<h3>Job Description</h3>
Job Description
Patient Advocate Specialist
Cleveland Clinic Hospital, Fort Lauderdale, FL
 
ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process.
This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care.
We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems.
Key Responsibilities
Patient Engagement &amp; Advocacy
<ul>
<li>Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program.</li>
<li>Assess family dynamics and adapt communication style to effectively meet their needs.</li>
<li>Obtain necessary authorizations and documentation from patients/families.</li>
<li>Foster trust with patients while maintaining appropriate professional boundaries.</li>
<li>Demonstrate cultural competence and empathy when engaging with vulnerable populations.</li>
</ul>
HIPP Enrollment &amp; Case Management
<ul>
<li>Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details).</li>
<li>Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions.</li>
<li>Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments.</li>
<li>Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy.</li>
</ul>
Program Maintenance &amp; Benefit Coordination
<ul>
<li>Clarify how employer-provided health insurance works in coordination with Medicaid.</li>
<li>Verify and update ongoing patient eligibility for HIPP to maintain continuity.</li>
<li>Assist with resolving insurance-related issues upon request from patients or clients.</li>
</ul>
Technology &amp; Documentation
<ul>
<li>Utilize CRM/case management system to manage referrals and patient records.</li>
<li>Upload, scan, and securely transmit required documentation.</li>
<li>Record patient interactions meticulously in compliance with privacy and legal standards.</li>
<li>Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks.</li>
</ul>
Client &amp; Hospital Relationship Management
<ul>
<li>Represent the organization as the on-site contact at the hospital.</li>
<li>Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners.</li>
<li>Always uphold the organization’s values with ethical integrity and professionalism.</li>
</ul>
Required Qualifications
<ul>
<li>High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management.</li>
<li>Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification.</li>
<li>Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening.</li>
</ul>
Preferred Qualifications
<ul>
<li>Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field.</li>
<li>Training in motivational interviewing, trauma-informed care, or medical billing/coding.</li>
<li>Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy.</li>
<li>Three to five years’ experience in patient-facing roles within a healthcare setting.</li>
<li>Full Bilingual proficiency in Spanish is strongly preferred.</li>
</ul>
Core Skills &amp; Competencies
Technical Skills-Preferred
<ul>
<li>Proficiency with CRM or case management systems.</li>
<li>Knowledge of Medicaid/Medicare eligibility and benefits coordination.</li>
<li>Ability to interpret medical billing and insurance documents.</li>
<li>Strong compliance-based documentation practices.</li>
</ul>
Interpersonal Skills
<ul>
<li>Active listening and empathetic communication.</li>
<li>De-escalation tactics for emotionally distressed patients.</li>
<li>Cultural awareness and sensitivity in communication.</li>
<li>Collaboration with cross-functional teams, including hospital and internal staff.</li>
</ul>
Key Traits for Success
<ul>
<li>Mission-Driven Advocacy – Consistently puts patient needs first.</li>
<li>Ego Resilience – Thrives amid adversity and changing demands.</li>
<li>Empathy – Provides compassionate support while ensuring professionalism.</li>
<li>Urgency – Balances speed and sensitivity in patient interactions.</li>
<li>Detail Orientation – Ensures accuracy and completeness in documentation.</li>
<li>Cultural Competence – Demonstrates respect and understanding of diverse experiences.</li>
<li>Adaptability – Successfully operates in evolving policy and procedural environments.</li>
</ul>
Why Join Us?
As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Patient Advocate - Fort Lauderdale, FL

