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<h3>Job Description</h3>
Job DescriptionNow Hiring: Front Desk Associate | Join Our Resort Team! 
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!
We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
What You'll Do:
<ul>
<li>
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
</li>
<li>
Answer guest inquiries and resolve issues quickly and professionally
</li>
<li>
Manage room assignments, reservations, and billing with accuracy
</li>
<li>
Process payments and handle cash transactions confidently
</li>
<li>
Review reservations and prepare for daily arrivals
</li>
<li>
Maintain front desk procedures, including key control and registration audits
</li>
<li>
Ensure confidentiality and security protocols are followed
</li>
<li>
Collaborate with the team to keep operations running smoothly
</li>
<li>
Take initiative and support various tasks as needed
</li>
</ul>
What We’re Looking For:
<ul>
<li>
A friendly, dependable, and customer-focused personality
</li>
<li>
Strong communication and multitasking skills
</li>
<li>
Basic math skills and comfort handling payments
</li>
<li>
Ability to stay organized in a busy environment
</li>
<li>
Tech-savvy with a willingness to learn new systems
</li>
<li>
Detail-oriented and trustworthy with guest information
</li>
<li>
Previous hospitality or customer service experience is a plus
</li>
<li>
Flexibility to work weekends and holidays as needed
</li>
</ul>
Why Join Us?
<ul>
<li>
Work in a welcoming, team-oriented resort environment
</li>
<li>
Opportunities to grow within hospitality and resort operations
</li>
<li>
Be part of creating memorable experiences for our guests every day
</li>
</ul>
Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!

Front Desk Associate

<h3>Job Description</h3>
Job Description
Reports To: Membership &amp; Community Engagement Director 
Status: Full-Time, Non-Exempt 
Department: Membership &amp; Community Engagement
---
Position Summary
The Guest Experience Manager supports the development, delivery, evaluation, and overall quality of the Science Center’s public programming and community outreach initiatives. This position plays a key role in connecting guests with meaningful, hands-on STEM learning through daily activities, demonstrations, seasonal programs, and events.
The Guest Experience Manager will lead program creation and educator facilitation for existing exhibit-based experiences such as the Anatomage Table, STEAM Cart, Amphitheater, Flight Simulators, and the Explorers Cove Early Learning Area. They will also plan and build innovative new programs for the Science Center’s expansion, including (but not limited to) the Immersive Learning Lab, Digital Exhibit Gallery, Humanoid Robots, Auditorium, STEAM Studio, and potential Aquarium interactives.
This role also oversees the development and implementation of surveys, data collection, and evaluation tools to assess program quality, guest satisfaction, and learning impact.
The position supervises and mentors Guest Experience Educators, volunteers, and interns while ensuring that all programming aligns with the Science Center’s purpose to “Open Every Mind to Science.”
---
Essential Duties and Responsibilities
Educational &amp; Public Engagement
· Research, develop, prepare, and deliver engaging science activities, workshops, demonstrations, and programs for guests of all ages.
· Create, implement, and supervise programs and daily exhibit experiences, including those involving the Anatomage Table, Amphitheater, Flight Simulator, and the Explorers Cove Early Learning Area.
· Facilitate daily public programs, including science demonstrations, planetarium shows, amphitheater presentations, STEM story times, STEAM cart activities, and technology exhibits.
· Design and develop new programs for expansion spaces, including (but not limited to) the Immersive Learning Lab, Digital Exhibit Gallery, Humanoid Robots, Auditorium, STEAM Studio, and potential Aquarium interactives.
· Collaborate on special events and grant-funded programming such as Tis the Season, Art of Science, Discovery Tales, Wonder Days, and seasonal break activities.
· Communicate with community partners to support and coordinate programming.
· Interact with guests in a professional, courteous, and enthusiastic manner to promote curiosity and interest in STEM learning.
· Provide a positive, inclusive, and engaging atmosphere for all guests.
Program Operations, Evaluation &amp; Logistics
· Oversee planning, inventory, organization, and storage of materials used in daily and seasonal programming.
· Manage operational needs, training, and quality standards for educator-led exhibit programs.
· Support off-site outreach operations and coordinate logistics for events such as ArtiGras, the South Florida Fair, partner-hosted activities and more.
· Develop, implement, and manage surveys, feedback tools, and data-collection methods to evaluate program effectiveness, guest experience, and learning outcomes.
· Collect, analyze, and report data to inform program improvements and support grant reporting.
· Ensure all on-site and off-site programs reflect the Science Center’s mission and maintain high standards of STEM engagement.
· Coordinate volunteer tasks and scheduling with the Events Manager.
· Assist with setup and breakdown of activities, programs, and special events.
· Adhere to all Science Center policies, procedures, and safety standards.
· Perform additional duties as assigned to support the Community Engagement &amp; Education Department as programs expand.
Teamwork &amp; Communication
· Provide leadership, coaching, and daily supervision for Guest Experience Educators to ensure high-quality engagement and consistent program delivery.
· Prepare reports for the Education Board Committee on Guest Experience Programming.
· Track and report metrics to the Director of Development for grant-funded programs.
· Maintain clear communication with staff, supervisors, and volunteers regarding program needs, visitor experience goals, and operational updates.
· Communicate effectively and courteously with children, adults, and coworkers.
· Promote a cooperative, accountable, and creative team environment.
· Maintain an organized, safe, and efficient workspace.
 
