<h3>Job Description</h3>
About the Company - We are seeking a Lead Salesforce Engineer to design, develop, and manage Salesforce application enhancements, providing technical guidance to the team while aligning with business goals.
 
About the Role - The ideal candidate will have: 9+ years of Salesforce customization experience, with at least 3 years in a leadership role. Strong expertise in APEX, Visualforce, LWC, CPQ, and integrating Salesforce with external applications (e.g., NetSuite). Proficiency in SOAP/REST API, SOQL/SOSL, and Salesforce Clouds (Sales, Service, CPQ, Experience). Experience in managing large data volumes and implementing performance optimizations to support business scalability. Expertise in conducting code reviews, ensuring best practices, and resolving production issues. Strong knowledge of SDLC, Agile, and SCRUM methodologies. Excellent communication and leadership skills to guide and mentor team members and ensure business needs are met.
 
We are seeking a Lead Salesforce Engineer to design, develop, and manage Salesforce application enhancements, providing technical guidance to the team while aligning with business goals. The ideal candidate will have:
<ul>
<li>9+ years of Salesforce customization experience, with at least 3 years in a leadership role.</li>
<li>Strong expertise in APEX, Visualforce, LWC, CPQ, and integrating Salesforce with external applications (e.g., NetSuite).</li>
<li>Proficiency in SOAP/REST API, SOQL/SOSL, and Salesforce Clouds (Sales, Service, CPQ, Experience).</li>
<li>Experience in managing large data volumes and implementing performance optimizations to support business scalability.</li>
<li>Expertise in conducting code reviews, ensuring best practices, and resolving production issues.</li>
<li>Strong knowledge of SDLC, Agile, and SCRUM methodologies.</li>
<li>Excellent communication and leadership skills to guide and mentor team members and ensure business needs are met.</li>
</ul>
 
Preferred Certifications:
<ul>
<li>Salesforce Platform Developer I/II, CPQ, and JavaScript Developer I.</li>
<li>Additional certifications in Salesforce Sales Cloud, Service Cloud, or Experience Cloud are a plus.</li>
</ul>

Lead Salesforce Engineer

<h3>Job Description</h3>
Job Description
Server Assistant – Job Description

The Server Assistant supports service execution at SEIA by assisting the Captain in delivering a polished, well-paced, and attentive dining experience. This role focuses on table maintenance, service flow, and anticipatory support while developing strong menu knowledge to confidently support the Captain during service.
Your Responsibilities:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Captain in delivering seamless service throughout the dining experience, including table maintenance, resets, and service flow.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with food and beverage delivery, clearing, and re-setting tables in coordination with coursing and pacing.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop working knowledge of all food and beverage menus to support the Captain in describing dishes, ingredients, and preparations, and take orders when appropriate.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reinforce menu details and respond to basic guest questions, deferring more complex guidance to the Captain.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anticipate guest needs and respond promptly to requests with professionalism and attention to detail.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain cleanliness, organization, and readiness of assigned sections, service stations, and guest-facing areas.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate clearly with the Captain and FOH team regarding table status, guest needs, and timing.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support opening and closing procedures as assigned.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Uphold SEIA service standards, presentation, and hospitality language at all times.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Actively participate in menu education and service training.
Your Qualifications:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 year+ of experience in a server role or other guest-facing service support position within a hospitality environment.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong work ethic, positive attitude, and willingness to learn.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work efficiently in a fast-paced, high-touch service environment.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clear communication skills and attention to detail.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to take direction and work collaboratively as part of a service team.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible availability, including nights, weekends, and holidays.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Genuine interest in hospitality, cuisine, and professional growth.
What We Offer:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comprehensive Medical, Dental, and Vision Insurance
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pre-Tax Commuter Benefits
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Assistance Program
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pet Insurance Discounts
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Benefits Hub Discounts
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.
 We use eVerify to confirm U.S. Employment eligibility.