<h3>Job Description</h3>
Job Description
Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member's experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process. 
Part Time - 3p-11p - 16 hours/week 
Responsibilities
<ul>
<li>Greet members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high level of customer service. </li>
<li>Manage patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation. </li>
<li>Enter membership leads and patient demographics into Salesforce. </li>
<li>Schedule follow-up appointments for medical evaluations, vaccinations and house calls as appropriate. </li>
<li>Address any member questions or concerns promptly and escalate them as needed. </li>
<li>Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs </li>
<li>Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards. </li>
<li>Distribute mail and facilitating mailing items to members and signing for packages on occasion. </li>
<li>Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed. </li>
<li>Perform related duties as required. </li>
</ul>
Experience 
We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have: 
<ul>
<li>High School degree or equivalent required </li>
<li>1-2 years of previous hospitality and/or medical office experience strongly preferred </li>
<li>Excellent administrative background, especially in managing customers on the phone </li>
<li>Ability to efficiently execute (and often improve) established office routines and policies. </li>
</ul>
Skills 
<ul>
<li>To be successful in this role, candidates will demonstrate the following: </li>
<li>Exceptional organizational and attention to detail. </li>
<li>Excellent communication skills and the ability to work cross-functionally among departments and teams. </li>
<li>Tech-savvy with the ability to learn new technology quickly. </li>
<li>Ability to think and work independently, effectively, and efficiently as if running your own business unit </li>
<li>Ambitious, strong work ethic, and open to new ideas </li>
</ul>
About Sollis Health
Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. 
Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.
We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!
 
Live Above It All at Atlantic Square
Welcome to Downtown Miami's hottest new high-rise - The Atlantic Square. Soaring 37 stories with 616 luxury residences, stunning city and bay views, sleek finishes, and top-tier amenities, this is more than just a place to live - it's a lifestyle. 
From vibrant commercial spaces to a resort-style pool deck, co-working lounges, and a state-of-the-art fitness center, Atlantic Square puts you in the center of it all. Bold, modern, and effortlessly connected - your next chapter starts here.
We're looking for a skilled and highly motivated Maintenance Technician to help us maintain our stunning community and deliver an exceptional living experience for our residents.
 
Job Type: Full-Time
Job Description Summary: 
The Maintenance Technician performs routine maintenance in individual apartments, common areas and amenity areas. Prepares vacant units for new move-ins. Performs routine preventive maintenance. Assists in various cleaning functions and assists in monitoring the grounds. Maintains and repairs physical structures of buildings and maintains grounds by performing the following duties.
Responsibilities:
<ul>
<li>Maintains and repairs buildings: areas of responsibility include, but are not limited to: electrical, plumbing, carpentry, HVAC, landscaping, painting, cleaning, appliances, pools, utilities, elevators, fencing/gates, and fire systems.</li>
<li>Responsible for completing all service requests/ work orders at the direction of the maintenance supervisor or property manager as required within 24 hours.</li>
<li>Complete apartment service tickets and log all assigned work orders accurately and in a timely fashion.</li>
<li>Manage vacant apartments by preparing them through the turnover process so apartments are ready to lease to new prospects. The work includes the maintenance of the unit, painting, cleaning and carpet cleaning.</li>
<li>Replaces worn or damaged parts such as hoses, wiring, and belts, in machines and equipment such as truck, street sweeper and other equipment used within the maintenance department.</li>
<li>Assists in ordering supplies for the property.</li>
<li>Cleans internal and external areas of buildings, including dusting, sweeping, and mopping, washes windows.</li>
</ul>
Requirements: 
<ul>
<li>High School diploma, or GED equivalency, and minimum of 1-2 years direct experience as a Make Ready or Maintenance Technician for an apartment community, or equivalent combination of education and experience.</li>
<li>High-rise and lease-up experience preferred.</li>
<li>EPA I or II, Universal or HVAC certified is required. </li>
<li>CPO Certification is a plus, and experience maintaining pools is required.</li>
<li>Thorough understanding of electrical, plumbing, and HVAC systems. </li>
<li>Previous experience with preventative maintenance, vendor relations, and organizing work orders</li>
<li>Bilingual (English/Spanish) highly preferred</li>
<li>Experience with Onesite, Yardi, or other property management software is a plus.</li>
</ul>
For more information, please visit Our Website
Follow Us: Facebook LinkedIn Twitter
Atlantic Pacific Companies is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions

Maintenance Technician

<h3>Job Description</h3>
Job Description
As a Zuma&nbsp;Pastry Chef de Partie, you are responsible for assisting with the Pastry Sous Chef and Head Pastry Chef to execute pastry recipes with precision and consistency, while also fostering creativity in developing new menu items. Your attention to detail, pastry expertise, and dedication to quality will ensure the success of our pastry program and uphold Zuma's reputation for excellence.
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.
Life at Zuma
At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do
Main Duties
Your key responsibilities will include:
<ul>
<li>Prepare a variety of high-quality pastries, desserts, and baked goods in accordance with Zuma's standards</li>
<li>Execute pastry recipes with precision and consistency, ensuring adherence to presentation guidelines</li>
<li>Maintain a clean and organized pastry section, including proper storage of ingredients and equipment</li>
<li>Collaborate with the pastry team to develop new menu items and seasonal offerings</li>
<li>Monitor inventory levels and communicate any shortages or discrepancies to the Pastry Sous Chef</li>
<li>Train and mentor junior pastry team members, providing guidance on techniques and procedures</li>
<li>Assist in the creation of production schedules and participate in daily pre-service briefings</li>
</ul>
What We Look For
Our ideal candidate embodies our values and the following:
<ul>
<li>A genuine love for culinary experiences &amp; a passion for Japanese cuisine</li>
<li>A natural team player who is at home working in sync with a large team</li>
<li>Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences</li>
<li>Previous experience as a Pastry Chef de Partie or similar role in a high-volume restaurant or hotel environment</li>
<li>Solid understanding of pastry techniques, including mixing, baking, piping, and decorating</li>
<li>Knowledge of pastry ingredients, flavors, and flavor combinations</li>
<li>Ability to work flexible hours, including evenings, weekends, and holidays, as required</li>
</ul>
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. &nbsp;
As part of our team, you’ll enjoy:
<ul>
<li>World-Class training, designed to inspire and educate</li>
<li>Global opportunities, experience hospitality around the globe with our five incredible brands</li>
<li>Health Benefits:&nbsp;Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.</li>
<li>Family Meals are shared daily</li>
<li>Rewards &amp; Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition</li>
<li>Staff discount,&nbsp;enjoy exclusive discounts across the Azumi group, worldwide!</li>
</ul>
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.&nbsp;
Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.&nbsp; 
 We use eVerify to confirm U.S. Employment eligibility.

Pastry Chef de Partie

<h3>Job Description</h3>
Job Description
As an Etaru Sous Chef, you are responsible for supporting the Executive Chef and the Head Chef in all aspects of kitchen operations, including food preparation, menu development, staff supervision, and ensuring exceptional culinary experiences for our guests. You will collaborate closely with the culinary team to maintain high standards of quality, creativity, and efficiency in the kitchen.
Brought to the United States by Rainer Becker, co-founder and creator of Zuma restaurants worldwide and ROKA London, ETARU, is a restaurant featuring contemporary Japanese robatayaki grill cuisine. Offering casual, yet sophisticated, dining at the second-story restaurant, bar &amp; terrace, the space is equally divided indoor and out. The beach bar offers a more relaxed environment with service directly to the sand (Friday – Sunday).
Life at Etaru
At Etaru, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do
Main Duties
Your key responsibilities will include:
<ul>
<li>Oversee the day-to-day operations of the kitchen, including food preparation, cooking, and plating, to ensure consistency and adherence to quality standards</li>
<li>Train and mentor kitchen staff, including line cooks, prep cooks, and other culinary team members, to maintain high levels of skill, productivity, and morale</li>
<li>Supervise kitchen staff during service periods to ensure smooth and efficient operations, including proper timing of food production and delivery</li>
<li>Manage inventory levels of food and kitchen supplies, and oversee ordering and receiving of ingredients and products</li>
<li>Assist in scheduling kitchen staff, managing labor costs, and optimizing staffing levels to meet business demands</li>
<li>Collaborate with the Executive Chef and Head Chef to develop seasonal menus, special promotions, and culinary events, and participate in menu tastings and evaluations</li>
<li>Assist in budgeting and cost control measures, including monitoring food costs, portion control, and inventory management</li>
</ul>
What We Look For
Our ideal candidate embodies our values and the following:
<ul>
<li>A genuine love for culinary experiences &amp; a passion for Japanese cuisine</li>
<li>A natural team player who is at home working in sync with a large team</li>
<li>Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences</li>
<li>2+ years Sous Chef experience or senior culinary position in a high-volume restaurant or hospitality establishment</li>
<li>Culinary degree or equivalent formal training preferred</li>
<li>Must hold a valid health and safety certification as required by local regulations</li>
<li>Ability to work flexible hours, including evenings, weekends, and holidays, as required</li>
</ul>
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. &nbsp;
As part of our team, you’ll enjoy:
<ul>
<li>World-Class training, designed to inspire and educate</li>
<li>Global opportunities, experience hospitality around the globe with our five incredible brands</li>
<li>Health Benefits:&nbsp;Comprehensive Medical, Dental, and Vision insurance to ensure your well-being</li>
<li>Family Meals are shared daily</li>
<li>Rewards &amp; Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition</li>
<li>Staff discount,&nbsp;enjoy exclusive discounts across the Azumi group, worldwide!</li>
</ul>
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.&nbsp;
Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.&nbsp;
 We use eVerify to confirm U.S. Employment eligibility.

