<h3>Job Description</h3>
Only Candidates with US Work Authorization will be considered.
 
Description:
 
The Investment Solutions Intern position will support the Investment Solutions team to assist Relationship managers and bank clients achieve their financial goals. The position consists of various activities such as tracking fixed income securities and mutual funds.
 
Main Duties:
 
<ul>
<li>Support the team in all processes of creation, analysis and presentation of products to Relationship managers and bank clients</li>
<li>Constant updating knowledge of products offered by the broker dealer</li>
<li>Monitoring companies’ quarterly results and the evolution of the financial health of each one</li>
</ul>
 
Qualifications:
 
<ul>
<li>Highly desirable - SIE certificate</li>
<li>Fluency in Portuguese/English is mandatory</li>
<li>Series 7 certificate or willingness to obtain certificate</li>
<li>Excellent communication and presentation skills</li>
<li>Basic Accounting knowledge (balance sheet, income statement and cash flow statement)</li>
<li>High level of knowledge of Excel (VBA is desirable) and PowerPoint</li>
<li>Previous experience in the financial market is desirable</li>
</ul>
 
Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Investment Solutions Internship

<h3>Job Description</h3>
A legendary hospitality brand in Miami is preparing for a major relaunch of its flagship restaurant and the expansion of its luxury events business. We are seeking an Executive Pastry Chef with the vision, technical skill, and obsession with creativity and quality to help lead its next evolution.
This is a rare opportunity to work closely with the founder—someone deeply committed to craft and excellence—on a project where every detail matters. In this kitchen, nothing hits the plate unless it’s the best version of itself. If there’s an ice cream on the menu, it needs to be the best ice cream anyone has ever tasted.
About the Brand:
 This respected name has shaped Miami’s hospitality scene for decades, blending culinary creativity with over-the-top presentation and immersive service. With the upcoming relaunch, the brand is doubling down on its reputation for delivering world-class experiences that are as refined as they are imaginative.
The Opportunity:
 The Executive Pastry Chef will lead the charge in building a best-in-class pastry and dessert program for both the restaurant (200+ seats, private dining, bar/lounge) and an expanding roster of high-end offsite events. This is a role for a passionate craftsperson and an exacting leader—someone who is inspired by challenge, driven by detail, and obsessed with delivering pastry that stops people in their tracks.
Key Responsibilities:
<ul>
<li>Design, develop, and execute a pastry program that reflects the brand’s ethos of uncompromising quality, bold creativity, and refined technique.</li>
<li>Produce plated desserts, breads, confections, and showpieces that surprise and delight—every time.</li>
<li>Collaborate with ownership and the Executive Chef to concept menus and signature moments, aligned with the brand’s theatrical and elevated style.</li>
<li>Hire, train, and lead a top-tier pastry team committed to precision and pride in their work.</li>
<li>Oversee pastry operations for in-house dining and offsite events, ensuring consistency and excellence at scale.</li>
<li>Manage inventory, sourcing, cost controls, and production systems to support high-volume service with zero compromise in quality.</li>
<li>Set and enforce the highest standards for cleanliness, safety, and professionalism.</li>
</ul>
About You:
<ul>
<li>You are obsessed with flavor, detail, and perfection. You don’t cut corners. You taste everything.</li>
<li>Background in acclaimed restaurants or hospitality programs where excellence is the baseline; Michelin experience is welcomed but not required.</li>
<li>Experience building and leading pastry programs in high-performance kitchens.</li>
<li>A creative thinker with a classic foundation—able to blend technique with imagination.</li>
<li>Passionate about creating memorable guest experiences through food.</li>
<li>Hands-on, humble, and inspiring to your team.</li>
<li>Comfortable in fast-paced, high-stakes environments where expectations are sky-high.</li>
</ul>
What You’ll Get:
<ul>
<li>A rare opportunity to shape the relaunch of one of Miami’s most respected culinary brands.</li>
<li>Direct collaboration with a visionary owner who prioritizes quality above all else.</li>
<li>A creative runway to do career-defining work.</li>
<li>Competitive compensation and benefits package.</li>
</ul>

Executive Pastry Chef

<h3>Job Description</h3>
Organization
 
Redpath are partnering with a leading private equity real estate platform to appoint a Vice President of Development. The firm manages over $6B in assets and has an active pipeline of multifamily projects across the Southeast, with additional activity in the Northeast and Sun Belt regions.
 
