field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescriptionAt Jimerson Birr, our team has accepted the lasting responsibility of protecting our clients’ rights, businesses, properties, investments and finances. In both established and emerging businesses, our professionals are integral, trusted advisers and advocates, giving our clients insights into legal and business considerations that guide prudent decision making. We work with some of the world’s most respected and well-established businesses, as well as start-up visionaries, and individuals looking to overcome challenges. Our award-winning law firm is at its best when it helps clients set measurable goals and develops multi-level strategies to achieve them. Our lawyers are trained to take ownership of our clients’ challenges by getting close to the problem and close to the people who can benefit from the solutions we provide. We’re business-oriented lawyers equally comfortable as community leaders, private transaction counselors or courtroom advocates. We pride ourselves on our people and their collective achievements. Besides our long list of legal industry honors, the firm has a track record spanning over a decade winning local, state and national awards for being a “Best Company to Work For,” “Fastest Growing Company,” and “Best Law Firms in America.” Our atmosphere and award-winning firm culture is collegial and professional, and our shared commitment to professional development is superior to our contemporaries. To learn more about our firm culture, please visit our website. ABOUT THE POSITION We’re looking for a technically sharp and highly motivated IT Intern to support the firm's technology initiatives. This internship offers hands-on experience in Salesforce administration, system optimization, and cross-departmental collaboration within a forward-thinking law firm. Key ResponsibilitiesWHAT YOU’LL DO 
<ul>
<li>Salesforce Support: Assist in day-to-day administration, including user setup, data entry, report generation, and dashboard updates.</li>
<li>System Optimization: Support enhancements to the Salesforce platform that align with business needs and improve operational efficiency.</li>
<li>Troubleshooting: Help identify and resolve Salesforce-related issues, working closely with internal stakeholders to document and implement solutions.</li>
<li>Workflow Documentation: Assist in mapping and documenting internal workflows and systems for knowledge sharing and training purposes.</li>
<li>Integration Projects: Support the integration of Salesforce with other internal systems (e.g., document management, client portals).</li>
<li>Best Practices Research: Stay up to date with Salesforce trends and propose tools or methods to improve usage and adoption within the firm.</li>
</ul>
 Skills, Knowledge and ExpertiseQUALIFICATIONS Requirements 
<ul>
<li>Currently pursuing a degree in Information Systems, Computer Science, Business Technology, or a related field.</li>
<li>&nbsp;Ability to work onsite in Jacksonville, FL, up to 20 hours per week.&nbsp;</li>
</ul>
Knowledge &amp; Skills 
<ul>
<li>Prior exposure to Salesforce (coursework, certifications, or hands-on experience preferred).</li>
<li>Understanding of Salesforce objects, user roles, reports, and dashboards.</li>
<li>Comfortable with Excel, databases, and basic data manipulation.</li>
<li>Excellent analytical and communication skills.</li>
<li>Familiarity with Microsoft Office and Google Suite.</li>
</ul>
Attitude &amp; Habits 
<ul>
<li>Detail-oriented – Produces error-free work and documents processes precisely.</li>
<li>Tech-forward – Embraces new tools and software with curiosity and confidence.</li>
<li>Proactive – Anticipates needs, takes initiative, and communicates clearly.</li>
<li>Collaborative – Works well across departments and thrives in team settings.</li>
</ul>
 Why Apply?WHY APPLY? This internship offers a rare opportunity to gain hands-on experience using Salesforce in a dynamic legal environment. You’ll work alongside experienced IT and business professionals, contribute to real projects, and build valuable skills in systems thinking, process improvement, and digital transformation. WHY JIMERSON BIRR? You’ll get a Challenging Opportunity with a Company that Cares About Its Most Valuable Asset: YOU! At Jimerson Birr, we pride ourselves on our people and their collective achievements. Besides our list of legal industry honors, in 2021 and for the seventh consecutive year, the firm was named one of Florida’s “Best Companies to Work For” by Florida Trend Magazine. In recent years, the firm was also distinguished as one of the “Best Places to Work” by the Jacksonville Business Journal and five times as one of the “50 Fastest Growing Companies.” Opportunities abound for those who can meet and exceed the expectations set for our team. Jimerson Birr is comprised of high-performing and professionally fulfilled people. We believe that a positive attitude, personal accountability, and a commitment to quality work will put a talented person on a fast track for success. Our atmosphere and award-winning firm culture are collegial and professional, and our shared commitment to professional development is superior to our contemporaries. Our core values are simple: Commitment to service. Commitment to quality. Commitment to results. Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity and marital status. &nbsp;