Assistant Server

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Intake Specialist to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Customer Service Intake Specialist plays a critical role in the health care services industry by serving as the first point of contact for members and clients seeking care. This position is responsible for efficiently gathering and verifying member information, ensuring accuracy and completeness to facilitate smooth processing of health care services. The specialist acts as a liaison between members and health care providers, addressing inquiries and guiding individuals through the intake process with empathy and professionalism. By managing sensitive information with confidentiality and adhering to regulatory standards, the role supports the overall quality and compliance of member care delivery. Ultimately, the Customer Service Intake Specialist contributes to a positive member experience and operational efficiency within the health care organization.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Minimum of 1 year experience in customer service role, preferably within a health care or medical office environment.</li>
<li>Proficiency with electronic health record (EHR) systems and basic computer applications such as Microsoft Office.</li>
<li>Knowledge of member privacy laws and regulations, including HIPAA compliance.</li>
<li>Relevant experience may substitute for the educational requirement on a year-for-year basis.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate's degree in health administration or a related field.</li>
<li>Familiarity with medical terminology and health insurance processes.</li>
<li>Certification in medical office administration or customer service.</li>
<li>Bilingual abilities, especially in Spanish or other commonly spoken languages in the service area.</li>
<li>Demonstrated ability to handle high call volumes and multitask efficiently in a fast-paced environment.</li>
</ul>
Responsibilities:
<ul>
<li>Receive and respond to incoming member inquiries via phone, email, or in-person with professionalism and clarity.</li>
<li>Collect, verify, and accurately enter member demographic, insurance, and medical information into electronic health record systems.</li>
<li>Schedule appointments and coordinate with clinical staff to ensure timely member access to health care services.</li>
<li>Maintain confidentiality and comply with HIPAA and other relevant health care regulations when handling member data.</li>
<li>Identify and escalate complex member issues or concerns to appropriate health care team members for resolution.</li>
</ul>

Customer Service Intake Specialist

<h3>Job Description</h3>
Job Title: Technical Business Analyst/Business System Analyst
Job Location: Deerfield Beach FL (Hybrid - 3 Days Office, 2 Days WFH)
 
Job Requirements
• Bachelor's degree in IT or related field
• At least five years of work experience as a business analyst with working knowledge of multiple
areas of Business Analysis (concepts, principles, and practices)
• Solid experience in MSFT environment OR Azure AD 
• Participate in a rotating on-call schedule providing support after hours, weekends and holidays
• Understanding of software development lifecycle and models/methodologies
• Prior experience in an Agile environment is required
• Knowledge of SQL is a plus
• Experience on projects involving data analysis, data mapping, data integration and/or data
warehousing is a plus
• Knowledge of data profiling, cleansing and data conversion processes, techniques and/or tools is
a plus
• Understanding of data management principles, data modelling concepts and techniques
• CBAP (Certified Business Analysis Professional) and/or CDMP or CBIP certification(s) is
preferred
• Analytical, problem-solving, and decision-making skills, leveraging both logic and creativity to
interpret complex concepts and information
• Ability to adjust approach to meet all types of customer communication styles, preferences, and
management levels
• Proficiency in translating technical verbiage and complex processes into business-friendly terms
• Must have clear interpersonal, written, and verbal communication skills
• Demonstrate ability to quickly build relationships within and between individuals and cross-
functional teams and respond to customers in a compassionate manner
• Be a self-starter, highly flexible and adaptable
• Must be Highly organized with good time management and follow-up skills
• Strong Facilitation and meeting management skills
• Must have willingness to learn and proactively accept and manage change to accomplish positive
outcomes
• Minimal travel as needed

Technical Business Analyst

<h3>Job Description</h3>
Job Title: Senior Project Manager
Location: Hybrid – Miami preferred. EAST cost candidate preferred ( Remote can be considered )
Job Type: FTE

Job Description:
Overview
We are seeking an experienced Senior Project Manager to lead complex, cross-functional initiatives from planning through execution. This role focuses on readiness, coordination, and delivery across Business, Marketing, Digital, Training, Operations, and Technology teams, ensuring all activities are aligned and delivered on time.
This is a highly visible role requiring a confident, execution-oriented leader who can manage ambiguity, command stakeholder discussions, and keep teams accountable in a fast-moving environment.

Key Responsibilities
Program Planning &amp; Readiness
• Develop and maintain detailed, integrated project plans and Gantt charts across multiple workstreams.
• Define scope, milestones, dependencies, and timelines with stakeholders, ensuring clarity on ownership and delivery dates.
• Drive readiness planning across marketing activations, communications, training and onboarding, and digital enablement aligned with technical teams.