Qualifications
· Minimum of 3 years of experience in educational programming, science, or technology; bachelor’s degree preferred.
· Strong interest in public education, public speaking, and STEM/STEAM programming.
· Creativity, enthusiasm, and strong ability to engage guests through hands-on learning; theater experience is a plus.
· Comfort working with chemicals, tools, craft materials, and small animals as needed.
· Proficiency with computers and basic data-tracking tools; experience with survey or evaluation software is a plus.
Physical Requirements
· Must be able to lift up to 80 pounds.
· Must be able to stand or move for extended periods while facilitating programs.
Commitment
· This is a full-time, non-exempt position with the ability to work a flexible schedule, including a weekend day, holidays, and occasional evening hours as needed

Guest Experience Manager

<h3>Job Description</h3>
Job Description
Property: Paseo
Anticipate need of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests as they enter the community, conveying a positive attitude, passion, and pride in your work.</li>
<li>Interact with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner.</li>
<li>Conduct all concierge services for the association as an ambassador of Paseo- with integrity and in a professional manner.</li>
<li>Establish relationships with local merchants and service providers.</li>
<li>Communicate residents and guests concerns to management promptly. Perform all services using KWPM standard operating procedures.</li>
<li>Maintain a clean and organized working environment- the concierge provides the first impression of all guests and residents of the Association.</li>
<li>Make reservations for dining as well as events ensuring that all necessary information is recorded properly.</li>
<li>Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events.</li>
<li>Arrange for special requests for residents upon their request to include tickets to member events, golf outings, tours, calendar and movie information, new member/guest orientation, and any other services that would accommodate the resident's needs.</li>
<li>Manage the lost and found items by maintaining a log to track the items received.</li>
<li>Assist with newsletter and other mailings (stuffing, labeling) and posting of memos is mailroom.</li>
<li>Prepare weekly activity reports as required and submit to management.</li>
<li>Review calendar of events, daily updates, function sheets, and hours of operation daily in order to answer questions intelligently and to help direct members.</li>
<li>Performs other duties as required by the Association and management.</li>
</ul>
 Work Environment The position will be primarily working in the amenties area of a residential community, while working indoors and outdoors. Exposed to typical climate found in the area.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Position Type/Expected Hours of Work Days and hours of work will be determined by the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
<ul>
<li>High School Diploma</li>
<li>Previous experience in a similar role.</li>
<li>Must have excellent communication skills and be able to communicate clear, detailed information related to the community.</li>
<li>Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents.</li>
<li>Must enjoy working in a fast paced environment with a diverse group of people.</li>
</ul>
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management &amp; Consulting is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Front Desk Agent - Paseo

<h3>Job Description</h3>
Job Description
Part Time Weekend Front Desk - 2nd Shift
Make some extra holiday cash meeting and greeting friendly residents for upscale, luxurious condo. Answer phones, accept packages and provide direction to visitors. 
 
Saturdays and Sundays from 4pm-12am
 
Start ASAP!
 