IT Intern

<h3>Job Description</h3>
Job Description
Octagon Talent Solutions is in search of a WorkdayHRIS Director for one of our explosively growing clients in the Fort Lauderdale area.You will be part of a team and organization that is in undergoing a digital and strategic transformation!You will be responsible for managing, implementing and maintaining human resources information management systems and processes for the organization, while supporting organizational design and process engineering.
As the HRIS Director, you will report to the CHRO and working with other internal customers to analyze work process design and flow, improve processes and leverage the return on technological capabilities.You will buildproject plans, ensures adherence to project schedules, maintain, troubleshootand designHRIS systems and processes.This position also serves as a technical point-of-contact for the assigned functional area and assistsubject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. As HRIS Directoryou will support HRIS upgrades, patches, testing and other technical projects as assigned, and leadHRIS process improvement projects and drive to ensure integrity of HR applications.
 
Responsibilities:
 
<ul>
<li>Implement, oversee, and maintainthe optimal function of the organization's internal HR information services systems, which may include database management, network support, installation, customization, development, maintenance, and upgrades to applications, systems, and modules.</li>
<li>Overseeand maintaininternal database files, tables, codes, backup files, integrity, and security.</li>
<li>Install, implement, modifyand upgradesoftware and applications to meet changing business and technology.</li>
<li>Providetechnical support, troubleshooting, and guidance to HR employees and other internal customers.</li>
<li>Collaboratewith executive leadership and HR staff to identify needed improvements and enhancements to existing information services and databases; recommendand implementsolutions.</li>
<li>Managepermissions, access, personalization, and similar system operations and settings for HR services users.</li>
<li>Programcustom functions and documentation such as automated queries, filters, macros, and reports.</li>
<li>Compileor assistwith the acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff.</li>
<li>Serveas lead representative and liaison between HR, BST, external vendors, and other stakeholders for HR database design and implementation projects.</li>
<li>Ensuresystem compliance with data security and privacy requirements.</li>
<li>Maintainknowledge of trends and developments in data management and security, HR technology, and HRIS applications.</li>
<li>Overseethe procurement of appropriate hardware and software to ensure that the organization has high quality, efficient systems.</li>
<li>Facilitatemigration to a unified HRIS if required.</li>
<li>Performother duties as required.</li>
</ul>
 
Requirements:
 
<ul>
<li>Understand and use qualitative/quantitative measurement and data collection design principles.</li>
<li>Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that arise.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent organizations skills and attention to detail</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Bachelor's degree in computer science or related field or equivalent work experience. Master's degree in human resource management, MIS, computer science or related degree preferred.</li>
<li>At least five years of HRIS implementation and management or related experience required.</li>
<li>SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.</li>
<li>Project Management Professional (PMP) credential preferred.</li>
<li>Knowledge of Workday. Experience with an emphasis on Human Capital Management (Workday Reporting experience strongly preferred).</li>
<li>Exceptional ability to gather and interpret data, as well as improve HRIS processes.</li>
<li>Ability to collaborate, provide technical support, and train staff.</li>
<li>Extensive experience in analyzing HRIS and HR performance metrics.</li>
<li>Advanced proficiency in database management and security.</li>
<li>Experience in documenting processes, as well as performing diagnostic tests and audits.</li>
<li>Ability to keep up with technical innovation and trends within Workday.</li>
<li>Exceptional interpersonal and communication skills.</li>
</ul>

