<h3>Job Description</h3>
Job DescriptionJob Summary
The Security Guards are responsible for ensuring the safety and protection of a company's employees, visitors, and associated property. Required to patrol, respond to safety and security threats, and establish a security presence. The security department also functions as a front-facing customer service representative for Bradford Marine and must always be polite and professional and maintain good customer relations.
 
Key Job Responsibilities
<ul>
<li>Protect the company’s property and staff by maintaining a safe and secure environment</li>
<li>Patrol randomly or regularly building and perimeter</li>
<li>Monitoring alarms and surveillance systems</li>
<li>Monitor and control access at building entrances and vehicle gates</li>
<li>Investigates and writes reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations</li>
<li>Provides any needed assistance to customers, employees, and visitors following the department's procedures </li>
<li>Greeting visitors, checking them in, and directing them to the appropriate department</li>
<li>May perform duties during required coverage as assigned </li>
<li>performs other related duties as assigned by the security department manager</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition, duties, responsibilities, and activities may change at any time, with or without notice.
 
Required Competencies 
<ul>
<li>Objectivity/Judgement</li>
<li>Ethical Conduct</li>
<li>Communication Proficiency</li>
<li>Customer Service</li>
</ul>
Education, Work Experience, Licenses, and Certificates
<ul>
<li>High School Diploma or Equivalent</li>
<li>Minimum 2 years security guard experience</li>
<li>Class D Security License required</li>
</ul>
Physical Demands and Work Environment
<ul>
<li>Requires climbing, bending, stooping, pushing, pulling, and twisting</li>
<li>Requires the ability to use speech, vision, and hearing</li>
<li>Requires the use of hands for simple grasping and fine manipulations</li>
<li>Requires the ability to lift, carry, push, or pull up to 75 pounds</li>
<li>Exposure to changes in temperature and humidity</li>
<li>Requires the ability to swim</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bradford Marine participates in the E-Verify program in certain locations as required by law. Please visit e-verify.gov to learn more.
Bradford Marine is an Equal Employment Opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. For more information, please visit eeoc.gov to learn more.

Security Guard (Full Time)

<h3>Job Description</h3>
Job Description
Position Overview:
 
We seek an experienced and highly motivated Director of Security to join our team at one of our client’s luxury properties in Brickell, Florida. In this pivotal role, you will oversee and coordinate all security operations, ensuring the safety and security of the property, its assets, and personnel. You will lead a team of security professionals, optimize operational processes, and uphold the highest service standards.
 
Key Responsibilities:
 
1. Team Management:
 - Lead, mentor, and supervise a team of security officers, supervisors, and support staff.
 - Ensure proper staffing levels for various security assignments, considering client requirements and operational needs.
 - Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development.
 
2. Operational Excellence:
 - Develop and implement operational plans, strategies, and protocols to enhance the efficiency and effectiveness of security services.
 - Collaborate with clients to understand their security needs and tailor services accordingly, maintaining a high level of customer satisfaction.
 - Monitor and analyze security trends, incidents, and emerging risks to proactively adjust strategies as needed.
 
3. Resource Management:
 - Manage the allocation of resources such as personnel, equipment, and technology to ensure optimal deployment and utilization.
 - Oversee scheduling and ensure proper coverage for all security assignments, including special events and emergencies.
 
4. Compliance and Safety:
 - Ensure compliance with all relevant industry regulations, laws, and company policies to maintain the highest standards of security operations.
 - Establish and maintain safety protocols, emergency response plans, and incident reporting procedures.
 
5. Relationship Building:
 - Cultivate and maintain positive relationships with clients, local law enforcement agencies, and other stakeholders to foster effective collaboration and communication.
 
6. Training and Development:
 - Identify training needs for security personnel and coordinate relevant training programs to enhance their skills, knowledge, and professionalism.
 - Conduct regular training sessions on security procedures, protocols, and industry best practices.
 
7. Performance Metrics and Reporting:
 - Develop and track key performance indicators (KPIs) to measure operational success and identify areas for improvement.
 - Generate regular reports on operational performance, incidents, and trends for senior management and clients.
 
Qualifications and Skills:
 
- Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred but not mandatory).
- Minimum of 5 years of experience in security operations, with at least 2 years in a supervisory or managerial role.
- Florida Class D and Class G security licenses are required; additional certifications (e.g., CPP, PSP) are a plus.
- Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
- Excellent organizational and problem-solving abilities, with keen attention to detail.
- Proficiency in using security management software and related technology.
- Exceptional communication skills, both written and verbal.
- Understanding of Florida state and local laws pertaining to private security.
- Flexibility to work irregular hours, including nights, weekends, and holidays, as operational needs dictate.
 
