<h3>Job Description</h3>
Job Description
Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You’ll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more.&nbsp;
Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!
Why should you partner with Gopuff?
<ul>
<li>Earn an upfront amount for every order you deliver, even if it's canceled by the customer</li>
<li>Keep 100% of your tips + earn extra with special incentives</li>
<li>Earn Wait Pay when you schedule your time with us (varies by market)</li>
<li>Choose your own schedule and deliver when you want</li>
<li>No restaurants, no riders - deliver from a familiar, centralized facility. That’s it!</li>
</ul>
What you’ll need to get started:
<ul>
<li>Be at least 21 years or older</li>
<li>Valid U. S. driver’s license</li>
<li>Vehicle with insurance + registration in your name</li>
<li>Smartphone</li>
<li>Willing &amp; able to pass a pre-paid alcohol delivery training course (where applicable)</li>
</ul>
How it works:
<ul>
<li>Login to the Gopuff Driver app from your local facility</li>
<li>Get trip offers and pick up your orders inside</li>
<li>Deliver to happy customers</li>
</ul>
No previous delivery experience required. Sign up today and start earning!
–
Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up.

Make Your Own Schedule - Deliver With Gopuff

<h3>Job Description</h3>
Job Description
Job Description: 
<ul>
<li>
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. 
</li>
<li>
The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. 
</li>
<li>
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. 
</li>
<li>
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
</li>
<li>
Under the direction of the area supervisor, perform daily activities accurately and on time.
</li>
<li>
Maintain a safe and professional environment.
</li>
<li>
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
</li>
<li>
Maintains required records and documentation.
</li>
<li>
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
</li>
</ul>
Job Requirements:
<ul>
<li>
High school diploma or equivalent required
</li>
<li>
Medical training: medical assistant or paramedic training preferred.
</li>
<li>
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
</li>
<li>
Minimum of 6 months experience required. 
</li>
<li>
One(+) years phlebotomy experience preferred.
</li>
<li>
Ability to provide quality, error free work in a fast-paced environment.
</li>
<li>
Ability to work independently with minimal on-site supervision.
</li>
<li>
Excellent phlebotomy skills to include pediatric and geriatric.
</li>
<li>
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
</li>
<li>
Customer service in a retail or service environment preferred.
</li>
<li>
Keyboard/data entry experience a must.
</li>
<li>
Must possess excellent customer service and team skills
</li>
<li>
Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.
</li>
<li>
Shift/Time Zone: M-F 6:30am-3:30pm including Saturdays 7:00am-11:00am
</li>
</ul>
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. 
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. 
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.

Phlebotomist

<h3>Job Description</h3>
Job Description
POSITION SUMMARY 

Responsible for the processing of new enrollment applications and updating current member profile changes in accordance with CMS and State regulations. 

ESSENTIAL DUTIES &amp; RESPONSIBILITIES 

<ul>
<li>
Handles receiving, controlling, and processing enrollment and disenrollment elections from Medicare beneficiaries, as well as any required updates to a member record. 
</li>
<li>
Audits data entered into the plans internal systems to ensure data integrity and quality. 
</li>
<li>
Uses judgment and informed decision-making to determine appropriate actions on elections and in handling discrepancies. 
</li>
<li>
Transmits election information to CMS within specified timeframes and according to CMS regulations. 
</li>
</ul>
<ul>
<li>
Ensures appropriate letters are sent to members within CMS timeframes. 
</li>
<li>
Conducts outbound calls to confirm and verify mailing addresses, permanent residency. 
</li>
<li>
Sorts returned mail and prepares mail with corrected addresses. 
</li>
<li>
Analyzes and interprets out of area indicator reports submitted by CMS and determine action to be taken. 
</li>
<li>
Places materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information. 
</li>
</ul>
<ul>
<li>
Reads and scans all incoming materials to determine how and where they should be classified or filed. 
</li>
<li>
Sorts or classifies information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order. 
</li>
<li>
Eliminates outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements. 
</li>
<li>
Performs periodic inspections of materials or files to ensure correct placement, legibility, and proper condition. 
</li>
<li>
Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval. 
</li>
</ul>
<ul>
<li>
Communicates effectively with other professional and support staff in order to achieve positive customer outcomes. 
</li>
<li>
Promotes and contributes to a positive, problem-solving environment. 
</li>
<li>
Assists customers, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. 
</li>
<li>
Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws. 
</li>
<li>
Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations. 
</li>
</ul>
<ul>
<li>
Participates in meetings, training and in-service education, as required. 
</li>
<li>
Performs other duties as assigned. 
</li>
</ul>