Workday HRIS Manager

<h3>Job Description</h3>
Job Description
*This position has the option to work remotely. Candidates in California, Colorado, New York, and Washington are not eligible for the option to work remotely.*
 
POSITION SUMMARY:
The Software Support Developer is responsible for identifying and developing software that fixes bugs reported by our business teams, performing operational tasks and automating operational tasks where possible through software development. 
REGULAR DUTIES AND RESPONSIBILITIES:
Manages the software support queue that involves identifying the problem and making the necessary code changes in a timely manner.
Performs extensive testing and quality checks to ensure coding changes are error free.
Suggests improvements to the various platforms based on issues discovered during investigations to ensure integrity of the data.
Automates repeated support requests by providing an interface for the user to perform needed tasks.
Tracks, escalates and redirects problems to correct resources.
Effectively communicates with team members, customers, and management, both written and verbally.
Reviews and updates the technical implementation and support documentation in Confluence.
Manages code migration across environments to ensure continued and synchronized functionality.
Provides required technical support, including release implementations and on-call when necessary.
Trains end users and/or technical support staff to use programs.
Monitors performance of programs after implementation.
EMPLOYEES SUPERVISED: None

QUALIFICATIONS:
This position requires an undergraduate degree in a related field. Substantial experience and knowledge in IT can replace the educational requirement. This position requires excellent written and verbal communication skills. The Software Support Developer must be able to manage multiple priorities and have strong organization and analytical skills. Other requirements include coding experience, knowledge of Linux as well as Microsoft Office Suite Programs. 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to lift up to 10 pounds. The vision requirements include: close vision and ability to adjust focus.
DUTIES AND RESPONSIBILITIES MAY BE ADDED, DELETED, OR CHANGED AT ANY TIME AT THE DISCRETION OF THE MANAGEMENT, FORMALLY OR INFORMALLY, EITHER VERBALLY OR IN WRITING.
RSR Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, RSR Group complies with applicable state and local laws governing nondiscrimination in employment.

Software Support Developer

<h3>Job Description</h3>
Job Description
Assistant Project Manager – High-End Commercial Projects | Delray Beach, FL
An established and well-respected general contractor in Delray Beach is seeking an Assistant Project Manager to join their team. This firm specializes in custom luxury clubhouses, historical renovations, and select custom homes, with projects often ranging from $5M to $25M+.
Why this role?
This is a people-first company that values strong culture, stability, and a hands-on, collaborative approach. The leadership team is known for fostering long-term careers and putting genuine care into their employee relationships.
Ideal Candidate: 
<ul>
<li>Strong Organizational Skills – Ability to track multiple moving parts: schedules, budgets, materials, and subcontractor activities.</li>
<li>Detail-Oriented Mindset – Precision is key for luxury projects, where finishes, craftsmanship, and aesthetics must meet high standards.</li>
<li>Proactive Communicator – Comfortable updating senior PMs, site superintendents, vendors, and clients to prevent small issues from becoming large ones.</li>
<li>Time Management &amp; Prioritization – Knows how to focus on high-impact tasks and meet milestones without constant oversight.</li>
</ul>
Contact <a href="mailto:Barb@Estremandco.com" target="_blank">Barb@Estremandco.com</a>

Commercial Assistant Project Manager

<h3>Job Description</h3>
Job Title- WMOS Manhattan
Location – Miami FL- onsite 
Contract – 1+ year 
Job Summary Job Requirements / Details 
 
