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<h3>Job Description</h3>
Job Description
The Task Force General Manager provides daily leadership and support to properties during transition or whenever a property has a need. They are responsible for directing all associate functions of the hotel in accordance with the policies and practices of Sand Hospitality LLC., while achieving guest satisfaction, employee satisfaction, owner satisfaction, and revenue and profitability goals. Assignment length will vary based on the need of the property. This position works in conjunction with Hotel Leadership Team to accomplish the mission. Responsibilities include hiring, training, budgeting, sales and timely reporting. The position requires flexibility in scheduling and the ability to travel to any location to fulfill an assignment. Frequent travel is a requirement of this position.
This is a full-time exempt position. We offer a competitive total compensation package of $75-$80K including annual performance based increases and the following benefits:
<ul>
<li>Health and Welfare (Medical, Dental, Vision, Health Savings Account and Flexible Spending Accounts)</li>
<li>Company Paid Short and Long-Term Disability, Basic Life, and AD&amp;D</li>
<li>Voluntary Term Life</li>
<li>Retirement Benefits (401k)</li>
<li>Time Off Benefits (Paid Holidays, PTO)</li>
<li>Employee discounts</li>
</ul>
ESSENTIAL FUNCTIONS: 1. Coordinate, direct and manage day-to-day hotel operations. Analyze reports and tools to monitor success and identify areas of further opportunity. 2. Ensure implementation of brand and Sand Hospitality LLC., service strategy and initiatives with the objective of exceeding guest expectations and increasing profit and market share. 3. Responsible for recruiting, interviewing, hiring, training and coaching assigned property management and staff. 4. Identify and act upon opportunities to achieve maximum RevPar through yield management strategies and maintain communication with Revenue Manager. 5. Hold property leadership team accountable for strategy execution. Making sure expenses are maintained in accordance within the budget outline. 6. Provide expertise in utilizing Brand loyalty and sales programs targeting corporate and third party booking segments. 7. Responds appropriately to guest complaints, solicits feedback and builds relationships as a means to continuously improve guest satisfaction. Investigates guest complaints and promptly resolves all problems, both short-term and long-term. 8. Provides ongoing communication and updates with VP and Hotel Leadership Team. Demonstrate positive teamwork in order to accomplish all goals. 9. Ensures proper cash controls and other internal controls are in order to protect company assets by making sure all associates are properly trained on procedures. 10. Works directly with the property accountant to ensure all revenues and expenses are reviewed and recorded accurately and submitted in a timely manner. This includes but is not limited to daily reports, invoices, month-end information, and any special requests. Also ensures that all accounts receivable or other payments due are promptly followed up on and collected. 11. Conducts routine inspections to ensure the cleanliness and maintenance of the hotel. 12. Understands, promotes and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. 13. Work with Human Resources, DHO and Department Managers to provide leadership as needed, regularly assessing performance, onsite training and provide positive recognition and coaching/mentoring and counseling as necessary. 14. Being active in the local community to build strong relationships with local officials, businesses and customers. 15. All other duties as assigned.
REQUIREMENTS:
<ul>
<li>Required: High School Diploma or G.E.D., minimum of 3 years General Manager Experience.</li>
<li>Preferred: Bachelor’s Degree in Hospitality Management or 5 years of General Management Experience, preferably within multiple hotels and markets.</li>
<li>Supervisory/management experience of 25+ associates.</li>
<li>Ability to drive and travel to properties as needed, frequent travel required.</li>
<li>Must have flexibility to adjust to scheduling needs to meet business needs.</li>
</ul>
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EEO/M/F/Vet/Disabled

Hotel Task Force Manager

<h3>Job Description</h3>
Job Description
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.</li>
</ul>
<ul>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.</li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.</li>
<li>Maintain the “key” control system and assure that all keys are locked and accounted for at all times. </li>
</ul>
<ul>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul>
<ul>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
</ul>
<ul>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
</ul>
Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Travel This position will require travel between multiple locations.
Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
</ul>
<ul>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
</ul>
<ul>
<li>Bi-lingual English/Spanish may be required at some locations</li>
</ul>
<ul>
<li>Previous work experience in the hospitality industry highly preferred</li>
<li>Must have a valid FL. Driver’s License.</li>
</ul>
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Front Desk Floater