Contact Audrey: <a href="mailto:resumes@davidwoodpersonnel.com" target="_blank">resumes@davidwoodpersonnel.com</a>
Privacy Protected
Employer Pays Fees
Company DescriptionDavid Wood Personnel is South Florida’s premier professional recruiting and temporary staffing agencies. We specialize in recruiting and placing personnel in Office Support, Administration, EA/PA, Accounting, Bookkeeping, Marketing, Human Resources, Sales, and Executive positions. David Wood Personnel has been locally owned and operated since 1967 and has placed over 50,000 professionals! Check out our Google reviews! 
<h3>Company Description</h3>
David Wood Personnel is South Florida’s premier professional recruiting and temporary staffing agencies. We specialize in recruiting and placing personnel in Office Support, Administration, EA/PA, Accounting, Bookkeeping, Marketing, Human Resources, Sales, and Executive positions.\r\nDavid Wood Personnel has been locally owned and operated since 1967 and has placed over 50,000 professionals! Check out our Google reviews!

Part Time Front Desk

<h3>Job Description</h3>
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
 
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
 
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! 
 
Benefits
<ul>
<li>On-Demand Pay </li>
<li>Medical, Dental and Vision insurance (full time employees only)</li>
<li>Employee perks and discount program</li>
<li>Free Black Card Membership</li>
<li>401(K) Plan Savings plan</li>
</ul>
As the Front Desk Associate you will:
<ul>
<li>Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a Manager as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals.</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).</li>
</ul>
Requirements:
What you bring to the table:
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency </li>
<li>Ability to lift up to 50 pounds</li>
<li>Ability to walk and stand for prolonged periods of time</li>
<li>Ability to continuously talk in person or on the phone during shift</li>
<li>Will occasionally encounter cleaning chemicals during shift</li>
</ul>
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Front Desk

<h3>Job Description</h3>
Job Description
Join the team at Miami Lakes Hotel on Main, where hospitality meets excellence! We are a premier destination known for exceptional guest experiences, modern amenities, and a welcoming atmosphere. Located in the heart of Miami Lakes, our hotel offers a dynamic work environment, opportunities for growth, and the chance to be part of a dedicated team passionate about delivering outstanding service. If you thrive in customer-focused setting, we invite you to explore exciting career opportunities with us and become a valued member of our hospitality family.
 
WORK OBJECTIVE:
As Maintenance Tech I for our hotel, your primary responsibility is to ensure the upkeep and functionality of our facilities including working with HotSos. Please adhere to your scheduled work hours as per your assigned shift to support the smooth operation of our team and the organization.
ESSENTIAL FUNCTIONS:
We are seeking a meticulous and detail-oriented Maintenance Technician to join our Maintenance Engineering team. The ideal candidate will play a crucial role in maintaining our commitment to guest satisfaction. The primary objective is to ensure that our standards are consistently met and exceeded, contributing to an exceptional guest experience.
 
• Use protective personal equipment when applicable.
• Perform maintenance tasks in the guest rooms/hotel common areas, such as light plumbing, light electrical, light painting, cosmetic items, HVAC and program T. V’s.
• Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• Respond promptly to maintenance requests from guests and staff.
• Daily walkthrough and upkeep of property/grounds.
• Collaborate with other team members to complete larger maintenance projects.
• Keep accurate records of maintenance activities and report any major issues to the supervisor.
• Maintain a clean and organized work environment.
• Assist with the setup and breakdown of equipment for events and functions.
• Greet and acknowledge guests per company standards, anticipate and fulfill their needs. Effectively communicate with diverse individuals to understand and address their requests, providing information and assistance as required.
• Ability to prioritize and organize work assignments.
• Ability to work under stressful situations and exercise good judgements.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Interpret readings from meters/gauges and other measuring units.
• Focus on attention to details, while being quick and accurate.
• Maintain maintenance inventory and requisition parts and supplies as needed. 
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Maintain the hotel facility and related equipment in a safe and efficient manner.
• Performs other duties as assigned by Engineering Supervisor or DOE.
• Train and instruct other members of the staff through sharing knowledge and skills.
• Test, troubleshoot and perform basic repairs on all types of equipment.
This job description is not all inclusive and there may be other responsibilities assigned by the Supervisor or Dir. Of Eng at his/her discretion not expressed in the above job description.
EDUCATION:
• High school diploma
 
QUALIFICATIONS: (examples below)
• Must be able to interact and communicate with individuals at all levels of the company.
• Proven experience in a housekeeping or similar role within the hospitality industry.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Familiarity with cleaning products, equipment, and industry best practices.
• Ability to work effectively in a fast-paced environment.
• Previous experience in a supervisory or leadership capacity is a plus.
• Excellent organizational and time management skills with the ability to multi-task and follow through.
• Bi-lingual (English/Spanish) a plus.
 