Skill: WMOS Manhattan Experience: 
7-10 Years, 
Hands on configuration of Manhattan WMOS WMS systems. Experience supporting or implementing Manhattan WMOS WMS systems preferred. 
Strong proficiency in Oracle SQL for application development. 
Ability to write complex SQL queries Experience analyzing complex system issues, contributing to estimates and making recommendations. 
Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and Oracle relational databases is a plus. 
Participate in all phases of implementation and production support of applications and components in multi-technology, business-critical systems. 
Gather requirements and design the most accurate and efficient solution possible. 
Analyzing and reengineering repetitive failed processes to drive out risk Work closely with development team to ensure that all have an accurate understanding of the solution to limit rework to the minimum. Maintain understanding of interface specifications and configuration options. 
Document requirements and solutions according to the business SDLC process. 
Stay up to date on current and future warehouse execution technologies, capabilities, and trends. 
Excellent Communication skills Skills in creating presentations and scorecards Follow change control methodology in day-to-day activities. 
Provides for shift and on call coverage as needed in support of operations under time constraints and pressure situations. 
Education/Experience : 
Bachelor s Degree or equivalent in Computer Science, Information Systems or related field and 6-8 years of relevant experience. 
Specialization Domains: Supply Chain, Warehouse Management Distribution Technologies: Distributed architecture, Java/J2EE programming, Oracle Database tools like TOAD, SQL Plus and Oracle tools 
 
(1.) Key Responsibilities
 1. To analyze |define and design technical solution for ERP product s enhancement and work towards continuous improvement during product implementation and production support stages.
 2. To coordinate with technical teams for pending RICEFs.
 3. To interact with the client and other functional teams for gaining understanding of the requirements.
 4. To participate in team meetings.
 5. To train others and prepare and deliver presentations for knowledge sharing amongst different teams in the project
 
 
Thanks &amp; Regards,
Team Lead
Mahesh Kumar
<a href="mailto:mahesh@yochana.com" target="_blank">mahesh@yochana.com</a> 
 
Direct No: 949-201-1313
Yochana Solutions INC
Windsor, Ontario- Canada
Farmington hills, MI-48335- USA
USA | CANADA I Mexico | INDIA
 
W: <a href="http://www.yochana.com" target="_blank">www.yochana.com</a>
Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with subject line Remove

WMOS Manhattan

<h3>Job Description</h3>
Job Description
Job Description: -
<ul>
<li>Working schedule:&nbsp;7.00 AM to 5.00 PM</li>
</ul>

The Deskside support member should have strong&nbsp;technical knowledge and hands–on experience&nbsp;on below technologies:
<ul>
<li>ITIL &amp; Ticketing System Familiarity</li>
<li>Microsoft Client OS (Win10, 11)</li>
<li>Basic network configuration and troubleshooting (static IP, DHCP, DNS)</li>
<li>Microsoft 365 Support</li>
<li>Print and File share services</li>
<li>Hardware Break-fix/Replacement</li>
<li>Patch Management</li>
<li>Application installation and troubleshooting</li>
<li>Imaging &amp; Device Provisioning</li>
</ul>

Detailed Job Description
<ul>
<li>Over 5 years of hands-on experience in desktop support and end-user computing.</li>
<li>Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting.</li>
<li>Proficient in Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint, Office apps).</li>
<li>Strong experience with endpoint security tools like Defender for Endpoint, CrowdStrike, BitLocker, and secure boot.</li>
<li>Experienced in using tools like SCCM, Intune, Workspace ONE, and ManageEngine for system management and remote support.</li>
<li>End-to-end knowledge of desktop/laptop lifecycle – from build and deployment to maintenance and decommissioning.</li>
<li>Provide support for hardware (PCs, printers, scanners, smartphones) and software issues, including VPN troubleshooting.</li>
<li>Comfortable with remote support tools such as RDP, TeamViewer, AnyDesk, and enterprise solutions.</li>
<li>Capable of documenting solutions and creating user-friendly knowledge base articles.</li>
<li>Work collaboratively with IT teams to maintain a stable and efficient desktop environment.</li>
<li>Experienced in working in a global delivery model with strong communication, analytical, and time management skills.</li>
<li>Proactive, detail-oriented, and passionate about improving end-user experience through reliable IT support.</li>
</ul>