Join our dynamic team and make a significant impact on enhancing security operations while ensuring the safety and satisfaction of our clients. If you’re a dedicated professional with a passion for operational excellence in the private security sector, we invite you to apply.
 
We seek an experienced and highly motivated Director of Security to join our team at one of our client’s luxury properties in Brickell, Florida. In this pivotal role, you will oversee and coordinate all security operations, ensuring the safety and security of the property, its assets, and personnel. You will lead a team of security professionals, optimize operational processes, and uphold the highest service standards.
 
Key Responsibilities:
 
1. Team Management:
 - Lead, mentor, and supervise a team of security officers, supervisors, and support staff.
 - Ensure proper staffing levels for various security assignments, considering client requirements and operational needs.
 - Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development.
 
2. Operational Excellence:
 - Develop and implement operational plans, strategies, and protocols to enhance the efficiency and effectiveness of security services.
 - Collaborate with clients to understand their security needs and tailor services accordingly, maintaining a high level of customer satisfaction.
 - Monitor and analyze security trends, incidents, and emerging risks to proactively adjust strategies as needed.
 
3. Resource Management:
 - Manage the allocation of resources such as personnel, equipment, and technology to ensure optimal deployment and utilization.
 - Oversee scheduling and ensure proper coverage for all security assignments, including special events and emergencies.
 
4. Compliance and Safety:
 - Ensure compliance with all relevant industry regulations, laws, and company policies to maintain the highest standards of security operations.
 - Establish and maintain safety protocols, emergency response plans, and incident reporting procedures.
 
5. Relationship Building:
 - Cultivate and maintain positive relationships with clients, local law enforcement agencies, and other stakeholders to foster effective collaboration and communication.
 
6. Training and Development:
 - Identify training needs for security personnel and coordinate relevant training programs to enhance their skills, knowledge, and professionalism.
 - Conduct regular training sessions on security procedures, protocols, and industry best practices.
 
7. Performance Metrics and Reporting:
 - Develop and track key performance indicators (KPIs) to measure operational success and identify areas for improvement.
 - Generate regular reports on operational performance, incidents, and trends for senior management and clients.
 
Qualifications and Skills:
 
- Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred but not mandatory).
- Minimum of 5 years of experience in security operations, with at least 2 years in a supervisory or managerial role.
- Florida Class D and Class G security licenses are required; additional certifications (e.g., CPP, PSP) are a plus.
- Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
- Excellent organizational and problem-solving abilities, with keen attention to detail.
- Proficiency in using security management software and related technology.
- Exceptional communication skills, both written and verbal.
- Understanding of Florida state and local laws pertaining to private security.
- Flexibility to work irregular hours, including nights, weekends, and holidays, as operational needs dictate.
 
Join our dynamic team and make a significant impact on enhancing security operations while ensuring the safety and satisfaction of our clients. If you’re a dedicated professional with a passion for operational excellence in the private security sector, we invite you to apply.