The Role
 
The VP, Development will take ownership of the Southeast pipeline, leading projects from pre-construction through delivery. This individual will oversee entitlement, design, and construction processes, working closely with internal teams, external partners, and institutional capital partners to ensure projects are delivered on time and within budget.
 
Key Responsibilities
 
<ul>
<li>Lead the development of multifamily projects across Miami and the Southeast region.</li>
<li>Manage entitlement, design coordination, permitting, and construction oversight.</li>
<li>Partner with investors, lenders, and consultants to optimize project execution.</li>
<li>Drive project budgets, schedules, and milestone delivery.</li>
<li>Provide strategic input on pipeline growth and regional expansion.</li>
</ul>
 
Candidate Requirements
 
<ul>
<li>Proven track record of delivering ground-up multifamily projects, with direct experience executing developments in the City of Miami.</li>
<li>8+ years of real estate development experience, ideally with a developer, private equity firm, or institutional owner/operator.</li>
<li>Strong technical knowledge of entitlement processes, construction oversight, and financial structuring.</li>
<li>Exceptional stakeholder management and communication skills.</li>
<li>Willingness to travel across the Southeast, Northeast, and Sun Belt markets.</li>
</ul>
 
Compensation
The package includes a competitive base salary, annual performance bonus, project milestone bonuses, and carry participation in the fund.
 
To apply please follow the Linkedin application or send a copy of your resume to Chris Smith at <a href="mailto:Chris.Smith@Redpathpartners.com" target="_blank">Chris.Smith@Redpathpartners.com</a>

Vice President, Development

<h3>Job Description</h3>
E&amp;#x14D;S Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. E&amp;#x14D;S Fitness’ Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: fight hard to win, take personal responsibility, be optimistic and have fun, learn and grow and be a team player. Are you looking for a position that offers growth within the evolving world of fitness? If yes, E&amp;#x14D;S Fitness is looking for candidates like you! 
 
E&amp;#x14D;S Fitness is seeking a motivated and customer-focused leader for the Manager in Training (MIT) role. This program will help you develop the skills, knowledge, and experience needed to lead and manage in the fitness environment. While this role will not have direct reports, it will prepare you for leadership responsibilities. The MIT will work closely with the Regional Manager, District Manager, and Gym Managers, influencing Key Performance Indicators (KPIs) but as this role is not assigned to a specific gym location during the program, the MIT will not be accountable for monthly KPIs. The role is developmental, not eligible for management bonuses but allows commissions for assignments. Duties may vary based on gym management's needs.
 
Department: Fitness 
 
Job Duties and Responsibilities
<ul>
<li>Participate in a structured onboarding program (up to 6 weeks for external candidates and 4 weeks for internal candidates) focused on Fitness leadership development. </li>
<li>Gain hands-on experience in gym operations, including scheduling, reporting and data analysis, prioritizing and planning daily activities, and ensuring equipment and cleanliness standards are consistently met.</li>
<li>Setting appointments and building relationships with members</li>
<li>Shadow gym managers to learn day-to-day leadership practices and oversee team collaborations. </li>
<li>Assist in ensuring operational excellence and customer service by upholding company standards. </li>
<li>Support sales initiatives, including membership sales, upselling, and achieving KPIs. </li>
<li>Potentially step into acting managerial roles for a day or shift under supervision, as part of hands-on learning. </li>
</ul>
 