SUPERVISORY RESPONSIBILITY 

None 


QUALIFICATIONS &amp; EDUCATION 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

<ul>
<li>
High school graduate or equivalent and one (1) year Medicare, Medicaid, managed care or other health/insurance related experience; or equivalent combination of education and experience. 
</li>
</ul>
<ul>
<li>
Data entry skills a must 
</li>
<li>
Excellent organizational skills, customer service skills, listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization 
</li>
<li>
Excellent computer knowledge is required, including proficient knowledge of Microsoft Office 
</li>
<li>
Familiarity with healthcare laws, regulations, and standards 
</li>
<li>
Working knowledge of the Privacy and Security Health Insurance Portability and Accountability Act (HIPAA) regulations 
</li>
</ul>
<ul>
<li>
Ability to continually display a positive attitude and follow directions 
</li>
<li>
Ability to multi-task, prioritize, carry out tasks thoroughly, and meet deadlines 
</li>
<li>
Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies 
</li>
<li>
Ability to work effectively independently and in a team environment 
</li>
<li>
Ability to read, analyze, and interpret technical procedures or governmental regulations 
</li>
</ul>
<ul>
<li>
Ability to write reports, business correspondence, and procedure manuals 
</li>
<li>
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public 
</li>
<li>
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area and volume 
</li>
<li>
Ability to define problems, collect data, establish facts, and draw valid conclusions 
</li>
<li>
Strong decision-making, analytical skills 
</li>
</ul>
<ul>
<li>
Must be self-motivated, organized and have excellent prioritization skills 
</li>
<li>
Must be able to work well under stressful conditions 
</li>
<li>
Must be able to work in a fast paced environment 
</li>
<li>
Fluency in Spanish and English required 
</li>
</ul>

WORKING CONDITIONS 
. 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

<ul>
<li>
The noise level in the work environment is usually moderate. 
</li>
</ul>
<ul>
<li>
Fast pace office environment. 
</li>
<li>
Highly regulated environment. 
</li>
<li>
Time frames to handle issues are in accordance with CMS time frames. 
</li>
<li>
Interacts with customers, family members, staff, visitors, government agencies, etc., under a variety of conditions and circumstances. 
</li>
</ul>

This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed indoors. Sits, stands, bends, lift, and moves intermittently during working hours. 

Work schedule is approximate and hours/days may change based on company needs. All full-time employees are required to complete forty (40) hours per week as scheduled, including on weekends and holidays as needed. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The employee must be able to frequently lift up to 50 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required to this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

PERFORMANCE MEASUREMENTS 

<ul>
<li>
Duties accomplished at the end of the day/month 
</li>
<li>
Attendance/Punctuality
</li>
</ul>
<ul>
<li>
Compliance with Company Regulations 
</li>
<li>
Safety and Security 
</li>
<li>
Accuracy Rate 
</li>
</ul>

This Job Description may be modified at any time at the discretion of the employer as business operation may deem necessary. This does not constitute an employment agreement and may not include all duties. 
The above statements are intended to describe the general nature and level of work being performed by individuals ass

Enrollment Specialist

<h3>Job Description</h3>
Community hospital looking to bring on Nurse Director Surgical Services! Bonus Incentives Program and Full Relocation!
 
Ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s)/department(s) in addition to forecasting, planning, and budget monitoring. The Director fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives. 
 