KNOWLEDGE, SKILLS, AND ABILITIES:
• Maintain organized records of inspections and follow-up actions.
• Implement measures to ensure consistent adherence to cleanliness benchmarks.
• Demonstrate flexibility in scheduling and task prioritization.
• Document inspection results accurately, including deficiencies and corrective actions taken.
• Ability to follow oral and written instructions and organize work for timely completion.
• Ability to perform detail-oriented tasks in a high-volume work environment with minimal supervision.
• Ability to regularly attend work and arrive punctually for designated work schedule. 
 
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert substantial physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 50 pounds). May involve climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.
 
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside and outside without potential for exposure to adverse conditions, such as heat, dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
The Graham Companies is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Maintenance Tech - Engineering Dept, Miami Lakes Hotel on Main

<h3>Job Description</h3>
Job DescriptionDescription:
Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.
Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, Florida and Pennsylvania.
We have openings at our Miami, FL location.
Schedule: Friday-Saturday 12am-8am
Pay Rate: $14.20
The ideal candidate would be responsible for:
<ul>
<li>Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for all visitors</li>
<li>Answering phone calls and assisting callers with information and/or instructions for the building</li>
<li>Responding to inquiries on neighborhood services when applicable.</li>
<li>Receiving and overseeing deliveries, mail and packages for residents</li>
<li>Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department.</li>
<li>Assisting management with any request for residents in the building</li>
<li>Keeping lobby area, front desk and package are organized, neat and clean</li>
<li>Properly communicating with lead concierge and Management.</li>
<li>Providing excellent customer service</li>
<li>Occasionally lifting packages between 10-25 lbs</li>
</ul>
Requirements:
Requirements:
<ul>
<li> Excellent verbal and written communication skills</li>
<li> Must be professional, reliable, and have excellent customer service skills.</li>
<li>Ability to prioritize tasks according to importance in a fast-paced environment.</li>
<li>Dependable, punctual and able to work flexible working hours</li>
<li>Ability to use a general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property.</li>
<li>Should be computer savvy with knowledge of Microsoft Word, Excel and Internet</li>
<li>Must maintain professional appearance and comply with prescribed uniform policy.</li>
</ul>
Other Requirements
<ul>
<li>Ability to be at work on a regular and consistent basis; Overtime may be required for this position.</li>
<li>Ability to work weekends and non-traditional holidays.</li>
<li>Must have reliable transportation.</li>
<li>Must pass comprehensive background check.</li>
</ul>
Benefits:
<ul>
<li> Weekly Pay</li>
<li> Medical, Dental, 401K</li>
<li> Vision</li>
<li> Employee Referral Program</li>
</ul>
EOE

Concierge

<h3>Job Description</h3>
Job Description
We are seeking a Night Auditor to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Company DescriptionLimited service hotel located by Florida Mall in South Orlando 
<h3>Company Description</h3>
Limited service hotel located by Florida Mall in South Orlando

Night Auditor

<h3>Job Description</h3>
Job DescriptionWe are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you! Compensation:
$14 - $15 yearly
Responsibilities:
<ul>
<li>Respond to and resolve guest concerns promptly by working with the appropriate departments.</li>
<li>Prepare and distribute end-of-day reports, ensuring accurate accounting records.</li>
<li>Assist with reservations via phone, email, or in person, including group bookings.</li>
<li>Process payments, generate invoices, and reconcile transactions at the end of each shift.</li>
<li>Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.</li>
</ul>
Qualifications:
<ul>
<li>Proven customer service experience with a strong guest-focused mentality</li>
<li>Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint</li>
<li>Hospitality experience preferred but not required—applicants at all experience levels are welcome.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Physical ability to stand, walk, and lift up to 25 pounds as needed.</li>
</ul>
About Company 
Our property's vision is to make a positive impact on the people and community around us. We value relationships, reputation, and returns for all employees. #YeswecanTogether