Stakeholder Leadership &amp; Accountability
• Serve as a central point of coordination across Business, Marketing, Digital, Technology, and Operations.
• Lead recurring status meetings and working sessions; hold teams accountable to commitments and timelines.
• Identify risks, gaps, and interdependencies early, escalating with clear mitigation plans.
• Partner closely with leadership to divide and conquer across initiatives and manage high execution volume.

Execution &amp; Delivery
• Operate with a hands-on, execution-first mindset, pitching in as needed to keep work moving.
• Adapt plans in an Agile environment while maintaining delivery discipline.
• Maintain a holistic view of how workstreams interrelate to ensure alignment and on-time delivery.

Qualifications
• Senior-level project management experience (5-10 years) with the ability to ramp up quickly and add immediate value.
• Proven success leading cross-functional programs spanning Business and Technology teams.
• Strong facilitation and leadership skills; able to run meetings, manage discussions, and drive decisions.
• Highly organized, proactive, and comfortable operating in ambiguous environments.

Preferred
• Experience with marketing initiatives, communications, or go-to-market readiness.
• Background bridging Business, Technology, and Program Management.
• Experience in fast-paced, enterprise environments

Senior Project Manager

<h3>Job Description</h3>
BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed.
 
POSITION RESPONSIBILITIES: 
<ul>
<li>Monitor and analyze network traffic and intrusion detection (IDS) alerts.</li>
<li>Assist on all operational support escalations for the company on an enterprise level.</li>
<li>Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule.</li>
<li>Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance.</li>
<li>Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support.</li>
<li>Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage.</li>
<li>Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance.</li>
<li>Communicate with supporting IT team members and management through the process of any major outages reported.</li>
<li>Perform other job related functions as assigned.</li>
</ul>
 
KNOWLEDGE AND EXPERIENCE: 
EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred.
 
EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus.
 
KNOWLEDGE &amp; SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.

NOC Analyst

<h3>Job Description</h3>
Job Description
Assistant General Manager – Job Description

The Assistant General Manager supports the overall leadership and daily operations of SEIA, ensuring flawless execution across all front-of-house service teams. This role is responsible for upholding SEIA’s brand standards of excellence, consistency, and hospitality through hands-on management, training, and operational discipline. The Assistant General Manager works directly with the Director of Operations to maintain a seamless guest experience and consistent operational performance across all outlets.
Your Responsibilities:
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee and execute service operations across all front-of-house departments, ensuring alignment with SEIA brand and service standards.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and enforce brand-aligned systems, procedures, and service rituals that ensure consistency across all shifts and service periods.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish, track, and evaluate key service metrics, identifying opportunities for improvement and coaching team leads toward measurable results.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with the Director of Operations to develop management talent, promote accountability, and foster a culture of professionalism and warmth.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the scheduling process for all front-of-house teams, ensuring appropriate coverage, labor efficiency, and compliance with budgeted guidelines.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support daily staffing adjustments and monitor labor in real time to maintain operational balance and service quality.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure guest satisfaction and issue resolution through proactive floor presence and thoughtful service recovery.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with the culinary team to ensure smooth coordination between front and back of house during all meal periods and events.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in daily lineups, pre-shift briefings, and training sessions to reinforce communication and operational readiness.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain compliance with all health, safety, and sanitation regulations.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Director of Operations with administrative duties, reporting, and performance tracking as needed.
Your Qualifications:
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3+ years of leadership experience in high-volume, fine dining, or luxury hospitality environments.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of service operations, labor management, and guest service excellence.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to lead, coach, and motivate diverse teams.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational, communication, and problem-solving skills.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple priorities while maintaining calm, professional composure.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible availability, including nights, weekends, and holidays.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commitment to operational excellence and continuous improvement.
What We Offer:
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comprehensive Medical, Dental, and Vision Insurance
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pre-Tax Commuter Benefits
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Assistance Program
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pet Insurance Discounts
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Benefits Hub Discounts
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.
 We use eVerify to confirm U.S. Employment eligibility.