 
Qualifications and Requirements
<ul>
<li>Previous experience (6+ Months) in a leadership role, preferably in the fitness or customer service industry. </li>
<li>Strong communication, organizational, and problem-solving skills. </li>
<li>Proven ability to inspire and collaborate with teams in a fast-paced environment. </li>
<li>Passion for fitness!</li>
<li>Must pass a background check. </li>
<li>Must have reliable transportation.</li>
<li>Authorized to work in the U.S. </li>
</ul>
 
 
Benefits and Perks
<ul>
<li>A highly energetic and collaborative team. </li>
<li>A management team that cares about your professional development. </li>
<li>Free membership for you and plus one family member. </li>
<li>Discounted Personal Training, and merchandise – including supplements. </li>
<li>Competitive pay plus vacation, holiday, and sick pay. </li>
<li>Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered! </li>
<li>Employee referral program. </li>
<li>401(k) + Company matching!</li>
</ul>
 
 
Job Type: Salaried, Exempt
 
E&amp;#x14D;S Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

Fitness - Manager in Training

<h3>Job Description</h3>
Company Description
Roach Ag Marketing, Ltd. is a leading agricultural brokerage firm that serves farmers and agri-businesses primarily in the U.S. Corn Belt. With a history rooted in Iowa, our corporate office is now located in Boca Raton, Florida. We specialize in providing market insights and risk management solutions to our clients as they navigate the volatile agricultural markets.
 
Role Description
This is a full-time on-site role for a Commodity Broker at Roach Ag Marketing, Ltd. The Commodity Broker will be responsible for commodity risk management, trading in commodity markets, executing hedging strategies, and brokerage services. The role is located in Boca Raton, FL.
 
Qualifications
<ul>
<li>Commodity Risk Management and Hedging skills</li>
<li>Experience in Trading and Commodity Markets</li>
<li>Brokerage expertise</li>
<li>Strong phone sales skills</li>
<li>Strong analytical and decision-making skills</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to thrive in a fast-paced, dynamic environment</li>
<li>Bachelor's degree in Finance, Economics, Agriculture, or related field</li>
</ul>

Commodity Broker

<h3>Job Description</h3>
Transaction Coordinator
Salary: $55K – $70K
Location: Fort Lauderdale, FL (Hybrid/Remote flexibility)
Reports to: Finance / Operations
Overview
The Transaction Coordinator ensures financial accuracy, payout compliance, and transaction processing within my Client's affiliate program. This role is detail-oriented and process-driven, supporting scalable financial operations by handling payouts, reconciliations, and transaction records. By owning these workflows, the Transaction coordinator frees up customer-facing teams to focus on sales and service.
Key Responsibilities
<ul>
<li>Process monthly affiliate payouts accurately and on time.</li>
<li>Audit and reconcile transaction data (TIDs, merchant info, revenue splits).</li>
<li>Maintain accurate financial records in internal systems.</li>
<li>Coordinate with Finance on revenue reports and payout calculations.</li>
<li>Manage compliance paperwork with sponsor banks.</li>
<li>Support onboarding of new affiliates (TID setup, revenue allocations).</li>
<li>Prepare and distribute monthly payout reports.</li>
<li>Respond to payout/transaction inquiries within 24 hours.</li>
<li>Identify and implement process improvements to streamline workflows.</li>
</ul>
Candidate Profile
Must-Have Skills:
<ul>
<li>2–4 years in transaction processing, financial operations, accounting support, or related roles</li>
<li>Proficient in Microsoft Excel (pivot tables, VLOOKUP, reconciliation tools)</li>
<li>Experience with accounting software (QuickBooks, Xero, NetSuite, etc.)</li>
<li>Strong organizational skills; detail-oriented and accurate</li>
<li>Ability to handle sensitive financial data with discretion</li>
</ul>
Nice-to-Haves:
<ul>
<li>Bachelor’s in Accounting, Finance, or Business</li>
<li>Fintech, affiliate, or service-driven organization experience</li>
<li>CRM systems experience (HubSpot, Salesforce, Zoho)</li>
</ul>
Candidate Traits
<ul>
<li>Highly detail-oriented and organized</li>
<li>Thrives in process-driven, high-volume environments</li>
<li>Balances recurring tasks + ad hoc requests efficiently</li>
<li>Critical thinker who can spot and resolve inconsistencies</li>
<li>Communicates clearly with internal teams and external affiliates</li>
</ul>
 
If you are interested in this role please send me your resume and I will call you to discuss the position further.