<ul>
<li>10 ORs</li>
<li>Spine, neuro, open heart, vascular, general, robotics, colorectal </li>
<li>20-25 cases/day in OR, 10-15 cases/day in GI</li>
<li>This Director reports directly into COO and oversees OR, Pre op, PACU, endo, SPD &amp; PAT clinic</li>
<li>3 managers as direct reports</li>
<li>80 total FTEs</li>
</ul>
 
Requirements:
<ul>
<li>BSN required, Master’s preferred.</li>
<li>MUST have 3+ years of Director SS experience in acute care.</li>
<li>BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care.</li>
<li>Requires strong verbal and written communication and interpersonal skills.</li>
<li>Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.</li>
</ul>

Nurse Director Surgical Services

<h3>Job Description</h3>
Prime Time Healthcare is seeking a travel Radiology Technologist for a travel job in Margate, Florida.
Job Description &amp; Requirements
<ul>
<li>Specialty: Radiology Technologist</li>
<li>Discipline: Allied Health Professional</li>
<li>Start Date: 02/09/2026</li>
<li>Duration: 12 weeks</li>
<li>40 hours per week</li>
<li>Shift: 8 hours, days</li>
<li>Employment Type: Travel</li>
</ul>
About Prime Time Healthcare
Prime Time Healthcare is a leading provider of traveling healthcare professionals nationwide. Our agency specializes in the placement of RNs, LPNs, CNAs, and Allied Health professionals. Join the fun and experience why healthcare professionals and client facilities are joining the Prime Time TEAM.

Benefits
<ul>
<li>401k retirement plan</li>
<li>Health savings account</li>
<li>Referral bonus</li>
<li>Medical benefits</li>
<li>Dental benefits</li>
<li>Vision benefits</li>
</ul>

Travel Radiology Technologist

<h3>Job Description</h3>
Job DescriptionGrowing Firm! This Jobot Job is hosted by: Jessica Hughes Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $85,000 - $130,000 per year 
A bit about us:
 We are a $35M law firm with a thriving personal injury practice looking for an experienced Pre-Suit Personal Injury attorney to join our team! If you are an experienced attorney with litigation experience and working knowledge of PIP then please apply! 
Why join us?
 We offer Well established thriving firm Opportunity for growth Full Benefits Package! Mentorship 
Job Details
 Job Details: We are seeking a dynamic and passionate Permanent Pre-Suit Personal Injury Attorney to join our fast-paced legal firm. This is a unique opportunity for a seasoned attorney who is looking to make a significant impact and contribute to our ongoing success. The ideal candidate should be adept at managing pre-suit personal injury cases from inception to settlement. If you are a dedicated, detail-oriented professional with a strong background in personal injury law and a passion for justice, we want to hear from you. Spanish fluency is a big plus , litigation or pre-litigation experience preferred but not required. Responsibilities: 1. Manage all aspects of a client's personal injury case in the pre-suit stage, including case evaluation, client intake, claim setup, insurance company correspondence, medical treatment oversight, and settlement negotiations. 2. Draft and review legal documents including demand letters, settlement agreements, and release forms. 3. Communicate effectively with clients, insurance adjusters, medical providers, and court personnel. 4. Negotiate settlements with insurance adjusters and defense attorneys to ensure the best outcome for the client. 5. Stay updated on current laws, rulings, and regulations pertaining to personal injury law to provide accurate legal advice. 6. Collaborate with the legal team to strategize and enhance case value and client satisfaction. 7. Participate in firm marketing initiatives and community outreach programs. Qualifications: 1. Juris Doctorate from an accredited law school. 2. Active member in good standing with the State Bar. 3. Experience an attorney- pre-suit or litigation in personal injury preferred 4. Fluent in Spanish to effectively communicate with our diverse client base is preferred 5. Strong negotiation skills with a proven track record of successful settlements. 6. Excellent written and verbal communication skills. 7. Ability to manage multiple cases simultaneously while maintaining attention to detail. 8. Proficient in legal research and drafting legal documents. 9. Strong interpersonal skills to establish positive relationships with clients, colleagues, and court personnel. 10. Demonstrated commitment to professional ethics and client confidentiality. 11. Ability to work independently and as part of a team in a fast-paced environment. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyCompany DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Pre-Suit Personal Injury Attorney