Director of Security

<h3>Job Description</h3>
Job Description
Location: This position can be located at any Seacoast Bank location in Broward County, FL. 
JOB SUMMARY:
Commercial Underwriters support the revenue growth and asset quality of the commercial lending line of business by participating in new client relationship development activities, functioning as part of the lending partnership, monitoring existing client relationships, and managing credit risk to ensure that loans are quality assets and well-structured so as to mitigate portfolio risk. Understand the nature of the businesses and industries which the line of business serves. Promote and support the loan policies, credit culture, and strategic initiatives of the bank. Examine, evaluate, authorize, or recommend approval of customer applications for commercial loans. Effectively manage a commercial loan portfolio.
Underwriters will utilize strong analytical skills, high-level understanding of business finance, and extensive knowledge to propose and provide solutions to meet customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Analyze the financial information on existing and potential customers to assess the borrower’s and guarantor’s financial condition and ability to repay a loan request, perform periodic or annual reviews and covenant tests, or a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the market(s) and industry in which the customer does business. Assess the collateral pledged as security. Meet with and/or call borrower and accountants.</li>
<li>Prepare and present financial information, industry data, economic influences, and other market information in the required format and analyze in detail for trends, ratios, cash flow, etc. Prepare analytical credit memoranda which are accurate and insightful, which identify and examine all risks, analyze sources of repayment, cite policy exceptions, and evaluate collateral. Become subject matter expert.</li>
<li>Maintain a thorough understanding of the credit culture and loan policy to inform, articulate, and advise of risk appetite and policy adherence and exceptions.</li>
<li>Underwriters should be able to handle all loan types, including complex borrowers, with little to no direction, and should be able to negotiate structure with Commercial Bankers on underwriting assignments. </li>
<li>Ensure loan agreements are complete and accurate according to loan approval. Support timely loan closing and funding activities.</li>
<li>Manage loan portfolio to ensure conformity and servicing with approved terms and compliance with all loan documents. Be cognizant of any developing trends. Proactively work to identify weakness in loans to minimize the bank’s exposure, reduce credit risk, and mitigate delinquency and loss. This includes an on-going understanding of any changes in the risk profile of all loans, monitoring borrowers’ compliance to the loan documents, obtaining and reviewing any required documentation or reports in a timely fashion, monitoring loan payments, tracking covenant compliance, and performing periodic borrower reviews on a regular basis.</li>
<li>Utilize designated authorities judiciously.</li>
<li>Assist the Special Assets Department in the management of problem loans, supervision of Watch Loan plan execution, administration of non-accruals, and minimization of charge-offs.</li>
</ul>
<ul>
<li>Remain current on market and industry issues, trends, regulatory pronouncements, and analytical techniques.</li>
<li>Exercise time management and organizational skills.</li>
<li>Responsible for assisting other Underwriters to aid in covering overflow. </li>
<li>Adhere to Seacoast Bank’s Code of Conduct.</li>
</ul>
EDUCATION and/or EXPERIENCE: 
<ul>
<li> A bachelor’s degree (BS or BA) degree or higher from a four year accredited institution with a major in finance, accounting, or business preferred. </li>
<li> Minimum of ten years of relevant experience with commercial credit analysis, commercial lending, loan structuring, finance, underwriting, and portfolio management or equivalent. Competence may be demonstrated through one or a combination of the following: work experience, training, military experience, and/or education. Formal commercial credit training preferred.</li>
<li> Ability to develop and sustain analytic and risk management skills while actively participating in the successful execution of complex transactions.</li>
<li> Ability to apply sound judgment in the application of analytical conclusions to credit approval, loan structure, and management recommendations. </li>
<li> Familiarity with various industries and commercial property types. </li>
<li> Experience evaluating economic and market conditions in the markets or lines of business served. </li>
<li> Experience analyzing collateral and collateral valuation.</li>
<li>Knowledge of policies, procedures and operations of commercial lending including originations, underwriting, documentation, and credit risk analysis.</li>
<li>Formal credit training preferred.</li>
</ul>
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. 
#LI-PF1

Commercial Underwriter III

<h3>Job Description</h3>
Job DescriptionJob Summary
The Gourmet Market General Manager is responsible for managing the daily operations of our market, including the selection, development, and performance management of team members.
Job Duties &amp; Responsibilities 
<ul>
<li>Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.</li>
<li>Responsible to train and develop all new FOH &amp; BOH employees.</li>
<li>Maintains a guest focus while performing duties.</li>
<li>Assures operational expenses and costs are in line with budgets.</li>
<li>Is knowledgeable of budgets and adhering to the profits they reflect.</li>
<li>Development and training of front of the house staff.</li>
<li>Delegates tasks for ordering supplies and follows up to assure accuracies.</li>
<li>Performs weekly and monthly inventories and updates beverage prices on spread sheet.</li>
<li>Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.</li>
<li>Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.</li>
<li>Maintain professional restaurant image, including market cleanliness, proper uniforms, and appearance standards.</li>
<li>Ensure positive guest service in all areas.</li>
<li>Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.</li>
<li>Ensure that proper security procedures are in place to protect team members, guests, and company assets.</li>
<li>Ensure a safe working and guest environment to reduce the risk of injury and accidents.</li>
<li>Completes accident reports promptly if a guest or team member is injured.</li>
<li>Responsible to assist in menu planning, development, and meal specials.</li>
<li>Ensure proper cash management controls are followed by all F&amp;B staff members, as per policy.</li>
<li>Manage shifts which include daily decision making, scheduling, maintaining attendance logs, upholding service standards, product quality and cleanliness.</li>
<li>Investigate and resolve complaints concerning food quality and service.</li>
<li>Provides direction and communication to team members regarding operational information and procedural changes.</li>
<li>Develop team members by providing ongoing feedback.</li>
<li>Maintain an accurate and up-to-date plan of market staffing needs with trained competent individuals.</li>
<li>Have complete knowledge of all policies, standards, and procedures of the department.</li>
<li>Be familiar with resort services, amenities, and outlets.</li>
<li>Available for work assignments outside of Manager’s customary work schedule. This may include evenings, catering events, weekends, and holidays.</li>
<li>Compliance with all Store Market policies and procedures as described and communicated by management.</li>
<li>Fill in where needed to ensure guest service standards and efficient operations.</li>
<li>Works effectively with Human Resources Director in proper documentation and performance management.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Exceptional customer service and managerial skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
</ul>
Education and Experience:
<ul>
<li>Bachelors degree in Business Administration preferred.</li>
<li>At least two years of experience in retail administration preferably in market management, with increasing levels of responsibility required.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of standing.</li>
<li>Must be able to lift 50 pounds at a time.</li>
</ul>
 