Desirable (not mandatory):&nbsp;Relevant technical &amp; process certifications:
<ul>
<li>ITIL V4 Foundations</li>
<li>MD-102: Endpoint Administrator</li>
<li>Microsoft 365 Certified: Fundamentals - MS-900</li>
</ul>
Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers &amp; acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. 
<h3>Company Description</h3>
We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers &amp; acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

IT Technician

<h3>Job Description</h3>
Job Description
The Quality Assurance/Food Safety Manager will develop and manage Quality Assurance programs and activities that will ensure compliance with company policies, food safety standards, government regulations, and industry best practices including CGMP, HACCP, and Preventive Controls. The QA Manager will integrate quality assurance and quality control into all functions and people. The goal is to assure the high quality of our operations and services aiming to the long-term success of our business. 
<ul>
<li>Develop and maintain compliance with various quality related programs including but not limited to CGMP, environmental monitoring, sanitation, allergen, HACCP, Preventive Controls, microbiological testing, product recall, traceability, and internal audits.</li>
<li>Responsible for all quality assurance and quality control programs from receiving raw materials to the shipment of finished goods.</li>
<li>Responsible for upholding food safety standards.</li>
<li>Ensure successful compliance with international, federal, state or local regulations as they apply to health, food safety, and labeling requirements.</li>
<li>Establish manufacturing specifications, standards, protocols and procedures for quality control and new product development, including reviewing all product labels and creating ingredient and nutritional spec sheets for all new and existing private label items.</li>
<li>Manage the pest control, sanitation, and microbiological testing programs; interpreting results and providing recommendations for improvements.</li>
<li>Develop and participate in auditing programs by performing process and procedural audits</li>
<li>Ensure product specifications and customer requirements are being met and appropriate production records are kept.</li>
<li>Ensure that all new regulations are quickly and accurately implemented</li>
<li>Assist Plant Management with leading all company food safety and quality management initiatives.</li>
<li>Develop and maintain the Domestic and Foreign supplier approval programs.</li>
<li>Facilitate and be a resource for on-going communication of food safety/QA issues with the Management team.</li>
<li>Develop and perform employee training programs for GMP, HACCP, HARPC, allergen, food defense, and other food safety related programs.</li>
<li>Track, analyze, and lead incident report initiatives for all quality and customer complaint issues.</li>
</ul>
Responsible for implementing corrective actions as needed to increase organizational consistency and ensure issues are rectified in a timely manner.
Requirements
<ul>
<li>3-5 years of experience in a Food Manufacturing Facility **</li>
<li>Thorough knowledge of methodologies of quality assurance and standards</li>
<li>Excellent numerical skills and understanding of data analysis/statistical methods</li>
<li>Good knowledge of MS Office and databases</li>
<li>Outstanding communication skills</li>
<li>Great attention to detail and a results driven approach</li>
<li>Excellent organizational and leadership abilities</li>
<li>BS/BA in business administration or relevant field</li>
<li>Ability to work in temperature-controlled cold food processing rooms (45f or colder) continuously for up to 4 hours</li>
<li>Ability to work in freezers (with protective gear)</li>
<li>Certification of quality control is a strong advantage (ISO 9000 etc.)</li>
</ul>
Benefits
<ul>
<li>Great Opportunity to Grow with Dynamic Emerging Food Products Company</li>
<li>Holiday, PTO Days, 401K</li>
</ul>

QA & Food Safety Manager

<h3>Job Description</h3>
Microsoft Power Platform Production and Operational Support Engineer
Hybrid 3days/week onsite in Tampa, FL
 
We are seeking a dedicated and proactive Microsoft Power Platform Production and Operational Support Engineer to join our dynamic technology team. In this role, you will be responsible for ensuring the stability, performance, and reliability of our Power Platform solutions in production environments. You will leverage your deep knowledge of observability, monitoring, alerting, and troubleshooting to maintain seamless operations, while also driving innovation and enhancements.
 