Assistant GM

<h3>Job Description</h3>
Job Description
General Manager – Job Description

The General Manager supports the overall leadership and daily operations of SEIA, ensuring flawless execution across all front-of-house service teams. This role is responsible for upholding SEIA’s brand standards of excellence, consistency, and hospitality through hands-on management, training, and operational discipline. The General Manager works directly with the Director of Operations to maintain a seamless guest experience and consistent operational performance across all outlets.
Your Responsibilities:
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee and execute service operations across all front-of-house departments, ensuring alignment with SEIA brand and service standards.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and enforce brand-aligned systems, procedures, and service rituals that ensure consistency across all shifts and service periods.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish, track, and evaluate key service metrics, identifying opportunities for improvement and coaching team leads toward measurable results.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with the Director of Operations to develop management talent, promote accountability, and foster a culture of professionalism and warmth.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the scheduling process for all front-of-house teams, ensuring appropriate coverage, labor efficiency, and compliance with budgeted guidelines.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support daily staffing adjustments and monitor labor in real time to maintain operational balance and service quality.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure guest satisfaction and issue resolution through proactive floor presence and thoughtful service recovery.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with the culinary team to ensure smooth coordination between front and back of house during all meal periods and events.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in daily lineups, pre-shift briefings, and training sessions to reinforce communication and operational readiness.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain compliance with all health, safety, and sanitation regulations.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Director of Operations with administrative duties, reporting, and performance tracking as needed.
Your Qualifications:
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of leadership experience in high-volume, fine dining, or luxury hospitality environments.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of service operations, labor management, and guest service excellence.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to lead, coach, and motivate diverse teams.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational, communication, and problem-solving skills.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple priorities while maintaining calm, professional composure.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible availability, including nights, weekends, and holidays.
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commitment to operational excellence and continuous improvement.
What We Offer:
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comprehensive Medical, Dental, and Vision Insurance
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pre-Tax Commuter Benefits
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Assistance Program
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pet Insurance Discounts
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Benefits Hub Discounts
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.
 We use eVerify to confirm U.S. Employment eligibility.

General Manager

<h3>Job Description</h3>
Job Description
Lead Host – Job Description

The Lead Host plays a key role in shaping the first and last impressions of SEIA, overseeing the front-door experience across both the Restaurant and the Club. This position is responsible for maintaining composure, precision, and warmth at the entrance while ensuring seamless coordination between reservations, seating flow, and front-of-house operations. The Lead Host acts as a bridge between the host team and management, upholding SEIA’s service standards and ensuring every guest interaction reflects the brand’s commitment to thoughtful, elevated hospitality.
Your Responsibilities:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee daily front-door operations, including guest arrivals, reservations, waitlist management, and table assignments across restaurant and club service.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise, train, and mentor the host team to ensure consistent execution of service standards, professionalism, and guest engagement.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accurately quote wait times, manage pacing, and coordinate closely with servers and FOH leadership to support smooth table turnover and service flow.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor table availability, seating flow, and turnover timing to maintain efficient pacing during service.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain organization, cleanliness, and readiness of the host stand, entrance, waiting areas, and guest-facing materials.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer phones, manage guest inquiries, and ensure all restaurant and club information remains accurate and current.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serve as the first point of escalation for guest concerns or special requests, resolving issues calmly and efficiently before involving management when necessary.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate VIP status, guest preferences, allergies, and special notes clearly to FOH leadership and service teams.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all reservation systems and guest records (OpenTable, Resy, etc.) are accurate, updated, and used consistently by the host team.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Utilize reservation systems to actively manage pacing, guest notes, and seating strategy throughout service.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform opening and closing duties for the host stand and front-of-house entrance areas.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage menus, ensure they are clean and current, and oversee lost and found procedures.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist management with host scheduling, shift coverage, and fair distribution of assignments.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Use POS systems for basic functions when required to support FOH operations.
Your Qualifications:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2+ years of experience in a host, lead host, or front-door role within a high-end or luxury hospitality environment.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of reservation systems, guest flow, and seating strategy in a fast-paced service setting.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills with a polished, confident, and welcoming presence.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to remain composed under pressure and manage complex guest situations with discretion.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational skills and attention to detail.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible availability, including nights, weekends, and holidays.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A genuine passion for hospitality and guest experience.
What We Offer:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comprehensive Medical, Dental, and Vision Insurance
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pre-Tax Commuter Benefits
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Assistance Program
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pet Insurance Discounts
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Benefits Hub Discounts
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.
 We use eVerify to confirm U.S. Employment eligibility.