Graziano’s Group is a drug-free workplace. As a condition of employment, candidates may be required to successfully complete a drug screening prior to starting employment and/or during the course of employment as permitted by law.

Gourmet Market General Manager - Graziano's Coral Gables South

<h3>Job Description</h3>
Job DescriptionGA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success. We are seeking a&nbsp;proactive and detail-oriented Customer Service Representative to join our team at our Medley, FL location. This role is responsible for coordinating and processing component exchange agreements, ensuring accurate data entry and compliance, and providing timely communication across departments and with customers. The ideal candidate will be highly organized, customer-focused, and capable of managing multiple priorities while supporting both internal teams and external clients. If you thrive in a fast-paced, technical environment and take pride in delivering exceptional service, we’d love to hear from you. Responsibilities:
<ul>
<li>Monitor, update, follow up, and process all exchange agreements and materials by working closely with multiple departments</li>
<li>Input and confirm data such as process, part numbers, traceability, condition, and delivery for each part</li>
<li>Ensure component exchange agreements are provided and compliance is verified before the transaction is completed</li>
<li>Ensure timely communication and feedback on daily transactions</li>
<li>Monitor and follow up on customer status reports</li>
<li>Day-to-day internal customer support as needed</li>
</ul>
&nbsp;Qualifications:&nbsp;
<ul>
<li>High School Diploma or Technical School Degree</li>
<li>Experience in Aviation Industry</li>
<li>Proficient with Microsoft Office - Excel, Word, PowerPoint, Outlook, Teams</li>
<li>Strong communication and analytical skills, process-oriented and organization</li>
<li>Must be able to multi-task and prioritize tasks independently</li>
<li>Must be able to work onsite</li>
</ul>
Preferred Qualifications:&nbsp;
<ul>
<li>College degree in a relevant field</li>
<li>Experience with Syspro</li>
</ul>
Come check out how&nbsp;#gatelesis&nbsp;is "Intelligently Defining the FUTURE of Aviation and Aerospace" To see what #GATelesis life is like, visit&nbsp;LinkedIn,&nbsp;&nbsp;Instagram,&nbsp;&nbsp;Facebook. &nbsp;
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U8nfV2t7P1

Customer Service Representative

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
Job Summary:
The incumbent will maintain, analyze, troubleshoot and repair computer systems, hardware and computer peripherals. In addition, the incumbent will be responsible for documenting, maintaining, upgrading, or replacing hardware and software systems; as well as supporting and maintaining user account information including rights, security and system groups.

Essential Job Functions:
<ul>
<li>Must adhere to the Seminole Tribe's Policies and Procedures.</li>
<li>Use remote diagnostic and maintenance tools to resolve issue when appropriate.</li>
<li>Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals.</li>
<li>Maintain records of support activities as required by departmental policy.</li>
<li>Work well as a member of a highly technical support team.</li>
<li>Organized approach to daily business is required.</li>
<li>Perform other departmental duties as may be required by Management.</li>
<li>Responsible for maintaining a clean, safe and hazard free work environment.</li>
</ul>

 
Qualifications
Qualifications:

<ul>
<li>Professional certification and 0-3 years experience in hardware, software and network diagnostics</li>
<li>Well developed written and verbal communication skills are required as well as a neat appearance and professional conduct. </li>
<li>Strong people skills combined with efficient time management skills.</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Knowledge of commonly used concepts, practices and procedures is expected.</li>
<li>Experience with mid-range systems is preferred as well as proficiency at operating computers and software programs. A+ Certification and one of the following MTA 349: Windows OS Fundamentals, 365: Windows Server Administration Fundamentals, 366: Networking Fundamentals, 367: Security Fundamentals or MS Office Specialist Certification (At least one product is also required within 3 months of hire).</li>
</ul>
Work Environment:

<ul>
<li>The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>Maybe required to work nights, weekends, and/or holidays.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy.</li>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

IT SERVICE TECH I

<h3>Job Description</h3>
Job DescriptionJob Summary
The Gourmet Market General Manager is responsible for managing the daily operations of our market, including the selection, development, and performance management of team members.
Job Duties &amp; Responsibilities 
<ul>
<li>Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.</li>
<li>Responsible to train and develop all new FOH &amp; BOH employees.</li>
<li>Maintains a guest focus while performing duties.</li>
<li>Assures operational expenses and costs are in line with budgets.</li>
<li>Is knowledgeable of budgets and adhering to the profits they reflect.</li>
<li>Development and training of front of the house staff.</li>
<li>Delegates tasks for ordering supplies and follows up to assure accuracies.</li>
<li>Performs weekly and monthly inventories and updates beverage prices on spread sheet.</li>
<li>Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.</li>
<li>Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.</li>
<li>Maintain professional restaurant image, including market cleanliness, proper uniforms, and appearance standards.</li>
<li>Ensure positive guest service in all areas.</li>
<li>Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.</li>
<li>Ensure that proper security procedures are in place to protect team members, guests, and company assets.</li>
<li>Ensure a safe working and guest environment to reduce the risk of injury and accidents.</li>
<li>Completes accident reports promptly if a guest or team member is injured.</li>
<li>Responsible to assist in menu planning, development, and meal specials.</li>
<li>Ensure proper cash management controls are followed by all F&amp;B staff members, as per policy.</li>
<li>Manage shifts which include daily decision making, scheduling, maintaining attendance logs, upholding service standards, product quality and cleanliness.</li>
<li>Investigate and resolve complaints concerning food quality and service.</li>
<li>Provides direction and communication to team members regarding operational information and procedural changes.</li>
<li>Develop team members by providing ongoing feedback.</li>
<li>Maintain an accurate and up-to-date plan of market staffing needs with trained competent individuals.</li>
<li>Have complete knowledge of all policies, standards, and procedures of the department.</li>
<li>Be familiar with resort services, amenities, and outlets.</li>
<li>Available for work assignments outside of Manager’s customary work schedule. This may include evenings, catering events, weekends, and holidays.</li>
<li>Compliance with all Store Market policies and procedures as described and communicated by management.</li>
<li>Fill in where needed to ensure guest service standards and efficient operations.</li>
<li>Works effectively with Human Resources Director in proper documentation and performance management.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Exceptional customer service and managerial skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
</ul>
Education and Experience:
<ul>
<li>Bachelors degree in Business Administration preferred.</li>
<li>At least two years of experience in retail administration preferably in market management, with increasing levels of responsibility required.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of standing.</li>
<li>Must be able to lift 50 pounds at a time.</li>
</ul>
 
Graziano’s Group is a drug-free workplace. As a condition of employment, candidates may be required to successfully complete a drug screening prior to starting employment and/or during the course of employment as permitted by law.