What you can expect:
• Monitor and manage Microsoft Power Platform environments, ensuring high availability, optimal performance, and robust security.
• Design, implement, and maintain end-to-end observability solutions, including centralized logging, metrics, and distributed tracing for Power Platform components.
• Develop and configure effective monitoring and alerting systems to proactively identify performance issues, outages, or abnormal system behaviors.
• Respond promptly to incidents and service interruptions, executing root-cause analysis and troubleshooting to restore services efficiently.
• Collaborate closely with development, infrastructure, and business teams to continuously improve operational processes and system resilience.
• Drive the adoption and integration of Microsoft Fabric within Power Platform solutions, optimizing data flows, governance, and analytics.
• Provide technical expertise and guidance in using Microsoft Fabric to enhance Power Platform applications, ensuring seamless data integration and reporting.
• Document operational procedures, troubleshooting guides, and knowledge base articles for internal and cross-functional use.
• Participate in after-hours on-call rotations and support activities as needed to ensure production system uptime.
• Stay current with the latest advancements in Power Platform, Microsoft Fabric, Azure, and related cloud technologies.
 
What you will bring:
• 3-5 years of experience working in production and operational support roles, preferably supporting Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI, Power Pages).
• Demonstrated expertise in observability, monitoring, alerting, and troubleshooting within complex technical environments.
• Strong hands-on experience with monitoring and observability tools (such as Azure Monitor, KQL, Application Insights, Power Platform Admin Center, Log Analytics, etc.).
• Solid understanding of incident management, root cause analysis, and developing effective resolution workflows.
• Proficiency in scripting and automation for operational tasks (Python, Azure CLI, or similar).
• Excellent communication, collaboration, and problem-solving skills.
 
Preferred Qualifications
• Microsoft Azure Full Stack experience, including Azure App Services, Azure Functions, Logic Apps, and Azure Data services.
• In-depth experience with Microsoft Fabric, including its architecture, integration, and its interplay with the Power Platform for data analytics, governance, and scalability.
• Relevant Microsoft certifications (e.g., PL-400, PL-600).
• Experience working within Agile or DevOps teams.
• Knowledge of enterprise security, compliance, and governance in cloud environments.

Power Platform Support Engineer

<h3>Job Description</h3>
Job DescriptionCentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. The Technical Escalation Manager is responsible for case escalations from the Customer-facing teams to our Product organization. To be successful in this role, you must possess strong inter-departmental skills to ensure the features being advocated for are the right ones for our customers. 
We understand the advantages to working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture. This position is hybrid with three days per week on-site at either our Fort Lauderdale, FL or Holmdel, NJ offices.
 
Key Accountabilities: 
<ul>
<li>Triangulation between Customer Success, Sales, Support and Product regarding customer technical issues and requests</li>
<li>Replicate and document cases in an actionable and succinct manner </li>
<li>Assist in assigning prioritization for technical issues, requests, and bugs</li>
<li>Case grooming: Provide context and further documentation around support issues</li>
<li>Serve as a resource for Support Members to engage with Customers and provide context around product cases (defects and feature requests)</li>
<li>Proactive with communicating case updates and manage expectations around delivery</li>
<li>Meet targets set for response time, resolution time, and customer satisfaction.</li>
</ul>
Desired Skills and Experience: 
<ul>
<li>2+ years in the ABA space with domain around Clinical and Practice Management </li>
<li>1+ years experience in a B2B SaaS company</li>
<li>Analytical and process-oriented mindset</li>
<li>Clear, effective and communication skills</li>
<li>Ability to prioritize work and shift priorities as needed to meet deadlines</li>
<li>Strong communication and presentation skills</li>
<li>Ability to work in fast-paced, team environment with a high sense of urgency</li>
<li>Excellent organizational skills</li>
</ul>
Role Related Competencies: 
<ul>
<li>Ability to diagnose, recreate an issue </li>
<li>Strong empathy for customers, comfortable acting as the customer’s voice internally to support and other departments </li>
<li>Ability to build cross-functional relationships</li>
<li>Positive and professional demeanor </li>
<li>Highly organized with superb attention to detail </li>
<li>Proven ability to work in an ever-changing environment </li>
<li>Ability to communicate clearly and concisely, verbally and in writing </li>
<li>Exercise sound judgment and work successfully with all employee levels, regardless of background </li>
<li>Collaboration and team-oriented mindset</li>
<li>Be comfortable working in a distributed, semi-virtual environment </li>
<li>Be able to take minimal direction from others and provide maximal output for yourself (and others) </li>
</ul>
 
Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. 
Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.
Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.
The expected salary range for this position is $55,000 - 70,000. Compensation will vary based on a number of factors, including education, experience, skills, and location. The range listed is a good faith estimate of base pay for the role, and final compensation will be determined based on the qualifications of the selected candidate. This role may also be eligible for additional incentive compensation, such as bonuses or commissions, where applicable. In addition to base pay, we offer a comprehensive benefits package.
#LI-Hybrid

Technical Escalation Manager

<h3>Job Description</h3>
Job Description INDUSTRY: Healthcare TITLE: Technical Implementation Integration Lead LOCATION: Remote (Quarterly travel to Tampa, FL required) TRAVEL: Quarterly, 3–4 days per trip to Tampa, FL TYPE: Permanent Role PAY: $90,000–$110,000 base + bonus (commensurate with experience) SCOPE:The Technical Implementation Integration Lead is responsible for overseeing all technical integration activities related to the implementation of Lab Benefit Management (LBM) programs. This client-facing role manages data exchange, system connectivity, and configuration across both internal teams and external client platforms. The position bridges IT, development, configuration, and project teams to ensure successful, efficient delivery of integration projects. REQUIREMENTS:
<ul>
<li>Bachelor’s degree or equivalent experience</li>
<li>3+ years of experience in IT or electronic data exchange (EDI) within managed care operations</li>
<li>2+ years in healthcare, health plan, managed care, or benefits management</li>
<li>Strong understanding of the software development lifecycle, testing methodologies, and technical implementation best practices</li>
<li>Experience with SQL (various dialects), HIPAA compliance, and data exchange protocols</li>
<li>Proficiency in XML/JSON, APIs (RESTful &amp; SOAP), and Integration-as-a-Service (IaaS)</li>
<li>Familiarity with cloud environments and healthcare claims platforms</li>
<li>Strong communication and soft skills to interface with external clients</li>
<li>Ability to translate business needs into technical requirements and solutions</li>
<li>Experience working with tools such as JIRA</li>
<li>Ability to coordinate technical tasks and manage multiple complex projects</li>
<li> Preferred: Experience in a small, high-growth company; knowledge of Java is a plus</li>
</ul>
 RESPONSIBILITIES:
<ul>
<li>Act as the client-facing SME for all technical integration efforts</li>
<li>Lead technical onboarding and manage parallel integration projects</li>
<li>Define and explain software architecture to clients and partners</li>
<li>Gather and document requirements for development, configuration, and deployment</li>
<li>Lead data mapping sessions and coordinate secure file transfers</li>
<li>Work with internal teams (DBAs, Developers, Testers, MFT, SSO, etc.) to ensure timely execution</li>
<li>Set up and manage secure system access, including SSO</li>
<li>Create and manage technical work items (e.g., JIRA tickets)</li>
<li>Support planning and execution of user acceptance testing (UAT)</li>
<li>Troubleshoot data/system issues and ensure seamless implementation</li>
<li>Own and maintain all technical integration-related documentation</li>
<li>Identify opportunities for process improvement and implement efficiency enhancements</li>
<li>Serve as the business owner for the technical sections of the Implementation Toolkit</li>
</ul>

3,432 Technology Jobs