Financial Operations Coordinator

<h3>Job Description</h3>
Job Description
Location:&nbsp; Florida Atlantic University&nbsp;
<ul>
<li>We are hiring immediately for a full time ADMINISTRATIVE ASSISTANT position.</li>
<li>Address:&nbsp; 777 Glades Road, Boca Raton, FL 33431 Note: online applications accepted only.</li>
<li>Schedule: Full time schedule; Monday - Friday. Hours may vary. More details upon interview!</li>
<li>Requirement: Administrative Assistant and Catertrax experience preferred, but not required.</li>
<li>Pay Range:&nbsp; $17.00 per hour to&nbsp;$23.00&nbsp;per hour.</li>
</ul>
We Make Applying Easy!&nbsp; Want to apply to this job via text messaging?&nbsp; Text JOB to 75000 and search requisition ID number 1449152.&nbsp;
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:&nbsp;<a href="http://olivia.paradox.ai/moSkg" target="_blank">http://olivia.paradox.ai/moSkg</a>
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!
Job Summary
 Summary: Responsible for clerical functions and administrative support of food service programs. Essential Duties and Responsibilities: 
<ul>
<li>Answer telephones and direct inquiries in a professional and client centric manner.</li>
<li>Maintain confidential personnel files.</li>
<li>Assist management staff in preparing confidential employment and labor relations documents, including but not limited to proposed disciplinary notices.</li>
<li>Assist with staffing, including finding staff when employees call out on short notice.</li>
<li>Work effectively and maintain good working relationships with co-workers, school personnel, administrators, student's parents and Supervisor.</li>
<li>Complete and maintain accurate and up to date records of students eligible for free and reduced priced lunches if applicable.</li>
<li>Enter weekly cash sales and meal counts using computer.</li>
<li>Perform daily bank deposit reconciliation.</li>
<li>Process vendor invoices for payment - using computer, making sure addition is correct and checking item prices against bid specifications, making sure there is no discrepancy in pricing.</li>
<li>Perform monthly vendor statement reconciliation.</li>
<li>Prepare monthly state claim form for reimbursement.</li>
<li>Assist in preparation of end of month financial reports.</li>
<li>Attend in-service and/or safety meetings as required.</li>
<li>Maintain clean and safe work environment; ability to perform job safely.</li>
<li>Performs other duties as assigned.</li>
</ul>
The Benefits
We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:
<ul>
<li>Opportunities for Training and Development</li>
<li>Retirement Plan</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li>
</ul>
 In addition, full-time positions also offer the following benefits to associates:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/AD</li>
<li>Disability Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,&nbsp;click here&nbsp;for information on additional company-provided time off benefits.
Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. &nbsp;Business needs may vary from year to year.
Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. &nbsp;At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.&nbsp; &nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
Chartwells Higher Ed maintains a drug-free workplace.&nbsp;

ADMINISTRATIVE ASSISTANT (FULL TIME)

<h3>Job Description</h3>
Meshberg Group is looking for a Project Architect with 3–5 years of experience and solid Revit experience to join our growing Miami studio.
We design beautiful, purpose-driven spaces — from multi-family buildings and boutique developments to high-end private residences, as well as workplaces and hospitality. 
 