Gourmet Market Manager - Graziano's Bird Market

<h3>Job Description</h3>
Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360&amp;degree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: &amp;#x1F31F; Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary The Clinical Operations Coordinator plays a key role in supporting the day-to-day functionality and long-term success of Rivia Mind's clinical team. This position bridges clinical care and operational excellence by managing provider workflows, coordinating calendars, supporting clinician onboarding and offboarding, resolving system issues, and ensuring accurate data reporting. As a consistent point of contact for assigned clinicians, the Coordinator fosters strong team relationships, facilitates routine &amp; ad-hoc check-ins, and offers ongoing support throughout the year. This role also requires a high level of comfort in providing performance and compliance-related feedback to clinicians, including navigating feedback conversations in a tactful and supportive way. Candidates should bring confidence in holding providers accountable for practicing policies while maintaining a collaborative and compassionate approach. This role is ideal for someone who is detail-oriented, systems-savvy, and passionate about helping providers focus on what they do best—delivering high-quality care. Success in this role requires tactful and warm communication skills, ease with working across platforms and departments, and a proactive mindset for identifying opportunities to improve workflows and enhance the clinician and patient experience. Application Window: Open until September 30th, 2025 Anticipated Start Date: October 2025 # of Openings: 1 Job Responsibilities &amp; Qualifications Responsibilities45% – Clinical Operations &amp; Workflow ManagementCoordinate, support, and continuously optimize clinical workflows, provider schedules, onboarding/deboarding processes, and platform troubleshooting to ensure a seamless care delivery experience.Review clinical dashboards for continual improvement and quality assurance.Assessment and distribution of weekly clinical dashboards.Coordinate clinicians' calendars, ensuring alignment with patient appointments, supervision sessions, and other required or optional meetings.Monitor clinician schedules to ensure clinician productivity and appropriate time and calendar management practices. Identify opportunities for improvement with calendar management and share feedback and recommendations with clinicians and clinical leaders.Support the facilitation of patient transfers as necessary, ensuring a smooth process for both clinicians and patients.Troubleshoot EHR systems and business platforms to resolve technical issues efficiently.Provide clinicians with enrollment assistance, access troubleshooting, and account information management for our EHR.Provide onboarding support by training and assisting incoming clinicians.Close out patient charts with appropriate documentation and notification.Periodically review the Website Directory of providers and escalate to the Clinical Operations Supervisor if a discrepancy or an update is needed.Consistently evaluate workflows and Standard Operating Procedures (SOPs) to ensure alignment with organizational priorities, enhance operational efficiency, and maintain high-quality standards.20% – Care Team Collaboration &amp; Clinician SupportAct as a consistent point of contact for assigned care teams, facilitate bi-annual clinician check-ins, and provide year-round guidance, resource-sharing, and operational support. Liase with patients on behalf of providers.Ensure providers receive an efficient, thorough, and positive onboarding and deboarding process with thoughtful collaboration of key departments and contributors (People Operations, Marketing, Supervisor of clinician, etc.)Serve as a consistent point of contact for clinicians on your designated care team, offering guidance, updates, and support throughout the year.Conduct formal check-ins twice annually with each clinician to review updates, provide resources, and collaboratively address clinical or patient care needs.These check-ins include discussion of adherence to clinical expectations, documentation compliance, and performance trends—requiring a balance of professionalism, empathy, and direct communication.Be prepared to deliver feedback related to performance and compliance, while preserving trust and rapport with clinicians.Lead and contribute to meaningful conversations during check-ins, advocating for patient needs and sharing actionable updates to support clinician success.Remain available for ongoing support outside of scheduled meetings, ensuring clinicians feel empowered to reach out any time throughout the year for assistance, clarification, or feedback.Collaboratively manage the care email inbox alongside team members to ensure timely, professional responses, clear and effective communication, and the successful resolution of provider and patient inquiries—supporting a positive experience for all stakeholders.Act as a resource for clinicians by providing guidance on clinical platforms, policy adherence, and workflow management.Be on standby to join weekly supervision meetings, providing assistance and support to the group as needed. 10% – Reporting, Data Management &amp; Reengagement InitiativesLeverage internal dashboards and reporting tools to monitor productivity, documentation compliance, and patient reengagement opportunities.Utilize key functions within the company's CRM, including dashboards, transition lists, report creation, individual dashboard management, re-engagement reports, and report discrepancies up to the Clinical Operations Supervisor.Generate and review clinician-related reports such as missing notes, deleted notes, unlocked notes, and patients without follow-up appointments to conduct proper notification.Identify opportunities to re-engage patients who have paused or discontinued care by leveraging internal reports and tools from the company's CRM, including dashboards and re-engagement lists.Collaborate with clinicians and care team members to develop and implement outreach strategies that encourage patients to return to care in a timely and supportive manner.Ensure communication is empathetic, inclusive, and aligned with best practices to promote a positive patient experience and reinforce continuity of care.​​Be comfortable addressing patient experience issues directly with providers when engagement or care delivery concerns are raised.Engage with patients directly on behalf of clinicians for care support and collaboration. 