of accurate diagnoses.
</li>
<li>
Perform and participate in quality control and quality assurance activities in accordance with departmental and regulatory standards.
</li>
<li>
Participate in day-to-day laboratory operations, including case consultation and sign-out, with availability to interact with clients regarding pre-analytical, analytical, and post-analytical questions.
</li>
<li>
Provide expert guidance and assistance to technologists and technicians to resolve diagnostic or technical issues.
</li>
<li>
Serve as Delegated Clinical Consultant when assigned by the Site Medical Director.
</li>
<li>
Collaborate closely with clinical and administrative teams to ensure high standards of turnaround time, quality, and customer service.
</li>
<li>
Build and maintain strong relationships with referring physicians and ensure excellent client follow-up.
</li>
<li>
Contribute to a multidisciplinary team environment through collaborative decision-making and peer engagement.
</li>
</ul>
Experience &amp; Required Qualifications:

<ul>
<li>
M.D. or D.O. degree required.
</li>
<li>
Board certification or eligibility in Anatomic and Clinical Pathology preferred.
</li>
<li>
Board certification in Hematopathology required.
</li>
<li>
Minimum of five (5) years of attending-level experience in hematopathology strongly encouraged.
</li>
<li>
Active or eligibility for an unrestricted Florida medical license required.
</li>
<li>
Eligibility for additional state licensure in CA, NY, or TX is a plus.
</li>
<li>
Demonstrated success as a productive member of a multidisciplinary team, including collaboration with senior leadership.
</li>
<li>
Proven problem-solving ability, including identifying needs, analyzing potential solutions, and determining appropriate courses of action.
</li>
<li>
Experience using an automated Laboratory Information System (LIS) with online transcription, reporting, and electronic signature functionality.
</li>
</ul>
Why Consider This Opportunity:
<ul>
<li>
Comprehensive hematopathology testing menu with advanced diagnostic modalities
</li>
<li>
Collaborative, physician-driven reference laboratory environment
</li>
<li>
Purpose-driven mission focused on improving patient care
</li>
<li>
Strong culture of professional autonomy, learning, and growth
</li>
<li>
Competitive benefits with multiple health plan options
</li>
</ul>
About us:
At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has over 18 years of proven success placing job seekers in positions ranging from entry-level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide, for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.
It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities.
If at any time during the application process, you need an accommodation, please contact <a href="mailto:recruiting@lighthouselabservices.com" target="_blank">recruiting@lighthouselabservices.com</a> for assistance.
Lighthouse Lab Services | 844-974-1929 | lighthouselabservices.com
#LLS2

Hematopathologist

<h3>Job Description</h3>
Job DescriptionCompany Description 
America’s Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserve. America’s Best believes in great care, for every kind of eye. Because every eye deserves better.
For more details about America's Best, visit AmericasBest.com.
Job Description 
See your leadership skills in focus!
As a General Manager, you’ll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day.
The General Manager is responsible for the overall success, sales, and profitability of the store. This includes managing all aspects of operations — from financial performance and team leadership to merchandising, training, and patient care.
You’ll set the tone for a positive, high-energy environment where exceptional service and teamwork thrive.
What You’ll Do
<ul>
<li>Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.</li>
<li>Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.</li>
<li>Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.</li>
<li>Partner with the Doctor to ensure every patient receives the highest level of care.</li>
<li>Conduct store audits and uphold quality, merchandising, and service standards.</li>
<li>Maintain open communication with the District Manager and provide accurate reporting.</li>
<li>Ensure the store and facility meet all corporate and safety standards.</li>
</ul>
Additional Responsibilities
<ul>
<li>Execute marketing, merchandising, and promotional initiatives according to brand standards.</li>
<li>Manage budgets, supplies, and inventory to meet financial goals.</li>
<li>Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.</li>
<li>Lead by example — coaching your team toward sales and service excellence.</li>
<li>Provide clear, timely feedback and performance evaluations, while addressing issues proactively.</li>
<li>Ensure compliance with company policies and maintain accurate associate files and records.</li>
</ul>
Qualifications 
<ul>
<li>5+ years of retail experience. Supervising experience preferred.</li>
<li>Knowledge of the optical industry is preferred.</li>
<li>ABO &amp;NCLE Certified</li>
<li>Bachelor’s degree or equivalent experience preferred.</li>
<li>Proven ability to lead, coach, and build strong associate relationships.</li>
<li>Strong communication, organization, and problem-solving skills</li>
<li>Passion for providing exceptional customer service and driving sales.</li>
<li>Solid understanding of store operations and business performance.</li>
</ul>
 Additional Information 
We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future. 
Our Benefits Include:
<ul>
<li>Health &amp; Dental Insurance</li>
<li>401k retirement savings with company match and stock purchase plan</li>
<li>Flex Spending Account</li>
<li>Generous Paid Time Off &amp; Company Holidays</li>
<li>Parental leave</li>
<li>Employee eyewear discount</li>
<li>Short- and Long-Term Disability</li>
<li>Life Insurance</li>
<li>College scholarship program</li>
</ul>
Focus on professional growth and long-term career fulfillment:
<ul>
<li>Training programs: Develop your skills and knowledge with our comprehensive training offerings.</li>
<li>Educational Courses: Gain access to courses that support both your personal and professional development.</li>
<li>Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term.</li>
</ul>
Join us today and see your future clearly!
We are an equal opportunity employer.&nbsp; We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Licensed Optician - General Manager