Your Role
<ul>
<li>Work side-by-side with senior designers to bring interior and architectural visions to life</li>
<li>Lead drawing sets, interior elevations, details, and documentation (Revit is your domain)</li>
<li>Be part of everything from conceptual design to construction site visits</li>
<li>Sit in on client meetings and coordinate with engineers, consultants, and contractors</li>
<li>Travel occasionally to visit active projects around the country</li>
<li>Help guide junior teammates and build leadership experience</li>
</ul>
 
What We’re Looking For
<ul>
<li>Bachelor’s in Architecture</li>
<li>3–5 years of experience (U.S. firms, please)</li>
<li>You live and breathe Revit — and know your way around AutoCAD</li>
<li>Strong communication and documentation skills</li>
<li>SketchUp, hand sketching, or Enscape experience is a big plus</li>
<li>Detail-oriented, organized, and motivated — but easy to work with</li>
<li>Bonus: experience with multi-family, mixed-use, or residential work</li>
<li>Extra bonus: know the ropes with NYC/Florida codes, ADA/FHA, or local approvals</li>
<li>Authorized to work in the U.S. </li>
</ul>
Why Join Us?
<ul>
<li>Be part of a tight-knit, collaborative team where design matters</li>
<li>Work on meaningful projects, not cookie-cutter developments</li>
<li>Grow fast with hands-on mentorship, leadership opportunities, and national exposure</li>
<li>A creative studio culture where your ideas are heard</li>
<li>Cool office, smart teammates, and real work/life balance</li>
</ul>

Architectural / Interior Designer

<h3>Job Description</h3>
Launched nearly 18 years ago, Foundry Commercial was created to be a different kind of real estate company. Our motto – “It’s Personal” – rings true in everything we do… we value authentic human experiences. At Foundry Commercial, there is a strong sense of community. From wellness fairs to ugly Christmas sweater parties to company fundraisers, Foundry associates lean in to support one other and the causes that are important to us. We bring a sense of teamwork, collegiality, and diversity to all that we do. At the heart of it all is trust and respect. These two things drive everything else. We have built a place where people truly know each other, celebrate together, learn together, and live life alongside each other.
 
At Foundry, we serve our clients best by attracting and unleashing the most talented and courageous professionals in industry, all while having fun and building a lasting impact on the broader community. Don’t just take our word for it. The best way to experience our culture is to immerse yourself in it. But be prepared – it’s contagious!
 
Executive Assistant, Development and Investments 
We are seeking a highly adaptable and strategic Executive Assistant to support our CIO and key members of our Development and Investments (“D&amp;I”) leadership team. This role goes far beyond traditional administrative support, requiring someone who is comfortable wearing multiple hats, pivoting priorities quickly, and proactively solving problems in a dynamic, mission-driven environment.
The ideal candidate is a resourceful self-starter with exceptional judgment and the ability to manage a wide range of responsibilities with professionalism and discretion. You will serve as a strategic partner to leadership, anticipating needs, identifying solutions, and ensuring operations run smoothly across multiple functions. This role offers a unique opportunity to contribute meaningfully to a growing, entrepreneurial organization that values innovation, collaboration, and community.
 
Key Responsibilities:
<ul>
<li>Strategically manage complex and shifting calendars, schedules, and priorities for the CIO and multiple senior leaders within “D&amp;I”, while maintaining a focus on efficiency and long-term planning.</li>
<li>Cultivate and maintain strong, trust-based relationships with internal and external stakeholders—serving as a key representative of the team to ensure clear communication, seamless collaboration, and a positive, professional experience for everyone the role interacts with.</li>
<li>Act as a liaison across teams and departments, ensuring clear communication and alignment on key initiatives.</li>
<li>Lead logistical planning and execution for “D&amp;I” and inner office events &amp; meetings, including venue coordination, A/V setup, vendor management, transportation, and scheduling to ensure seamless event delivery and a professional attendee experience.</li>
<li>Oversee local office operations and ensure all systems—from inventory to onboarding—are running effectively and support a productive work environment.</li>
<li>Support high-level travel arrangements and prepare related documentation with a proactive, detail-oriented approach.</li>
<li>Handle multiple expense reports in an organized and timely manner.</li>
<li>Manage confidential communications and materials with discretion, professionalism, and strategic insight.</li>
<li>Coordinate onboarding processes and act as a key resource for new hires, especially those based in the Boca Office.</li>
<li>Balance day-to-day administrative tasks with longer-term special projects, often stepping into roles that require creativity, initiative, and cross-functional collaboration.</li>
<li>Continuously look for opportunities to streamline processes, improve systems, and anticipate the evolving needs of the team.</li>
</ul>
 