10% – Compliance, Communication &amp; Cross-Functional CollaborationEnsure adherence to clinical SOPs and policies, address operational concerns, support interdepartmental collaboration, and contribute to a positive and inclusive team culture.Develop and maintain collaborative professional relationships between operations and clinical departments.Communicate effectively, professionally, and promptly with clinicians regarding operational needs and expectations.Proactively monitor clinician behavior for alignment with Rivia's clinical guidelines, surfacing any concerns around compliance or patient care quality to clinical leadership in a timely and constructive manner.Maintain a general awareness of clinical trends or behaviors that may affect patient care or compliance, performance concerns, and escalate patterns of concern appropriately to clinical leadership and People Operations. Review and resolve patient complaints in a professional and timely manner, ensuring high-quality patient care.Approach performance and compliance feedback conversations with a coaching mindset—focusing on development, accountability, and collaborative problem-solving.Ensure clinician's adherence to clinical policies and procedures while proactively addressing compliance-related concerns.Provide structured, actionable feedback to clinicians when discrepancies or gaps in documentation or performance are observed, while fostering a respectful and supportive tone.Verify that provider documentation aligns with quality standards and supports accurate coding and billing practices, escalating discrepancies as needed.Ensure attendance and engagement by contributing to all departmental meetings.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement and potential.Perform other related role and team function duties as assigned by department and group leaders. 15% – Role-Specific Projects &amp; Specialized Responsibilities Own and manage specific process areas based on business needs and team strengths as assigned by Supervisor—such as documentation compliance, intake coordination, patient experience, or women's mental health tracking. As part of the Clinical Operations Team, each member may be assigned ownership of specific responsibilities, such as those outlined below. These assignments are subject to change and will be determined based on business needs, individual strengths, and workflow optimization. Team members will typically be the primary point of contact for their assigned areas, supporting consistency, accountability, and process excellence.Clinical Documentation &amp; ComplianceConduct provider note audits and serve as a backup for note auditing tasks.Communicate audit results clearly and supportively, identifying areas for improvement and ensuring that clinicians meet documentation standards.Monitor missing initial notes and delete notes as needed.Track deboarding reports related to compliance and clinical offboarding.Identify patterns in compliance risks and partner with clinical operations leadership to mitigate them. Provider Deboarding &amp; Patient TransitionsManage and update the Provider Deboarding - Patient Transfer list.Support smooth provider transitions by assisting with relevant transfer communications and documentation.Administrative Systems &amp; Support ToolsServe as backup for ePrescribing and other tool tasks, including submissions and system use.Monitor and maintain the functionality of DocuSign or a similar platform for signature requests.Assist with faxes and serve as a backup for incoming and outgoing fax communications.Feedback, Reviews &amp; Patient ExperienceTrack and log patient satisfaction survey responses and online reviews Record and highlight positive provider reviews for internal recognition.Maintain the complaint log and assist with consulting on patient experience issues.Scheduling &amp; Intake CoordinationSupport schedule changes, including updating availability and coordinating with team members. Assist with intake question services and ensure consistent patient onboarding. Qualifications Required Education Level: High School Diploma or equivalent Education Details: Degree in healthcare, business, operations or compliance preferredTwo years of healthcare setting, business operations and clinical provider experienceDesire to assess processes and collaborate on effective solutionsOrganized and detail-orientedComfortable navigating change, shifting priorities, and adhering to evolving workflowsAbility to build partnerships and foster collaborative relationships across the organizationSelf-motivated and able to work autonomously Additional Qualifications, Skills &amp; AttributesConflict resolutionCustomer serviceExperience with provider relations, healthcare operations, or clinical team support strongly preferredCompetent use of EMR tools such as IntakeQ is preferredCRM experience with Salesforce is a plusData Analysis &amp; Dashboard Management is preferredTeam orientedProficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable)Intermediate computer skills and technical aptitude required. Benefits Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health &amp; Wellness:Medical Coverage - HDHP, PPO or PPO Buy-UpHealth Savings Account, Flexible Spending Account, and Dependent Care Account OptionsDental &amp; Vision InsuranceWhole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans Time Off &amp; Flexibility:Front-Loaded Paid Time Off (PTO)Observed Holidays &amp; Annual Office ClosureMedical &amp; Parental Leave (in accordance with State and Federal Laws)Bereavement Leave / Pet Bereavement Leave Financial Wellness:Competitive Pay401(k) Retirement Plan and employer matchEmployee Referral ProgramTransit and Parking Voluntary Benefit Professional Development:Professional Development Stipend after 1st Work AnniversaryPaid Professional Development Days after 1st Work AnniversaryLearning &amp; Development Resources Additional Benefits:Short-Term &amp; Long-Term DisabilityGroup Life/AD&amp;D InsuranceEmployee Assistance Program (EAP)Voluntary BenefitsQuarterly Wellness Activities We're committed to helping you thrive in our Rivia Community. Join us and experience a workplace that values your health, happiness, and growth. Compensation &amp; Employment Details Pay Range: $45,000 - $52,000 Pay Type: Salary Department: Clinical Operations &amp; Compliance Supervisor: Supervisor, Clinical Operations Supervisees: None Employment Status: Full Time Exemption Status: Non-Exempt W-2 Work Environment: Remote Work Schedule: Monday - Friday, 9 am - 5 pm EST Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, r