<h3>Job Description</h3>
Job DescriptionWe are seeking an experienced Legal Assistant to support a busy Product Liability and Mass Torts defense practice in Miami. This role is ideal for a detail-oriented professional who has built their career on the defense side and is comfortable handling complex, high-volume litigation matters. Requirements (Must-Have): - Minimum 5 years of experience working specifically with product liability and/or mass torts cases - At least the past 4 years of experience must be defense-side only (plaintiff-side experience will not be considered) - Strong understanding of mass tort litigation procedures, deadlines, and case management - Experience supporting attorneys in complex litigation matters Key Responsibilities: - Prepare, draft, and file legal documents related to product liability and mass tort defense cases - Manage case files, discovery, pleadings, and correspondence - Coordinate with attorneys, clients, experts, and co-counsel - Maintain calendars, track deadlines, and ensure compliance with court rules - Assist with trial preparation and document production as needed Skills &amp; Qualifications: - Strong organizational and multitasking skills - Excellent written and verbal communication - High attention to detail and ability to work in a fast-paced environment - Proficiency with legal case management systems and Microsoft Office If you have deep defense-only experience in product liability and mass torts and are looking to continue growing in this space, this role offers a strong long-term opportunity. Apply today! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1549 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

Mass Torts Legal Assistant

<h3>Job Description</h3>
Job DescriptionThis temporary position does not guarantee conversion to permanent employment. Conversion decisions are based on performance, attendance, and business needs.
<ul>
<li>Temporary employees are not eligible for company benefits during the temp period</li>
<li>If converted to a permanent role, benefits eligibility will be determined based on employment status and company policy</li>
<li>This role begins as a temporary assignment</li>
<li>Performance will be evaluated at 30, 60, and 90 days</li>
<li>Based on performance, attendance, and business needs, employees may be considered for conversion to a permanent role</li>
<li>Conversion, if offered, may be to either part-time or full-time status, depending on operational needs</li>
<li>Conversion is not guaranteed</li>
</ul>
 Pay rate: starting at $16.50 per hour Start date: February 02, 2026 Training Schedules:&nbsp;&nbsp;8:00AM - 4:30PM Est Monday - Friday. Potential production shift between the hours of: 08:00AM - 6:00PM EstJOB SUMMARY:&nbsp; An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits. The CSR role requires excellent communication skills, empathy, patience, and attention to detail during data entry and while speaking with members. This role is an important part of our commitment to the happier and healthier life of our members. DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Assist inbound inquiries from health plan members and representatives, regarding the transportation services offered through our health plan partners.</li>
<li>Actively listen and respond quickly and professionally to all customer calls.</li>
<li>Meet or exceed productivity metric goals including Average Handle Time, Quality Assurance, Calls per hour and Customer Satisfaction after call survey.</li>
<li>Follows all HIPAA and compliance protocols to ensure the protection of all members protected health information (PHI).</li>
<li>Escalates transportation and customer service concerns to contact center leadership team. </li>
<li>Complete Alivi’s New Hire Training program, in which participants are expected to obtain an 80% final assessment passing score.</li>
<li>Complete and sign all compliance courses.</li>
</ul>
 REQUIREMENTS &amp; QUALIFICATIONS:
<ul>
<li>Minimum of 6 months of inbound Contact Center experience or transferable healthcare experience.</li>
<li>Must be able to sit for 8 hours or more a day.</li>
<li>Must be able to wear a headset for a minimum of 8 hours a day.</li>
<li>Excellent written, communication and data entry skills.</li>
<li>Moderate experience in Microsoft Teams, Outlook, and Word.</li>
<li>CSR’s must exhibit professional appearance and demeanor during training and ongoing coaching’s.</li>
<li>CSRs are required to be on camera during all training and meeting sessions</li>
<li>Must be able to adapt to high and a fast-paced call volume.</li>
<li>CSR’s must comply to attendance and punctuality expectations (PTO Policy).</li>
<li>CSR’s must have a download speed of 80 to 100-mbps and upload speed of 12 to 20-mbps</li>
<li>Must have a secure, quiet, distraction-free workspace, without any conflicting responsibilities during scheduled work shift (conflicting responsibilities may include caring for family members)</li>
<li>Fully bilingual: English/Spanish only.</li>
<li>BYOD (Bring Your Own Device): Candidates must provide their own equipment to successfully perform the job functions listed.</li>
</ul>
COMPETENCIES:
<ul>
<li>Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li>
<li>Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li>
<li>Adaptability - Adapts to changes in the work environment; Manages competing demands. Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li>
</ul>
HOW WE BEHAVE: OUR CORE VALUES:
<ul>
<li>Collaborative - We are friendly, and always ready to lend a hand; We are humble, and willing to admit mistakes; We trust our team and use respectful conflict to make decisions.</li>
<li>Entrepreneurial – We are personally committed, and hunger for Alivi’s success; We show passion and do more with what we have; We don’t give up, and always find ways to get the job done.</li>
<li>Dynamic – We gladly welcome change; We are smart, and challenge how things are done; We adapt quickly, and readily embrace new roles, and projects.</li>
</ul>
As part of our candidate selection process, we ask you to complete a&nbsp;cultural fit assessment (link below)
<a href="https://take.webava.com/assessment/ava/Alivi-AVA-Completion" target="_blank">https://take.webava.com/assessment/ava/Alivi-AVA-Completion</a>
KEY PERFORMANCE INDICATORS: &nbsp;KPIGoalDescriptionCustomer Satisfaction Score (CSAT)≥ 95%Measures customer satisfaction from post call surveys.Calls Per Hour (CPH)≥ 8.5Average number of calls handled by the agent per hour logged inAverage Handle Time (AHT)Within 5 minutesTotal time spent per customer interaction (talk + hold + wrap-up).Occupancy %≥ 80%Percentage of time agent was servicing calls and/or available to service calls&nbsp;Call Quality Score≥ 95%Based on QA reviews for professionalism, accuracy, and adherence to script.Adherence to Schedule≥ 92%Measures how well agents follow their assigned shifts and breaks.Attendance Rate≥ 98%Tracks presence and punctuality during scheduled hours.&nbsp; Unplanned occurrences are tracked using a rolling 6 month point system.&nbsp; &nbsp;
<ul>
<li></li>
</ul>
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Remote Contact Center - Temp CSR (Full-time)