Preferred Qualifications:
<ul>
<li>Bachelor’s degree preferred.</li>
<li>Proven experience supporting multiple senior executives, ideally in a high-growth, entrepreneurial environment.</li>
<li>Demonstrated ability to pivot quickly, manage competing priorities, and perform effectively under pressure.</li>
<li>Excellent interpersonal communication skills—both written and verbal—with the ability to engage confidently with stakeholders at all levels.</li>
<li>Strategic thinker with a hands-on, no-task-too-small mentality.</li>
<li>Strong proficiency in Microsoft Office Suite, Adobe Acrobat, and familiarity with social media/web tools.</li>
<li>High energy, solutions-oriented, and able to work both independently and collaboratively.</li>
<li>Customer-service mindset with a commitment to excellence and continuous improvement.</li>
</ul>
 
Foundry Commercial is an Equal Opportunity Employer
Foundry Commercial is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Foundry Commercial to grant equal employment opportunities to all qualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.

Executive Assistant

<h3>Job Description</h3>
POSITION SUMMARY:&nbsp;&nbsp;&nbsp;The Director of Guest Services plays a central role in leading the day-to-day operations of Jungle Island, with direct oversight of all front-facing guest experiences and operational support. This includes ticketing, admissions, education, camps, call center, and daily coordination with facilities, events, and animal care teams. This position ensures every guest touchpoint reflects Jungle Island’s standards for safety, service, and satisfaction.
 
ESSENTIAL JOB DUTIES:
Operational Oversight
<ul>
<li>Lead the daily operational execution of the park, ensuring all departments are aligned and ready for opening, guest flow, and closing procedures.</li>
<li>Conduct pre-opening walkthroughs, resolve issues in real time, and ensure post-operational reports are completed and accurate.</li>
<li>Partners with the Facilities and Maintenance lead to coordinate repair needs, cleaning schedules, and safety protocols.</li>
<li>Liaise daily with the animal care and entertainment teams to support programming, shows, and public encounters.</li>
</ul>
 
Guest Experience &amp; Service
<ul>
<li>Set and enforce service standards across all guest-facing departments.</li>
<li>Ensure all guest service areas (ticketing, entry, camps, call center) are properly staffed, trained, and operate efficiently.</li>
<li>Implement and track guest feedback systems to continuously improve the guest journey.</li>
<li>Resolve guest issues with empathy, authority, and follow-through.</li>
</ul>
 
Team Leadership
<ul>
<li>Supervise and mentor the Guest Services &amp; Education Manager and Call Center Lead.</li>
<li>Develop team schedules, SOPs, and performance benchmarks for frontline staff.</li>
<li>Support seasonal onboarding and training for camp, education, and temporary hires.</li>
<li>Lead daily morning briefings and cross-departmental communication huddles.</li>
</ul>
 
Sales &amp; Communication
<ul>
<li>Monitor daily attendance trends, group bookings, and guest demographics.</li>
<li>Collaborate with the events and marketing teams to ensure programs and activations are fully integrated into guest operations.</li>
<li>Maintain visibility on the floor, serving as the primary liaison between departments during public hours.</li>
</ul>
 
Qualifications
<ul>
<li>Minimum 5 years of leadership experience in a guest-facing, operational environment (attractions, hospitality, resort, or zoo preferred).</li>
<li>Strong background in team supervision, SOP development, and cross-functional coordination.</li>
<li>Excellent communication and problem-solving skills under pressure.</li>
<li>Bilingual (Spanish/English) preferred.</li>
<li>Comfortable with scheduling software, ticketing platforms, and operational tools (e.g., Slack, Teams, Smartwaiver, ROLLER).</li>
</ul>
Note:
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties, all duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract implied or otherwise other than an “at will” employment relationship

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