Lead Host

<h3>Job Description</h3>
JOB SUMMARY
The Manager of Data Engineering is tasked with leading a team dedicated to data warehousing and supporting legacy integrations and data applications. This role focuses on the development and implementation of data engineering solutions that enhance data warehousing capabilities and maintain legacy systems.
 
POSITION RESPONSIBILITIES
<ul>
<li>Data Warehousing and Legacy System Management: Lead the development and maintenance of data warehousing solutions. Manage legacy integrations and data application enhancements.</li>
<li>Experience with SaaS based solutions and hands on experience on Snowflake, Oracle, SQL server. Also has good exposure on dbt Matillion and any other ELT / ETL tools.</li>
<li>Team Leadership: Direct and mentor a team of data developers and engineers. Ensure team alignment with project goals and company objectives.</li>
<li>Lead architecture decisions and able to manage vendor partners. </li>
<li>Work with Product Owners, DevOps and Prioritize activities and manage delivery through Agile methodologies.</li>
<li>Provide transparency through reporting on backlog, data quality metrics, and platform health.</li>
<li>Project Execution: Manage the execution of data engineering projects ensuring they meet defined objectives. Collaborate with cross-functional teams for integrated project delivery.</li>
<li>Technical Guidance: Provide technical expertise in data warehousing technologies and legacy systems. Stay updated on industry trends to guide the team effectively</li>
<li>Stakeholder Engagement: Work closely with the Senior Manager and other stakeholders to align data engineering efforts with business needs. Communicate project progress and challenges effectively.</li>
<li>Quality Assurance: Ensure adherence to best practices in data governance and security. Maintain high standards of quality in data engineering outputs.</li>
<li>Perform other job-related functions as assigned.</li>
</ul>
 
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business Management, Computer Science, Industrial Engineering, or related.
 
EXPERIENCE
Minimum of 7 years' experience developing, validating, and implementing data warehouses, data systems or cloud-based data solutions. 2+ years of experience managing team. Experience in data engineering with a focus on data warehousing and legacy systems. Experience with multiple data modeling approaches, SQL, and scripting programming languages like Python and PowerShell. Experience with Agile methods &amp; tools like JIRA. Experience leading and coaching a team members. Also, has experience/exposure with Snowflake, dbt, Matillion and any ELT / ETL tools.
 
COMPETENCIES &amp; SKILLS
Proven experience in data warehousing technologies, legacy system management, strong communication, and stakeholder engagement abilities. Strong listening, presentation, and interpersonal skills. Excellent analytical, problem-solving, verbal, and written communication skills. Able to prioritize and execute tasks in a high-pressure, fast-paced environment. Excellent decision-making abilities under uncertainty and ability to manage multiple priorities and deadlines for a team. Ability to drive results independently. Innovation, Process Improvement, Creativity, and Clean-Sheet Reinvention. Proven success with collaboration between cross functional teams. Demonstrated understanding of agile methodologies, QA practices and user experience, with strong digital &amp; technical skills. Consensus and diplomacy skills with ability to handle varying differences in opinions. Experienced with collaboration tools (Jira, Confluence, Lucid Chart;). Strong understanding of databases such as Microsoft SQL Server, Oracle, MySQL, HANA, Snowflake. Experience with traditional on-prem virtual and physical infrastructure, as well as cloud-based environments, preferably AWS. Excellent understanding of Windows, and Linux based infrastructure. Working knowledge of various tools, open-source technologies, and cloud services. 
This role involves balancing technical project delivery with strategic business alignment, managing team dynamics, and integrating modern data warehousing practices with existing legacy systems. The Manager has autonomy in project management and team leadership, with critical decisions escalated to the Senior Manager of Data Engineering. Challenges include adapting to evolving data technologies, ensuring project efficiency, and maintaining legacy systems without disrupting current operations. Regular communication with the department senior leadership, team members, and other internal departments is essential for effective project execution and team collaboration.

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