Sous Chef

<h3>Job Description</h3>
Job Description
Job Title: Bartender
Company: V&amp;E Hospitality Group
Job Type: Full-Time/Part-Time
About V&amp;E Hospitality Group:
V&amp;E Hospitality Group is a renowned hospitality company committed to delivering exceptional dining and entertainment experiences to our patrons. We take pride in our diverse portfolio of bars and restaurants, each offering a unique atmosphere and a dedication to outstanding customer service.
Position Overview:
V&amp;E Hospitality Group is looking for talented and passionate individuals to join our team as Bartenders. The Bartender is a key member of our service team responsible for crafting and serving high-quality beverages, providing excellent customer service, and creating a welcoming atmosphere for our guests. If you are a skilled mixologist with a passion for hospitality, we encourage you to apply.
Key Responsibilities:
<ol>
<li>Beverage Preparation:&nbsp;Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and specialty drinks, with precision and creativity.</li>
<li>Guest Interaction:&nbsp;Greet guests warmly, take drink orders, and engage in friendly conversations. Provide recommendations and ensure guests have an enjoyable experience.</li>
<li>Mixology:&nbsp;Create and innovate cocktails while following established recipes and maintaining consistency in presentation and taste.</li>
<li>Bar Organization:&nbsp;Maintain a clean and organized bar area, including the proper storage and labeling of all ingredients, garnishes, glassware, and bar tools.</li>
<li>Inventory Management:&nbsp;Monitor and track inventory levels, order supplies as needed, and manage the rotation of perishable items to minimize waste.</li>
<li>Cash Handling:&nbsp;Process guest payments accurately, handle cash responsibly, and provide change or receipts as required.</li>
<li>Safety and Compliance:&nbsp;Adhere to all relevant alcohol laws and safety regulations, including checking identification to verify the legal drinking age and refusing service to intoxicated guests.</li>
<li>Teamwork:&nbsp;Collaborate with servers, bussers, and kitchen staff to ensure efficient and seamless service. Support colleagues during busy periods.</li>
</ol>
Qualifications:
<ul>
<li>Previous bartending experience in a high-volume bar or restaurant is preferred but not required.</li>
<li>Strong knowledge of mixology, cocktail preparation, and bar equipment.</li>
<li>Excellent customer service and interpersonal skills.</li>
<li>Ability to multitask in a fast-paced environment while maintaining attention to detail.</li>
<li>Positive attitude and a commitment to providing exceptional service.</li>
<li>Knowledge of liquor laws and responsible alcohol service.</li>
<li>Availability to work evenings, weekends, and holidays as needed.</li>
</ul>
Physical qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to move throughout the dining room effectively.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to perform reaching and stooping motions.
Benefits:
<ul>
<li>Competitive hourly wage plus tips.</li>
<li>Opportunities for career advancement within V&amp;E Hospitality Group.</li>
<li>Employee discounts on food and beverages.</li>
<li>A positive and dynamic work environment.</li>
<li>Training and development opportunities.</li>
<li>Health, vision, and dental benefits</li>
</ul>

V&amp;E Hospitality Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
 We use eVerify to confirm U.S. Employment eligibility.