Earn Extra Cash as a Local Delivery Driver

<h3>Job Description</h3>
Job Description
Location: This position can be located at any Seacoast Bank office within the state of Florida.
This is a temporary employment opportunity.
JOB SUMMARY:
Responsible for assisting with fraud and security related initiatives by providing support to the Bank’s Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight.
 ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system.</li>
<li>Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure.</li>
<li>Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses.</li>
<li>Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses.</li>
<li>Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff.</li>
<li>File criminal charges within the appropriate jurisdictions and take civil action through legal means.</li>
<li>Attend court as necessary to represent bank.</li>
<li>Provide reports and status updates on recovery and fraud investigations.</li>
<li>Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes.</li>
<li>Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up.</li>
<li>Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns.</li>
<li>Investigate process and partner with the U.S. Secret Service on counterfeit cash received.</li>
<li>Monitor suspected scams and notify branch personnel to mitigate loss.</li>
<li>Identify and escalate potential loss prevention and/or compliance issues to Senior Management.</li>
</ul>
<ul>
<li>Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses.</li>
</ul>
<ul>
<li>Review and process charged off checking accounts for branches based on established guidelines and approvals.</li>
<li>Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations.</li>
<li>Administer user rights for Campus building access system</li>
<li>Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention.</li>
<li>Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents.</li>
<li>Responsible for reviewing security related reports.</li>
<li>Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft.</li>
<li>Adhere to Seacoast Bank’s Code of Conduct.</li>
</ul>
EDUCATION and/or EXPERIENCE: 
<ul>
<li>High School graduate plus 2 year degree; 4 year degree preferred.</li>
<li>3 to 5 years' experience in working in a bank or law enforcement environment preferred.</li>
<li>Minimum of 2 years Loss Prevention experience.</li>
<li>Experience of working in an environment requiring detail input and review.</li>
<li>Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures.</li>
<li>Strong analytical, communications and decision-making skills.</li>
<li>Thorough knowledge of applicable laws and regulations.</li>
<li>Ability to read, analyze and interpret governmental regulations and regulatory guidance.</li>
<li>Well organized with the ability to manage multiple tasks and priorities.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong research skills.</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations.</li>
<li>PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software.</li>
</ul>
 
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. 
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