<h3>Job Description</h3>
Job Description
In this role you will:
Be responsible for ensuring all aspects of the check-in &amp; check-out process are handled in an organized and efficient manner including collecting co-pays and patient balances, obtaining credit card on file agreements, preparing paperwork at the start and end of the clinic days to allow for a smooth patient flow while providing excellent customer service. 
Key Responsibilities:
<ul>
<li>Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter. </li>
<li>Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.</li>
<li>Informing patients of any delays in clinic/wait times.</li>
<li>Providing patient with the intake tablet and instructions on how to use the tablet. </li>
<li>Assist patients having difficulty using the tablet.</li>
<li>Ensuring the patients have completed all the required intake information. </li>
<li>Obtain and ensure the patients photo identification and insurance card(s) match the information in the patients Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes. </li>
<li>Verifying a valid authorization is present in the patients account in Athena. </li>
<li>Ensuring the patients insurance benefits have been verified within the past 90 days. </li>
<li>Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.</li>
<li>Inform patients of credit card on file process and obtain signed agreements.</li>
<li>Begin check in process in Athena.</li>
<li>Print any financial agreements or advanced beneficiary notices and obtain patients signature.</li>
<li>Upload any outside patients imaging cds into Medview PACs system. </li>
<li>Preparing all paperwork for next days clinic.</li>
<li>Schedule patients follow up appointments </li>
<li>Complete end of day batches.</li>
<li>Process any required disability form payments.</li>
<li>Scan daily batches in Z drive and forward any documents for scanning to Patient Records.</li>
<li>Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved. </li>
<li>Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute</li>
<li>All other duties as assigned.</li>
</ul>
About You:
<ul>
<li>High School Diploma </li>
<li>2 years experience in a medical environment</li>
<li>Intermediate data entry skills</li>
<li>Excellent customer service and communication skills.</li>
<li>Must be organized and able to multitask</li>
</ul>
We'd Love It If You Also Had:
<ul>
<li>2 years experience in Ortho</li>
<li>Athena EMR experience</li>
<li>Bilingual candidates (English/Spanish) strongly preferred, as this role involves frequent communication with a diverse patient population and requires clear, compassionate service in both languages.</li>
</ul>
At FOI our goal is to provide our patients with world-class orthopedic care.
Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.
What we offer:
<ul>
<li>Full time opportunities available, with room for career growth and advancement.</li>
<li>Excellent job security and stability, to promote an optimal work life balance.</li>
<li>Be part of this dynamic and growing high level Clinic Services team!</li>
</ul>

Front Desk Representative - South Tampa - Bilingual Preferred

<h3>Job Description</h3>
Job Description
Shift schedule: Saturday-Wednesday from 2:30 pm-11 pm
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.</li>
</ul>
<ul>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.</li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.</li>
<li>Maintain the “key” control system and assure that all keys are locked and accounted for at all times. </li>
</ul>
<ul>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul>
<ul>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
<li>Perform the role of valet attendant as required based on shift schedules.</li>
</ul>
Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
 Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Previous work experience in the in a high-rise property setting is highly desired.</li>
</ul>
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Front Desk

<h3>Job Description</h3>
Job DescriptionPOSITION SUMMARY
Provide customer service with professionalism to support the patient flow of the O&amp;P division of TOC.
ESSENTIAL FUNCTIONS
· Greet patients and politely have them sign in
· Verify and enter all patient demographics and insurance information into the computer system including authorization and referral numbers
· Verify DME/Prosthetic prescription
· Verify if prescription needs authorization
· Schedule patient appointment with O&amp;P providers
· Confirm appointments with patients and provide appropriate information regarding their appointment
· Answer phone calls and return voicemails each day
· Collect co-pays, co-insurance or deductibles from patients
· Collect on patient knee walker pre-payments
· Provide coverage for O&amp;P authorization as needed
· Cross train and cover MRI department as needed
· Perform other responsibilities associated with this position as deemed appropriate.
GENERAL COMPENTENCIES DESIRED
· Excellent organizational and communication skills, including telephone and guest service skills
· Ability to interact effectively with patients and co-workers
· Excellent listening and interpretive skills 
· PC skills required with a typing speed of approximately 35 wpm and basic knowledge of HER
· The ability and flexibility to cover various shifts, as needed
PHYSICAL DEMANDS
Work may require sitting and/or standing for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and such other office equipment as necessary. It is necessary to view and type on computer screens for long periods and work in an environment which can be very stressful.
CREDENTIALS DESIRED
Must have a high school diploma or equivalent education and at least one year of prior work experience in a medical office or customer service setting.
Schedule is Monday - Friday, 5 hrs. (minimum) per day not to exceed 29 hours weekly.