Bartender

<h3>Job Description</h3>
Job DescriptionDescription:Job Summary
TESS is an industry leader servicing the Mega Yacht Industry. We are seeking skilled Electrical Engineers to join our dynamic team. In this role, you will be responsible for designing, developing, and producing detailed electrical drawings and systems for a wide range of marine applications, including Alarm Monitoring Systems (AMS), Power Management Systems (PMS), Motor Control Centers (MCC), lighting systems, and other vessel electrical systems.
This is a full-time, Monday–Friday position offering a flexible schedule, professional development assistance, health benefits, and paid vacation time.
 Duties and Responsibilities
Responsibilities include, but are not limited to:
<ul>
<li>Design, develop, and improve electrical systems and products for marine applications. </li>
<li>Create detailed electrical drawings and documentation. </li>
<li>Establish and support manufacturing and installation processes. </li>
<li>Evaluate system safety, reliability, and performance. </li>
<li>Design, control, and implement electrical systems in accordance with project requirements. </li>
<li>Develop designs in compliance with global engineering codes, standards, and marine regulations. </li>
<li>Ensure installations and applications meet customer specifications and safety standards. </li>
<li>Collaborate with engineers, technicians, and cross-functional teams to develop and implement new system processes. </li>
<li>Analyze, summarize, and report test data and results. </li>
<li>Perform other job-related duties as assigned by management. </li>
</ul>
This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as needed.
Requirements:Required Skills and Abilities
<ul>
<li>Excellent verbal and written communication skills. </li>
<li>Strong interpersonal and customer service skills. </li>
<li>Excellent analytical and critical-thinking abilities. </li>
<li>Strong organizational skills with exceptional attention to detail. </li>
<li>Advanced analytical and technical problem-solving skills. </li>
<li>Ability to effectively prioritize tasks and delegate when appropriate. </li>
<li>Ability to perform well in a fast-paced and occasionally high-pressure environment. </li>
<li>Experience working with AutoCAD and EPLAN. </li>
<li>Proficiency with Microsoft Office Suite or related software. </li>
</ul>
Education and Experience
<ul>
<li>Bachelor’s degree or equivalent in Electrical Engineering, Automation Systems, or a related field required. </li>
<li>Minimum of two (2) years of related professional experience required. </li>
</ul>
Physical Requirements
<ul>
<li>Ability to sit for prolonged periods while working at a desk and on a computer. </li>
<li>Ability to lift up to 15 pounds as needed.</li>
</ul>

Electrical Design Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
 
Title: Director of Customer Service Date Revised: December 2025
Work Location: Fort Lauderdale
 
JOB SUMMARY:
The Director of Customer Service is responsible for leading, developing, and optimizing Hallandale Pharmacy’s customer service operations to ensure an exceptional, compliant, and scalable experience for patients, clinics, and healthcare providers. This role provides strategic and operational oversight of all customer-facing support functions, ensuring the customer service team delivers accurate, timely, and professional service in alignment with Hallandale Pharmacy’s standards and regulatory requirements as a 503A pharmacy.
The ideal candidate is a strong people leader with experience in healthcare or regulated environments who can balance customer empathy, operational efficiency, and compliance.
 
KEY RESPONSABILITIES:
<ul>
<li>Lead, coach, and develop the Customer Service team, including hiring, onboarding, training, performance management, and ongoing professional development.</li>
<li>Establish clear workflows, service standards, and accountability for all customer service operations.</li>
<li>Oversee daily inbound and outbound customer communications, including phone, email, and digital portals, ensuring timely and accurate responses to patient, clinic, and provider inquiries.</li>
<li>Serve as the escalation point for complex, sensitive, or high-risk customer issues and ensure appropriate resolution.</li>
<li>Ensure customer service operations comply with HIPAA, USP standards, pharmacy regulations, and internal policies and procedures.</li>
<li>Develop, document, and maintain customer service standard operating procedures (SOPs) in collaboration with Pharmacy Operations, Compliance, and Quality teams.</li>
<li>Monitor, analyze, and report on key performance indicators, including call volume, response times, resolution rates, customer satisfaction, and escalation trends.</li>
<li>Use data and customer feedback to identify trends, root causes, and opportunities for process improvement.</li>
<li> Partner cross-functionally with Pharmacists, Operations, Billing, IT, and Executive Leadership to resolve systemic issues impacting customer experience.</li>
<li>Act as the internal voice of the customer, providing insights and recommendations to leadership.</li>
<li>Oversee customer service systems and tools, including CRM, call center platforms, and reporting dashboards.</li>
<li>Identify and implement process improvements, automation, and scalable solutions to support growth and increasing service demand.</li>
<li>Support new service offerings, workflow changes, and operational initiatives from a customer experience and readiness perspective.</li>
</ul>
SKILLS &amp; ABILITIES:
<ul>
<li>Strong leadership and people-management skills with the ability to coach, develop, and motivate high-performing customer service teams.</li>
<li>Exceptional communication skills, including the ability to handle complex, sensitive, or escalated conversations with professionalism and empathy.</li>
<li>Deep customer-centric mindset with a focus on delivering consistent, high-quality service experiences.</li>
<li>Strong operational and organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Excellent problem-solving and decision-making abilities, including root-cause analysis and process improvement.</li>
<li>High attention to detail and commitment to accuracy, quality, and regulatory compliance.</li>
<li>Thorough understanding of HIPAA and confidentiality requirements in customer-facing operations.</li>
<li>Data-driven mindset with the ability to analyze performance metrics and translate insights into action.</li>
<li>Ability to collaborate effectively across departments, including Pharmacy Operations, Compliance, IT, and Executive Leadership.</li>
<li>Comfortable leading change, implementing new processes, and scaling operations as the organization grows.</li>
<li>Proficiency with CRM systems, call center platforms, and customer service technologies.</li>
<li>Professional judgment and discretion when handling confidential or high-risk situations.</li>
</ul>
 