Hotel Night Auditor

<h3>Job Description</h3>
Job Description
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Job Specific
<ul>
<li>Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards</li>
<li>Cleans and sanitizes all assigned rooms and bathrooms</li>
<li>Follows the designated sequence of room assignments</li>
<li>Cleans guestroom windows to hotel standards</li>
<li>Replaces all amenities and linens according to hotel standards</li>
<li>Keeps cart and linen closets clean and orderly</li>
<li>Reports irregularities such as hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor</li>
<li>Notifies Supervisors of discrepancies such as vacant rooms, etc.</li>
<li>Turns in lost and found items as per hotel standards</li>
<li>Reports items of value left unsecured in hallways and guestrooms</li>
<li>Cleans assigned rooms within shift time requirements, passing all inspections</li>
<li>Removes Room Service trays from rooms and places in on floor by room entrance</li>
<li>Replaces burned out light bulbs according to hotel standards</li>
<li>Assists in preparation and deep cleaning of VIP rooms</li>
<li>Cleans spots on walls</li>
<li>Cleans spots on carpets</li>
<li>Completes special cleaning projects</li>
<li>Refills cleaning bottles with chemicals according to department guidelines</li>
<li>Applies excellent guest relations skills when interacting with guests</li>
<li>Interacts with guests in a friendly and professional manner</li>
<li>Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business</li>
<li>Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities</li>
<li>Satisfies guest requests for information and services</li>
<li>Demonstrates a friendly attitude to co-workers and all other hotel staff</li>
<li>Treats guests and other employees with courtesy and respect</li>
<li>Consistently maintains a positive attitude that ensures the best guest experience</li>
<li>Gives recognition to repeat guests</li>
<li>Follows procedures when entering guest rooms, always keeping the guest's need for privacy in mind</li>
<li>Handles all guest complaints according to Star Service Standards, notifies Manager of actions taken</li>
<li>Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary</li>
<li>Adheres to OSHA regulations and hotel cleaning policies and procedures to ensure professional appearance of hotel</li>
<li>Thorough knowledge of proper cleaning methods for various surfaces</li>
<li>Uses proper chemicals when cleaning as described by the department's procedures</li>
<li>Thorough knowledge of proper carpet and upholstery care policies and procedures</li>
<li>Adheres to established cleaning schedules and methods to extend life of carpet and professional appearance of hotel</li>
<li>Performs all duties in a timely and professional manner</li>
<li>Performs a visual inspection before leaving any areas</li>
<li>Follows procedures for issuance and return of room keys, prioritizing of rooms, record-keeping, and status updates</li>
<li>Demonstrates working knowledge and team effort in accomplishing additional projects as assigned</li>
<li>Observes hotel telephone etiquette, message, and call handling procedures</li>
<li>Reads departmental log book and bulletin board on a daily basis</li>
<li>Observes guidelines for using and maintaining all pertinent equipment</li>
<li>Complies with all specific HOSTAR policies and procedures</li>
<li>Follows policies and procedures in preparing for and performing turndown service</li>
<li>Attends all department meetings as scheduled</li>
<li>Maintains assigned closets and employee areas in accordance with established policies and procedures</li>
<li>Demonstrates ability to provide coverage in related departments as directed</li>
<li>Special projects and duties as assigned</li>
</ul>
General
<ul>
<li>Promotes and applies teamwork skills at all times</li>
<li>Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance</li>
<li>Is polite, friendly, and helpful to guests, management and fellow employees</li>
<li>Executes emergency procedures in accordance with hotel standards</li>
<li>Complies with required safety regulations and procedures</li>
<li>Attends appropriate hotel meetings and training sessions</li>
<li>Maintains cleanliness and excellent condition of equipment and work area</li>
<li>Complies with hotel standards, policies and rules</li>
<li>Recycles whenever possible</li>
<li>Remains current with hotel information and changes</li>
<li>Complies with hotel uniform and grooming standards</li>
</ul>
Qualifications
<ul>
<li>Service orientation</li>
<li>Able to work as part of a dynamic quality-driven team</li>
<li>Basic English language skills</li>
<li>Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift</li>
<li>Able to work a flexible schedule, including weekends and holidays</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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