Front Desk Representative - O & P - Part time - Tallahassee, FL

<h3>Job Description</h3>
Job Description
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.</li>
</ul>
<ul>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.</li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.</li>
</ul>
<ul>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul>
<ul>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
<li>Perform the role of valet attendant as required based on shift schedules.</li>
</ul>
Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Previous work experience in the in a high-rise property setting is highly desired.</li>
<li>Valid Drivers License </li>
<li>Must speak fluent English and Spanish. </li>
</ul>
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Front Desk / Part Time

<h3>Job Description</h3>
Job Description
The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. 
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. </li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management. </li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. </li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
</ul>
Work Environment
The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type
This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Travel
No travel is expected for this position.
Required Experience and Education
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Bi-lingual English/Spanish may be required at some locations</li>
</ul>
<ul>
<li>Previous work experience in the hospitality industry highly preferred </li>
</ul>
Supervision
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Front Desk overnight

<h3>Job Description</h3>
Job DescriptionPOSITION SUMMARY
Provide customer service and professionalism to support patient flow in the clinic. Register patients for scheduled appointments by verifying demographics and insurance information, obtaining initial authorizations and referrals, and arranging all documentation for visits.
ESSENTIAL FUNCTIONS
· Greet and welcome patients to clinic
· Verify and enter all patient demographics and insurance information into the computer system including authorization and referral numbers 
· Collect co-pays, surgery prepays, and outstanding balances due from patients for services rendered. 
· Balance and batch all cash, checks, and credit card charges collected. 
· Schedule follow-up appointments on an as needed basis. 
· Take in disability forms. 
· Verify all demographics and insurance information for patients. 
· Obtain all authorizations and referrals necessary for visit. 
· Prepare all documentation for visits including creating charts for new patients. 
· Perform other responsibilities associated with this position as deemed appropriate.
GENERAL COMPENTENCIES DESIRED
· Basic knowledge of insurance plans and medical terminology. 
· Ability to be a team player and be flexible. 
· Ability to multi-task, communicate effectively, and organize and prioritize responsibilities. 
· PC skills with a typing speed of approximately 30 WPM.
PHYSICAL DEMANDS
Work may require sitting and/or standing for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and such other office equipment as necessary. It is necessary to view and type on computer screens for long periods and work in an environment which can be very stressful.
CREDENTIALS DESIRED
Must have a high school diploma or equivalent and at least one year of relevant work experience in a medical front office or customer service setting.

Front Desk Representative - Physical Therapy PART TIME

<h3>Job Description</h3>
Job Description
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.</li>
</ul>
<ul>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.</li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.</li>
<li>Maintain the “key” control system and assure that all keys are locked and accounted for at all times. </li>
</ul>
<ul>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul>
<ul>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
<li>Perform the role of valet attendant as required based on shift schedules.</li>
</ul>
Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
 Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Previous work experience in the in a high-rise property setting is highly desired.</li>
<li>Valid Drivers License </li>
</ul>
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job Description
The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. 
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. </li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management. </li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. </li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
</ul>
Work Environment 
The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type
This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Travel
No travel is expected for this position.
Required Experience and Education
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Bi-lingual English/Spanish may be required at some locations</li>
</ul>
<ul>
<li>Previous work experience in the hospitality industry highly preferred </li>
</ul>
Supervision
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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