EDUCATION &amp; EXPERIENCE:
<ul>
<li>Bachelor’s degree required; advanced degree preferred.</li>
<li>10+ years of progressive customer service, operations, or customer experience leadership experience.</li>
<li>Minimum of 5+ years leading customer service teams in healthcare, pharmacy, life sciences, or other highly regulated industries.</li>
<li>Demonstrated success scaling customer service organizations and driving measurable performance improvements.</li>
<li>Preferred:</li>
<li>Experience in compounding or specialty pharmacy environments.</li>
<li>Experience supporting national or multi-site operations.</li>
<li>Bilingual (Spanish) a plus.</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Sitting for prolonged periods of time sitting at a desk and working on a computer. </li>
<li>May require working shifts, including evenings or weekends, depending on the pharmacy’s operating hours and needs.</li>
</ul>
AN EQUAL OPPORTUNITY EMPLOYERWe do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
 
Requirements:

Director of Customer Service

<h3>Job Description</h3>
Job Description
Benefits:
<ul>
<li>Weekly paychecks</li>
<li>Flexible Hours</li>
<li>Free Pizza on your first shift and continuing Discount of 50% OFF</li>
<li>Direct Deposit and debit cards </li>
<li>Training and recognition programs</li>
<li>Competitive Compensation</li>
<li>Benefits- Medical, paid vacation, **Benefits vary based on hours worked/ Position.</li>
</ul>
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
 
Responsibilities
<ul>
<li>Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.</li>
<li>Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.</li>
<li>Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.</li>
<li>Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.</li>
</ul>
Key Ingredients
<ul>
<li>High School diploma or GED preferred.</li>
<li>Serv-Safe/Local or State Food Service Certification preferred</li>
<li>Previous restaurant shift lead experience preferred</li>
</ul>
Skills: Cash management; planning and organization; effective communication
 We use eVerify to confirm U.S. Employment eligibility.

Shift Leader

<h3>Job Description</h3>
Job Description
Benefits:
<ul>
<li>Weekly paychecks</li>
<li>Mileage and Tips are paid out nightly</li>
<li>Flexible Hours</li>
<li>Discount of 50% OFF all carryout orders</li>
<li>Referral program</li>
<li>Delivery compensation and tips.</li>
</ul>
Driver Expectations
Key Ingredients
<ul>
<li>Must have a valid driver’s license with a minimum of 2 years experience</li>
<li>Proof of car insurance, a reliable vehicle, and the ability to drive</li>
<li>Acceptable motor vehicle record (specific requirements may vary - but your record does not have to be 'squeaky clean')</li>
<li>Must be 18 or older.</li>
</ul>
<ul>
<li>Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures, providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do. Perform other assigned workstation duties including making quality products, preparing ingredients, and taking orders.</li>
<li>Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift, and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy, and fun.</li>
<li>Accurately process order paperwork and payment transactions, execute cash management duties, and use the FOCUS system. Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift. Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.</li>
</ul>
At Papa John's we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa John's family and join us as delivery driver.
 We use eVerify to confirm U.S. Employment eligibility.

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