<h3>Job Description</h3>
Job Description
We are seeking a PODIATRIC MEDICAL ASSISTANT&nbsp;to become a&nbsp;part of our team!&nbsp;
Responsibilities:
<ul>
<li>Handle all assistant duties&nbsp;in a timely manner</li>
<li>Perform routine clinical tasks, schedule surgeries, stock rooms, etc...</li>
<li>Communicate efficiently with patients, facilities, co workers, physicians &amp; other medical provider offices</li>
<li>Escort patients to exam rooms&nbsp;and perform intake and charting</li>
<li>Assist with office medical procedures</li>
<li>other assigned duties</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in medical assisting</li>
<li>Familiarity with medical terminology</li>
<li>Strong organizational skills</li>
<li>Ability to thrive in a fast-paced environment</li>
<li>Being a team player</li>
</ul>

PODIATRIC MEDICAL ASSISTANT

<h3>Job Description</h3>
Job Description
TRAKAmerica is a leading national outsourcing provider, trusted by many of the country’s largest banks and debt buyers to manage over $18 billion in assets. Our innovative approach and proven results have made us a recognized leader in the accounts receivable management industry.
As part of our continued growth, we’re excited to expand our team in Bonita Springs, Florida. We currently have an immediate opening for a Client Services Specialist—a key role that directly supports our ongoing success and client satisfaction.
Why Join Our Team?
Discover Your Potential with Us: At TRAKAmerica, you're not just joining a team; you're embarking on a career adventure in an environment that values innovation, dedication, and collaboration. Here, you'll be encouraged to unleash your potential, expand your skills, and contribute to a legacy of excellence. With us, your work is not just valued—it's vital. And we celebrate it with a culture that rewards initiative, integrity, and a forward-thinking mindset.
POSITION SUMMARY:
The Client Liaison is responsible for collaborating with all TRAKAmerica departments and suppliers to provide accurate and timely responses to client requests and deliverables. This hourly position supports the success of TRAKAmerica’s relationship with assigned clients by ensuring a high level of customer service and responsiveness. The Client Liaison serves as the main day-to-day contact for clients and is the subject matter expert for processes and procedures related to their assigned client relationships. This position is classified as non-exempt under the FLSA and will earn over-time pay for any hours worked in excess of 40 hours in a given work week.
ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES:
Oversees the Client’s daily deliverable and reporting schedule and processes for the company; updating them constantly to ensure they are effectively maintained.
<ul>
<li>Acts as the client’s primary point of contact for all day-to-day and account level inquiries.</li>
<li>Performs the daily functions related to running the hold queue tools. Involves management as needed.</li>
<li>Supports management in resolving off-board related tasks.</li>
<li>Seeks out clarification or additional information from clients as needed to document internal processes and supplier work standards.</li>
<li>Ensures the accuracy of all documentation and reporting submitted to clients.</li>
<li>Communicates process and system changes and issues to all levels; continues to track and stay involved until all changes are implemented and issues resolved.</li>
<li>Acts as a liaison with IT, Finance, Audit, Media, Affidavits, Performance Management and/or other internal departments to accomplish client goals.</li>
<li>Communicates directly with attorney and agency suppliers to resolve account level issues.</li>
<li>Escalates to management any complaints, concerns or observations that may impact the client relationship.</li>
<li>Manages special projects related to client initiatives as assigned by client or management.</li>
<li>Performs periodic reviews of client inventory to ensure workflows and established processes are meeting client objectives.</li>
<li>Manages exception reporting generated by automated processes to ensure exceptions are cleared on a timely and consistent basis.</li>
<li>Processes below authority settlement requests from suppliers, submitting the requests to the client and documenting the results.</li>
<li>Processes reopen requests from suppliers, submitting the requests to the client and documenting the results.</li>
<li>Serves as a back-up for over-flow calls to our Inbound Call Center, if required</li>
<li>Other duties as assigned by management.</li>
</ul>
JOB COMPETENCIES:
<ul>
<li>Ability to prioritize and manage multiple tasks in a fast-paced team environment.</li>
<li>Excellent written and verbal communications skills.</li>
<li>Ability to understand the concepts affecting the legal recoveries business, including federal, state and local rules and regulations.</li>
<li>Ability to analyze and interpret client reports and ensure accuracy while meeting all deadlines.</li>
<li>Ability to identify issue, problem-solve the issues and escalate as needed.</li>
<li>Ability to interact with clients with a high level of performance.</li>
<li>Strong organizational, self-management and follow up skills.</li>
<li>Strong customer service skills and professional demeanor.</li>
<li>Demonstrated ability to be a good listener and deal with phone inquiries.</li>
<li>Strong computer skills using Microsoft Outlook and Excel (use of pivot tables and VLOOKUP are required).</li>
</ul>
PHYSICAL DEMANDS &amp; WORK ENVIRONMENT:
The physical demands and work environment characteristics described here and representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands or fingers to handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>Work environment: The noise level in the work environment is usually moderate.</li>
</ul>
QUALIFICATIONS REQUIRED:
<ul>
<li>Minimum Associates Degree Preferred</li>
<li>Minimum 2 years client services, administrative, customer services, legal or related experience</li>
<li>1-3 years prior experience in a process-oriented environment.</li>
</ul>
Other preferred Skills/Abilities/Experience:
<ul>
<li>Legal Experience</li>
<li>Knowledge of debt collection laws and/or experience in debt collection industry is ideal</li>
</ul>
TRAKAmerica is an Equal Opportunity Employer. Our company offers a competitive, experience-based salary; a comprehensive benefits package that includes paid holidays, paid time off, health insurance, and 401k plan; and a performance-based bonus structure. Any offer of employment conveyed by TRAKAmerica is conditional upon the successful completion of the company’s lawful pre-employment checks/screens including but not limited to criminal background check, credit check, and drug testing (to the extent permitted and in accordance with applicable law).
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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