Clinical Operations Coordinator - Remote

<h3>Job Description</h3>
Job Description
Are you a Medical Assistant with a passion for ear, nose, and throat health? Join our cutting-edge Otolaryngology practice as a Medical Assistant and play a vital role in delivering exceptional patient care. As a member of our team, you will have the opportunity to work with top ENT physicians and provide a wide range of services to our patients.
In this role, you will be responsible for assisting with patient care, including taking patient histories, performing diagnostic tests, and assisting with procedures. You will also be responsible for maintaining accurate medical records and ensuring that our patients receive the highest level of care possible. As a Medical Assistant you will have the opportunity to work with state-of-the-art equipment and cutting-edge medical technology.
At our practice, we value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Assistant with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
<ul>
<li>High School graduate or equivalent</li>
<li>Two years of related experience</li>
</ul>
Preferred Education and Experience 
<ul>
<li>Relevant certifications.</li>
</ul>
AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDsofla

Medical Assistant

<h3>Job Description</h3>
Job Description
What you’ll be doing:
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members.
<ul>
<li>Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience.</li>
<li>Address customer inquiries, concerns, and complaints professionally and promptly.</li>
<li>Provide detailed information on car wash services, memberships, and promotions.</li>
<li>Educate customers about the benefits of various service options and upsell where appropriate.</li>
<li>Achieve sales targets and contribute to the overall revenue goals of the car wash.</li>
<li>Ensure a clean, safe, and welcoming environment for customers.</li>
<li>Assist with the daily operation of the car wash, including managing transactions and handling card payments.</li>
<li>Perform routine maintenance checks and ensure equipment is functioning correctly.</li>
<li>Collaborate with team members to ensure efficient operations and high service standards.</li>
<li>Build and maintain strong relationships with customers to encourage repeat business.</li>
<li>Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively.</li>
<li>Follow up with customers as needed to resolve issues or address concerns.</li>
<li>Work collaboratively with team members to ensure high service standards and efficient operations.</li>
<li>Contribute to a positive team environment and support colleagues in achieving common goals.</li>
<li>Full Service (If applicable)
<ul>
<li>Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies.</li>
<li>Maintain an organized and efficient cashier area</li>
<li>Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms </li>
</ul>
</li>
</ul>
What you’ll bring to the team:
<ul>
<li>Strong interpersonal and communication skills, with the ability to engage and build rapport with customers.</li>
<li>Proven ability to meet or exceed sales goals and drive customer satisfaction.</li>
<li>Excellent problem-solving skills and the ability to handle customer complaints with professionalism.</li>
<li>Detail-oriented with a strong commitment to providing exceptional service.</li>
<li>Ability to work flexible hours, including evenings, weekends, and holidays.</li>
<li>Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun.</li>
<li>Basic computer skills and familiarity with point-of-sale systems.</li>
</ul>
COMPETENCIES
Communication
Product Knowledge
Customer Centric Approach
Technical Skills
Problem- Solving
El Car Wash Benefits:
<ul>
<li>Full Comprehensive Benefits</li>
<li>401K Retirement Savings Plan with a 4% Match! FREE Money!!</li>
<li>On-the-Job Training and Career GROWTH</li>
<li>Pet Insurance</li>
<li>Work-Life Balance</li>
<li>Mental Health Days</li>
<li>Paid Time Off</li>
<li>Maternity Leave</li>
<li>Paternity Leave</li>
<li>Tuition Reimbursement</li>
<li>Neurodivergent Hiring Program</li>
<li>FREE Car Washes!</li>
</ul>
A little About Us:
Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started.
At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.
At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road.
Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!
El Car Wash is an equal opportunity employer

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